IT Support Engineer

Candidate Profile

• Education: M. Pharmacy or B. Pharmacy with MBA
• Experience: 4–5 years
• Location: Hyderabad (mandatory)
• Gender: Male
• Travel: Willingness to travel frequently to Mumbai
• Domain Knowledge:
• Pharma finished dosage formulations
• Licensing deals and techno-commercial exposure
• Should have Hyderabad pharma network
• Ability to initiate formulation licensing deals for US & EU regulated markets
• 
  

Key Responsibilities

1. Support business development efforts for regulated markets, primarily US and EU
2. Understand regulatory requirements and build / maintain relevant databases
3. Provide end-to-end BD support to the BD Manager
4. Analyse data and present concise summaries to aid management decision-making
5. Focus on opportunities in regulated markets
6. Handle techno-commercial evaluations
7. Follow up on potential opportunities and convert them into qualified leads
8. Prepare and manage costing sheets

Job Description: 

Exp Range - [6y to 10y]

Qualifications:

• Minimum Bachelors Degree in Engineering or Computer Applications or AI/Data science
• Experience working in product companies/Startups for developing, validating, productionizing AI model in the recent projects in last 3 years.
• Prior experience in Python, Numpy, Scikit, Pandas, ETL/SQL, BI tools in previous roles preferred

Require Skills: 

• Must Have – Direct hands-on experience working in Python for scripting automation analysis and Orchestration
• Must Have – Experience working with ML Libraries such as Scikit-learn, TensorFlow, PyTorch, Pandas, NumPy etc.
• Must Have – Experience working with models such as Random forest, Kmeans clustering, BERT…
• Should Have – Exposure to querying warehouses and APIs
• Should Have – Experience with writing moderate to complex SQL queries
• Should Have – Experience analyzing and presenting data with BI tools or Excel
• Must Have – Very strong communication skills to work with technical and non technical stakeholders in a global environment

Roles and Responsibilities:

• Work with Business stakeholders, Business Analysts, Data Analysts to understand various data flows and usage.
• Analyse and present insights about the data and processes to Business Stakeholders
• Validate and test appropriate AI/ML models based on the prioritization and insights developed while working with the Business Stakeholders
• Develop and deploy customized models on Production data sets to generate analytical insights and predictions
• Participate in cross functional team meetings and provide estimates of work as well as progress in assigned tasks.
• Highlight risks and challenges to the relevant stakeholders so that work is delivered in a timely manner.
• Share knowledge and best practices with broader teams to make everyone aware and more productive.

We are looking for an experienced DevOps Architect with strong expertise in telecom environments (OSS/BSS, 4G/5G core, network systems). The candidate will design and implement scalable, highly available, and automated DevOps solutions to support telecom-grade applications and infrastructure.

Responsibilities:

• Design and implement DevOps architecture for telecom applications (OSS/BSS, mediation systems, billing platforms)
• Architect CI/CD pipelines using Jenkins, GitLab, or Azure DevOps
• Manage cloud infrastructure on Amazon Web Services, Microsoft Azure, or hybrid telecom data centers
• Implement containerization using Docker and orchestration with Kubernetes
• Design Infrastructure as Code (IaC) using Terraform
• Ensure high availability, disaster recovery, and zero-downtime deployment strategies
• Automate deployments for 4G/5G core network functions (CNFs/VNFs)
• Implement monitoring solutions using Prometheus, Grafana, and ELK Stack
• Work closely with network engineering and telecom operations teams
• Ensure compliance with telecom-grade security standards

We’re looking for an experienced SEO Specialist to fuel growth at Quoality- Hospitality Guest Experince Platform helping businesses improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

🙋‍ The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill.
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are very punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

💻 Responsibilities:

• Execute tests, collect and analyze data and results, and identify trends and insights in order to achieve maximum ROI in paid search campaigns
• Track, report, and analyze website analytics and PPC initiatives and campaigns
• Optimize copy and landing pages for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

✅ Must Haves:

• 1.5 years+ of sales experience/strong drive to make a career in SEO
• Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
• Solid understanding of performance marketing, conversion, and online customer acquisition
• In-depth experience with website analytics tools (e.g, Google Analytics)
• Experience with A/B and multivariate experiments
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO 
• Experience with other aspects of marketing, such as customer growth and promotion, is a plus
• Self-motivated and driven
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

🤙 What's the interview process like? 

Yes, we do have a process, and it’s simple.

Step 1: You apply for the job.
Step 2: Quick intro call with one of the founders.
Step 3: A round where we evaluate your assignment along with you.
Step 4: One round of interviews to gauge if you are a good culture fit. Step
5: Job Offer (contingent on the above steps).
Step 6: Welcome to the Quoality! 🙂

So, think we’re a good fit? Then let’s roll.🤘

Responsibilities

• Design and deliver wireframes, user stories, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces
• Create a wide range of graphics and layouts, and design solutions for product illustrations, company logos, and websites
• Work within brand guidelines to reinforce the brand’s style and voice
• Work on building design processes, tools, and culture
• Identify and troubleshoot UX and UI design problems.
• Understand the target audience and objective of the brand and reference impactful design ideas that can be adapted
• Have a keen eye for visual designs, styles, iconography, typography, and illustrations and define a compelling visual language in the Product, website, and Marketing Materials.
• Setup best practices to help the team achieve the above and constantly think about improving the UX process to aim for better organizational UX Maturity
• Make strategic design and user-experience decisions related to core, and new, functions and features
• Take a user-centric design approach and rapidly test and iterate your designs

Qualifications

• Bachelor's degree with at least 2+ years of visual design experience in a B2B product and marketing setting
• Communicative, organized, and achieve consistent results
• Proficiency in the following design tools: Figma and Adobe Suite, familiarity with prototyping tools (Principle, Invision, Framer, After Effects)
• Solid understanding of using HTML and CSS for website design. Hands-on experience with different JavaScript frameworks (JQuery etc.), Bootstrap, Material UI, Tailwind CSS, NextJS, etc.
• Experience creating and maintaining design systems for product, website, brand, and marketing assets
• Should possess the ability to convey messages and information through illustrations, graphics, and patterns
• Added benefit: Having B2B product dashboards related experience

Role:

• Developing a good understanding of the solutions which Company delivers, and how these link to Company’s overall strategy.
• Making suggestions towards shaping the strategy for a feature and engineering design.
• Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  
• Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
• Acting as the Lead Engineer on a project. Helps ensure others follow Company processes, such as release and version control.
• An active member of the team, through useful contributions to projects and in team meetings.
• Supervising others. Deputising for a Lead and/or supporting them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Requirements:

• Acquired strong proven professional Front End Development experience.
• Proven track record and experience working on Javascript and front end frameworks like React (preferred) and Angular
• Knowledge and experience working with Node.js, Go or any other back end programming language is a plus .
• Experience of turning UI/UX designs to applications and keen interest in the UI/UX side of an application. 
• Able to build prototypes quickly and work with the product teams to test a concept. 
• Demonstrable experience in building front end or UI/UX development practices in previous jobs. 
• Building and implementing a product on cloud based infrastructure.
• Good understanding of Microservice Architecture, Cloud Technologies, CI/CD and Serverless.
• Ability to document requirements and specifications.
• A naturally inquisitive and problem-solving mindset.
• Strong experience in using Agile Methodologies such as Kanban or Scrum to build quality software.
• Good communication skills.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.