Email Marketing Expert

Customer Support & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

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Job Description: Digital Marketing Specialist

Position: Digital Marketing Specialist

Location: Faridabad

Reports to: Marketing Manager

Type: Full-Time

Working Hours: 9 AM to 6 PM, Sunday Week Off

Salary: ₹15k-20k per month

Job Summary:

The Digital Marketing Specialist will be responsible for developing and implementing online marketing strategies to promote the company’s brand, products, and services. The role focuses on driving website traffic, generating leads, and increasing overall brand awareness through various digital channels.

Key Responsibilities:

• SEO & SEM: Optimize website content for search engines and manage pay-per-click (PPC) campaigns using tools like SEMrush.

• Social Media Management: Create, curate, and manage published content across all social media platforms.

• Content Marketing: Develop and implement content strategies including blogs, newsletters, and multimedia content.

• Email Marketing: Design and execute email campaigns to engage and nurture leads.

• Analytics & Reporting: Track, analyze, and report on the effectiveness of marketing efforts using tools like Google Analytics and SEMrush.

• Campaign Management: Plan and execute digital ad campaigns, including Google Ads, social media ads, and display advertising.

• Website Management: Oversee the company’s website, ensuring an optimized user experience and regularly updated content.

• Graphic Design & Video Editing: Create visually engaging content using tools like Canva and edit marketing videos as needed.

• Collaboration: Work closely with the sales and design teams to create and align marketing strategies.

Qualifications:

• Bachelor’s degree in Marketing, Business, or related field.

• 2-4 years of experience in digital marketing.

• Proficient in SEO, SEM, Google Analytics, and SEMrush.

• Experience with digital ad platforms (Google Ads, Facebook Ads, etc.).

• Knowledge of Canva for design and video editing software.

• Strong analytical, communication, and content creation skills.

• Knowledge of HTML, CSS, and website management is a plus.

Job Responsibility:

* Coordinate with CSMs to complete Pilot sales tracker, QBR Decks, End of pilot Decks

*Monitor Daily Sales volume and alert CSMs of Locations with Low volume counts

*Collaborate with other teammates to extract data figures, data entry (Google Sheets & Google Slides), and monitor key performance indicators (KPIs) to determine business initiatives’ success

*Helping in Minor Integration Changes

*Helping with Tickets and giving support when required

* Basic product knowledge of the software to assist with non-client facing action items 

* Good communication skill preferred           

Title: Full Stack Developer: MERN/MEAN 
Experience:3 - 6 years 

Location: Gurgaon / Hyderabad 

Salary: Competitive as per Industry Standard

We are searching for a talented and experienced web application developer to join a highly agile/scrum development team to develop our next-generation data analytics applications. This is a senior technical role and the successful candidate must demonstrate a proven track record of developing enterprise-grade web front-end using technologies such as MEAN stack, JavaScript, Ajax, and JSON.

Primary responsibilities include:

• Lead and develop web applications and data visualizations for our big data analytics platform. 
• Develop Proof-of-Concept and prototype applications using new technologies and frameworks. In addition to collaborating with internal teams and clients to create innovative solutions. 
• Help establish GUI best practices and JavaScript frameworks for web development
• Provide technology and implementation expertise to domains, projects, or clients 
• Maintain leading-edge knowledge in emerging technologies and frameworks; participate in knowledge sharing and lessons learned sessions from project experiences 

What you need for this position: 

• 3+ Years of relevant experience. 
• Hands-on Expertise in javascript-based frameworks and technologies such as ExpressJS, Angular (all versions), and NodeJS. 
• Experience in building high-performance multi-user web-scale applications and portals. ● Familiarity with visualization libraries like D3 JS, Kibana, etc. 
• Proven experience in developing software using the Agile/SCRUM development methodology. 
• command of web standards, CSS-based design, and cross-browser compatibility. 
• Attention to detail, Dedication, and Problem Solving skills. 
• Knowledge of Elasticsearch, Neo4j / VoltDB / MongoDB / Redis is good to have. 
• Good understanding of developer tools and DevOps such as Git, Ansible, cloud platforms such as AWS, Docker, etc is good to have. 
• Preferred, not mandatory - Prior experience in mobile development (Hybrid app- Ionic/Cordova, React Native)

Our perfect candidate is someone who:

•  Is proactive and an independent problem solver
•  Is a constant learner. We are a fast-growing company. We want you to grow with us!
•  Is a team player and a good communicator

North American payroll,

Responsibilities:

• Developing new user-facing features using JavaScript framework React JS.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code which works across platforms.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Should be able to take initiatives and ownership and build the products from scratch.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Requirements:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Thorough understanding of React.js, JavaScript, HTML, CSS and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e. g., Immutable.js ).
• Knowledge of isomorphic React is a plus.
• Familiarity with RESTful APIs.
• Knowledge of functional and object-oriented programming.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools such as GIT.