
Remote Opportunity
Contact Center Solution Design and Implementation
IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)
API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations
Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths
Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)
Call Flow, Agent Script, and Customer Workflow Design
SIP and Telephony Integration
Communication and Interpersonal Skills
Team Collaboration and Independent Work Abilities

About Cymetrix Software
About
Cymetrix is a global CRM and Data Analytics consulting company. It has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. It has successfully implemented CRM and related business process integrations for more than 50+ clients.
Catalyzing Tangible Growth: Our pivotal role involves facilitating and driving actual growth for clients. We're committed to becoming a catalyst for dynamic transformation within the business landscape.
Niche focus, limitless growth: Cymetrix specializes in CRM, Data, and AI-powered technologies, offering tailored solutions and profound insights. This focused approach paves the way for exponential growth opportunities for clients.
A Digital Transformation Partner: Cymetrix aims to deliver the necessary support, expertise, and solutions that drive businesses to innovate with unwavering assurance. Our commitment fosters a culture of continuous improvement and growth, ensuring your innovation journey is successful.
The Cymetrix Software team is under the leadership of agile, entrepreneurial, and veteran technology experts who are devoted to augmenting the value of the solutions they are delivering.
Our certified team of 150+ consultants excels in Salesforce products. We have experience in designing and developing products and IPs on the Salesforce platform enables us to design industry-specific, customized solutions, with intuitive user interfaces.
Candid answers by the company
Cymetrix is a global CRM and Data Analytics consulting company. It has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. It has successfully implemented CRM and related business process integrations for more than 50+ clients.
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- Impeccable English communication skills
About SocialPilot
For too long, too many SMBs and growing agencies have put up with underwhelming marketing software products that are “cheap” but painful to use, have too many frustrating features, and have severely delayed customer service and overall a very disappointing experience. And sure enough, as these agencies grow, they find themselves locked in annual contracts worth thousands of dollars for software products that they thought were “discounted”.
SocialPilot was created in 2014 to change this.
At SocialPilot, we believe that irrespective of the ticket size, SMBs and agencies deserve enterprise-class software that creates joyful experiences in their day-to-day marketing work. We think that being price competitive does not mean cheap and that just because an agency grows, does not mean that we should start charging them ridiculously. And yes, each and every customer’s business is equally important and deserves immediate attention including 24x5 chat, emails, and phone calls.
Today, over 9000 agencies and SMBs use SocialPilot to manage their social media publishing, analytics, and social engagement while collaborating with their team and clients.
Our impact so far
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- Collaboration Our collaboration efforts extend to our partners and customers along with our internal team. We are stronger together
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- Zen-like workspace A modern, aesthetically pleasing workspace with an all-inclusive cafeteria and dedicated conference/meeting rooms
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- Celebrate From birthdays to festivals - we don’t miss any occasion to celebrate however small or big
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Notice Period: Immediate joiners or less than 15 days
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experience of 4 to 6 years
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Connect with us! To learn more about us, check out http://www.ameexusa.com">www.ameexusa.com
Follow us on https://www.youtube.com/channel/UCcMwKRpk-HSH2v7AhAdvQBA/videos">Youtube and https://www.linkedin.com/company/ameex-technologies/">Linkedin
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Siply helps underserved masses inculcate savings behaviour to build a more
productive and financially secure country. Our Vision is to build the Digital Bank
for 40 Crore Underserved Indians.
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Join us to be a part of our Growth Journey!







