Senior Cloud Architect

Job Purpose and Impact

The DevOps Engineer is a key position to strengthen the security automation capabilities which have been identified as a critical area for growth and specialization within Global IT’s scope. As part of the Cyber Intelligence Operation’s DevOps Team, you will be helping shape our automation efforts by building, maintaining and supporting our security infrastructure.

Key Accountabilities

• Collaborate with internal and external partners to understand and evaluate business requirements.
• Implement modern engineering practices to ensure product quality.
• Provide designs, prototypes and implementations incorporating software engineering best practices, tools and monitoring according to industry standards.
• Write well-designed, testable and efficient code using full-stack engineering capability.
• Integrate software components into a fully functional software system.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Proficiency in at least one configuration management or orchestration tool, such as Ansible.
• Experience with cloud monitoring and logging services.

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent exp
• Knowledge of public cloud services & application programming interfaces
• Working exp with continuous integration and delivery practices

Preferred Qualifications

• 3-5 years of relevant exp whether in IT, IS, or software development
• Exp in:
•  Code repositories such as Git
• Scripting languages (Python & PowerShell)
• Using Windows, Linux, Unix, and mobile platforms within cloud services such as AWS
• Cloud infrastructure as a service (IaaS) / platform as a service (PaaS), microservices, Docker containers, Kubernetes, Terraform, Jenkins
• Databases such as Postgres, SQL, Elastic

LogiNext is looking for a technically savvy and passionate DevOps Engineer to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust and scalable infrastructure.

You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline development operations and processes. You are a master in troubleshooting and resolving issues in non-production and production environments.

Responsibilities:

Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases, web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Support several Linux servers running our SaaS platform stack on AWS, Azure, GCP Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations

Requirements:

Bachelor’s degree in Computer Science, Information Technology or a related field 2 to 4 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills

• 2+ years work experience in a DevOps or similar role
• Knowledge of OO programming and concepts (Java, C++, C#, Python)
• A drive towards automating repetitive tasks (e.g., scripting via Bash, Python, etc)
• Fluency in one or more scripting languages such as Python or Ruby.
• Familiarity with Microservice-based architectures
• Practical experience with Docker containerization and clustering (Kubernetes/ECS)
• In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
• Experience with CI/CD tools Azure DevOps, AWS cloud formation, Lamda functions, Jenkins, and Ansible
• Experience with AWS, Azure, or another cloud PaaS provider.
• Solid understanding of configuration, deployment, management, and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
• Proficiency with source control, continuous integration, and testing pipelines
  
• Effective communication skills

• Deploy and maintain critical applications on cloud-native microservices architecture.
• Implement automation, effective monitoring, and infrastructure-as-code.
• Deploy and maintain CI/CD pipelines across multiple environments.
• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them.
• Analyze how customers are using the platform and help drive continuous improvement.
• Support and work alongside a cross-functional engineering team on the latest technologies.
• Iterate on best practices to increase the quality & velocity of deployments.
• Sustain and improve the process of knowledge sharing throughout the engineering team
• Identification and prioritization of technical debt that risks instability or creates wasteful operational toil.
• Own daily operational goals with the team.

• Extensive experience in designing & supporting Azure Managed Services Operations.  
• Maintaining the Azure Active Directory and Azure AD authentication. 
• Azure update management – Handling updates/Patching. 
• Good understanding of Azure services (Azure App Service, Azure SQL,  Azure Storage Account..etc). 
• Understanding of load balancers, DNS, virtual networks, NSG and firewalls in cloud environment. 
• ARM templates writing, setup automation for resources provisioning. 
• Knowledge on Azure automation and Automation Desire State Configuration. 
• Good understanding of High Availability and Auto scaling. 
• Azure Backups and ASR (Azure Site Recovery) 
• Azure Monitoring and Configuration monitoring (performance metrics, OMS) 
• Cloud Migration Experience(On premise to Cloud). 
• PowerShell scripting for custom tasks automation. 
• Strong experience in configuring, maintaining, and troubleshooting Microsoft based production systems. 
  
  Certification: 
  
  Azure Administrator (AZ-103) & Azure Architect (AZ-300 & AZ-301) 

Role : SRE

Experience : 4 - 8 Years

• Experience in building, deploying and operating cloud solutions on Kubernetes
• Strong expertise administrating and scaling Kubernetes on bare metal and CKA preferred
• Expertise on K8s Interfaces CNI, CSI, CRI and Service meshe
• Hands-on experience as a DevOps or Automation development
• Demonstrable knowledge of TCP/IP, Linux operating system internals, filesystems, disk/storage technologies and storage protocols.
• Experience working with Helm Charts and building out Infrastructure As Code (IaC)
• Experience in writing software to automate orchestration tasks at scale; we commonly use Python, Go, and Shell scripting
• Knowledge of systems (Linux, GNU tooling), networking (OSI model, DNS, routing) and virtualization vs containerization
• Expertise in CI/CD tooling for cloud-based applications specifically Terraform / CloudFormation, Jenkins and Git
• Architected CNF Orchestration with Kubernetes
• Strong understanding of the principles of 12-factor apps and modern containerized microservices
• Plan for reliability by designing systems to work across our multi-region and multi-cloud environments
• Experience developing and using Application & Integration stacks/tools such as Kafka, Spring Cloud, Apache Camel, Kubernetes, Docker, Redis, Knative, and NoSQL

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for https://www.simplilearn.com/top-benefits-of-learning-devops-article" target="_blank">DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate https://www.simplilearn.com/best-ci-cd-tools-article" target="_blank">CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (https://www.simplilearn.com/open-source-pipeline-tools-for-devops-article" target="_blank">CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable