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IT Delivery Lead
IT Delivery Lead
SmartWinnr's logo

IT Delivery Lead

Human Resource's profile picture
Posted by Human Resource
9 - 10 yrs
Best in industry
Hyderabad
Skills
skill iconAngular (2+)
skill iconMongoDB
PowerBI

Job Summary:

We are seeking a dynamic and experienced IT Delivery Lead to join the SmartWinnr team. In this role, you will be instrumental in driving the successful deployment, integration, and adoption of our cutting-edge solutions. You will collaborate closely with clients to understand their needs, provide expert guidance, and ensure our solutions deliver maximum value.

Responsibilities include but are not limited to:

  • Conduct customer calls to gather requirements.
  • Scope finalization and secure sign-off from stakeholders.
  • Coordinate with the tech team to translate business needs and product requirements into customer solutions.
  • Create process flows to streamline implementation processes.
  • Define project timelines and ensure timely delivery.
  • Oversee change management to ensure smooth transitions and adoption of new solutions.
  • Lead the implementation of our technology solutions across client projects, ensuring seamless integration and customization based on client requirements.
  • Provide ongoing technical support to clients post-implementation, troubleshoot any issues, and ensure client satisfaction with our solutions.
  • Create and maintain detailed documentation on implementation processes, configuration details, and best practices for internal and client use.
  • Communicate frequently with the founders and other stakeholders about the status of each contract launch and implementation project.

Requirements:

  • A BE/BTech/MCA in Computer Science, IT, Electronics or related field is a must.
  • 10 years of proven experience as an implementation lead in an IT product or IT services company.
  • Strong organizational and multitasking skills.
  • Customer-oriented approach.
  • Excellent verbal and written communication abilities.
  • Hands-on experience with tools like Jira, Trello, or the latest tools is a plus.
  • Good data analysis skills and knowledge of Power BI and other data analysis tools.
  • Previous experience working on the implementation of large-scale projects.
  • Ability to manage multiple projects simultaneously.
  • Experience handling customers across the globe.
  • Should have very good project management skills.
  • Knowledge of technology like MongoDB, Angular, and OpenAI will be a highly valuable advantage.
  • Sharp business acumen.
  • Problem-solving aptitude.

What we offer:

  • Competitive compensation and benefits package.
  • Opportunity to work with a dynamic and innovative team.
  • Professional development and growth opportunities.


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Subodh Popalwar

Software Engineer, Memorres
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About SmartWinnr

Founded :
2014
Type :
Product
Size :
20-100
Stage :
Bootstrapped
About
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Company social profiles
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