
Remote Opportunity
Contact Center Solution Design and Implementation
IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)
API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations
Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths
Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)
Call Flow, Agent Script, and Customer Workflow Design
SIP and Telephony Integration
Communication and Interpersonal Skills
Team Collaboration and Independent Work Abilities

About Cymetrix Software
About
Cymetrix is a global CRM and Data Analytics consulting company. It has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. It has successfully implemented CRM and related business process integrations for more than 50+ clients.
Catalyzing Tangible Growth: Our pivotal role involves facilitating and driving actual growth for clients. We're committed to becoming a catalyst for dynamic transformation within the business landscape.
Niche focus, limitless growth: Cymetrix specializes in CRM, Data, and AI-powered technologies, offering tailored solutions and profound insights. This focused approach paves the way for exponential growth opportunities for clients.
A Digital Transformation Partner: Cymetrix aims to deliver the necessary support, expertise, and solutions that drive businesses to innovate with unwavering assurance. Our commitment fosters a culture of continuous improvement and growth, ensuring your innovation journey is successful.
The Cymetrix Software team is under the leadership of agile, entrepreneurial, and veteran technology experts who are devoted to augmenting the value of the solutions they are delivering.
Our certified team of 150+ consultants excels in Salesforce products. We have experience in designing and developing products and IPs on the Salesforce platform enables us to design industry-specific, customized solutions, with intuitive user interfaces.
Candid answers by the company
Cymetrix is a global CRM and Data Analytics consulting company. It has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. It has successfully implemented CRM and related business process integrations for more than 50+ clients.
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Strong product marketing, digital marketing skills
Mandatory (Experience 1): Must have 4+ years of product marketing experience in B2B Product companies, B2B Startups, or top Tech Consulting firms
Mandatory (Experience 2): Must have direct experience in pre-launch and post-launch marketing, including user research, positioning, GTM planning etc
Mandatory (Tech Skills 1): Must have strong analytical and strategic planning skills including user acquisition, market analysis, and KPI-driven decision-making
Mandatory (Tech Skills 2): Must have experience working with cross-functional teams (product, engineering, content)
Mandatory (Tech Skills 3): Must have experience creating high-impact content (videos, podcasts, reports, use-case libraries)
Mandatory (Company): B2B SaaS product companies, Top consulting firms
Mandatory (Education): Must be from a Tier 1 college, MBA graduate
About the Role
We are looking for a dynamic and results-driven Sales & Design Manager to lead client engagement, drive sales conversions, and ensure exceptional customer experiences in the premium and luxury interiors segment. The ideal candidate combines strong sales acumen with design sensibility, excelling at managing client relationships, understanding design requirements, and converting leads into successful projects.
Key Responsibilities
- Identify and qualify leads from various sources aligned with the company’s target audience.
- Convert sales leads to final closures, ensuring smooth communication and client satisfaction.
- Manage and maintain an accurate lead database with timely updates and follow-ups.
- Track conversion rates, analyze data, and optimize lead generation and conversion processes.
- Drive sales growth and client sign-ups
- Collaborate with sales, marketing, and design teams to align business goals.
- Meet clients at the office to explain products, services, and pricing.
- Conduct site visits, prepare design diagrams, quotations, and concept proposals.
- Provide end-to-end pre-sales solutions, from client consultation to design advice and closure.
- Advise clients on design aspects such as space planning, color coordination, furnishings, and material selection.
- Attend site meetings and maintain accurate data sheets and records.
- Render design ideas in drawings or illustrations and present them for client approval.
- Ensure client satisfaction through proactive follow-ups, escalation handling, and strong relationship management.
Required Skills & Qualifications
- Experience: 5–7 years in selling premium or luxury interior solutions.
- Industry Background: Luxury brands, lifestyle services, premium customer experience, or high-ticket sales.
- Education: Graduate in any discipline (Interior Design background preferred).
- Languages: Fluent in English, Hindi, and Kannada. Knowledge of Tamil, Telugu, or Malayalam is a plus.
- Skills:
- Strong verbal communication and persuasion skills.
- Client-first mindset with a high level of professionalism.
- Confidence in engaging with HNI clients and corporate professionals.
- Proficiency in CRM systems and reporting tools.
Exp: 10 to 15 Years
CTC: up to 25 LPA
Core skill required:
- In-depth knowledge of Angular 8 or above , Typescript, JavaScript , HTML, and CSS
- Should have adequate knowledge of API Development Technologies to guide the Team to develop the API code and get it tested
- Excellent communication and interpersonal skills, with the ability to lead and mentor technical teams
- Should have good knowledge of the current Technology trends to implement techniques which can enhance the security, performance and stability of the product
- Should have good knowledge in preparing the Low Level Design and ensure the developers are having full understanding before commencement of work
- Good Knowledge of the DevOps process for CI/CD will be an added advantage
- Should have a solid understand of SDLC process using Waterfall, Iterative or Agile Methodology
- Good Knowledge of Quality Processes and Quality Standards
- Have experience in handling risk and providing mitigation strategies to the Product Manager
Primary skills:
- 8+ years of experience Angular 8+ version, Type Script
- Minimum 5 years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries
- Been on a Lead role and led a team of 3-5 people for a period of 1 - 2 years
- Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
- Should have a very good understanding of the project architecture
- Should provide Technical guidance to the team to get the task completed on time.
- Assist project manager in the project coordination/management
Kindly share your resume on 82008 31681
- 6-8 years direct experience as a SQL Developer.
- 3+ years’ experience in ETL tools like SSIS, SSRS- Reports
- Proven Microsoft T-SQL skills.
- 3+ years of Data Analysis in a financial institution is preferred.
- Demonstrated knowledge of large, relational databases and data structures.
- Strong experience in database security
- Strong understanding of ETL concepts.
- Proficient in standard business and database software including: MS Office, MS Access, and SSMS.
- Experience with Agile using JIRA software, Confluence or combination of both.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (Redux)
- Familiarity with newer specifications of ECMAScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Job Description:
We are looking for a passionate PHP Developer to join our backend team. The ideal candidate will be an enthusiastic developer eager to learn and grow his/her skills in the field.
- Actively Seek New Programming Knowledge.
- Build Products Using HTML/CSS/JS and Other Front-End Technologies using Frameworks.
- Working knowledge of frameworks like CakePHP, Laravel, etc. is a must.
- Must have knowledge of JS Frameworks like Node and React etc.
- Knowledge of HTML, CSS, MYSQL, and JavaScript.
- Knowledge of MYSQL, Core PHP, and PHP5 is a must.
- Knowledge of WordPress and CMS.
- AJAX, HTML, Payment Gateway.
- Excellent working knowledge of Web application development.
- Vast knowledge of PHP programming concepts.
- Experience in OOPs.
- Advanced to expert coding skills.
- Strong understanding of functionality.
- Knowledgeable of Web Application Development Frameworks.
- Minimum 5 years of Experience
Job Responsibilities:
- Work independently as well as part of a team to develop new functional features
- Debug existing code and continually look for ways to optimize performance.
- Lead a team of developers, managing and mentoring their work while ensuring project deadlines and quality standards are maintained.
- Interact with service providers, customers and other departments to identify and resolve issues, and develop working relationships with key customers.
Expectations / Cultural Traits:
- Good communication and relationship-building skills.
- Self-driven and motivated.
- Open to work in flexible hours and shifts.
- Ability to work under pressure.
- Willing to learn new technologies and tools
What we expect of you:
- 4+ years of experience building scalable backends using Nodejs
- In-depth knowledge of any framework of Nodejs (i.e. Express, Hapi, Koa.js)
- Hands on experience with developing REST APIs using Node.js and any of the above framework
- Good understanding of standard authentication systems such as OAuth2 and JWT
- Should have experience with Socket.IO
- Should have understanding of Model, Caching, Async mechanisms
- Knowledge of server-side templating (e.g. Jade, Handlebars.js, etc.)
- Hands-on experience with implementing Role based User authentication and authorization system
- Understanding of Caching, Database Interactions, Middlewares
- Able to engineer the best performing solutions and always keeping scalability in mind
Must haves:
- Strong problem solving skills
- Passion for building robust systems that are engineered to handle failure scenarios, an attitude to maintain coding standards
- Strong advocate for producing quality software who makes sure issues are raised and resolved
What makes you a great fit for Aubergine:
- Knowledge of data structures and algorithms
- Hungry for more responsibility and knowledge
- Experience with at least one of the cloud platforms like AWS, GCP, Azure, Digital Ocean etc. (docker, Kubernetes, microservice good to have)
Skills: NodeJs
Experience required: 4+ years
Job Type: Full time/ Permanent
Perks and Benefits:
- Flexible shift timings
- Company-sponsored certifications.
- Team friendly culture
- Flat hierarchy
- Carrom, Table tennis games, Cricket Tournament Participation for interested employees
- Snack-filled pantry for team members
- Group Medical Insurance (*)
- 5 days working.
Employment Type
Full-time
About Favcy
Favcy is a Venture Building Platform that provides ready to assemble Digital applications and a standardised assembly line to startups at an Idea stage. At Favcy, we believe in ‘Tech Democracy' -- making Digital Dollars through a unified Shared Tech Platform. We combine tech expertise and business intelligence to digitise your business. Our mission is to bring our one of its kind, a tech-share platform to empower the non-tech entrepreneurs in the country.
About the role
We are seeking to amplify our Tech team with a senior technology lead who is enthusiastic and creative enough to contribute to making people’s lives better, or solve existing business or social problems.
Designation
Senior Full Stack Developer
Experienced Required
5 - 9 years
Notice Period
Candidates who can join within 15 days would be given preference.
Job Location
Remote / Gurgaon
Responsibilities
1. Deep knowledge of FullStack Development via PHP 7 (Laravel or Phalcon) and React based tech stack.
2. Deep understanding about Ubuntu OS, Nginx Server, PM2, Supervisor, PHP FPM.
3. Good knowledge of microservices based architectures which can scale over a period of time.
4. Should be able to create a plan to break an existing monolith into microservices.
5. Hands-on experience on AWS IAM, EC2, Route53, S3, RDS, Elasticsearch etc.
6. Define and maintain coding standards, and guide team members to comply with these standards.
7. Onboarding new developers and members e.g. AWS IAM and granting access to repositories.
8. Planning product technical requirements and SDLC for critical projects like e- commerce, real time gaming projects etc.
9. Work on DevOps, CI/CD and automation initiatives in Favcy.
10. Researching and incorporating latest frameworks, design patterns and coding architecture to create a scalable product.
11. Proactively working for Favcy OS Enhancements and obsession towards keeping the Favcy Cloud Infrastructure updated.
12. Drive issue resolution, risk identification and mitigation, and dependency management.
13. Maintaining security and implementing security processed for third party integrations and accounts.
14. Designing or reviewing backend and frontend architectures and UML diagrams, test cases, website functionalities.
15. Follow agile approach to get the projects done via daily scrum and project tracking.
16. Plan and sequence release deployment activities like DB migrations in coordination with Release Management
17. Monitoring backend and frontend telemetric data and project progress e.g. New Relic, Kibana.
18. Planning project pipeline as per the deadlines and resources.
19. Collaborate with business analysis and quality assurance engineers to fix defects.
20. Should be able to manage multiple projects and communicate to clients directly.
21. Focus on a seamless experience for users by ensuring availability, latency, scalability
22. Documenting features, APIs and workflows for client side integrations and on- site web-hook integrations.
Requirements -
Must have Technical abilities:
1. Passion for programming, excellent debugging skills, expertise in designing scalable backend architecture.
2. Know-how for using Design Patterns, Caching, Batch Processing, Rest APIs, JSON, Microservices, Test Cases, Git, Nginx, Webpack, NodeJS, React
3. Rich experience in third party integrations like RazorPay Payments/Payouts, Webhooks, Authentication Methods like OAuth2, .
4. Can take technical decisions and finding creative solutions.
5. Teaching someone something new which makes tech team motivated.
6. Proactively resolving the issues of production
Soft Skills
1. A good team player who can help the team whenever needed including coding if needed.
2. Can communicate clearly and write well.
3. Can speak eloquently and explain just about anything to anyone. And you’re comfortable communicating in writing and on the phone
4. Should be motivated and driven. You volunteer for new challenges without waiting to be asked. You’re going to take ownership of the time you spend with us and truly make a difference.
5. Should point out the bad practices and bring a positive change in the culture.
6. Should bring a sense of ownership among the team members.
7. Should help the team to grow professionally and help them to achieve their professional goals.
1. We are looking for designers having good creativity and communication, who are passionate about delivering a well-designed, scalable, intuitive user interface.
2. Motivated to learn things through sharing and experimentation that will help them and the company become better at creating solutions.
3. Promotes humble behavior and maintains curiosity in learning new things to take on new challenges.
4. Developing user experience for web apps/mobile apps (iOS/Android).
5. A deep understanding of current technologies and design trends, and the desire to innovate using digital platforms.
6. Screen design of new websites or mobile applications using design tools like Photoshop, Illustrator, XD etc.
7. Wireframe and UI prototyping.
8. Capability to communicate with clients, provide insight into UX decisions and collaborate with the project team.
9. Coordinate with engineering teams to develop great user experiences and ensure designs are optimized and implemented effectively.
Desired Skills :
1. Having good team spirit and strong communication skills to collaborate with various stakeholders.
2. Creative, resourceful, detail-oriented, highly organized, hands-on.
3. Bring original ideas and fresh approaches to each project.
1) Candiadte must have good exposure in .Net development.
2) Exposure in mvc, asp.net, LINQ, WCF/WPF etc.
3) Must have worked on react js (front end design).
4) Good to have any certification related with .Net/ C#












