Junior Test Engineer

Responsibilities

• Understand product requirements and create test plans, test cases, and test scenarios
• Perform manual testing of web and/or mobile applications
• Identify, report, and track bugs using tools like JIRA or similar
• Perform regression, smoke, functional, and UI testing
• Collaborate with developers to resolve issues and validate fixes
• Participate in requirement reviews and sprint planning
• Ensure high-quality releases within defined timelines

Requirements

• Experience in Manual Testing (Automation is a plus)
• Good understanding of SDLC and STLC
• Knowledge of testing techniques and methodologies
• Experience with bug tracking tools (JIRA, Bugzilla, etc.)
• Basic understanding of APIs, databases, or SQL is a plus
• Strong analytical and communication skills

Nice to Have

• Automation experience (Selenium, Cypress, Playwright, etc.)
• Experience testing mobile apps (Android/iOS)
• Knowledge of Agile/Scrum methodologies

Description

We’re looking for a QA Engineer to join our fast-paced engineering team and ensure the delivery of high-quality, bug-free software. You’ll be responsible for designing and executing automated test suites, ensuring product reliability, and maintaining QA best practices across the development lifecycle.

This is a hands-on, in-office role based in Coimbatore, ideal for someone who enjoys working closely with developers and product teams to identify issues early and ship stable features faster.

Responsibilities

Design, develop, and maintain automated test cases for web and API testing Execute functional, regression, integration, and performance tests Collaborate closely with developers and product managers to ensure quality from day one Detect, report, and track software bugs using issue tracking tools Contribute to improving QA processes, test strategy, and automation frameworks Write clear and concise test plans, test cases, and test documentation Ensure that every release meets our quality standards and user expectations

Requirements

3+ years of experience in Software Quality Assurance or Test Automation Strong understanding of QA methodologies, testing types, and best practices Hands-on experience with automation tools like Selenium, Playwright, Cypress, or similar Familiarity with programming/scripting languages (e.g., JavaScript, Python, or Java) Knowledge of REST APIs and API testing tools like Postman or REST Assured Experience with bug tracking tools (e.g., Jira) and version control (e.g., Git) Excellent attention to detail and strong problem-solving skills Ability to work from our Coimbatore office full-time

Nice-to-Haves

Experience with CI/CD pipelines and integrating tests into automated workflows Familiarity with performance or load testing tools (e.g., JMeter, k6) Exposure to agile methodologies and working in cross-functional teams Knowledge of mobile application testing (iOS/Android)

Why Join Us?

At our company, QA is not an afterthought — it’s a core part of our engineering culture. You'll have the opportunity to take ownership of testing strategy, work alongside passionate developers, and help build software that users love and trust. We're a close-knit team focused on doing great work, learning continuously, and growing together — all from our Coimbatore office.

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Key Responsibilities:

·       Creation and implementation of an automation test framework to automate tests for a front-end AngularJS application, with a Microsoft Azure Service Bus message-oriented-middleware and Rest API following a Continuous Integration/Continuous Delivery pipeline, using Azure DevOps process implementation. The framework should drive frontend UI and middleware APIs, using SpecFlow and Selenium in BDD standard with Visual Studio

·       Deliver work to agreed estimates and timescales

·       Follow Agile techniques and be an active member of the Scrum Team

·       Provide testing domain knowledge and support delivery with automated testing

·       Write new scripts, run & modify existing scripts of BDD features and scenarios, structured through Page Object Model

·       Develop and execute performance test scripts for load and stress of UI,Mobile and Webservices testing using Load Runner/ J Meter

·       Test (manually & automate) against cross-browsers, accessibility (Axe, Wave, Lighthouse) & devices

·       Set up and manage test environments and data

·       Accept data from file input for more complex requirements

·       Create comprehensive acceptance tests aligned to the acceptance criteria

·       Ensure that acceptance criteria are satisfied using both Black-Box testing and White-Box testing methods

·       Ensure that the agreed Definition of Done is met for each requirement

·       Document and verify test results within the test management tool

·       Report testing progress and issues in a timely manner as defined in the Test Plan and the agreed team organization; in particular to relay issues/risks that might affect quality or the ability to complete tests according to plan and to proactively seek appropriate solutions

·       Defect management - raise and record details of defects encountered during testing

·       Test reporting

·       Develop and maintain knowledge, skills and competencies in test automation and tools

·       Participate in all Release Planning meetings

·       Attend all Scrum ceremonies

  Essential Skills/Experience:   

·       At least 3yrs experience of working as an Automation Test Analyst within solution integration projects 

·       Demonstrable experience of working within a Scrum Team

·       Able to articulate and demonstrate a good understanding of:

o   Test automation

o   Test Automation frameworks (Specflow)

o   Continuous Integration (CI) & Continuous Delivery (CD)

o   Test Techniques

o   Test Tools (e.g Selenium, Load Runner/J meter)

o   Page Object Model (Automation Framework)

o   GIT

·       Demonstrable experience of:

o   using Gherkin language to write Test Scenarios

o   c# or JavaScript

o   Selenium Web Driver

o   GIT

o   J meter/Load Runner

·       Demonstrable knowledge and experience of using two or more software engineering tools, techniques, methods, in accordance with recognized standards, specifically:

o   SQL (for example production of basic scripts to query a relational database)

o   MS Excel (for example basic dataset querying and data build)

·       Has demonstrable experience of using common business technology (for example, MS Office suite of tools) and able to produce a range of test deliverables in-line with applicable standards with minimal supervision

  Desirable Skills/Experience:

·       International Software Testing Qualifications Board (ISTQB) Test Analyst Advanced Level Certification

·       Advanced Automation Test Engineer (ISTQB)

·       Knowledge on ADO (Azure Devops) to run automated tests and CI

·       Knowledge of the latest developments and future strategy for their technology area

Roles and responsibilities:

• From understanding the causes that the nonprofit work for to collaborating with the

corporate team to provide suitable fundraising solution - you will be involved in the

entire process of driving fundraising for the nonprofits.

• Will work closely with non-profits and documents related to onboarding, will carry

out initial level of due diligence

• Support in preparing campaigns and project proposals

• Establish and manage relationship with our partners

• Planning and prioritizing activities and complete the threads

• Ensuring completion of tasks under the stipulated time frame

• Providing up to date information to the stakeholders as and when required

Skills and Background:

• Graduate from a reputed university – Post graduation will be an advantage

• Should have 3 - 5 years of experience in coordinating and managing end to end

stakeholder relationship

• Thorough understanding of nonprofits and fundraising cycle

Required:

- Strong background in, and at least 3+ years of working in tooling or QA automation

- Thorough understanding of SDLC, specifically automated QA processes in agile development environments

- Experience in writing, executing and monitoring automated test suites using a variety of technologies

- Proficient with bug tracking and test management toolsets to support development processes

- Strong working knowledge of testing fundamentals such as TDD & BDD

- Proficient working with relational databases such as MySQL & PostreSQL

- Some knowledge of Unix/Linux

Desired Skills:

- Building test infrastructures using containerization technologies such as Docker and working within continuous

delivery / continuous release pipeline processes

- Testing enterprise applications deployed to cloud environments such as Google Cloud Platform

- Experience mentoring QA staff and end users on quality objectives and testing processes

- Understanding of coding enterprise applications within Java, PHP, and other languages

- Understanding of NoSQL database technologies such as MongoDB or DynamoDB

- Degree level qualifications in a technical related subject

- Proactive 'self-starter' attitude

- Lifelong learner - thrives from developing and sharing knowledge

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

1. Create detailed, and well-structured test plans and test cases. Estimate, prioritize and plan testing activities to meet project deadlines. Ability to work efficiently under pressure.
2. Facilitate end-to-end mobile, working directly with developers.
3. Expert knowledge of QA methodologies and software life cycle, previous working experience in Agile environment is preferred.
4. Review requirements specifications, attend sprint grooming and planning meetings to provide timely and meaningful feedback wherever applicable
5. Highly effective collaborator and experience working across multiple departments such as Engineering, Product, Client Success, etc.
6. Ability to troubleshoot issues and help developers, product or client success.
7. Participate in release management; available for testing for code releases and smoking testing, etc.
8. Continuous improvement - contribute in development, improvement, and maintenance of the testing processes and structures
   
   Requirements

1. BTech and/or MTech in Engineering or related fields
2. 2+ years of experience using or creating shared test framework
3. Ability to create and maintain functional tests within fast-moving Agile delivery
4. Experience using test case management system like TestRail, Test Complete or Test Lodge
5. Experience using JIRA and, Atlassian suite
6. Excellent communication and documentation skills
7. Solid knowledge of Continuous Integration
8. Proficiency in analyzing requirements, functional specs, and technical specs
9. Ability to effectively communicate technical solutions and innovative ideas
10. Strong quality mindset, great team spirit and being detail oriented
11. Able to work in a very dynamic workplace
    
    Who You Are

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative and works well in a team.