Product Motion Designer (B2C)

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

IT Senior Manager Requirements:

• A bachelor's degree in computer science or a related field.

• A master's degree in computer science is preferred.

• Proof of continued education, such as software certifications, is desirable.

• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications

• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications

• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development

• Use of low code/no node application development in MS platforms would be desirable

• At least 3 to 5 years of experience.

• Excellent written and spoken communication and interpersonal skills.

• Strong leadership and project management skills.

• Solid analytical and problem-solving skills

Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.

• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes

• Analyzing the business requirements of all departments to determine their technology needs.

• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.

• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.

• Overseeing all IT operations infrastructure.

• Developing, implementing, and evaluating IT projects in line with organizational objectives.

• Liaising with other departments to determine and address their IT needs and requirements.

• Managing and supervising employees in the IT department.

• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.

• Proposing strategic solutions and recommending new systems and software.

• Preparing financial budgets and performance reports.

• Building and maintaining relationships with external advisors and vendors.

• Ensuring reported issues are resolved promptly

As a Manager in our Performance Marketing team, you will be responsible for driving growth of APAC & North America regions through digital marketing. This team is a key driver of growth for Headout and is responsible for acquiring customers and generating demand for our vast collection of experiences and destinations. This is a key role for our overall company growth and profitability. 

As Performance Marketing Manager, you will: 

1. 1. Manage all paid user acquisition channels for APAC & North America. This includes: Responsible to deliver ROI & GBV targets for your regions and growing these each quarter
2. Actively manage and grow SEM campaigns for new and existing categories &  markets
3. Identify opportunities to scale existing channels of user acquisiton including SEM, OLA and Facebook d. Develop new channels of user acquisition to drive new growth and diversify channel-mix 
4. Improve the efficiency of the team through process improvements, decision making frameworks and automation 
5. Improve reporting and data analysis to uncover new opportunities or Coordinate with other teams such as product, data, operations & supply to participate in & lead company-wide growth projects by leveraging various levers like: 

• Identifying new market opportunities 
• Product enhancements 
• Pricing strategy 
• Competitive benchmarking 
• Building stronger engagement loops and cross-channel campaign strategies 

What we're looking for: 

• 4+ years of experience in managing SEM campaigns at scale 
• 2+ years of experience in managing a team 
• Detail-oriented and analytical 
• Strong learning curve 
• Data-driven decision making 
• Able to effectively organize, prioritize & manage their time 
• Experience with Automations is a big plus 

1. New Business Development: Identify and target potential clients, including individual investors and financial advisors, through various channels. Generate high-quality leads, conduct market research, and convert leads into paying customers. Utilize a consultative sales approach to understand client needs and effectively communicate the value proposition of MProfit's wealth-tech solutions.

2. Sales Pipeline Management: Build and manage a robust sales pipeline to achieve individual and team sales targets. Track and report on sales activities, opportunities, and progress using our CRM systems. Continuously update and prioritize leads to ensure a steady flow of qualified prospects. Implement effective sales strategies to accelerate the sales cycle.

3. Relationship Building: Establish and nurture strong, long-lasting relationships with clients and key stakeholders. Engage in regular client meetings, follow-ups, and negotiations. Proactively identify opportunities to up-sell and cross-sell MProfit's products and services. Provide exceptional customer service and resolve any issues or concerns raised by clients promptly and effectively.

4. Collaboration and Teamwork: Collaborate closely with the customer service team, marketing team and other internal stakeholders to align sales strategies, share best practices, and contribute to the overall growth of MProfit. Provide valuable feedback from clients to enhance product features and market positioning. Actively participate in team meetings and training sessions to stay updated on industry trends and sales techniques.

We are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.

As discussed, Please find the Job Description for the position of Salesforce Project Manager. 

JD for Salesforce Tech Lead 

Exp level: 7+ yrs.

Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur

NP: Immediate to 15 days

Skills :

Salesforce developer, LWC, Rest API, Lead experience

Hands on Experience with Linux administration

Experience using Python or Shell scripting (for Automation) 

Hands-on experience with Implementation of CI/CD Processes 

Experience working  with one cloud platforms (AWS or Azure or Google) 

Experience working with configuration management tools such as Ansible & Chef 

Experience working with  Containerization tool Docker.

Experience working with Container Orchestration tool Kubernetes.

Experience in source Control Management including SVN and/or Bitbucket

& GitHub

Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools 

Hands-on experience in Linux, Scripting Language & AWS is mandatory

Troubleshoot and Triage development, Production issues

• Assisting in talent acquisition and recruitment processes
• Conducting employee onboarding and helping organize training and development initiatives
• Providing support to employees in various HR-related topics such as leaves and compensation and resolving any issues that may arise
• Promoting HR programs to create an efficient and conflict-free workplace
• Assisting in development and implementation of human resource policies
• Gathering and analysing data with useful HR metrics, like time to hire and employee turnover rates
• Enhancing job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Desired Candidate Profile

• Proven experience as an HR Generalist
• Understanding of general human resources policies and procedures
• Outstanding knowledge of MS Office
• Excellent communication and people skills
• Aptitude in problem-solving
• Ability to work comfortably under pressure and meets tight deadlines
• Desire to work as a team with a result driven approach
• Additional HR training will be a plus

Company description:

We are a startup company based out of Mohali developing mobile and web applications that changes the way people use technology. We live in the realm of rising, ever-evolving technology. From the cassette tape to nanotech skeletons, we've come a long way. Splitting an atom is no big deal  and who'd have thought that we'd talk through airwaves? Change is inevitable, and the tide that brings it.

At Relinns, we breathe tech solutions and embrace innovation with open arms. With over 5 years of experience, we've had phenomenal growth which acts as a testimony to the knowledge we've come to gather over time. We have been fortunate enough to get an opportunity to work with clients such as Apollo Tyres, Khatabook, Shahi Exports, Manchester City Football Club, etc.

We invite you to join us in developing something new and innovative for this world.

• Immense scope for learning and development

• Work with an innovative and fun environment

• Expert in C#, http://asp.net/">ASP.NET MVC, .NET Core 3.1/.Net 5 ,Angular 8 +,Typescript, JavaScript and REST API Services, Entity Framework.
• Solid understanding of object-oriented programming techniques (Inheritance, interfacing, extensions, clean Architecture,Mediatr etc).
• Experience building reusable components and frontend libraries.              
• Ensuring the entire stack is designed and built for speed and scalability
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• UI Technologies (Angular, React, Typescript)
• working with public cloud (Azure)

What do I need to be Eligible for this Role?

• 3+ years of experience in http://asp.net/">ASP.NET and 1+ years of experience in Angular 
• Azure SQL ,Azure Devops
•  Knowledge of containerization technologies such as Docker and Kubernetes is a plus.
• Excellent communication, organizational, and planning skills
• Working experience of Agile development methodologies and of DevOps integration
• Exposure to JIRA or other ALM tools to create a productive, high-quality developmen
• Working experience in swagger for API documentation and TEST UNIT in order to run them before building and release.
• Microservices
• C#, WCF Services, Windows Services, Web API, Entity Framework NET Core 3.1
• Web Services (XML, JSON, REST, SOAP)
• Messaging technologies(Kafka/MQ)
• In-memory databases (Redis)
• Relational databases (SQL server/DB2)