Manager / Sr. Manager - Media Planning

• Strong Fullstack Engineering Profile with SaaS Product Experience
• Mandatory (Experience 1) – Must have 4+ years of experience in building production-grade SaaS applications.
• Mandatory (Experience 2) – Must have 3+ years of hands-on backend development using Python (FastAPI/Django/Flask).
• Mandatory (Experience 3) – Must have 1+ years of frontend experience using React (with Hooks and TypeScript).
• Mandatory (Experience 4) - Must have experience with Relational Databases (like MySQL, PostgreSQL, Oracle etc)
• Mandatory (Experience 5) - Must have good experience in Micro Services or Distributed System frameworks(eg, Kafka, Google pub / Sub, AWS SNS, Azure Service Bus) or Message brokers(eg, RabbitMQ)
• Mandatory (Experience 6) – Hands-on experience with cloud services (EKS, Lambda, S3 IAM) along with Docker/Kubernetes containerization.
• Mandatory (Company) - B2B SaaS Product Companies

• Figma, Adobe XD, Illustrator, Lottie
• UI/UX Design (web + mobile)
• Wireframing, Prototyping, and Responsive Design
• Visual Design Systems (Typography, Grid, Components)
• Knowledge of Conversion Rate Optimization (CRO)
• Experience with Shopify or Webflow (preferred)
• Familiarity with GA4, Hotjar, or analytics tools
• Strong understanding of D2C/eCommerce design

📍 Location: Remote

🕒 Experience: 3+ Years

🧾 Employment Type: Full-Time

About the Role:

Are you passionate about gaming and fascinated by the Web3 revolution? Do you have a strong background in sales and an understanding of the gaming ecosystem—especially Web3 gaming? If yes, we want to talk to you.

We are seeking a Sales Executive who brings hands-on experience in gaming sales, particularly within the Web3, blockchain, or NFT-based gaming landscape. In this role, you will be responsible for developing new business opportunities, building client relationships, and driving revenue growth by connecting with gaming companies, publishers, platforms, and studios across the globe.

This is a high-impact, client-facing role that blends strategic thinking with tactical execution. You’ll be at the forefront of expanding our presence in the evolving gaming industry and work closely with internal teams to shape customized solutions that cater to clients' unique needs.

Key Responsibilities:

Lead Generation & Outreach: Identify, approach, and connect with potential clients within the gaming and Web3 space—including blockchain-based gaming projects, metaverse platforms, NFT-based games, and traditional studios venturing into Web3.

Client Relationship Management: Build and maintain long-term relationships with stakeholders, including C-level executives, product managers, and decision-makers.

Sales Strategy: Develop and execute tailored sales strategies that align with the company’s offerings, addressing industry pain points and business goals.

Consultative Selling: Understand each client's objectives and propose relevant product or service solutions that generate value and address challenges in the gaming ecosystem.

Cross-functional Collaboration: Work closely with marketing, product, and tech teams to ensure alignment and successful onboarding of clients.

Pipeline & CRM Management: Maintain accurate records of your pipeline, opportunities, and outreach activities using CRM tools.

Market Intelligence: Keep abreast of industry trends, competitor activities, new technologies, and Web3 gaming innovations to provide clients with insightful, up-to-date knowledge.

Target Achievement: Consistently meet or exceed quarterly sales targets, KPIs, and revenue goals.

Who You Are:

You have a minimum of 3 years of sales experience, with at least 1–2 years in gaming or Web3-related business development.

You’re deeply familiar with the gaming industry, especially the blockchain/NFT/Web3 space—you understand the business models, pain points, and emerging opportunities.

You’re a strong communicator and negotiator, able to translate technical ideas into compelling business pitches.

You’ve worked remotely before or are confident in thriving in a remote-first environment.

You have a proactive, entrepreneurial mindset—you don’t wait for opportunities, you create them.

You are comfortable engaging with international clients across time zones.

You’re passionate about emerging technology, gaming trends, and digital innovation.

Preferred Skills:

Knowledge of blockchain fundamentals, NFTs, metaverse, and token-based gaming economies

Existing network within the gaming/Web3 industry

Experience using sales tools like HubSpot, Zoho, Pipedrive, or Salesforce

Strong analytical skills to track ROI and optimize outreach strategy

What We Offer:

💼 Full-time remote opportunity

💰 Competitive base salary + performance-based commission

🌍 Work with innovative gaming and Web3 clients across the globe

🚀 Fast-paced startup environment with plenty of room to grow

🧠 Autonomy to experiment and lead your own initiatives

📚 Access to the latest tools and training in Web3, gaming, and sales

Lead the L2 support operations

● Conduct RCA for recurring issues and drive process improvement

● Handle major incidents and provide expert resolutions

● Mentor and review the work of junior support engineers

● Deliver weekly performance reports and insights

Department: Inside Sales – Domestic (B2C)

Employment Type: Full-Time

Qualification:

• Minimum: SSC (10th Pass) or HSC (12th Pass)

Language Requirements:

• Mandatory: English + Hindi
• Preferred: English + Hindi + Any Regional Language

Experience Required:

• Minimum 1 year of experience in:
• BPO Sales (Domestic Voice Process)
• Inside Sales / Tele-Sales
• Collections / Pre-Sales / Lead Generation
• (B2C experience preferred)

Key Skills:

• Excellent communication in English & Hindi
• Confident and persuasive approach
• Strong in up-selling and lead conversion
• Target-driven & self-motivated
• Ability to handle objections and customer queries
• Good listening and interpersonal skills

Roles & Responsibilities:

• Make outbound sales calls to domestic leads/customers
• Understand customer requirements and pitch suitable products/services
• Drive lead generation and convert leads into sales
• Maintain CRM records and update call logs
• Follow-up with prospects and handle queries effectively
• Achieve daily/weekly/monthly sales targets
• Deliver excellent customer experience through quality conversations

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct phone calls promptly and efficiently
• Manage the reception area, ensuring it is clean and organized
• Provide administrative support to various departments, including typing, filing, and scheduling meetings
• Assist with vendor management tasks, such as maintaining vendor records, processing orders, and resolving vendor inquiries
• Perform basic accounting tasks, including processing invoices, reconciling accounts, and preparing financial reports
• Assist with other ad-hoc tasks and projects as needed

Requirements:

• Diploma or equivalent or higher; additional education or certification in office administration or accounting is a plus
• Proven experience in a receptionist, administrative assistant, or similar role
• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Basic knowledge of accounting principles and practices
• Ability to multitask and prioritize tasks effectively in a fast-paced environment

Job Description

Delivery Manager -

• Manage a delivery team to ensure timely and accurate customer deliveries.

• Oversee daily activities of the delivery team and provide direction and guidance as needed.

• Perform resource allocations and workload assignments according to delivery requirements.

• Ensure that team maintains a high level of competence and operational excellence.

• Evaluate the performance of team members and determine training needs.

Roles & Responsibilities

Delivery Management and Escalations

• Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value

• Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same

• Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner

• Prepare and provide progress reports and updates

• Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures

• Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner

• Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review

People and Team Management

• Work closely with SM in removing roadblocks to their work

• Understand and solves learning, development, and training needs of Projects and team members

• Set-up goals/Roles & Responsibilities for the group/team members

• Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members

• Takes all Hiring decisions

• Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM

• Work with Agile Coach to find and execute training needs and places for improvement

• Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.

• Evaluate the engagement level of the group/team members and take respective actions

• Experimenting with innovation projects, pet projects, product ideas

• Drives cultural change working along with Agile Coach

Process

• Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.

• Improving hiring and staffing process, future planning for the group growth

• Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices

• Get Project/Delivery Audits done for Projects at regular intervals and take respective actions

360 Degree review

• Create a 360 view of project health metrics as per Srijan standards

• Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums

• Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members

Organizational contributions

• Participate and represent group in Strategy meet with required details

• Encourage team-members/group to participate in Organisation contributions/forums

• Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.

• Be an evangelist and help HR in hiring/onboarding

Required Skills/Experience

• Overall Experience of 10+ years in the Industry

• Good experience in Agile methodology

• Analytical skills

• Well-developed interpersonal skills

• Commercial awareness

• Effective Communication

• Team working skills

• Ability to motivate people

• Management and leadership skills

*Experience on Magento Enterprise & Magento 2.0, Experience in development, customization and integration on Magento 2.0, Proficient in PHP/MySQL

*Experience on Magento Enterprise, Development of new Magento plugins

*Working knowledge shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites