Senior Cloud Architect

Job Title : Senior DevOps Engineer

Location : Remote

Experience Level : 5+ Years

Role Overview :

We are a funded AI startup seeking a Senior DevOps Engineer to design, implement, and maintain a secure, scalable, and efficient infrastructure. In this role, you will focus on automating operations, optimizing deployment processes, and enabling engineering teams to deliver high-quality products seamlessly.

Key Responsibilities:

Infrastructure Scalability & Reliability :

• Architect and manage cloud infrastructure on AWS, GCP, or Azure for high availability, reliability, and cost-efficiency.
• Implement container orchestration using Kubernetes or Docker Compose.
• Utilize Infrastructure as Code (IaC) tools like Pulumi or Terraform to manage and configure infrastructure.

Deployment Automation :

• Design and maintain CI/CD pipelines using GitHub Actions, Jenkins, or similar tools.
• Implement deployment strategies such as canary or blue-green deployments, and create rollback mechanisms to ensure seamless updates.

Monitoring & Observability :

• Leverage tools like OpenTelemetry, Grafana, and Datadog to monitor system health and performance.
• Establish centralized logging systems and create real-time dashboards for actionable insights.

Security & Compliance :

• Securely manage secrets using tools like HashiCorp Vault or Doppler.
• Conduct static code analysis with tools such as SonarQube or Snyk to ensure compliance with security standards.

Collaboration & Team Enablement :

• Mentor and guide team members on DevOps best practices and workflows.
• Document infrastructure setups, incident runbooks, and troubleshooting workflows to enhance team efficiency.

Required Skills :

• Expertise in managing cloud platforms like AWS, GCP, or Azure.
• In-depth knowledge of Kubernetes, Docker, and IaC tools like Terraform or Pulumi.
• Advanced scripting capabilities in Python or Bash.
• Proficiency in CI/CD tools such as GitHub Actions, Jenkins, or similar.
• Experience with observability tools like Grafana, OpenTelemetry, and Datadog.
• Strong troubleshooting skills for debugging production systems and optimizing performance.

Preferred Qualifications :

• Experience in scaling AI or ML-based applications.
• Familiarity with distributed systems and microservices architecture.
• Understanding of agile methodologies and DevSecOps practices.
• Certifications in AWS, Azure, or Kubernetes.

What We Offer :

• Opportunity to work in a fast-paced AI startup environment.
• Flexible remote work culture.
• Competitive salary and equity options.
• Professional growth through challenging projects and learning opportunities.

Job Title: AWS DevOps Engineer

Experience Level: 5+ Years

Location: Bangalore, Pune, Hyderabad, Chennai and Gurgaon

Summary:

We are looking for a hands-on Platform Engineer with strong execution skills to provision and manage cloud infrastructure. The ideal candidate will have experience with Linux, AWS services, Kubernetes, and Terraform, and should be capable of troubleshooting complex issues in cloud and container environments.

Key Responsibilities:

• Provision AWS infrastructure using Terraform (IaC).
• Manage and troubleshoot Kubernetes clusters (EKS/ECS).
• Work with core AWS services: VPC, EC2, S3, RDS, Lambda, ALB, WAF, and CloudFront.
• Support CI/CD pipelines using Jenkins and GitHub.
• Collaborate with teams to resolve infrastructure and deployment issues.
• Maintain documentation of infrastructure and operational procedures.

Required Skills:

• 3+ years of hands-on experience in AWS infrastructure provisioning using Terraform.
• Strong Linux administration and troubleshooting skills.
• Experience managing Kubernetes clusters.
• Basic experience with CI/CD tools like Jenkins and GitHub.
• Good communication skills and a positive, team-oriented attitude.

Preferred:

• AWS Certification (e.g., Solutions Architect, DevOps Engineer).
• Exposure to Agile and DevOps practices.
• Experience with monitoring and logging tools.

●              Work with application development teams to identify and understand their operational pain points.

●              Document these challenges and define goals to be achieved by the infrastructure team.

●              Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.

●              Rollout tools and processes with heavy focus on automation.

●              Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.

●              Co-own the responsibility with application development teams to ensure the reliability of services.

●              Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services

●              Establish and implement administrative and operational best practices in the application development teams.

●              Find avenues to reduce infrastructure costs and drive optimization in all services.

●              5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)

●              Experience with git, CI / CD, Docker, etc

●              Experience in working with infrastructure as code (Terraform, etc).

●              Strong Linux Shell scripting experience

●              Experience with one of the programming languages like Python, Java, Kotlin, etc.

we’d love to speak with you. Skills and Qualifications:

Strong experience with continuous integration/continuous deployment (CI/CD) pipeline tools such as Jenkins, TravisCI, or GitLab CI.

Proficiency in scripting languages such as Python, Bash, or Ruby.

Knowledge of infrastructure automation tools such as Ansible, Puppet, or Terraform.

Experience with cloud platforms such as AWS, Azure, or GCP.

Knowledge of container orchestration tools such as Docker, Kubernetes, or OpenShift.

Experience with version control systems such as Git.

Familiarity with Agile methodologies and practices.

Understanding of networking concepts and principles.

Knowledge of database technologies such as MySQL, MongoDB, or PostgreSQL.

Good understanding of security and data protection principles.

Roles and responsibilities:

● Building and setting up new development tools and infrastructure

● Working on ways to automate and improve development and release processes

● Deploy updates and fixes

● Helping to ensure information security best practices

● Provide Level 2 technical support

● Perform root cause analysis for production errors

● Investigate and resolve technical issues

Key Responsibilities:

• Work with the development team to plan, execute and monitor deployments
• Capacity planning for product deployments
• Adopt best practices for deployment and monitoring systems
• Ensure the SLAs for performance, up time are met
• Constantly monitor systems, suggest changes to improve performance and decrease costs.
• Ensure the highest standards of security

Key Competencies (Functional):

• Proficiency in coding in atleast one scripting language - bash, Python, etc
• Has personally managed a fleet of servers (> 15)
• Understand different environments production, deployment and staging
• Worked in micro service / Service oriented architecture systems
• Has worked with automated deployment systems – Ansible / Chef / Puppet.
• Can write MySQL queries

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.