Senior Cloud Architect

Job Brief

The role is to coordinate strategies for defining, deploying, and designing a next-generation, cloud-based unified communications platform. This includes managing all engineering projects for VoIP initiatives, planning technology roadmaps, and configuring and optimizing all products and services, both internally and those integrated with Internet-based services.

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

About the role:

We are seeking a highly skilled Azure DevOps Engineer with a strong background in backend development to join our rapidly growing team. The ideal candidate will have a minimum of 4 years of experience and has have extensive experience in building and maintaining CI/CD pipelines, automating deployment processes, and optimizing infrastructure on Azure. Additionally, expertise in backend technologies and development frameworks is required to collaborate effectively with the development team in delivering scalable and efficient solutions.

Responsibilities

• Collaborate with development and operations teams to implement continuous integration and deployment processes.
• Automate infrastructure provisioning, configuration management, and application deployment using tools such as Ansible, and Jenkins.
• Design, implement, and maintain Azure DevOps pipelines for continuous integration and continuous delivery (CI/CD)
• Develop and maintain build and deployment pipelines, ensuring that they are scalable, secure, and reliable.
• Monitor and maintain the health of the production infrastructure, including load balancers, databases, and application servers.
• Automate the software development and delivery lifecycle, including code building, testing, deployment, and release.
• Familiarity with Azure CLI, Azure REST APIs, Azure Resource Manager template, Azure billing/cost management and the Azure Management Console
• Must have experience of any one of the programming language (Java, .Net, Python )
• Ensure high availability of the production environment by implementing disaster recovery and business continuity plans.
• Build and maintain monitoring, alerting, and trending operational tools (CloudWatch, New Relic, Splunk, ELK, Grafana, Nagios).
• Stay up to date with new technologies and trends in DevOps and make recommendations for improvements to existing processes and infrastructure.
• ontribute to backend development projects, ensuring robust and scalable solutions.
• Work closely with the development team to understand application requirements and provide technical expertise in backend architecture.
• Design and implement database schemas.
• Identify and implement opportunities for performance optimization and scalability of backend systems.
• Participate in code reviews, architectural discussions, and sprint planning sessions.
• Stay updated with the latest Azure technologies, tools, and best practices to continuously improve our development and deployment processes.
•  
• Mentor junior team members and provide guidance and training on best practices in DevOps.

Required Qualifications

• BS/MS in Computer Science, Engineering, or a related field
• 4+ years of experience as an Azure DevOps Engineer (or similar role) with experience in backed development.
• Strong understanding of CI/CD principles and practices.
• Expertise in Azure DevOps services, including Azure Pipelines, Azure Repos, and Azure Boards.
• Experience with infrastructure automation tools like Terraform or Ansible.
• Proficient in scripting languages like PowerShell or Python.
• Experience with Linux and Windows server administration.
• Strong understanding of backend development principles and technologies.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Problem-solving and analytical skills.
• Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps
• Excellent problem-solving, critical thinking, and communication skills.
• Have worked in a product based company.

What we offer:

• Competitive salary and benefits package
• Opportunity for growth and advancement within the company
• Collaborative, dynamic, and fun work environment
• Possibility to work with cutting-edge technologies and innovative projects

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Job Description:

Responsibilities

·       Having E2E responsibility for Azure landscape of our customers

·       Managing to code release and operational tasks within a global team with a focus on automation, maintainability, security and customer satisfaction

·       Make usage of CI/CD framework to rapidly support lifecycle management of the platform

·       Acting as L2-L3 support for incidents, problems and service request

·       Work with various Atos and 3rd party teams to resolve incidents and implement changes

·       Implement and drive automation and self-healing solutions to reduce toil

·       Enhance error budgets and hands on design and development of solutions to address reliability issues and/or risks

·       Support ITSM processes and collaborate with service management representatives

Job Requirements

·       Azure Associate certification or equivalent knowledge level

·       5+ years of professional experience

·       Experience with Terraform and/or native Azure automation

·       Knowledge of CI/CD concepts and toolset (i.e. Jenkins, Azure DevOps, Git)

·       Must be adaptable to work in a varied, fast paced exciting, ever changing environment

·       Good analytical and problem-solving skills to resolve technical issues

·       Understanding of Agile development and SCRUM concepts a plus

·       Experience with Kubernetes architecture and tools a plus