Marketing Head (CMO)

Organization’s Profile: Head Field has been a formidable player in the outsourcing business market for

more than a decade. Started with a vision to help businesses abroad recruit talent from India, our

company now includes other services in its basket of offerings such as Virtual Assistance, Legal Process

Outsourcing, Artifique, Accounting Process Outsourcing, Filming and Editing, IT and many more. We

operate 24/7, serving clients worldwide.

Title: Business Development Associate/ Executive

Location: Sector -57, Noida, U.P

Summary: We are seeking a dynamic and results’ driven "Business Development Executive/ Associate"

to join our team. The ideal candidate will be responsible for identifying and exploring business

opportunities, engaging with corporate B2B clients and facilitating strategies to drive business growth.

This role demands a strategic thinker with excellent communications and negotiation skills.

Job Profile: It is a B2B sales position responsible for developing, maintaining, and growing business

within a diversified line of businesses. Activities include client acquisition, meeting business objectives,

obtaining requisitions/job orders, building client relationships, penetrating client accounts and ensuring

smooth delivery.

Work Responsibilities:

• The candidate will be responsible for generating new leads (lead generation), making

introductory calls, and performing market research to identify and attract potential clients.

• Build effective working relationships with the Clients; be a trusted advisor and a business

advocate.

• Work with the manager to follow up, escalate, and clear blockers as appropriate.

• Conduct market research and competitive analysis to help shape marketing strategies and

identify new opportunities for expansion.

• Maintains an ongoing relationship with prospective clients, continuously assessing and

communicating how Head Field can meet their needs.

• Negotiates terms and conditions for employment services contracts and collaborates with the

operations team to ensure seamless transitions.

• Managing Lead generation activities through various channels, including prospective outreach,

networking, and outreach campaigns.

• Develop and nurture relationships with prospective clients, converting leads into qualified

business opportunities.

• Work closely with the legal team to manage contract creation, review, and finalization, ensuring

compliance and alignment with company policies.

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• Stay up-to-date on market trends, client needs, and competitive landscape to continuously refine

lead generation and sales approaches.

1. Conduct counseling sessions addressing IT-related matters

2. Evaluate students' technical skills and align them with career interests in the IT field

3. Collaborate with parents, teachers, and students to comprehend their specific IT-related needs

4. Develop personalized academic and career plans tailored for the IT industry

5. Guide academic improvement, emphasizing IT skill development

6. Assist in cultivating technical skills relevant to the IT sector

7. Coordinate informative sessions on IT courses and career pathways

8. Maintain accurate records of student's progress and counselling sessions

Requirements:

1. Education: Minimum of 12th pass or Graduation

2. Experience: 1 year, preferably with a 12th-grade qualification

3. Languages: Proficient in English

4. Skills: Strong communication, active listening, and empathy, particularly within an IT context

Skill(s) required

English Proficiency (Spoken)

Roles & Responsibilities JOB TITLE: AEM Developer - Senior

RESPONSIBILITIES:

1. Participation in software development and maintenance

processes as per quality requirements, procedures and best

practices applicable.

2. Implementing, optimizing and supervising efficiency of IT

systems in accordance with specific standards, resolution or

escalation of problems, as appropriate.

3. Drawing up technical documentation.

4. Developing knowledge in scope of information technology used.

5. Developing knowledge in scope of best practices and standards

of creating software.

6. Developing soft skills in scope of effective communication and

efficient teamwork, solution presentation and knowledge sharing.

7. Interpreting business cases, preparing specifications and

analyzing functional and technical requirements.

8. Designing solutions and creating documentation, estimating

individual scope of works and time consumption of works.

9. Within the team and project/services, proactively identifying

problems and proposing measures to increase the level of services.

10. Developing knowledge in scope of information technology

used.

11. Developing knowledge in scope of best practices and standards

of creating software.

12. Spreading the knowledge throughout the organization by

educating and supporting less experienced Specialists.

13. Maintaining industry standards and practices in projects.

14. Performing tasks assigned by the superior.

PROFESSIONAL EXPERIENCE& TECHNICAL SKILLS

1. Minimum 3 years of experience in work related to CQ/AEM

development.

2. Minimum 5 years of experience in work related to Java

development in IT sector.

SOFT SKILLS:

1. Independence in performance of tasks assigned.

2. Team and end user communications skills.

3. Skills to acquire knowledge and put it in practice.

4. Work time estimation based on functional or technical

requirements.

5. Recommending employment in the case of reviewing technical

knowledge of candidates in recruitment process.

6. Work time estimation.

7. Designing and supervising implementation of solutions.

SPECIAL QUALIFICATIONS: Nice to have: AEM 6 Developer

certification

Skills Primary Skills –

1. AEM including Sling Models

2. Apache Sling

3. JCR

4. Sightly (must)

Secondary Skills –

1. OSGi (Apache Felix),

2. Java, JavaEE (Servlet, Filter, JSP)

3. Git

4. Junit

5. Maven

6. REST

7. Object Oriented Design Patterns, Basic HTML + JavaScript

Experience Total Experience – 4-6 years

Relevant Experience – 4-6 years

Qualification Required to perform the

Job (Any Certifications if Needed)

Bachelor’s in information technology or equivalent qualifications.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

• Calling existing and potential customers to persuade them to purchase the company's services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.