Senior Developer - CRM & Integrations
Job Title: Software Developer - CRM and Integrations
Why join us:
AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.
Primary Responsibilities:
1. Create and manage workflows and automations in Zoho CRM
a. Develop and implement workflows to streamline sales processes.
b. Automate repetitive tasks to increase efficiency.
c. Create custom functions and scripts for advanced automation needs.
2. Manage users and access controls in the CRM
a. Configure and maintain user roles and permissions.
b. Monitor and update access controls as needed.
c. Ensure data security and compliance with company policies.
3. Integrate CRM with other related software
a. Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.
b. Troubleshoot and resolve integration issues.
c. Ensure seamless data flow between systems.
4. Configure apps and workflows in cloud telephony and WhatsApp chatbot
a. Set up and customize cloud telephony systems and WhatsApp chatbots.
b. Create workflows to meet business needs.
c. Monitor and optimize configurations for performance.
5. Configure WhatsApp sales/marketing campaigns
a. Implement sales and marketing campaigns on WhatsApp.
b. Ensure alignment with provided content and strategy.
c. Monitor and report on campaign performance.
6. Create forms, reports, and dashboards
a. Design and develop forms to capture data using Google Forms and Zoho Forms.
b. Generate reports and dashboards from form entries for management review.
c. Create and maintain apps using Google Appsheets for inter-departmental use cases.
Educational Qualifications and Experience:
1. Bachelor’s degree in computer science, Information Technology, or a related field.
2. Preferred: Master’s degree in computer science, Information Technology, or a related field.
3. Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.
4. Proven experience in handling APIs to integrating between software and tools.
5. Experience in programming languages such as JavaScript, Python, or similar.
Skills Required:
1. Strong programming skills in languages such as JavaScript, Python, or similar.
2. Ability to troubleshoot and resolve technical issues promptly.
3. Strong project management and organizational skills.
4. Excellent communication and collaboration skills.
Optional but Preferred Skills (can be trained):
5. Proficiency in Zoho CRM, including workflow automation and custom functions.
6. Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.
7. In-depth understanding of CRM systems, specifically Zoho CRM.
8. Knowledge of cloud telephony systems and how they integrate with CRMs.
9. Familiarity with marketing automation tools and strategies.
10. Knowledge of software development best practices and lifecycle.
11. Awareness of current trends and advancements in CRM technologies and integrations.
12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.
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As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.
Key Responsibilities:
Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.
Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.
Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.
Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.
Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.
Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.
Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.
Qualifications and Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience in a technical leadership role, managing and leading a team of IT professionals.
Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.
In-depth knowledge of industry best practices, emerging technologies, and trends.
Proficiency in project management methodologies and tools.
Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
Strong problem-solving and troubleshooting abilities.
Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.
Client:- E&Y
Role:- Permanent
Experience in full cycle implementation of software development projects using .NET 4.0 and above, C#, ADO.NET, ASP.NET, MVC.
Experience in developing Web API and RESTful web services.
Experienced with client-side programming HTML, CSS, AJAX
Experience with Javascript frameworks like AngularJS, BackboneJS, jQuery, jQuery Mobile.
Programming skills on SQL Server with strong database design.
Good experience with design patterns, object-oriented design and programming.
Must have good analytical, debugging and problem-solving skills.
Good communication skills.
What You Need for this Position:
5+ yrs. of experience in .NET 4.0 and above, ASP.NET, MVC.
5+ yrs. of experience in jQuery and Javascript.
5+ yrs. of experience in CSS.
5+ yrs. of experience in LINQ and entity framework.
Required Candidate profile
Strong analysis, design, programming and testing skills
Excellent Coding Skills
Ability to learn new Technologies
Must be a self-starter who requires minimal supervision.
Good communication skills, experienced in direct client interaction
Should be capable of executing projects independently
Should be creative, quick learner and hard working
Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Launched in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We have a flexible remote work policy in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, and we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
🧑💻 Responsibilities:
- Write code that will impact the businesses of thousands of hotels, hostels, and vacation homes across the globe.
- Collaborate with Frontend to spec, write, test, and deploy API endpoints.
- Implementation of a robust set of services and APIs that work on our data pipelines.
- Build all support infrastructure to scale our data delivery pipelines - endpoints, security, logging, messaging.
- Product development activity includes data querying from our various stores, real-time analytics, and ML algorithms.
- Developing & Integrating of the front-end and back-end aspects of the web application
- Optimization of the application for maximum speed and scalability.
- Brainstorm features with the product team and guide decisions based on your knowledge of the codebase.
- Take full ownership of the module starting from architectural and design decisions to shipping.
- Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun.
✅ Must Haves:
- 2+ years of relevant work experience
- You are well versed in building scalable, understandable, and testable code with an eye toward maintainability.
- You have a good understanding of multi-process architecture and the threading limitations of NodeJs and ReactJs.
- Understanding of fundamental design principles behind a scalable application.
- You have good knowledge of relational databases as well as key-value databases and are capable of designing scalable database models based on the product requirements.
- Familiarity with REST API development standards, protocols (HTTP, WebSockets and more), and GraphQL.
- Understanding differences between multiple delivery platforms (such as mobile vs, desktop), and optimizing outputs.
- You possess strong computer science fundamentals: data structures, algorithms, distributed systems, and information retrieval.
- You’re comfortable picking up new stacks and choosing the right tool to get the job done.
- You are open to learning new stuff and avoiding internal politics. (super important).
- You are humble, kind, and open to feedback. (super duper important).
❕Bonus:
- Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
- Passionate about leveraging technology for supporting product delivery in the Hospitality space.
- The operating style is suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
- Excellent leadership skills, including the ability to manage multiple assignments at a time.
🤙 What's the interview process like?
Yes, we do have a process, and it’s simple.
- Step 1: You apply for the job.
- Step 2: Quick intro call with the founders.
- Step 3: Solve an assignment.
- Step 4: A round where we evaluate your assignment along with you.
- Step 5: One round of interviews to gauge if you are a good culture fit.
- Step 6: Job Offer (contingent on the above steps).
- Step 7: Welcome to the Quoality! 🙂
So, think we’re a good fit? Then let’s roll.🤘
The ideal candidate will be responsible for developing and creating Deluge code, Functions, Workflows, etc. Mainly you'll be working on creating custom applications on Zoho Creator along with external tools integrations (within and outside Zoho Ecosystem).
Responsibility
- Implementation and customization of business applications on Zoho One including Creator, Forms, CRM, desk, BOOKS, Analytics, and others as needed.
- Deployment of new functionalities such as custom layouts, fields, calculated fields, and related fields.
- Design and build customer-facing CRM portals with reports and dashboards as needed.
- Data migration to and from different systems into Zoho Creator or other platforms.
- Creation of custom tools and scripts to automate various business processes.
- Create a roadmap for development and prepare iterations for approval and tracking.
- Own the entire development life cycle from concept to production as well as support
- Maintain proper code documentation and use best practices.
- Create faqs and How-to-videos before project handover.
Skills & Experience
- Basic understanding of programming. It means if you are given a code snippet you should know what will be the output. Basic understanding of PHP, Deluge, and Javascript.
- Great manipulating skill for strings, and arrays as most of the programs will be a string and array manipulation.
- Hands-on programming skills.
- Problem-solving skills as you are required to solve a real-world problem.
- Strong logical reasoning and Business understanding.
- Must have 3+ years of hands-on experience in web development using core PHP,Wordpress, CodeIgniter etc
- Must have hands-on experience in front-end using JavaScript (ES6+), HTML, CSS etc.
- Must have experience with design patters such as RESTful, AJAX, and jQuery
- Experience in building responsive web pages
- Proficient understanding of code versioning tools, such as Git
- Should have working knowledge of MySQL database system
- Should have basic programming skills using object-oriented programming (OOP) languages with in-depth knowledge of common APIs and data structures
Roles & Responsibilities
- Write well designed, testable, efficient quality code.
- Ensure designs are in compliance with specifications.
- Developing and implementing strong algorithms/techniques for solving problems in a
- Frameworks are good, but you should be able to function without them.
- Test and deploy applications and systems.
- Revise, update, refactor, debug code and improve existing software.
• Backend (Java, Spring, Rest) • Resource with UI (React JS/ Angular JS/Vue JS/ Backbone JS /Similar) like Material UI or Ant Design. • Experience with code deployment technologies. |
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Taking ownership of the current web based reporting backends of our current solutions/ apps and developing/ stabilizing/ scaling them further as per product plans
- Ensuring development and ongoing growth of a web based content management engine as the central node of our apps and tablet based learning products.
- Licensing, Encryption, Reporting & Analytics for all our products have to be integrated into a single user and licensing management backend.
What you need to have:
- Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/ Heroku, SQL/ NoSQL Databases with Server side integration.
- 2-5 years of deep hands-on experience with web based solutions, backend development and web development in the above mentioned tech.
- Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users.
- Developed, managed and scaled usage/ analytics and reporting of end user based solutions.
- Should have developed and managed APIs.
- Should have practical experience of integrating and managing online payment systems.
- Built and managed online learning platforms with login, video security, online payment and reports.
Skillset
Angular2+
Node.js
RESTfull API integration
Experience working with Docker and containerized applications
Experience working with Kubernetes or other container orchestration tools
Knowledge and understanding of working in AWS environments
Experience in full-stack development (with a passion)
RDBMS and Document Database
Experience with Agile/Scrum Development Methodology
Exposure to Continues Integration (CI/ CD)
Version control systems like Git/ TFS
( For SSE level this is mandatory)
- Developer testing
- Code review
- Requirement handling
● Developing new user-facing features using Angular Js
● Building reusable components and front-end libraries for future use
● Identify user and system requirements for new websites and applications
● Run functionality testing’s and debug code
● Collaborate with mobile developers to build mobile-responsive websites
● Translating designs and wireframes into high-quality code
● Optimizing components for maximum performance across a vast array of web-capable
devices and browsers
Technical Requirements:
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model
● Solid knowledge of HTML5, CSS, JavaScript and AngularJS 1.5 above and it’s core
principles.
● Experience with RESTful APIs
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Extension understanding and experience as a Web Developer or Front-end Developer
● Have prior experience working on at-least 3+ real time projects
● Expertise in programming language JavaScript.
● Experience with mock-ups and UI prototyping tools
● Experience with Firebase
● Understanding and working knowledge of security practices
● Candidate with interest to work in a product based environment, fast thinking, zeal to
explore new technologies is mandatory.
● Have worked with product based companies will be added advantage