Manager / Sr. Manager - Media Planning

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the middle east time zones & you're required to work on Middle timezone from 11.30am to 8.30pm IST from (Sunday to Thursday).

You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during middle-east business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.
• Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
• Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within middle-east time zones. Ensure that you have a stable internet connection and work station. 

Nice to Have:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Take-home Assignment
• Round 3 - Panel Discussion
• Round 4- Stakeholder Discussion
• Round 5 - HR Round

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Rite KnowledgeLabs is looking for a Content Writer with 0-2 years of experience.

Experience: 0-2 years

Location: Chandivali, Mumbai

Mode: 5 Days WFO

Job Description

Roles & Responsibilities

As a Content Writer – Social Media & Digital, you will:

• Craft compelling content – Write crisp, engaging, and professional business content for LinkedIn, blogs, and marketing materials.
• Bring fresh ideas to the table – We love creative minds! Share new content concepts to captivate audiences.
• Learn & grow – Track social media metrics, analyse performance, and improve your content game.
• Team up with designers – Work closely with the creative team to ensure your words are visually stunning.
• Stay on top of trends – Keep up with what’s buzzing in the B2B world to make content that stands out.

What’s in it for you?

A creative, non-political, friendly yet fast-paced environment where your words shape corporate stories. Plus, a solid career growth path and exposure to top MNC & local clients. And yes, a 5-day work week! If you’re ready to write your way into the business world, apply now!

Qualification:

• Graduates or Post-graduates in English, Business Journalism, Business Communication, Marketing Communications, Economics, or related fields.
• Freshers with good writing skills and a portfolio of digital and social media content are welcome to apply.

∙Need 8+ years of experience in Devops CICD 

∙Managing large-scale AWS deployments using Infrastructure as Code (IaC) and k8s developer tools 

∙Managing build/test/deployment of very large-scale systems, bridging between developers and live stacks 

∙Actively troubleshoot issues that arise during development and production 

∙Owning, learning, and deploying SW in support of customer-facing applications 

∙Help establish DevOps best practices 

∙Actively work to reduce system costs 

∙Work with open-source technologies, helping to ensure robustness and secureness of said technologies 

∙Actively work with CI/CD, GIT and other component parts of the build and deployment system 

∙Leading skills with AWS cloud stack 

∙Proven implementation experience with Infrastructure as Code (Terraform, Terragrunt, Flux, Helm charts) 

at scale 

∙Proven experience with Kubernetes at scale 

∙Proven experience with cloud management tools beyond AWS console (k9s, lens) 

∙Strong communicator who people want to work with – must be thought of as the ultimate collaborator 

∙Solid team player 

∙Strong experience with Linux-based infrastructures and AWS 

∙Strong experience with databases such as MySQL, Redshift, Elasticsearch, Mongo, and others 

∙Strong knowledge of JavaScript, GIT 

∙Agile practitioner 

Job Description
We are looking for a skilled macOS Engineer to join our MAC Desktop team. If you want to contribute your expertise to the development of a global product with an impressive client base, do reach out!

Egnyte is a product-focused company, not a software outsourcing business. We build and maintain our flagship software: a secure content platform called Egnyte, used by companies like Red Bull and Yamaha. By joining our team you will cooperate directly with SW developers, QA engineers, Product Owner as well as UI/UX designers.  We work according to the agile methodology, and we consider reliability and performance as the main focus areas to deliver business value to our customers around the globe.

Your job will be to make meaningful contributions to Egnyte. On one hand, you’ll work on a global product used by 16k+ companies and over 200k active users, on the other hand, you’ll join a close-knit team where everyone is eager to help you out and share their expertise. 

Your day-to-day at Egnyte:

• Designing and developing new features for our macOS Desktop App
• Owning, improving and enhancing code of a Desktop client application with a native look and feel for MAC, one of the primary access points for users to Egnyte’s cloud-based solution
• Collaborating with other developers, product owners and QA in bringing releases in a SaaS delivery model
• Validating and deploying code changes in production
• Developing system components throughout all phases of the product life cycle

About you:

• Experience in software development for macOS platform 
• Solid grasp of Swift programming language
• Experience with unit testing
• Familiar with Object Oriented Programming concepts
• Openness to new ideas connected with software development
• Good understanding of macOS development environment and SDKs  (Xcode, etc.) 
• Experience in using git
• Good English skills

Nice to Have:

• Experience in desktop application development (Windows, Linux)
• Understanding of CI/CD process
• Experience in developing multithreaded applications, application profiling for performance, and debugging
• Knowledge of client-server architecture

Are you an experienced, ambitious Software Developer looking for a challenging role where you can learn and grow a lot more?

We are looking for motivated technical leads with skills in PHP-based frameworks to come to join our fast-paced, fun, and rewarding agile team of professionals.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

Responsibilities: 

• Technical Leads to provide solutions to technical issues, and are responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements 
• Determining project requirements and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals. 
• Liaising with team members, management, and clients to ensure projects are completed to standard.. 
• Analyzing existing operations and scheduling training sessions and meetings to discuss improvements. 
• Keeping up-to-date with industry trends and developments. 
• Updating work schedules and performing troubleshooting as required.
•  Writing progress reports and delivering presentations to the relevant stakeholders.
• Framework Conduct peer-reviews and lead reviews and provide feedback.
• Develop, maintain, troubleshoot, enhance and document
  
  

Requirements: 

• 6+ Years of IT industry experience 
• Sound knowledge of PHP Based frameworks (Word press, Laravel, Drupal, Codeigniter JavaScript, HTML, CSS 
• Ability to manage multiple projects and juggle priorities 
• Hands-on experience with SQL/MySQL schema design, SOLID principles, REST API design 
• Sound knowledge of estimation technique & design patterns 
• Excellent technical, diagnostic, and troubleshooting skills 
• Excellent communication, motivational, and interpersonal skills
  
  Perks & Benefits:
  
  
• Work from home/hybrid
• 5 days working 
• Leave compensations 
• Flexible working hours 
• Exposure to the international market
• Medical Insurance

Company description:

We are a startup company based out of Mohali developing mobile and web applications that changes the way people use technology. We invite you to join us in helping people.

Top Reasons to Work with Us:

• We're a small, fast-paced growing team tackling huge new challenges every day.
• Learning new concepts while working with intellectual and exceptionally talented team
• Friendly and high growth work environment
• Competitive compensation

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Requirements

• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills
• BSc in Design, Computer Science or relevant field

• Job description*

Roles and Responsibilities:

• Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
• Building lasting relationships with clients and other call center team members based on trust and reliability
• Utilizing software, databases, scripts, and tools appropriately
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs
• Taking part in training and other learning opportunities to expand knowledge of company and position
• Adhering to all company policies and procedures

Desired Candidate Profile:

• Excellent Communication skills with strong command on English Language.
• Ability to multitask, manage time and prioritize
• Good data entry and typing skills
• Good computer skills
• Ability to ask prying questions and diffuse tense situations
• Strong time management and decision making skills
• Comfortable working for Night Shift

Location: Mumbai- We-Work Chromium, Powai

Requirements: Immediate joining required

Field: Education Technology. Product is a blockbuster and has shown tremendous conversion potential (20%+) allowing significant upside for a passionate, high-energy growth hacker.

Global Operations: The position is for global operations for extremely high growth opportunity. The global operations would happen in night shifts from 1am to 10am

Profile Roles and Responsibilities include but not limited to:  

1. Initiating phone conversations with parents who complete the demo classes for their kids
2. Intensely following up with the prospects and closing the sales within the sales cycle
3. Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
4. Achieving the weekly targets in a high pressure performance driven competitive environment
5. Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc

 Skills/Abilities

1. Exceptional communicator and influencer who can deliver sales pitch like a charm
2. Result driven with experience of extremely target centric job
3. Confident and persevering risk-taker who thrives in a high-performance high-growth environment
4. Self-learners with high grasping ability so that you can learn about the product within 2 days