Human Capital Associate - Payroll & Administration

Responsibilities

• Lead and manage a talented Engineering Team of 8+ members.
• Provide technical guidance and mentorship to team members and assist them in their career progression. Set OKRs, progress checks and do performance evaluations.
• Manage the development pipeline to deliver features on schedule while maintaining high bar for quality.
• Closely Interact with other functions such as PM, Design, UI/UX, Art, QA, and deliver planned features.
• Perform Design reviews, Code reviews
• Create a solid Tech backlog that involves modernizing tech stack, set goals for performance improvements.

Requirements

• Masters or Bachelor's Degree in Computer Science, Engineering or equivalent.
• Should have 8+ years of professional experience in mobile, development using C++, C#, PYTHON, GO Lang, Javascript.
• Should have 2+ years of experience in managing teams, including hiring, mentoring and building strong teams.
• Shown ability to motivate teams and operate effectively in a fast-paced, high-energy environment.

Desired Skills and Experience NET, C++, Golang, Java, JavaScript, Python, Quality Assurance, C#

About the Role:

We are seeking a talented and passionate DevOps Engineer to join our dynamic team. You will be responsible for designing, implementing, and managing scalable and secure infrastructure across multiple cloud platforms. The ideal candidate will have a deep understanding of DevOps best practices and a proven track record in automating and optimizing complex workflows.

Key Responsibilities:

Cloud Management:

• Design, implement, and manage cloud infrastructure on AWS, Azure, and GCP.
• Ensure high availability, scalability, and security of cloud resources.

Containerization & Orchestration:

• Develop and manage containerized applications using Docker.
• Deploy, scale, and manage Kubernetes clusters.

CI/CD Pipelines:

• Build and maintain robust CI/CD pipelines to automate the software delivery process.
• Implement monitoring and alerting to ensure pipeline efficiency.

Version Control & Collaboration:

• Manage code repositories and workflows using Git.
• Collaborate with development teams to optimize branching strategies and code reviews.

Automation & Scripting:

• Automate infrastructure provisioning and configuration using tools like Terraform, Ansible, or similar.
• Write scripts to optimize and maintain workflows.

Monitoring & Logging:

• Implement and maintain monitoring solutions to ensure system health and performance.
• Analyze logs and metrics to troubleshoot and resolve issues.

Required Skills & Qualifications:

• 3-5 years of experience with AWS, Azure, and Google Cloud Platform (GCP).
• Proficiency in containerization tools like Docker and orchestration tools like Kubernetes.
• Hands-on experience building and managing CI/CD pipelines.
• Proficient in using Git for version control.
• Experience with scripting languages such as Bash, Python, or PowerShell.
• Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
• Solid understanding of networking, security, and system administration.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.

Preferred Qualifications:

• Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, or Google Professional DevOps Engineer.
• Experience with monitoring tools like Prometheus, Grafana, or ELK Stack.
• Familiarity with serverless architectures and microservices.

Looking for Front End - React JS, Back End – Node JS.

Build, maintain, and optimize backend services, APIs, and applications using Java frameworks such as Spring, Spring Boot, or Hibernate.

As a QA Engineer, you will be responsible for further speed-up delivery while maintaining the highest quality standards of our software at the same time. You will work closely with the engineering team and product management team to ensure smooth release of the software.

Specific responsibilities

• Develop, maintain and execute a systematic set of test cases
• Analyze test results and report findings in a structured manner
• Work closely with the development team and product management
• Automate common tasks, and support continuous integration/delivery
• Proficiency in writing clean, modular, reusable automation code using Selenium Webdriver
• Support, maintain, and enhance all test case automation related activities during iterative development, system testing, and regression testing
• Design performance/load test scripts based on requirements

Requirements, experience and skills

• BA/BSc in Computer Science, Engineering or related technical field is a big plus
• At least 4 yrs of testing experience including hands on experience in automation testing and load testing
• Experience with JavaScript and Selenium
• Proficiency in Selenium Webdriver automation with Java or other object-oriented languages
• Expertise in Performance Testing tools like Jmeter
• Experience in analyzing performance reports and document the observations to identify the bottlenecks
• Experience with GIT, Continuous Integration systems & Jira
• Experience with agile methodologies for software development
• SaaS-based web product experience is an advantage

Personal competencies

• Someone who’s passionate about their work and fun to work with
• Attention to details and Get Things Done!
• Ability to thrive in a fast-paced, global start-up environment
• Results oriented, highly self-motivated, and quick-to-learn personality

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

• Apply fundamental software engineering design principles and write effective, scalable code.
• Develop back-end components to improve responsiveness and overall performance
• Strong understanding of multi-threading, synchronization & performance analysis of web applications
• Highly experienced with developing RESTful API’s
• Integrate user-facing elements into applications
• Develop unit tests, automation and debug code
• Improve & maintain the functionality of existing systems
• Implement security and data protection solutions
• Understand the big picture, coordinate with internal teams to understand user requirements and provide technical solutions

• Bachelor’s degree in Computer Science, Information Technology or relevant field.
• 5+ work experience as a Python Developer
• Expertise in Django or at least one other popular Python web framework
• (like Flask or Pyramid)
• Excellent Python 3 development & debugging skills
• Knowledge of object oriented analysis & design as well as object-relational mapping (ORM) techniques
• Strong understanding microservices architecture & design patterns
• Strong understanding of RESTful API design principles, including good
• documentation of API using Swagger/OpenAPI specifications
• Familiarity with GIT
• Familiarity with microservices development & deployment, including CI/CD pipelines
• (e.g. Jenkins) and containerization platforms (e.g, Docker)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Excellent team spirit & exceptional problem-solving skills

• 3-5 years of HR/IT Recruiter experience with excellent communication.
• Excellent computer skills: Microsoft Office, Outlook and Internet.
• Preferred both male and female candidates.

Job Description 

Business to Business (B2B) outbound telephone sales and email marketing  

**IMMEDIATE HIRING*** 

***Only apply if your English speaking skills are exceptional*** 

Primarily responsibility is to create awareness and interest in IT solutions among decision-makers in medium to large-sized companies located in Europe. Agents will also plan and arrange web conferences and on-site appointments for third-party sales staff. 

Job location: Remote / Work from home 

Benefits 

• Work from your own home office, regardless of location 

• Start immediately 
• Work as a freelancer 
• Attractive payment - fixed salary + bonus  
• Training: We recognize, encourage and support you in all areas of work! 
• You will learn from us what we define as the most important processes, findings and skills in connection with customer acquisition, sales and marketing! 

• Exciting tasks: Implementation of innovative strategies in telephone & e-mail communication 

Requirements, skills and prerequisites 

• Exceptional language skills - spoken and written English (mandatory) 

• Neutral English Accent without any mother tongue influence 
• Excellent communication skills 
• Ability to learn & willingness to learn (mandatory) 
• Autonomy 
• Motivation 

• Assertiveness 
• Reliability 
• Willing to work in European time zones - GMT + 1  
• Enjoying phone calls and computer work 
• IT affinity required, knowledge of business IT desirable 

• Willingness, desire and ability to work 100% from your own home office 
• Own a home-office setup: your own VOIP-capable laptop or PC, high-performance, stable Internet connection 
• Interest in long-term employment 

Please note: This is a full-time position and the candidate is expected to be available for work on all working days with the exception of leaves and holidays.  

About Arcworth Strategy LLP (https://www.arcworth.com): 

Arcworth Strategy offers a range of business services to fit a broad category of businesses based in India and abroad. From small and medium businesses to multinational companies, we help our clients grow while increasing competitiveness and reducing costs. We are based in Bengaluru and our main areas of operation are strategy, business consulting and market research.  

Start your application process here - https://www.arcworth.com/telesales">https://www.arcworth.com/telesales   

• Very good knowledge of material design components
• Angular CLI and CDK.
• Creating new Components
• String Interpolation and property binding.
• In depth knowledge on angular Core package
• Two way binding concept
• Use cases on Angular Life cycle methods
• Inbuilt directives and custom directive
• Creation of Custom events and Event binding between components.
• Communication between two custom components
• Local references and View child and Content Child options
• Services and Dependency Injection and its implementation in various use cases
• Angular Routers and routing
• Observables and their use and implementation
• Pipes to transform output Creating Http request ( API handling)Dynamic Components
• Good Knowledge of HTML5, CSS3, JQuery, Typescript
• Proficient understanding of code versioning tools, such as Git, SVN
• Adhering to best design practice
• Good Written and Verbal communications.