CCAAS

Key Responsibilities:

·        Build a clear product vision and define the roadmap aligned with company goals.

·        Drive the product lifecycle from ideation to launch and beyond.

·        Conduct market research, competitor analysis and gather customer feedback to identify opportunities.

·        Collaborate with cross-functional teams — engineering, design, sales and marketing — to deliver high-quality products on time.

·        Prioritize features based on business value and customer impact.

·        Define product requirements (PRDs, user stories) and manage sprint planning.

·        Monitor product performance metrics and continuously optimize for improvement.

·        Work closely with stakeholders to ensure strategic alignment and successful go-to-market execution.

Stay updated with industry trends and emerging technologies.

Job Title : Office Assistant

Location: Noida

Experience: 2– 5 Years

Employment Type: Full-time

Job Description:

We are looking for an Executive Assistant to Director who will manage and coordinate end-to-end organizational processes. The role includes supporting the Director in Sales, Marketing, HR, Admin, client coordination, meetings, follow-ups, task delegation, and KRA/KPA tracking. The candidate will also assist in creating presentations using Canva and support internal trainings. Additionally, the role requires basic knowledge of Podcast management and Facebook Live / social media live sessions for branding and communication activities.

Key Responsibilities:

• Executive assistance and coordination for Director
• Sales, marketing, HR, and admin coordination
• Client communication and follow-ups
• Meeting scheduling, MOMs, and task tracking
• KRA/KPA monitoring and reporting
• Presentation creation (Canva/PPT)
• Support podcasts, Facebook Live, and live sessions

Skills Required:

• Strong coordination and communication skills
• Proficiency in Canva and MS Office
• Knowledge of Podcast / Facebook Live handling
• Excellent follow-up and multitasking ability

Qualification:

Graduate / MBA preferred

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 2 years (Preferred)
• total work: 2 years (Preferred)

Job Title: ERP (Process Manufacturing) Software Sales Specialist

Location: Ahmedabad, Gujarat

Experience: 2-4 years into ERP Sales

Job Summary: We are seeking an experienced ERP (Enterprise Resource Planning) Software Sales Specialist with expertise in the pharmaceutical process manufacturing industry. The ideal candidate will be responsible for driving sales of our ERP software solutions tailored to meet the unique needs of pharmaceutical manufacturing businesses. They will possess in-depth knowledge of ERP systems, understand the complexities of pharmaceutical manufacturing processes, and have a proven track record of achieving sales targets.

Responsibilities:

1. Prospect, qualify, and generate new leads within the pharmaceutical manufacturing industry.
2. Develop and maintain strong relationships with key decision-makers, influencers, and stakeholders at pharmaceutical manufacturing companies.
3. Understand the specific business challenges and requirements of pharmaceutical manufacturing organizations and articulate how our ERP solutions can address those needs effectively.
4. Conduct product demonstrations and presentations to potential clients, showcasing the features and benefits of our ERP software as it pertains to pharmaceutical manufacturing.
5. Collaborate with the pre-sales, implementation, and customer success teams to ensure smooth handover of accounts and successful implementation of ERP solutions.
6. Prepare and deliver proposals, quotes, and contract negotiations in alignment with company policies and pricing guidelines.
7. Keep abreast of industry trends, competitive landscape, and regulatory changes within the pharmaceutical manufacturing sector.
8. Meet and exceed sales targets, objectives, and KPIs set by the company.

Qualifications:

1. Bachelor's degree in Business Administration, Sales, Marketing, or a related field. (MBA preferred)
2. Minimum of 3-5 years of proven sales experience in selling ERP software solutions, preferably within the pharmaceutical process manufacturing industry.
3. Deep understanding of pharmaceutical manufacturing processes, regulatory requirements, and industry challenges.
4. Strong network of contacts within the pharmaceutical manufacturing sector is highly desirable.
5. Excellent communication, presentation, and negotiation skills.
6. Ability to work independently and collaboratively in a fast-paced, dynamic environment.
7. Proficiency in CRM software (e.g., Salesforce) and other sales productivity tools.
8. Willingness to travel as needed to meet with clients and attend industry events.
9. Results-oriented mindset with a focus on exceeding sales targets and driving revenue growth.

Job Description in Brief: SiGa Systems is looking for 3 to 8 years of experience who is proficient in PHP/ WordPress/Laravel/ CodeIgniter / to develop Websites and web applications in core PHP. The desired candidate would be involved in a full software/ website development life cycle, starting from requirement analysis to testing. The candidate should be able to work in a team or should be able to handle projects independently. 

Technical Key Skills:

• Expertise in MVC, PHP Framework (Laravel, CodeIgniter), WCF, Web API, and Entity Framework.
• Proficient in jQuery, AJAX, Bootstrap, Proficient in HTML5, CSS3, JavaScript, SQL Server, WordPress, MySQL.
• Hands-on core PHP along with experience in AJAX, jQuery, Bootstrap, APIs
• Experience with Project Management systems like Jira, Trello, Click, Bug herd, Basecamp, etc.
• Experience in Shopify is preferred. High proficiency with Git.
• Must have good communication skills.

Roles & Responsibilities:

• Should be responsible for developing websites and Web Based Applications using Open
• Source systems.
• Monitor, manage, and maintain the server environments where PHP Laravel applications are
• hosted, ensuring optimal performance, security, and availability.
• Integrate third-party APIs and services as needed.
• Strong communication and interpersonal skills, with the ability to work effectively in a
• collaborative team environment.
• Actively participate in quality assurance activities including design and code reviews, unit
• testing, defect fixes, and operational readiness.
• Diagnose and resolve server-related issues, including those impacting the performance of
• Laravel applications. This includes debugging server errors, analyzing logs, and identifying
• root causes of downtime or slow response times.
• Manage development projects from inception to completion autonomously and
• independently
• Provide administrative support, tools, and documentation for specific development projects.
• Design applications and database structures for performance and scalability.
• Deliver accurate project requirements and timeline estimates, providing regular feedback
• and consistently meeting project deadlines.
• Designing and implementing web-based back-end components that are high-performing and
• scalable.
• Participating and improving development processes and tools for other development teams.
• Playing a lead role in software design, architecture, requirements analysis, investigation of
• leading-edge technologies, and software development.
• Contribute with ideas and efforts towards the project and work as part of a team to find
• solutions to various problems. 

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.

About hoichoi:

hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.

Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.

As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.

Overview:

Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.

Job Role:

·        Answer user communication/queries via emails, live chats and calls

·        Ensure minimum turnaround time for resolving user queries & complaints

·        Deliver best in class service in the friendliest and timely manner

·        Suggest process & product improvements based on user feedback

·        Assist the team in reporting & analysis

Qualifications:

·        2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

·        Excellent proficiency in Bengali, English & Hindi

·        Critical thinking and problem-solving skills

·        An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

• Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS, JavaScript, JQuery. 
• Experience developing/consuming RESTAPIs
• Knowledge of multiple back-end languages Like Java, Python and JavaScript frameworks(e.g. Node.js)
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
• Hands-on experience with code versioning systems like Git, SVN.