Hiring: Work-from-Home Telecaller (0-2 Years Experience) - SkillDeck

 JOB DETAILS:

* Job Title: Head of Engineering/Senior Product Manager

* Industry: Digital transformation excellence provider

* Salary: Best in Industry

* Experience: 12-20 years

* Location: Mumbai

Job Description

Role Overview

The VP / Head of Technology will lead company’s technology function across engineering, product development, cloud infrastructure, security, and AI-led initiatives. This role focuses on delivering scalable, high-quality technology solutions across company’s core verticals including eCommerce, Procurement & e-Sourcing, ERP integrations, Sustainability/ESG, and Business Services.

This leader will drive execution, ensure technical excellence, modernize platforms, and collaborate closely with business and delivery teams.

Roles and Responsibilities:

Technology Execution & Architecture Leadership

·        Own and execute the technology roadmap aligned with business goals.

·        Build and maintain scalable architecture supporting multiple verticals.

·        Enforce engineering best practices, code quality, performance, and security.

·        Lead platform modernization including microservices, cloud-native architecture, API-first systems, and integration frameworks.

Product & Engineering Delivery

·        Manage multi-product engineering teams across eCommerce platforms, procurement systems, ERP integrations, analytics, and ESG solutions.

·        Own the full SDLC — requirements, design, development, testing, deployment, support.

·        Implement Agile, DevOps, CI/CD for faster releases and improved reliability.

·        Oversee product/platform interoperability across all company systems.

Vertical-Specific Technology Leadership

Procurement Tech:

·        Lead architecture and enhancements of procurement and indirect spend platforms.

·        Ensure interoperability with SAP Ariba, Coupa, Oracle, MS Dynamics, etc.

eCommerce:

·        Drive development of scalable B2B/B2C commerce platforms, headless commerce, marketplace integrations, and personalization capabilities.

Sustainability/ESG:

·        Support development of GHG tracking, reporting systems, and sustainability analytics platforms.

Business Services:

·        Enhance operational platforms with automation, workflow management, dashboards, and AI-driven efficiency tools.

Data, Cloud, Security & Infrastructure

·        Own cloud infrastructure strategy (Azure/AWS/GCP).

·        Ensure adherence to compliance standards (SOC2, ISO 27001, GDPR).

·        Lead cybersecurity policies, monitoring, threat detection, and recovery planning.

·        Drive observability, cost optimization, and system scalability.

AI, Automation & Innovation

·        Integrate AI/ML, analytics, and automation into product platforms and service delivery.

·        Build frameworks for workflow automation, supplier analytics, personalization, and operational efficiency.

·        Lead R&D for emerging tech aligned to business needs.

Leadership & Team Management

·        Lead and mentor engineering managers, architects, developers, QA, and DevOps.

·        Drive a culture of ownership, innovation, continuous learning, and performance accountability.

·        Build capability development frameworks and internal talent pipelines.

Stakeholder Collaboration

·        Partner with Sales, Delivery, Product, and Business Teams to align technology outcomes with customer needs.

·        Ensure transparent reporting on project status, risks, and technology KPIs.

·        Manage vendor relationships, technology partnerships, and external consultants.

Education, Training, Skills, and Experience Requirements:

Experience & Background

·        16+ years in technology execution roles, including 5–7 years in senior leadership.

·        Strong background in multi-product engineering for B2B platforms or enterprise systems.

·        Proven delivery experience across: eCommerce, ERP integrations, procurement platforms, ESG solutions, and automation.

Technical Skills

·        Expertise in cloud platforms (Azure/AWS/GCP), microservices architecture, API frameworks.

·        Strong grasp of procurement tech, ERP integrations, eCommerce platforms, and enterprise-scale systems.

·        Hands-on exposure to AI/ML, automation tools, data engineering, and analytics stacks.

·        Strong understanding of security, compliance, scalability, performance engineering.

Leadership Competencies

·        Execution-focused technology leadership.

·        Strong communication and stakeholder management skills.

·        Ability to lead distributed teams, manage complexity, and drive measurable outcomes.

·        Innovation mindset with practical implementation capability.

Education

·        Bachelor’s or Master’s in Computer Science/Engineering or equivalent.

·        Additional leadership education (MBA or similar) is a plus, not mandatory.

Travel Requirements

·        Occasional travel for client meetings, technology reviews, or global delivery coordination.

Must-Haves

·        10+ years of technology experience, with with at least 6 years leading large (50-100+) multi product engineering teams.

·        Must have worked on B2B Platforms. Experience in Procurement Tech or Supply Chain

·        Min. 10+ Years of Expertise in Cloud-Native Architecture, Expert-level design in Azure, AWS, or GCP using Microservices, Kubernetes (K8s), and Docker.

·        Min. 8+ Years of Expertise in Modern Engineering Practices, Advanced DevOps, CI/CD pipelines, and automated testing frameworks (Selenium, Cypress, etc.).

·        Hands-on leadership experience in Security & Compliance.

·        Min. 3+ Years of Expertise in AI & Data Engineering, Practical implementation of LLMs, Predictive Analytics, or AI-driven automation

·        Strong technology execution leadership, with ownership of end-to-end technology roadmaps aligned to business outcomes.

·        Min. 6+ Years of Expertise in B2B eCommerce Logic Architecture of Headless Commerce, marketplace integrations, and complex B2B catalog management.

·        Strong product management exposure

·        Proven experience in leading end-to-end team operations

·        Relevant experience in product-driven organizations or platforms

·        Strong Subject Matter Expertise (SME)

Education: - Master degree.

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Joining time / Notice Period: Immediate - 45days.

Location: - Andheri,

5 days working (3 - 2 days’ work from office)

As a Product Growth Intern with a focus on User Engagement, you will play a crucial role in connecting with our user base to gather valuable insights. Your primary responsibility will be reaching out to users, arranging meetings, and conducting discussions to deeply understand their experiences, issues, and needs. These insights will directly contribute to our product development and growth strategies.

• Proactively reach out to users through various channels to arrange meetings or interviews.
• Conduct user interviews and meetings to gather feedback on their experiences, issues, and needs regarding our product.
• Analyze user feedback to identify common trends and areas for improvement.
• Collaborate with the product management team to translate user insights into actionable product strategies.
• Assist in developing and maintaining a user feedback loop to continually engage with our user community.
• Support the creation of user personas and journey maps to better understand and address user needs.
• Work with cross-functional teams including marketing, sales, and engineering to implement user-centered growth initiatives.
• Prepare and present reports on user feedback and insights, and their implications for product growth.

What We Offer:

• Hands-on experience in user research and direct user engagement.
• More than Industry standard Stipends
• Opportunity to contribute significantly to the product development process.
• Exposure to a dynamic and fast-paced startup environment.
• Mentorship from experienced professionals in product management and user research.
• A learning-focused environment where your insights will be valued and acted upon.

Desired Candidate Profile

• A Bachelor’s degree in Business or related field or an MBA
• A minimum of 3 years’ experience in business analysis or a related field
• Exceptional analytical and conceptual thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills
• Experience creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook
• Excellent planning, organizational and time management skills

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing site requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Should have ability to work independently and multi-task in a fast-paced environment.
• Troubleshooting site interface and debugging developed site codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting site changes and developing updates.
• Should be confident, self-motivated, who work well in team environments.
• Should meet provided deadlines.

• Strong knowledge of Liquid
• Optimize websites to ensure they render consistently in cross-browser environments, with the best SEO principles, caching mechanics, etc.
• Should work on e-commerce projects with different Shopify JS APIs (storefront, AJAX Cart, Sections, etc).
• Shopify Expert must ensure a 100% responsiveness of web design.
• Experience with web/graphic design applications such as Figma,  Adobe XD, Adobe Photoshop,  Adobe Illustrator.
• Working in e-commerce projects while coordinating with other members.
• Act as a Shopify expert, specializing in all facets of the e-commerce platform.
• For Shopify developer job knowledge of HTML5, CSS3, Javascript/Jquery is a must.
• Shopify developer should have strong knowledge on Installing & Customizing the new Shopify theme.
• Shopify developer Expert-level knowledge of Shopify Liquid templating language.
• Exposure to application development & ruby scripting.
• Shopify Plug-in optimization, and customization, Strong knowledge of OOPs.
• Developer must have proven work experience on version control and source code management like GIT, Bitbucket.

• Very strong knowledge in Embedded C including
• Data structures
• Function pointers
• Bitwise operations
• Experience with Finite State Machine (FSM) software design
• Required experience in AVR microcontrollers and projects to demonstrate it
• Familiarity with ARM 32 bit microcontrollers (Cortex M or any other)
• Required experience with common communication protocols like SPI, UART, I2C etc.
• Comfortable with reading datasheets and basic hardware schematics
• Comfortable with linux development environment including the use of GCC, gdb, makefile

Soft Skills

• Good communication skills
• Self-driven
• Passion for embedded engineering

MUST HAVE SKILLS
- CORE JAVA & SQL

Desired Skills
Designing, implementing and delivering high quality Software project in JAVA, SQL / Oracle, J2EE and other JAVA technologies.

Job Responsibilities
Participate in detailed level in design, coding, code walk through, peer code reviews and unit testing,  System Testing, UAT, Demos, POCs, installation, maintenance of Software modules. 

❑ Ensures the preparation of the following: 

▪ Software prototype 

▪ System Architecture 

▪ Software Design Document 

▪ User interfaces to be developed as per UX guidelines 

▪ Code files ensuring coding guidelines followed 

▪ Code review artefacts during peer code review 

▪ Test plan and Test Cases 

▪ Installation / Deployment document 

▪ Release Document 

▪ Technical Documentation 

❑ Documents and demonstrates solutions by developing documentations, flowcharts, layouts, diagram, charts,  code. comments and clear code; Ensuring that project task are completed in defined effort and timelines ❑ Prepares and installs solutions by determining and designing system specifications, standards & programming. 

❑ Testing: Writing of test cases, unit testing, system testing, negative testing 

❑ Trouble shooting: Log analysis and database query optimization  

❑ Improves operations by conducting system's analysis. 

❑ Updates job knowledge by studying state of the art development tools, programming techniques & computing equipment; participates in educational opportunities, reads professional publications & maintains  personal networks.  

❑ Protects operations by keeping information confidential. 

❑ Provides information by collecting, analyzing and summarizing development and service issues.  ❑ Develops software solution by studying information needs, conferring with users, studding system flow,  data usage and work processes, investigating problem areas, following delivery cycle.