About the Role
We are seeking a highly organized and detail-oriented HR Operations Specialist to join our team. The
ideal candidate will possess a strong understanding of HR processes and regulations, with proficiency
in various HR tasks including offer letter generation, promotion management, appraisal processing,
and department change documentation. Additionally, the candidate should demonstrate expertise in
Excel, file maintenance, and knowledge of Provident Fund (PF) and Employee State Insurance
Corporation (ESIC) workings.
Responsibilities:
Generate offer letters, letters of agreement (LOA), promotion letters, appraisal documents,
department change letters, and other HR-related correspondences.
Proficiently utilize Excel for data analysis and reporting purposes.
Maintain both digital and hard copy files ensuring accuracy, confidentiality, and compliance
with company policies and legal regulations.
Utilize HRMS software for various HR operations including employee data management,
leave management, and payroll processing.
Handle the breakdown of Cost to Company (CTC) and upload CTC breakup accurately.
Serve as an onboarding expert, ensuring seamless integration of new hires into the
organization.
Manage vendor relationships for HR-related services, ensuring timely delivery and adherence
to service level agreements.
Oversee attendance management processes, including monitoring and reporting on
attendance records, leave balances, and attendance policy compliance.
Maintain knowledge of PF and ESIC workings, ensuring compliance with regulations and
timely submission of required documentation.
Qualifications:
Bachelor's degree in Human Resources, Business Administration, or related field.
Proven experience in HR operations, preferably in a fast-paced environment.
Strong proficiency in Microsoft Excel and other MS Office applications.
Familiarity with HRMS software and its functionalities.
Excellent organizational and time management skills.
Ability to handle sensitive information with confidentiality and discretion.
Strong communication and interpersonal skills.
Detail-oriented with a commitment to accuracy.
Knowledge of labor laws and regulations pertaining to PF, ESIC, and other HR-related matters
is preferred.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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Total Experience: Minimum 7 years, with recent experience in SaaS sales, with a track record of exceeding quotas.
SaaS Technology Sales Experience: At least 3 years of experience (recent) in a tech-driven B2B SaaS sales role.
Candidate should have Proven expertise in selling tech tools, integrations, and workflow automation solutions to enterprise customers.
Educational Qualification: B.Tech (CS/IT) preferred, or B.Tech (any stream) + MBA.
Startup Experience: Preferred but not mandatory.
Salary Hike Expectation: Maximum 20-30%.
Employment Gap: Candidates unemployed for more than 30 days will not be considered.
Job Stability: No more than two job changes in the last three years.
Notice Period: Should not exceed 30 days.
Qualifications
- Inside Sales and Lead Generation skills
- Effective Communication and Customer Service abilities
- Sales experience
- Ability to work on-site in Noida, India
- Strong negotiation and persuasion skills
- Strong sales and negotiation skills
- Experience in international sales and logistics
- Excellent communication and interpersonal abilities
- Experience in the transportation or logistics industry is a plus
- Bachelor's degree in Business Administration or related field
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.
URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about
Product: CallHippo.
URL: https://callhippo.com/" target="_blank">https://callhippo.com/
CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience- 0.6-3 years
The Job Description for Customer Support Executive:-
1)Work on chats and Tickets
2)Maintain a mean response time of less than 1 minute since it is live chat support
3)Chat Quality score should not be less than 4/5
4)Close maximum support tickets in a month
5)Resolve queries with utmost efficiency to facilitate customer retention.
Requirements
1)Experience in Tech Support
2)Experience with troubleshooting
3)Hands-on knowledge in providing support for any kind of application software
We are looking for a solution architect who can build exceptional solutions in and around Hyper-Converged Infrastructure. His/her role primarily includes ©designing the solutions around the HCI Platform used by the company to build solutions also should include the different flavors of technologies to build solutions as per the requirement of the customer.
A successful solution architect should be ahead in tech innovation taking place in the HCI field. Should be creative in identifying new software, hardware and/or platforms that can be added advantage to the solution offerings and deliver an excellent solution to the customer.
Responsibilities:
- Conduct an architectural system evaluation.
- Analyze the technology environment.
- Define a collaboration framework.
- Analyze technical and business requirements.
- Define a procedure and process to ensure solution delivery.
- Create a solution prototype.
- Take part in the technology selection.
- Comply with strategic guidelines and architecture.
- Control the solution development.
- Collaborate with project management and IT development teams.
- Deep knowledge of IT Infrastructure, HCI, HCP, SND, and Virtualization (Compute, Network and Storage).
- Strong knowledge of VDI solutions and Edge Computing.
- Excellent understanding of VMWare VX-Rail, V-San, Nutanix, HP SimpliVity (Any one technology deep knowledge is expected)
- Excellent knowledge of solution designing and documenting solutions.
- Building solutions and technical documents which are relevant for the successful execution of projects.
- Monitoring the solution implementation at a technical level to make sure that the solution is error-free, and the team is taking lesser time to deliver it.
- Good technical writing skills.
- Good communication and interpersonal skills with team and subordinates. Should be a team player and coordinate work with all the stakeholders in the project.
- Solution compliance with various laws should be known.
- Good communication skills both – written and spoken.
Requirements and Qualifications
- Bachelor’s degree in computer science, information technology, or related field
- Minimum of 3+ years experience in the Information Technology field
- Minimum of 2+ years experience in solution building
- Ability to work in a high-pressure, deadline-driven environment
- Exceptional communication and reporting skills
- Solid working knowledge in all required computer infrastructure and data center environments.
- Outstanding team-player skills and ability to delegate responsibilities effectively
Added Advantage
- Any HCI Related certificate to prove the credibility.
Age Limit : below 45 years
As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
We are looking for talented and self-motivated engineers to come join us on our mission.
We have a team culture that encourages collaboration and innovation at all levels and we expect developers to take a high level of ownership for the execution of tasks assigned to them.
Roles and responsibilities:
● Understand and derive requirements from product managers and customers
● Able to design APIs and modules for scale.
● Participate in design reviews and look at opportunities to continuously improve on practices
and quality.
● Own end-to-end implementation of modules and drive the project
● Debug prod issues and solve them efficiently and quickly. Customer obsession is key
● Automate recurring day-to-day tasks.
● Show initiative to drive topics to resolution and able to collaborate with multiple teams in
delivering the project
● Mentor junior team members
● Own project deadlines and seeing through project go-live.
Job Requirements Skills
● Good problem-solving skills and ability to understand and use the right data structures and algorithms
● Use design patterns and best engineering practices to design scalable and extensible
solutions. Working knowledge of microservices and/or event-driven architecture is plus
● Working knowledge of relational databases esp PostgreSQL.
● Advanced expertise in Java/server-side technologies. Working knowledge of Spring Boot is desirable
● Should have designed and implemented REST APIs. Good working knowledge of HTTP(S),Web servers desired
● Should have worked in Linux environments and understanding of GIT or any other source code versioning is a must
● Understanding of ORMs, Caching, Object storage, Queues is a must. Exposure to AWS S3, SQS components, Redis is a plus
● Own and write tests using Unit and integration testing frameworks
● Ability to work independently and/or with a team in a fast-paced, rapidly changing
environment
● Should do code reviews.
● Server-side application deployment experience is a plus.
Qualifications
● Experience - A minimum 6+ yrs of relevant experience.
Your day-to-day tasks will be
• Helping our product squads to bring the best testing practices into their workflow
• Understanding the flow of code and how it interacts with different components
• Understanding the product functionality and product objectives to implement
• Code contributions in the backend, and/or frontend with extensive unit tests
• Working with deployments teams and offering inputs on the testability of functional elements and designs
• Researching tools, methodologies, and trends and upgrading existing practices and processes
• Mentor junior engineers, do code reviews and help improve/maintain code quality
This might be for you if…
You have a passion for designing, development, and testing and you should enjoy upgrading your tech skills as tools and technologies evolve quickly.
• A Bachelor's degree in Computer Science, Computer Engineering, or a related field.
• 4+ years of overall professional web development experience including coding, scalability of codes and development, testing and
deployment best practices
• Firefighter – You love taking up fire calls on production or other critical systems
• Communicate effectively in fluent English
• Exposure to modern development environment including Node, Java, JavaScript, Typescript, Version Control, GIT, AWS, NoSQL
(MongoDB, DynamoDB), ReactJS
• Understands the value and impact of our product for prospective customers and is driven to make it a success
• Self-motivated, hard-working, coachable, and driven with a strong entrepreneurial spirit
• Enjoys working in a collaborative atmosphere where ideas are valued on merit
Company Overview
Vamstar is a data science powered global B2B healthcare marketplace platform. We Aggregate $2 trillion of demand for healthcare products
and services using machine learning and providing real-time insights to buyers and suppliers to accelerate transactions. Our enriched data on
buyers, outcomes, and contracts (including tenders) reveal interdependencies across complex contracting markets. By seeing the big picture
and all the connections, Vamstar provides healthcare stakeholders with valuable market insights and perspectives. Vamstar partners with
leaders in the industry, academia, and government in 70 countries to apply higher-level thinking to daily tasks and strategic issues
Responsibilities:
- Develop REST/JSON API’s Design code for high scale/availability/resiliency.
- Develop responsive web apps and integrate APIs using NodeJS.
- Presenting Chat efficiency reports to higher Management
- Develop system flow diagrams to automate a business function and identify impacted systems; metrics to depict the cost benefit analysis of the solutions developed.
- Work closely with business operations to convert requirements into system solutions and collaborate with development teams to ensure delivery of highly scalable and available systems.
- Using tools to classify/categorize the chat based on intents and coming up with F1 score for Chat Analysis
- Experience in analyzing real agents Chat conversation with agent to train the Chatbot.
- Developing Conversational Flows in the chatbot
- Calculating Chat efficiency reports.
Good to Have:
- Monitors performance and quality control plans to identify performance.
- Works on problems of moderate and varied complexity where analysis of data may require adaptation of standardized practices.
- Works with management to prioritize business and information needs.
- Experience in analyzing real agents Chat conversation with agent to train the Chatbot.
- Identifies, analyzes, and interprets trends or patterns in complex data sets.
- Ability to manage multiple assignments.
- Understanding of ChatBot Architecture.
- Experience of Chatbot training
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon