IT Sales Manager

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Are you passionate about building smart, scalable solutions? We're looking for an Application Designer to join our Solution Development team in Trivandrum.

What you’ll do:

🔹 Define and develop application solutions based on business requirements

🔹 Work across the full SDLC – from solution design to delivery

🔹 Ensure high-quality output with minimal issues

What we’re looking for:

✔️ 3+ years of experience in software development and implementation

✔️ Hands-on experience delivering 2-3 real customer projects

✔️ Strong in solution design and problem-solving

✔️ Proficiency in Java / C# / Python / HTML / Relational Databases

✔️ Familiar with REST/SOAP APIs, API management, and business process automation

✔️ Strong communication skills and a collaborative mindset

Education: Bachelors or Masters in Engineering (Computer Science Preferred)

About the Role:

We are looking for an experienced VoIP Developer to design, develop, and maintain enterprise communication systems. You will work with Kamailio, OpenSIPS, Freeswitch, and Asterisk to build scalable VoIP solutions.

Skills Required:

• Hands-on experience with Kamailio, OpenSIPS, Freeswitch, Asterisk
• Knowledge of IMS & Diameter
• Proficiency in C / C++ programming
• Strong understanding of TCP/IP, LAN/WAN, VLAN/L3 VPNs
• Good knowledge of SIP/SDP, RTP/SRTP, TLS protocols
• Experience with MySQL / MongoDB
• Understanding of Enterprise PBX features
• Problem-solving and debugging skills
• Good written and verbal communication

Nice-to-Have:

• Building softPBX, Voicemail, ACD, IVRS applications
• Experience with Python, PHP, Java, JavaScript
• Linux administration and command-line skills
• Knowledge of WebRTC, firewall, security
• Familiarity with tools like cmake and git

What We Offer:

• Remote / flexible work options
• Opportunity to work on large-scale VoIP systems
• Collaborative environment with skilled peers

Title: Python Developer

Job Type: Full-time

Responsibilities:

• Developing and maintaining Python-based applications.
• Writing clean, maintainable, and efficient code.
• Integrating user-facing elements developed by front-end developers with server-side logic.
• Identifying and fixing bottlenecks and bugs.
• Participating in code reviews.
• Collaborating with cross-functional teams to design, develop and implement new features.

Requirements:

• Bachelor's or Master's degree in Computer Science or a related field.
• Strong proficiency in Python and its frameworks such as Django or Flask.
• Understanding of fundamental design principles behind a scalable application.
• Familiarity with code versioning tools such as Git.
• Knowledge of databases such as MySQL, PostgreSQL or MongoDB.
• Good problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

As a Assistant Content Manager you will be responsible for working on assets that create sales conversions on company’s online store, email marketing and social media campaigns and will analysing the performance of those assets in detail, crunch the numbers, and optimize them and assist in creating, managing and improving content for various marketing channels.

• Working alongside copywriters, UI/UX designers, graphic designers, and team members from other departments to create and deliver assets
• Managing content distribution to online channels and social media platforms
• Proofreading, editing and improving content created by copywriters and ensure brand consistency
• Developing a thorough understanding of conversion optimization (training will be given in-house) and apply across our brands, platforms and channels
• Managing products for multiple brands, geographies and across websites
• Analysing performance data and find creative ways for optimization
• Ensuring compliance with law (e.g. copyright and regulatory bodies)

Desired Candidate Profile

• Basics of Networking, TCP/IP Networks, Multi-Vendor Support Experience (Cisco/HPE/Juniper/Checkpoint/ASA/Fortinet etc)
• Basics of Compute, 
• Basics of Storage 
• Strong experience towards monitoring devices such as server hardware, Network
• Strong understanding of IT service management
• Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised
• Experience working in a NOC environment managing and implementing day to day operations on network and security issues for large scale enterprise customers
• Switching Concepts and Experience including STP’s, Vlan’s, VTP, EtherChannel, Port Config, Hardening, Management Protocols, Stacking etc
• Wireless Configuration Experience with Cisco/HPE/ARUBA Controllers and AP’s
• Experience with Network systems and servers, networking systems integration (hardware, software, network, and database). 

• Have experience  in iOS/Android apps  with Flutter. Either deployed on the AppStore/Google Play or available on Github;
• 3+ years in mobile software development minimum.
• Two year’s developing Flutter applications for mobile
• Experience with third-party libraries and APIs;
• Understanding of the Agile development life-cycle;
• Experience with automated testing and building;
• Experience with Git, SVN, or other version control tools;
• Proven experience in writing readable code, creating extensive documentation for existing code, and refactoring previously written code

• Java/Swift experience;
• Understanding of Android Keyboard API;
• Experience with optimizing applications for Material Design.