Hiring: Work-from-Home Telecaller (0-2 Years Experience) - SkillDeck

Company Overview 

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: Redefining Prospecting in the Modern Sales Era

Backed by a $40 million Series A funding from leading Korean & US VCs, Redrob is building the next frontier in global outbound sales. We’re not just another database—we’re a platform designed to eliminate the chaos of traditional prospecting. In a world where sales leaders chase meetings and deals through outdated CRMs, fragmented tools, and costly lead-gen platforms, Redrob provides a unified solution that brings everything under one roof.

Inspired by the breakthroughs of Salesforce, LinkedIn, and HubSpot, we’re creating a future where anyone, not just enterprise giants, can access real-time, high-quality data on 700 M+ decision-makers, all in just a few clicks.

At Redrob, we believe the way businesses find and engage prospects is broken. Sales teams deserve better than recycled data, clunky workflows, and opaque credit-based systems. That’s why we’ve built a seamless engine for:

• Precision prospecting
• Intent-based targeting
• Data enrichment from 16+ premium sources
• AI-driven workflows to book more meetings, faster

We’re not just streamlining outbound—we’re making it smarter, scalable, and accessible. Whether you’re an ambitious startup or a scaled SaaS company, Redrob is your growth copilot for unlocking warm conversations with the right people, globally.

EXPERIENCE

Duties you'll be entrusted with:

• Develop and execute scalable APIs and applications using the Node.js or Nest.js framework
• Writing efficient, reusable, testable, and scalable code.
• Understanding, analyzing, and implementing – Business needs, feature modification requests, and conversion into software components
• Integration of user-oriented elements into different applications, data storage solutions
• Developing – Backend components to enhance performance and receptiveness, server-side logic, and platform, statistical learning models, highly responsive web applications
• Designing and implementing – High availability and low latency applications, data protection and security features
• Performance tuning and automation of applications and enhancing the functionalities of current software systems.
• Keeping abreast with the latest technology and trends.

Expectations from you:

Basic Requirements

• Minimum qualification: Bachelor’s degree or more in Computer Science, Software Engineering, Artificial Intelligence, or a related field.
• Experience with Cloud platforms (AWS, Azure, GCP).
• Strong understanding of monitoring, logging, and observability practices.
• Experience with event-driven architectures (e.g., Kafka, RabbitMQ).
• Expertise in designing, implementing, and optimizing Elasticsearch.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
• Expertise in Event driven architecture.
• Experience in Integrating Generative AI APIs.
• Working experience in high user concurrency.
• Experience in scaled databases for handling millions of records - indexing, retrieval, etc.,

Technical Skills

• Demonstrable experience in web application development with expertise in Node.js or Nest.js.
• Knowledge of database technologies and agile development methodologies.
• Experience working with databases, such as MySQL or MongoDB.
• Familiarity with web development frameworks, such as Express.js.
• Understanding of microservices architecture and DevOps principles.
• Well-versed with AWS and serverless architecture.

Soft Skills

• A quick and critical thinker with the ability to come up with a number of ideas about a topic and bring fresh and innovative ideas to the table to enhance the visual impact of our content.
• Potential to apply innovative and exciting ideas, concepts, and technologies.
• Stay up-to-date with the latest design trends, animation techniques, and software advancements.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

THRIVE

Some of the extensive benefits of being part of our team:

• We offer skill enhancement and educational reimbursement opportunities to help you further develop your expertise.
• The Member Reward Program provides an opportunity for you to earn up to INR 85,000 as an annual Performance Bonus.
• The McKinley Cares Program has a wide range of benefits:
• The wellness program covers sessions for mental wellness, and fitness and offers health insurance.
• In-house benefits have a referral bonus window and sponsored social functions.
• An Expanded Leave Basket including paid Maternity and Paternity Leaves and rejuvenation Leaves apart from the regular 20 leaves per annum. 
• Our Family Support benefits not only include maternity and paternity leaves but also extend to provide childcare benefits.
• In addition to the retention bonus, our McKinley Retention Benefits program also includes a Leave Travel Allowance program.
• We also offer an exclusive McKinley Loan Program designed to assist our employees during challenging times and alleviate financial burdens.

1 To Generate Market Qualified leads from various sources according to Business Generation Plan and revenue target

Sources: Web Browsing , Directories of association, B2B Portal etc.

2 To Entertain the leads provided by the Marketing department as per the sales manual

3 To do proper suspecting and prospecting of the client and gather basic information before entertaining or presenting any document / communication to client

4 To Identify the Gate Keeper, Key Influencer, Key Decision maker, and blocker for the key Accounts

5 To understand the client requirement and provide the required techno-commercial presentation over a call/ meeting (Persoanl / Virtual)

6 To handle the objection / attitude of the prospect

7 To practice and preach the competititve advantage / sales burger / etc. of the company to improve closing ratio

8 To show the effective negotiation skills during telephonic / Personal Meeting and close the sales as per the company’s sales policy

9 To maintain and verify all order documents like Quotation (Pro-forma) PO, SO Etc in Sequntial manner

10 To take timely (after every 3 months)follow up for new order and requirements and milk the account for up selling

11 To generate reference from existing client and collect the testimony

12 To Maintain Sales Funnel acordingl to lead and Customer Categoty

13 To prepare the MIS and submit to reporting authority time to time or during monthly review meeting

14 To share the bottlenecks faced during sales call / deal and get the appropriate and reasonable solution of it from reporting authority

15 To Quarterly plan one visit to Key accounts for up selling

16 To plan and approve the sales tour from reporting authority

17 To maintain the tour expense / data as per policy

18 To use technology and software carefully to prevent data and information

19 To provide information of new market research to reporting authority

20 To upgrade own self on functional and managerial

21 To attend shows/ exhibition on behalf of the company

Experience/skills required

Key Qualifications

• Developer Role:
• Preferably Java 
• CI/CD - DevOps (Exposure)
• Messaging Middleware (Exposure to Kafka or any other messaging middleware)
• DB: Oracle (pref) - any other Database platforms (SQL/NoSQL)
• Server Side: Java, Spring boot Microservices
• Exposure to Any Major Cloud Platform (AWS/Azure/GCP)

Qualifications and Skills

• Strong knowledge of Core PHP, Shopify, Magento.
• Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
• Hands-on experience one PHP framework
• Good analytical & communication skills.
• Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
• Should have excellent written communication skills (English)
• Must have the capacity to work independently and also as a part of a team
• Must have dedication and commitment towards work.

Responsibilities:

• Produce well-researched content for publication online and in print
• Communicate using industry best practices
• Follow an editorial calendar, collaborating with team members to ensure timely delivery of materials
• Develop content for multiple platforms, like websites, email, datasheets, case studies, videos, and blogs
• Use SEO strategies and make the content keyword optimized to maximize the online visibility of the content in search results
• Draft responses to technical proposals with inputs from technical team

Eligibility Criteria

• 2-3 years of experience in working as a Technical Writer/Content Writer
• Proven expertise of writing impeccable English
• Ability to work independently with little or no daily supervision
• Good time management skills
• Graduate or Post Graduate

Skills Required:

- Good experience with programming language Python
- Strong understanding and development experience with Golang.
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills