Remote Opportunity
Contact Center Solution Design and Implementation
IVR Systems Development (Google CCAI, Genesys Cloud, Amazon Connect, Five9, Cisco, Avaya, or other CCaaS platforms)
API, Web Services, Messaging, CMS, Ticketing Systems, and Backend Integrations
Automatic Call Distribution (ACD), Computer Telephony Integration (CTI), Call Routing, Queues, RTI, Queue Management, Skill-Based Routing, and Escalation Paths
Live Agent Operations (Disposition Codes, AHT, Warm/Cold Transfers)
Call Flow, Agent Script, and Customer Workflow Design
SIP and Telephony Integration
Communication and Interpersonal Skills
Team Collaboration and Independent Work Abilities
Shubham Vishwakarma
Full Stack Developer - Averlon
About Cymetrix Software
About
Cymetrix is a global CRM and Data Analytics consulting company. It has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. It has successfully implemented CRM and related business process integrations for more than 50+ clients.
Catalyzing Tangible Growth: Our pivotal role involves facilitating and driving actual growth for clients. We're committed to becoming a catalyst for dynamic transformation within the business landscape.
Niche focus, limitless growth: Cymetrix specializes in CRM, Data, and AI-powered technologies, offering tailored solutions and profound insights. This focused approach paves the way for exponential growth opportunities for clients.
A Digital Transformation Partner: Cymetrix aims to deliver the necessary support, expertise, and solutions that drive businesses to innovate with unwavering assurance. Our commitment fosters a culture of continuous improvement and growth, ensuring your innovation journey is successful.
The Cymetrix Software team is under the leadership of agile, entrepreneurial, and veteran technology experts who are devoted to augmenting the value of the solutions they are delivering.
Our certified team of 150+ consultants excels in Salesforce products. We have experience in designing and developing products and IPs on the Salesforce platform enables us to design industry-specific, customized solutions, with intuitive user interfaces.
Candid answers by the company
Cymetrix is a global CRM and Data Analytics consulting company. It has expertise across industries such as manufacturing, retail, BFSI, NPS, Pharma, and Healthcare. It has successfully implemented CRM and related business process integrations for more than 50+ clients.
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https://angel.co/recruit/jobs/2225999">https://techcrunch.com/2019/02/22/briq-the-next-building-block-in-techs-reconstruction-of-the-construction-business-raises-3-million/
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To Sale product
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Full Stack Developer - Averlon