GCP Data engineer

Below are the High-level Job Description:

1. New policy and use cases creation
2. 24/7 Administration and management of in scoped security devices, dedicated support to implementing the changes (additions, modifications and deletions) for Security Devices Configurations as per the organization change management policy or process
3. Participation in Change / Incident / Problem Management calls to comprehend, assess user-specific requirements and take appropriate actions if any
4. Development of a comprehensive Plan of Action (POA) inclusive of a rollback strategy as a precautionary measure for any change implementation, migration and upgrade
5. Precise execution of scheduled configuration changes within the specified timeframe as per the organization policy or process.
6. Sanity should be performed thoroughly after any changes, modification, upgrade, migration and rollback. It should be documented along with appropriate artefacts.
7. Periodic review of configuration, agent reconciliation, architecture and infrastructure to ensure necessary compliance, prevent any interruption, automation opportunities and optimization.
8. Conducting a thorough review release notes for both known, unknown issues and limitations pertaining to current and proposed releases.
9. Offering insightful suggestions or resolutions should advisories align with the infrastructure.
10. Post-upgrade, meticulously monitoring the Security Devices, validating application traffic, conducting essential testing, and documenting all artefacts generated
11. Document open issues / limitations / bugs of the new security solution to circulate across all concern teams before completion of the handover.
12. Execute routine device configuration and policy database updates adhering to InfoSec guidelines on a daily, weekly, and monthly basis as required.
13. Prepare appropriate report along with PoA and discuss with concern stakeholders to ensure timely implementation of the automation or optimizations.
14. 
    

Job Title: Senior Program Associate

Location: Vashi, Navi Mumbai (On-site)

Experience: 2–5 Years

Type: Full-time

About Grexa

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.

About the Role

We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.

You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.

If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.

Key Responsibilities

• Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
• Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
• Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
• Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
• Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
• Build and maintain operational dashboards and reporting frameworks to measure program performance
• Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals

Requirements

• 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
• Proven experience in driving renewals, upselling and cross selling.
• Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
• Strong analytical and problem-solving skills, with a focus on execution and results
• Excellent communication, coordination, and stakeholder management skills
• Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
• Highly proactive, detail-oriented, and comfortable working in dynamic environments

Why Join Us

• High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
• Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
• Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
• Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
• Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
• Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.

Need candidates from Growing startups or Product based companies only

1. 4 to 6 years experience in backend engineering

2. Minimum 2+ years hands-on experience with:

TypeScript

Express.js / Nest.js

3. Strong experience with MongoDB (or MySQL / PostgreSQL / DynamoDB)

4. Strong understanding of system design & scalable architecture

5. Hands-on experience in:

Event-driven architecture / Domain-driven design

MVC / Microservices

6. Strong in automated testing (especially integration tests)

7. Experience with CI/CD pipelines (GitHub Actions or similar)

8. Experience managing production systems

9. Solid understanding of performance, reliability, observability

10. Cloud experience (AWS preferred; GCP/Azure acceptable)

11. Strong coding standards — Clean Code, code reviews, refactoring

Jain Software is a leading software development company that specializes in creating innovative and cutting-edge software solutions for businesses. We are currently seeking a highly skilled and experienced Software Project Manager to join our team. As a Software Project Manager, you will be responsible for overseeing the planning, execution, and delivery of software projects, ensuring they are completed on time, within budget, and to the highest quality standards.

Responsibilities:

1. Project Planning and Scope Definition:

• Collaborate with stakeholders to define project objectives, requirements, and deliverables.
• Create and maintain project plans, including timelines, milestones, and resource allocation.
• Conduct feasibility studies and risk assessments to identify potential project constraints and develop contingency plans.
• Define project scope and ensure alignment with customer expectations.

1. Team Management and Leadership:

• Lead a team of software developers, designers, and testers, fostering a collaborative and productive work environment.
• Assign tasks, set priorities, and provide guidance to team members to ensure timely project execution.
• Conduct regular team meetings to track progress, address issues, and ensure effective communication.
• Mentor and coach team members to enhance their technical skills and professional growth.

1. Project Execution and Monitoring:

• Monitor project progress, identify deviations from the plan, and implement corrective actions as needed.
• Coordinate with cross-functional teams to ensure seamless integration of software components.
• Conduct quality assurance checks and ensure adherence to coding standards and best practices.
• Track and manage project risks, issues, and dependencies to minimize disruptions and maximize project success.

1. Stakeholder Communication:

• Act as the primary point of contact for project stakeholders, including clients, senior management, and internal teams.
• Provide regular project status updates, including progress reports, risk assessments, and budget summaries.
• Manage customer expectations by ensuring clear and timely communication regarding project scope, timelines, and deliverables.
• Proactively address stakeholder concerns, resolving conflicts, and facilitating effective decision-making.

1. Continuous Improvement and Best Practices:

• Identify areas for process improvement and implement best practices to enhance project management methodologies.
• Foster a culture of continuous learning and innovation within the project team.
• Stay updated with the latest industry trends, technologies, and tools to drive efficiency and effectiveness.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience (X+ years) as a Software Project Manager or in a similar role.
• Strong understanding of software development methodologies, processes, and best practices.
• Proficiency in project management tools and software, such as JIRA, Trello, or Microsoft Project.
• Excellent leadership and team management skills, with the ability to motivate and inspire team members.
• Strong problem-solving and decision-making abilities, with a proactive and results-oriented approach.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Strong organizational and time management skills, with the ability to handle multiple projects simultaneously.
• PMP or PRINCE2 certification is a plus.

Joining Jain Software as a Software Project Manager provides an exciting opportunity to work on challenging projects, lead a talented team, and contribute to the success of our software solutions. If you are passionate about software development, have a track record of delivering successful projects, and thrive in a dynamic and collaborative environment, we would love to hear from you.

Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations

Key responsibilities

• Defines and owns the end to end production support process for our applications
• Takes accountability for issue resolution within defined SLAs
• Obsesses about system quality and customer experience
• Establishes a culture of doing detailed RCAs to get to the bottom of every issue
• Partners with development teams (internal and external) to prioritize issues
• Partners with infrastructure team for infra planning based on projected production load
• Tracks issues through to closure with development teams and customers Internal Use--Confidential
• Takes actions to prevent issues from recurring
• Earns trust of the users dependent on production support
• Maintains knowledge bases for issue management
• Communicates with organizational leadership on issues, statuses, and performance against KPIs
• Hires and operates a high–performing team

KPIs

• # of reported issues
• # of open issues
• MTTR
• SLA compliance
• % of incident reduction based on permanent fixes/automation/utilities
• Customer satisfaction score

1. 1.5+ Years of experience in .net, asp.net and C#, WCF/API and REST services.
2. Hands on experience with CSS, Javascript and JQuery.
3. Strong knowledge in OOPS concepts.
4. Knowledge of T SQL with Sql server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
5. Good to have CSS3 and HTML5 knowledge.
6. Good communication Skills are required.

• Candidates will be responsible to conduct workshops on 3D printing and designing in education institutions
•  Candidate will be resposible to develop educational content on 3D printing and 3D designing
• Candidate will be responsible to train clients on usage of 3D printers