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Profile: Product Support Engineer
🔴 Experience: 1 year as Product Support Engineer.
🔴 Location: Mumbai (Andheri).
🔴 5 days of working from office.
Skills Required:
🔷 Experience in providing support for ETL or data warehousing is preferred.
🔷 Good Understanding on Unix and Databases concepts.
🔷 Experience working with SQL and No-SQL databases and writing simple
queries to get data for debugging issues.
🔷 Being able to creatively come up with solutions for various problems and
implement them.
🔷 Experience working with REST APIs and debugging requests and
responses using tools like Postman.
🔷 Quick troubleshooting and diagnosing skills.
🔷 Knowledge of customer success processes.
🔷 Experience in document creation.
🔷 High availability for fast response to customers.
🔷 Language knowledge required in one of NodeJs, Python, Java.
🔷 Background in AWS, Docker, Kubernetes, Networking - an advantage.
🔷 Experience in SAAS B2B software companies - an advantage.
🔷 Ability to join the dots around multiple events occurring concurrently and
spot patterns.
You will be working hands-on on a complex and compound product that has the potential to be used by millions of sales and marketing people around the world. Your contribution to delivering an excellent product platform that:
- enables quick iteration
- supports product customization
- and handles scale
What do we expect you to have?
- 2+ years of experience in backend engineering
- An intent to learn and an urge to build a product by learning different technologies
- Interest in writing complex, scalable, and maintainable backend applications
- Tech stack requirements:
Must haves
- Experience in building application server in Java (Spring / Spring boot) / NodeJS / Golang / Python
- Experience in using SQL databases and designing schemas based on application need
- Experience with container services and runtimes (docker / docker-compose / k8s)
- Experience with cloud paas (AWS / GCP / Azure cloud)
- Experience and familiarity with microservices’ concepts
- Experience with bash scripting
Good to have (Preferred)
- Preferred experience with org wide message queue (rabbitmq / aws sqs)
- Preferred experience with task orchestration services (apache airflow / aws step function)
- Preferred experience with infra as code (or system configuration) tools (terraform / chef / ansible)
- Preferred experience with build essential tools (make / makefile)
- Preferred experience with monitoring and tracing systems for performance / system / application monitoring (grafana + loki + prometheus / aws cloudwatch)
What will you learn?
- Building highly available, complex, compound, performant systems of microservices platform that acts as an API layer
- Industry-standard state-of-the-art tools + methodologies + frameworks + infra for building a product.
- Fable is not a trivial CRUD app. It requires a lot of consideration and care for building the API layer as the product is highly customizable per user.
- How different functions (sales, marketing, product, engineering) in a high-velocity product company work in synergy to deliver an iterative product in real life.
Who would you be working with?
- You would be directly working with the co-founder & CTO who has built multiple companies before and has built large teams in large-scale companies like ThoughtSpot, Unacademy, etc.
Position details
- Fully remote.
- 5 days/week (all public and government holidays will be non-working days).
- No specific work hours (we will sync over zoom over the course of the day).

Role
To us, a Technical Interviewer is a go-to person for technical interviews for any technology. This means that your duties will involve conducting technical interview rounds of candidates having a technical background of any kind.
The job of a Technical Interviewer is important to business success. Hiring the right talent is our most critical point and a vital aspect of a complete Technical Interviewer’s job description and specification.
Responsibilities
- Own full technical recruitment process including interviews, feedback, and building talent pipelines
- Identify the right talent for the organization
- Train and mentor new and existing interviewers
- Identify the gaps in the interview process and work on solutions
- Maintain a healthy candidate experience and build the employer brand
- To be up to date with new technologies
- Participate in various coding and technology-related challenges to gain knowledge
- Nurture a positive working environment
- Have a strong sense of ownership for assigned tasks and a willingness to go the extra mile when needed
- Is an effective communicator who can establish rapport with people at all levels
Qualifications
- Bachelor's Degree in BSc/BE/BTech in Computer Science, Engineering, or a related field
- General programming skills in languages like Java, Javascript, Ruby or equivalent.
- Proven working experience in the same profession or as a trainer
- People-oriented and results-driven
- The ability to work as part of a team
- Strong analytical and problem-solving skills
- Excellent administrative and organizational skills
- Effective communication skills
- Proven hands-on Software Development experience

Roles & Responsibilities: 2-3 years of Experience developing mobile apps. Have an Experience indeveloping nativeAndroid apps(depth knowledgeof Android SDK, NDK) Depth knowledgeof SQLite andRoom Excellentin JAVA, Kotlin language with agooddebugging Skills Expertin usingAndroid StudioandGit . Developing universalapplication, which can run on most available androiddevices. Must have good understanding ofObject-OrientedProgramming Good eye formobileapp designand productsense Experience in cross platformToolslike Appcelerator Internallymotivated, abletowork proficiently both independently and in a team environment. Good communication skills with both internal teammembers and external business stakeholders Strong initiativeto find ways to improve solutions,systems, and processes. Experience ofworking onAndroid Studio. Good in data structure and Algorithms. Very Sound knowledge of Android Components.
Candidate Required: • Excellentcommunication skills • ProficientinmobileappUI development and bestpractices • Ability to understand that business needsmay shift yourpriorities and adjustaccordingly • Exceptionalwritten and oral communicationskills. • Exceptional interpersonalskills, with a focus on listening and questioningskills. • Proven analytical and problem-solving abilities. • Ability to effectively prioritizeand execute tasksin ahigh-pressure environment


• Work with product team to understand product vision and requirements
• Solve complex technical problems and perform the code reviews for junior team members.
• Produce deliverables at a consistently high rate and with consistently excellent quality
• Work with a team of engineering professionals to ensure the highest quality product delivery
As a member of our team, you will be responsible for insuring the successful launch of many product features.
Key responsibilities
• Work in a product based R&D team and collaborate with other teams to integrate.
• Write code that is of high quality and consistent with our coding standards
• Analyze highly complex business requirements, break the requirements to multiple applications; generate technical
specifications to design or redesign complex software components and applications
• Maintain best practices for development/code changes as needed
• Design and architect software applications
• Conducting code reviews and enforcing the quality standards
• Conducting the daily SCRUM meetings and removing the roadblocks
• Performance testing and tuning for scalability
• Develop quick proof of concepts to set the technical direction for rest of the team.
• Work with Devops and Automation team to develop automation strategy for your application.
Requirements
• Bachelor’s Degree (Masters preferred) in Computer Science or related field
• 3+ years of software development experience on web applications
• Experience in working in an onsite and offshore development model
• Must have hands-on design and development experience in Cloud (GCP/AWS/Azure), Kubernetes, Microservices,
Java, J2EE, Spring/Boot, Hibernate, JUnit and Integration with front end via rest interfaces.
• Must have Hands-on experience in Multi-threading, Non-blocking IO, Kafka, JMS
• Strong integration background required. Experience with Microservices, REST, JSON and APIs is required
• Experience with as many of the following is highly desirable: Tomcat, Node.js, XML, XSLT, XPath, Web Services,
MongoDB, MYSQL, and query performance tuning
• Experience with code management and continuous integration techniques and tools such as Maven, Gradle, Github,
JMeter, Jenkins, NPM etc. is highly desirable
• Experience building complex software systems that have been successfully delivered to customers
• Strong Computer Science fundamentals and working knowledge in data structures, algorithms, problem-solving and
complexity analysis
• Knowledge of professional software engineering practices and best practices for the full software development life
cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and
operations
• Proven ability to troubleshoot issues in production including root cause analysis
• Self-directed and capable of working effectively in a highly innovative and fast-paced environment
• Experience with Agile software development in a UNIX/Linux environment
• Experience with system architecture/design
Qualifications
• Passionate about technology and technical challenges of all types excite you
• Eagerness to learn and learn fast, enjoy working in a fast-paced environment
• Ability to develop detailed design and deliver a scalable implementation.
• Mentor developers in analysis, design, coding and unit testing techniques
• Motivated self-starter and team player; you inspire others to achieve great things
• Driven to provide the best customer experience via technology
• Supply chain industry experience is preferred
• Proven ability to work effectively in a cross-functional team
• Strong problem solving and troubleshooting skills with the ability to come up with creative solutions for different
problems
• Strong written/spoken communication skills
• Experience with distributed systems operating in a scalable/high volume environment
• Ability to drive innovation


Skills we are looking for :
- Experience in developing full-stack applications at scale in ReactJs/AngularJs & NodeJs.
- Strong knowledge and experience in HTML(5), CSS, SCSS, and Advanced JavaScript
- Good knowledge of coding RESTful APIs.
- Strong knowledge of Web Storage (Cookie, Local Storage, and Session Storage)
- Knowledge of modern authorization mechanisms, such as JWT
- Familiarity with modern front-end build pipelines and tools
- Ability to work in a lean-agile development environment.
Good to know :
- Using GIT
- Knowledge of AWS
- Familiarity with GraphQL will be a brownie point
The present role is a Backend Developer – SDE role for Goscale - Apna Tech
Collaboration.
About Goscale
Goscale is a premium technology company focusing on helping companies building
world class scalable products.
Goscale works with premium product companies (Indian and International) like - Swiggy,
ShareChat, Grab, Capillary, Uber, Workspan, Ovo and many more. We are responsible
for managing infrastructure for Swiggy as well.
We focus on building only world class tech product and our USP is building technology
can can handle scale from 1 million to 1 billion hits.
We invite candidates who have a zeal to develop world class products to come and work
with us.
About Apna
apna is India’s most trusted and fastest growing professional platform. apna aims to
connect the right jobs to the right people in the shortest possible time and deliver a
delightful holistic experience to job seekers and recruiters.
It is a one-of-a-kind comprehensive professional app where alongside job search, you
can do a lot more like learn new skills, network with like minded people, get support to
start your business, engage with particular professional communities to hone your skills
and share your expertise.
In the words of our users, apna is one of the most rewarding interactive career apps in
India.
Required Skills:
Take ownership of end-to-end product development
Be champion of Test Driven Development methodology
Building reusable code and libraries for future use
Optimization of the application for maximum speed and scalability
Implementation of security and data protection
Technical Documentation around the owned product
Skills And Qualifications:
Expert level in OOPS concepts and REST API development. Typically 4+ years of
professional experience
Proficiency in one or more of the following languages: Python, Java, Ruby, Go
Knowledge around ElasticSearch, RabbitMQ, Redis
Integration of multiple data sources and databases into one system
Implementing automated testing platforms and unit tests
Proficient understanding of git
Knowledge of GCP would be a plus



