Sales Manager

Position Title : JavaScript / TypeScript Engineer

Experience : 5+ Years

Opportunity : Full-Time (40 hrs/week)

Availability : Immediate

PST Overlap : 5 hours required

About the Role :

We are looking for experienced JavaScript/TypeScript Engineers to develop cutting-edge AI solutions for US-based companies. You’ll work on innovative projects, ensuring clean, scalable, and maintainable code.

Required Skills :

• 5+ Years of experience in JavaScript/TypeScript development
• Strong expertise in Node.js/Nest.js (3+ yrs) and React/Vue/Angular (3+ yrs).
• Proficiency in ES6, modular development, scalable architectures.
• Experience with Docker and best coding practices.
• Strong communication skills in English.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Requirements:

• Bachelor’s degree in business, marketing, or related field.
• Experience in sales, marketing, or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21^st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.

We’re looking for an Applied Data Scientist who expects more from their career. It’s a chance to apply your expertise to distil complex problems into compelling insights using the best of machine learning and human creativity to deliver effective and impactful solutions for clients. Joining our advanced data science team, you’ll investigate, develop, implement and deploy a range of complex applications and components while working alongside super-smart colleagues challenging and rewriting the rules, not just following them.

What we expect from you 

• Degree in Statistics, Maths, Physics, Economics or similar field
• Programming skills (Python and SQL are a must have)
• Analytical Techniques and Technology
• Experience with and passion for connecting your work directly to the customer experience, making a real and tangible impact.
• Logical thinking and problem solving
• Strong communication skills
• Statistical Modelling and experience of applying data science into client problems
• 2 to 5 years of experience required

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not.

Plus, thoughtful perks, like early finish Friday and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Women’s Network, dh Proud, dh Parent’s & Carer’s, dh One and dh Thrive as the living proof. Everyone’s invited.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

Preferred Education & Experience:

• Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, Statistics or related technical field or equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a different stream of education.

• Well-versed in and 5+ years of hands-on demonstrable experience with:
  ▪ Data Analysis & Data Modeling
  ▪ Database Design & Implementation
  ▪ Database Performance Tuning & Optimization
  ▪ PL/pgSQL & SQL

• 5+ years of hands-on development experience in Relational Database (PostgreSQL/SQL Server/Oracle).

• 5+ years of hands-on development experience in SQL, PL/PgSQL, including stored procedures, functions, triggers, and views.

• Hands-on experience with demonstrable working experience in Database Design Principles, SQL Query Optimization Techniques, Index Management, Integrity Checks, Statistics, and Isolation levels

• Hands-on experience with demonstrable working experience in Database Read & Write Performance Tuning & Optimization.

• Knowledge and Experience working in Domain Driven Design (DDD) Concepts, Object Oriented Programming System (OOPS) Concepts, Cloud Architecture Concepts, NoSQL Database Concepts are added values

• Knowledge and working experience in Oil & Gas, Financial, & Automotive Domains is a plus

• Hands-on development experience in one or more NoSQL data stores such as Cassandra, HBase, MongoDB, DynamoDB, Elastic Search, Neo4J, etc. a plus.

• Proficient in .NET technology preferred (C#) & MS SQL WWF/WCF/WPF.
• Proficiency in.NET Framework & NET Technology preferred (C#) is necessary.
• Knowledge and working experience in MS SQL2008,2012,2014
• Good understanding of object-oriented programming (OOPs).
• Expertise in designing and working with MVC architecture is necessary.
• JQuery, AJAX, Bootstrap, Web API
• Knowledge of security implications of web applications and have experience designing secure
  web applications.
• Ability to document all development related activities.
• Provide support for all Technical requirements to include problem identification, reporting, analysis and resolution.
• To work independently on Entire Architecture Design.
• Priority will be given having Experience in third Party Integration.
• Proficient understanding of code versioning tools such as Git / Mercurial / SVN
• Azure certification(s) of any kind.
  
  

DESIRED PROFILE

• She/he should be enthusiastic in the job role and a good team player.
• Self-motivated with a passion to code and willing to meet aggressive timelines.
• Strong Logical ability thinking skills to meet Client Requirements in specified time.