IT Project Manager

Company: Confidential - Your Trusted Home Cleaning Partner

Location: Remote

Work Hours: Aligned with US Eastern Time (EST)

Job Type: Full Time

About Us:

We are a leading home cleaning service provider, envisioning a world where everyday living is optimized, allowing people to focus on what truly matters. As Your Trusted Home Cleaning Partner, we are dedicated to delivering exceptional service and peace of mind to our customers. We are looking for a dynamic and results-driven Sales Development Representative to join our growing team.

The Role:

We are seeking a highly motivated Sales Development Representative to own the full sales cycle, from initial lead contact to final deal closure. You will be the first point of contact for potential customers, acting as a brand ambassador and a trusted advisor. Your primary goal is to understand customer needs, present tailored solutions, and drive revenue growth by converting leads into satisfied, long-term clients.

Key Responsibilities:

Lead Management & Pipeline Coverage:

• Proactively address and respond to all inbound leads in a timely and efficient manner.
• Ensure complete lead coverage by diligently following up with every assigned lead throughout the sales pipeline.
• Maintain accurate and detailed documentation of all customer interactions within the CRM to ensure transparency and team accountability.

Sales Execution & Conversion:

• Qualify potential customers through insightful discovery conversations to understand their unique needs, challenges, and buying intent.
• Drive sales growth by converting qualified leads into successful closures through persuasive presentation of solutions, handling objections, and effectively showcasing our value.
• Actively manage and maintain a consistent sales pipeline to achieve and exceed defined sales targets.

Negotiation & Deal Closure:

• Lead negotiation discussions with prospective customers to reach mutually beneficial terms and agreements.
• Ensure all pricing, contracts, and commercial terms are clearly communicated, understood, and agreed upon before finalizing every sale.

Customer Focus & Relationship Building:

• Prioritize customer needs in every interaction, demonstrating empathy, professionalism, and a problem-solving mindset.
• Proactively gather customer feedback to help improve service quality and contribute to building long-term relationships and customer retention.

Multi-Channel Communication:

• Engage with customers through a variety of touch points including phone calls, emails, and text messages.
• Ensure all communication is timely, clear, professional, and aligned with our brand voice.

Qualifications & Skills:

• Proven experience in a sales or business development role, with a track record of meeting or exceeding targets.
• Excellent communication, interpersonal, and negotiation skills.
• Strong customer-centric approach with a genuine desire to help and solve problems.
• Self-motivated and disciplined, with the ability to work effectively in a remote setting.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and standard office tools.
• Ability to work a schedule aligned with US Eastern Time (EST) to maximize availability for customers and leads.

What We Offer:

• A competitive compensation package with performance-based incentives.
• The flexibility of a remote work environment.
• Opportunity to be a key player in a growing company with a clear vision.
• A supportive and collaborative team culture.

How to Apply:

If you are a passionate sales professional ready to help us optimize our customers' lives, we would love to hear from you. Please submit your resume.

Job Title: Website Developer

We are looking for a creative and detail-oriented Website Developer to design, build, and maintain our organization’s websites. The ideal candidate will be responsible for developing responsive, user-friendly websites that align with our brand and mission. You will work closely with our team to ensure functionality, performance, and a great user experience.

Responsibilities:

• Design, develop, and maintain websites using platforms such as WordPress, Wix, or Shopify.
• Create responsive designs optimized for desktop and mobile.
• Ensure websites are SEO-friendly and load efficiently.
• Troubleshoot and fix bugs or performance issues.
• Integrate third-party tools such as payment gateways, forms, and CRMs.
• Update content and implement design changes as needed.
• Manage hosting, backups, and basic security settings.

Qualifications:

• Experience with HTML, CSS, JavaScript.
• Familiarity with WordPress, Wix, or Shopify.
• Strong attention to detail and design aesthetics.
• Ability to meet deadlines and manage multiple tasks.
• Knowledge of SEO, responsive design, and site optimization.

Job Type: Contract / Part-Time / Project-Based

Location: Remote

Compensation: Based on experience

Job Overview: We are seeking a skilled MERN Stack Developer responsible for designing and developing robust and scalable web applications. The ideal candidate will have a strong understanding of the entire web development process (design, development, and deployment) and be proficient in the MERN stack: MongoDB, Express.js, React.js, and Node.js.

Key Responsibilities:

• Full Stack Development: Design, develop, and deploy full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
• API Development: Build RESTful APIs and integrate them with front-end components.
• Database Management: Design, manage, and optimize MongoDB databases for high-performance and scalability.
• UI/UX Collaboration: Work closely with UI/UX designers to implement responsive and user-friendly interfaces.
• Code Quality: Write clean, maintainable, and efficient code, following best practices and coding standards.
• Testing and Debugging: Perform unit testing, debugging, and integration testing to ensure the quality and functionality of the application.
• Version Control: Use Git for version control and collaborate with other developers on code management.
• Continuous Learning: Stay up-to-date with emerging technologies and best practices in web development and apply them to projects.

Required Skills and Qualifications:

• Proficiency in:
• React.js: Strong understanding of React.js and its core principles, including hooks, state management, and component lifecycle.
• Node.js & Express.js: In-depth knowledge of Node.js and Express.js for server-side development.
• MongoDB: Experience with MongoDB for database design, development, and optimization.
• JavaScript/ES6+: Proficiency in modern JavaScript (ES6+) and understanding of asynchronous programming.

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.

What you will do:

• Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
• Acquiring a thorough understanding of the business needs and requirements of the key customers
• Educating and updating the customers about the company’s products
• Serving as an important link of communication between key customers and the management
• Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
• Handling contracts and renewal with regards to the key accounts assigned
• Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
• Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
• Handling internal stakeholders such as various internal teams and external stakeholders such as customers
• Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
• Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements

Desired Candidate Profile