IT Support Engineer
Disruptive Digital Healthcare Platform
3 - 5 yrs
₹10L - ₹12L / yr
Bengaluru (Bangalore)
Skills
Technical Writing
Tech Support
IT support
Ubuntu
Unix administration
Computer Networking
VLOOKUP
Pivot table
Escalation management
gsuite
peripheral management
Are you a high-performing, collaborative, results oriented and technologically savvy person who is keen on sales in the digital industry? Then this highly visible role is for you!
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment to maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment to maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
As an IT Support Engineer, you will be configuring Firewall / network rules on Unix endpoints (Ubuntu preferred).
What you will do:
- Handling escalations from employees in an efficient and friendly manner
- Ensuring Policy creation and management for IT operations and Network management
- Firewall handling – Sophos preferred – Master/ Slave configuration, setting up from scratch
- Setting up wifi access network (Ruckus ZoneDirector preferred)
- Managing Servers, PCs and Laptops (setup, configuration, maintenance) running Microsoft Windows, MacOS and Ubuntu Unix
- Setting up and configuring peripherals like Printers and Scanners
- Basic troubleshooting of computers and peripherals
- Google Suite / Workplace - Managing an organization in GSuite
- Managing internet connections including DSL and Leased Lines.
- Setting up downtime alerts, backup configurations
- Managing network infrastructure like cabling, connection points, adding routers and/ or switches as needed
- Creating OS images
Desired Candidate Profile
What you need to have:- A Bachelor’s Degree with relevant experience is a must
- You should have 3 - 5 years professional work experience in managing IT infrastructure
- Well versed with setting up and maintaining cloud based solutions for following
- Data Loss Prevention (McAfee preferred)
- End Point Protection (McAfee preferred)
- End point management (Intune preferred)
- Active Directory (Azure AD preferred)
- Unix based anti-virus software (Sophos preferred)
- Good understanding of image creation of Windows, Mac and Unix machines with pre-configured software
- Experience with PAM (Privileged Access Management) tools
- Well versed with audits and compliance (ISO 27001 or similar)
- Good experience of Asset Management
- Hands on experience on creating reports using excel sheets (Google Sheet/ Microsoft Excel), pivot tables, vlookups
- Familiarity with Shell Scripting/ Windows Automation via task scheduler etc.
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort