Hindi Voice Process

Schedule appointments for the field sales team (if applicable).

Meet daily/weekly/monthly call and sales targets.

Build and maintain good customer relationships.

Provide feedback to the team to improve the calling process.

Required Skills & Qualifications:

Minimum 12th pass; graduation is a plus.

Good communication skills (Hindi/English or regional languages).

Basic computer knowledge and familiarity with CRM tools.

Ability to handle rejection and work under pressure.

Strong persuasion and negotiation skills.

Positive attitude and willingness to learn.

Preferred Experience:

0–2 years of experience in telesales, customer service, or BPO.

(Freshers with good communication skills are welcome.)

Work Location: In person

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

Role Description:

The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.

Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.

Qualifications:

• Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
• Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
• Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
• Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
• Comfort using CRM tools, call tracking systems, and basic productivity software.
• Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.

Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.

Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities

About POSSPOLE Catalyst

POSSPOLE Catalyst is a talent and education initiative focused on helping students and young professionals build industry-relevant skills and career opportunities through structured learning, mentorship, and industry exposure.

Role Overview

We are looking for a Telesales Executive who will be responsible for connecting with prospective students, parents, and other leads, understanding their requirements, explaining relevant Catalyst programs, conducting regular follow-ups, and converting qualified prospects into enrollments.

The ideal candidate should be confident on calls, persuasive, target-oriented, and comfortable handling high-volume conversations and follow-ups.

Key Responsibilities

• Make outbound calls to prospective students, parents, and leads generated through various channels.
• Understand the prospect's educational background, career goals, and requirements.
• Explain POSSPOLE Catalyst programs, benefits, structure, and career opportunities clearly.
• Handle questions and objections and provide appropriate information to prospects.
• Conduct consistent follow-ups through calls, WhatsApp, and other official communication channels.
• Maintain accurate records of leads, conversations, follow-ups, and conversions in the CRM/tracker.
• Qualify leads based on their interest, eligibility, and requirements.
• Work towards achieving daily, weekly, and monthly sales/conversion targets.
• Coordinate with the Business Development and Operations teams for successful enrollment and onboarding.
• Maintain professional relationships with prospects throughout the sales cycle.
• Provide regular updates to the reporting manager on lead status, conversions, and challenges.
• Continuously improve calling, counselling, objection-handling, and conversion techniques.

Requirements

• 0–2 years of experience in telesales, inside sales, telecalling, counselling, or business development.
• Freshers with strong communication and sales aptitude are welcome.
• Excellent verbal communication and interpersonal skills.
• Good persuasion, negotiation, and objection-handling abilities.
• Comfortable making a high volume of outbound calls.
• Target-oriented and motivated by achieving results.
• Basic proficiency in MS Excel/Google Sheets and CRM tools.
• Ability to work independently as well as collaboratively with a team.
• Candidates who can join immediately or at short notice will be preferred.

Key Performance Indicators (KPIs)

• Number of calls and meaningful conversations
• Lead qualification rate
• Follow-up completion
• Conversion/enrollment rate
• Monthly revenue generated
• Target achievement
• CRM/data accuracy
• Lead response and follow-up time

What We Offer

• Opportunity to work in a fast-growing innovation and education ecosystem.
• Exposure to sales, business development, education, and talent development.
• Performance-driven growth opportunities.
• Hands-on experience working with students, parents, institutions, and industry stakeholders.

Reporting To: Business Development / Sales Manager

Interested candidates can apply with their updated resume.

Job Description

Position: Sales Executive – Healthcare

Company: BeatO

Location: Sultanpur, New Delhi

Work Mode: On-site

Working Days: 6 days a week

Qualification: Graduation/12th Pass

Experience: 1–4 years

Shift: 9:30 Am - 6:30 Pm

About the Role

We are looking for a motivated and target-oriented Sales Executive to join the GLP-1 Telesales team. The candidate will be responsible for handling incoming and assigned leads, understanding customer requirements, explaining the GLP-1 healthcare program, handling objections, booking doctor consultations, and converting leads into paid program enrollments.

This is a phone-first sales and closure role that requires strong communication, follow-up discipline, CRM knowledge, empathy, and the ability to build trust with customers.

Key Responsibilities:

• Handle fresh and follow-up leads generated through app traffic, marketing campaigns, referrals, and partner channels.
• Connect with customers over the phone and understand their goals, health context, requirements, and readiness.
• Explain the GLP-1 program journey clearly and guide customers toward the appropriate next step.
• Book doctor consultations and follow up with customers who miss or postpone consultations.
• Convert qualified leads into paid GLP-1 program starts and complete the onboarding process.
• Handle customer objections related to pricing, safety, side effects, expected outcomes, and commitment.
• Follow approved sales scripts and communication guidelines while addressing customer concerns.
• Maintain accurate customer information, call dispositions, follow-up dates, and notes in the CRM.
• Coordinate with doctors, healthcare teams, and operations for a smooth customer handover.
• Consistently achieve daily and monthly targets related to calls, connects, consultation bookings, revenue, and collections.
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Required Skills & Experience:

• 1–4 years of experience in Telesales, Telecalling, Inside Sales, or B2C Sales D2C.
• Strong sales and closure mindset.
• Experience handling leads and converting prospects into paying customers.
• Strong follow-up and relationship-building skills.
• Comfortable working with daily/monthly sales targets and conversion metrics.
• Excellent spoken Hindi and decent English communication skills.
• Good objection-handling and negotiation skills.
• Comfortable using CRM systems and maintaining accurate sales records.
• Ability to communicate with customers with empathy, clarity, and trust.
• Willingness to work from the office 6 days a week.

Preferred Industry Background

Candidates from the following sectors will be preferred:

• Weight-loss / Weight-management programs
• Healthcare
• Diagnostics
• Pharmacy
• Healthcare plans
• Wellness
• EdTech
• FinTech

Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller 

Job Title: Telecaller (1+ Years' Experience)

Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Handle inbound inquiries and provide accurate information.
• Generate and qualify leads and schedule follow-ups.
• Maintain a database of customer interactions and update CRM systems regularly.
• Achieve daily/weekly/monthly calling and conversion targets.
• Address customer queries and resolve concerns professionally.
• Coordinate with internal teams for smooth customer handling.

Requirements:

• Minimum 1+ years of experience as a Telecaller or in a similar role.
• Excellent communication in English.
• Ability to handle rejection and remain motivated.
• Basic knowledge of MS Excel/CRM tools.
• Strong convincing and negotiation skills.