Data Automation Engineer

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

Roles and Responsibilities

1. Ability to work on diverse backend stack such as Node JS, Java, Express JS
2. Ability to work on diverse frontend stack such as React JS, Angular 6/7/8/9, HTML5, CSS3
3. Ability to deliver quick POC’s using cutting edge technologies.
4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
5. Design, develop, and unit test applications in accordance with established standards
6. Developing, refining, and tuning integrations between applications. Analysing and resolving technical and application problems.
7. Ability to debug application.
8. Should have complete knowledge on developing RESTful Services.
9. Should be able to also work in agile development methodology.

Competency Requirements

1. Experience in NodeJS, Java and development using AngularJS / ReactJS
2. Experience in front end frameworks such as Angular.js, React.js, Bootstrap, Foundation etc
3. Experience in client/server application development
4. Knowledge of agile development methodologies
5. Knowledge of unit testing theory
6. Knowledge of AWS cloud
7. Experience in Java, Python and Go will be added advantage

Designation - Business Development Associate

Mode - Work from office (On-site)

Experience - 6 months to 4 years

Qualification - Graduation, any degree having an technical edtech exp of selling certification programs

CTC : Between 4 - 7.3 LPA (Including Incentives)

Joining - Immediate Joiners/15 days

Location - HSR Layout

Shift - Day Shift

Interviews will be happening in a walk mode in office premises.

Note : To know more about the interview procedure, and book an appointment, kindly call to this number: (HR - Spoorthi)

Job Description

• Conversion of leads received through various marketing channels.
• Preparing short-term and long-term sales plan towards reaching the assigned goals.
• Proactively identifying cross-selling/up-selling opportunities with the existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Customer Relationship Management.

Greeting from DevCare Solutions!!!

Kindly Check the Roles and Responsibilities of US Bench sale Recruiter :

Responsible for full cycle of Recruiting and Bench marketing activities.

Possess knowledge of sales and recruiting processes including sourcing, interviewing, reference checking, tracking, salary negotiations and closing.

Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

Effectively recruited candidates through Internet research, internal database, referrals, and other strategies.

Maintain and building the vendor contacts.

Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc leading to joining post placement.

Responsible for achieving a good conversion ratio of submittals into interview and placement.

Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

Must be having capability to work with a team or individually.

Maintain close contact with candidates/Vendors/ recruiters/offshore team.

Publish progress report to management every week.

Updated about technologies of the Client requirements and knowledge of current IT trends.

About us:

Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.

Name of the company: DevCare Solutions

Year of establishment: April 19th, 2005

Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210

Company address: 579 Executive Campus Dr, Suite 370, Westerville, OH-43082

Company Website : www.devcare..com

It's Complete US Shift (Night Shift)

Shift Timing will be 7.00pm to 4.00am IST

5 Days Working Sat & Sunday fixed Week off

Cab facilities are there for our employees

Dinner will provided in the company

We are looking for a qualified WordPress Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

• WordPress front-end development using HTML, CSS, JavaScript, jQuery to create user-friendly web pages

• Experience or in-depth knowledge about the theme customization

• Experience in implementing basic security for websites & plugin understanding

• Maintain and improve website

• Optimize applications for maximum speed

• Design mobile-based features

• Collaborate with back-end developers and web designers to improve the usability

• Get feedback from, and build solutions for, users and customers

• Write functional requirement documents and guides

• Create quality mockups and prototypes

• Help back-end developers with coding and troubleshooting

• Ensure high-quality graphic standards and brand consistency

• Stay up-to-date on emerging technologies
  
  

• Proven work experience as a Front-end developer

• Hands-on experience with markup languages

• Experience with WordPress, JavaScript, CSS, SASS, and jQuery

• Familiarity with browser testing and debugging

• Experience with responsive and adaptive design.

• In-depth understanding of the entire web development process (design, development, and deployment)

• Understanding of layout aesthetics

• Knowledge of SEO principles would be the cherry on the cake!

Total Exp: 4-8 years

Minimum 1+ year experience in .Net Core is a must

Mandatory skills:.net Core, Web API, Entity Framework & Database(SQL server)

• Utilize established development tools, guidelines and conventions for above skill set.
• Design, code and test new Web Software applications.
• Maintain existing software systems by identifying and correcting software defects and enhance functionalities.
• Enhance existing systems by analysing business objectives.
• Create technical specifications and test plans.
• Prepare action plans and identify areas for modification and improvement.
• Develop skills in new technologies.