Quality Analyst US LISTING//Product Listers

ROLES AND RESPONBILITIES

• Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.

• Calling Insurance Companies to follow up on Claims filed, to expedite payment.

• Should possess knowledge in Analysis, AR calling and denial management.

• Undertakes denial follow-up and appeals work wherever required.

• Reviewing, appealing unpaid and denied claims.

• Ability to document and take appropriate action of all claims which have been analyzed and followed-up in the required software.

• Verifying patient’s insurance coverage Answering patient billing questions.

• Should possess knowledge in eligibility and verification calls (E&B).

• Experience in navigating on call with insurance companies.

• Analyses outstanding claims and initiates collection efforts as per the aging report.

DESIRED CANDIDATE PROFILE

• Should have 0 to 2 years of experience in Medical Billing.

• Qualification: Any Graduates With strong Analytical Skills

• Strong Written & Oral Communication

• Immediate Joiners Preferred
• Should be in Vellore.
• Required Shift Flexibility

Job description

Language known: English / Hindi

Industry: Healthcare / Fitness/ wellness

Education and Experience

· Candidate should be a graduate / Undergraduate

. Six months of healthcare domain would be preferred.

· Excellent Communication skills and listening skills

Responsibilities

·  Have to resolve customer queries over Calls

·  Answering queries politely and provide accurate replies to the query.

· Directing calls to the concerned department and services of the company

·  Diagnostics Knowledge preferable

Key Skills

Customer care, Good communication skill , Telecalling, English, Hindi

Requirement 

Process      : PhonePe Customer Service (Voice)

Shift Timing  : Day Shift

Working Days : 6

Week Off     : one rotational off

 Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory 

Good communication skills required

 Salary : 

Upto 18k

 Rounds of Interview :

HR

Ops Round

V&A

Client Round 

 Note 

Work from office

DOJ - 7th November ber.

Transport Boundaries:

Ghatkopar till Ambernath

Panvel till Chembur

Panvel till Thane

• Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
• Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
• Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
• Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
• Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
• Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
• Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
• Taking care of AMC/Warranty of all company infrastructure.
• Maintaining Asset Register and keeping record of IT equipment.
• Route problems to internal 2nd and 3rd level IT support staff.

• Troubleshooting & configuring on Microsoft outlook & Web mail.
• Escalating complex problem to supervisor and appropriate support specialists
• Installation, configuration and troubleshooting Local and Network Printers

• Taking care of all other responsibilities assigned from time to time.

• Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
• Installation of servers 2008, 2012.
• Working with  Arc server Backup solution Restoring and Backup wizard.
• Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
• Antivirus updating, configuring, schedule scanning.
• Onsite support
• Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc

• Providing solution overview training to business users explaining Dynamics AX functionality across various modules and processes
• Proposing necessary changes in business process to go with product functionality and configuring the product to suit the requirements

Desired Candidate Profile

• At least five years' experience in ERP implementation, configuration, system design or related business experience
• Microsoft Dynamics AX 2012 ,R3 certification and/or experience in Microsoft Dynamics 365 for Finance and Operations, AX 2012 R2, R3 or AX 7/D365FO are a plus
• Proficiency with Excel, PowerPoint, Outlook and Word
• Good command on administration, user rights, AP, AR, GL, inventory and production
• Excellent online presentation skills using Teams
• Ability to implement both Discrete and Process Manufacturing
• Deep knowledge in AP, AR, GL, Inventory, Warehouse management and FA