Sales Manager

Product Analyst

We are seeking a detail-oriented and analytical Product Analyst to join our team. The ideal candidate will work closely with cross-functional teams to evaluate product performance, conduct user and market research, and translate data into actionable insights.

Roles & Responsibilities

• Conduct market and user research to analyse customer needs, business requirements, and industry trends, translating insights into frictionless customer journeys.
• Define product strategy and contribute to the creation of prototypes, feature concepts, and long-term product roadmaps.
• Collaborate closely with Business, and UX teams to shape product flows and user experiences.
• Partner with Engineering teams to ensure smooth development, execution, and timely product launches.
• Work with the QA team to ensure high-quality product delivery without any issues/defects.
• Manage the full product lifecycle, including ideation, requirements definition, user research, specification writing, testing, and performance tracking.

Desired Skills

• Proactive, solution-oriented mindset with strong ownership of deliverables.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills, with the ability to articulate ideas clearly and effectively.

Qualifications & Experience

• 0–1 year of product management experience post engineering.
• B.Tech from IITs, NITs, BITS, or other reputed engineering institutions.
• Prior software development experience is an added advantage.

Location

• Bengaluru (Work from office, Full-time)

Compensation

• Competitive, aligned with market standards.

Role Name: System Analyst/ Business Analyst

Experience: 6-10 years in the Banking Domain as a Banker / Digital Product management

Salary: up to 25 LPA

Location: Bangalore 

Preferred Skills / Experience

• Banking Domain experience – Retail Banking, Payments

• Business Analysis and Functional consulting

• Writing User Stories

• Agile Methodology

• Knowledge of JIRA, Confluence

• Good Communication skills – written and verbal

• Ability to identify detailed activities, plan them along with the PM

• Co-ordination between different stakeholders

• Be proactive, open and honest in communicating with management

• Ability to communicate effectively with the stakeholders – internal and external

• Ability to interact at various levels within the organization

• Ability to identify and mitigate risks and issues

• Perform User Story reviews of the product

• Contribute and review testing approach and strategy

• Provide functional direction to the team

• Innovate and bring in new and better features in the product

• Escalate to the management in case anything is behind schedule

• Be proactive, foresee risks and issues

We are a team of Product Management and FinTech honchos & alumni of distinguished institutions (IIT/IIM/ICAI) and we are building something at the cutting edge of HR & FinTech Universe (Embedded Finance is the word)! We have most recently raised Series A funding from IndiaMart and BeeNext and looking to expand our team. We are building something that is unique, real, and Impactful. If you carry a similar passion, we'd love to hear from you!

Responsibilities:

• Act as a Techno-Functional Consultant and maximize adoption of our company.
• Assist & train Customers to implement their process and help them to resolve their support queries.
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities.
• Eliminate risks proactively and share product feedback and experience with the Product team.
• Showcase newly released features and maximize consumption, share a road-map with customers and gather their feedback to improvise the product.
• Delivering and communicating ROI for our clients, throughout the customer lifecycle.
• Being the trusted partner for the customer on the use-case and product functionality.
• Customer onboarding, training, and support.
• Making customers aware of resources such as knowledgebase articles, tutorials, how-to videos, and webinars.
• Gathering customer feedback and sharing it internally to improve the product and/or establish better Customer Support practices.
• Analyzing customer data and helping them discover aspects of the product that are most beneficial to them.
• Carrying out periodic health checks to avoid churn.
• Firefighting during account escalations.
• Account management and renewals.
• Keeping customers updated on changes to the product they're using, new features, and new products they might find useful.
• Encouraging customer advocacy through internal NPS surveys, external reviews, case studies, testimonials, and referrals.
• Upselling and cross-selling through review of customers' progress.

Requirements:

• Post Graduation (MBA).
• Experience of a growing company with a focus on personal growth.

We are currently looking for Senior Recruiters & International recruiters for our Job Search Services department.

Responsibilities:

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest the availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate responses and interview schedules with clients, as needed

Task:

• Need to run our software products in different international environments (on premise and cloud providers)
• Support the developers while debugging issues
• Analyse and monitor software during runtime to find bugs, performance issues and plan growth of the system
• Integrate new technologies to support our products while growing in the market
• Develop Continuous Integration and Continuous Deployment Pipelines
• Maintain our on premise hosted servers and applications, like operating system upgrades, software upgrades, introducing new database versions etc.
• Automation of task to reduce amount of human errors and parallelize work

We wish:

• Basic OS knowledge (Debian, CentOS, Suse Enterprise Linux)
• Webserver administration and optimization (Apache, Traefik)
• Database administration and optimization (Mysql/MariaDB, Oracle, Elasticsearch)
• jvm administration and optimization application server administration and optimization (Servicemix, Karaf, Glassfish, Springboot)
• Scripting experience (Perl, Python, PHP, Java)
• Monitoring experience (Icinga/Nagios, Appdynamics, Prometheus, Grafana)
• Knowledge container management (Docker/ContainerD, DC/OS, Kubernetes)
• Experience with automatic deployment processes (Ansible, Gitlab-CI, Helm)
• Define and optimize processes for system maintenance, continuous integration, and continuous delivery
• Excellent communication skill & proficiency in English is necessary
• Leadership skill with team motivational approach
• Good Team player

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

Your Contact for this position is Janki Raval .

Would you like to become part of this highly innovative, dynamic, and exciting world?

We look forward to your expressive Resume.

Job Title : Mulesoft Ops Lead

Location : 100% Remote

What we're looking for

• 7+ years of professional work experience in the Enterprise Integration domain.
• Must have experience of implementing 2-3 end to end enterprise level integration solutions.
• Experience in Design and Implement Integration solutions leveraging Mulesoft.
• Good Understanding of REST/SOAP principles and Dataweave.
• Candidates must have a good understanding of Anypoint platform and Anypoint Studio.
• Must be able to work as an individual contributor.
• Should have Strong knowledge on securing the web APIs data-integrity/confidentiality (Oauth 2. 0, Web JWT Token, x509 certificates).
• Should have Knowledge on API Management concepts and fundamentals.
• Should have exposure to Integration with Salesforce, Workday, and Database.
• Should have a good understanding of HTTP and HTTPS protocols and basic knowledge on HTTP headers, request/response, XML/JSON data structure, SOAP/REST services.
• Experience on any enterprise service bus product and/or JMS messaging.
• Should have knowledge on MUnit to automate testing.
• Experience on Oracle SOA, Oracle B2B is an advantage.
• Client facing roles so good communication skills are a must.

• Generating leads for SMS and Email marketing.
• Increase sales & revenue. Achieve goals and targets.
• Preparing Sales and Marketing Strategy.
• Report on a daily/weekly basis.
• Coordination and communication with internal and external customers for enquiry generation & enquiry handling.
• Excellent communication skills and efficiency in MS-Excel, MS-Word & MS- PowerPoint.
• Strong in Client interaction.
• Enter and update customer information in the database.
• Answer questions about products or the company.
• Keep records of calls and sales and note useful information.

Role: Zoho Technical Executive

Experience: Minimum 1 Year

Main Responsibilities will be to:

• Provide Support to me for Plant's Zoho Activities
• Data Entry skillset for mass data related tasks at Engage Portal
• Need to be proficient in Microsoft Excel
• Experience in Zoho will be preferable.
• Zoho CRM, Zoho Books, Zoho Inventory, Zoho Creator (Any Experience on these Applications)
• Knowledge of Common IT Troubleshooting