Role Overview
The Head – Strategic Operations role is responsible for ensuring smooth, structured, and scalable execution across the organization. The role focuses on translating leadership vision into clear systems, coordinated teams, and reliable day-to-day operations.
This position works closely with senior leadership to strengthen processes, improve execution quality, and support sustainable organizational growth.
Key Responsibilities
- Translate business and growth strategies into actionable operational plans
- Design, implement, and maintain SOPs, workflows, and execution frameworks
- Coordinate across sales, marketing, academics, operations, and support teams
- Support hiring, onboarding, and training processes in collaboration with HR
- Monitor execution timelines, delivery quality, and operational consistency
- Track key performance indicators and prepare structured performance reports
- Identify process gaps and drive continuous operational improvements
- Act as a bridge between leadership planning and on-ground execution
Eligibility & Requirements
- Prior experience in strategic operations, business operations, or senior operations roles
- Strong organizational, planning, and execution skills
- Ability to manage multiple teams and cross-functional priorities
- Process-oriented mindset with a focus on clarity and outcomes
- Experience in education, EdTech, or service-based organizations preferred
- Strong communication and coordination capabilities
Shubham Vishwakarma
Full Stack Developer - Averlon
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grafanaRole Overview
We are looking for a skilled Systems Engineer with strong expertise in Ansible automation, Kubernetes, and system-level scripting. This role focuses on building scalable automation and managing GPU-aware infrastructure.
Key Responsibilities
- Develop and maintain automation workflows using Ansible
- Write and optimize Ansible playbooks for infrastructure and application deployment
- Automate system-level tasks using Bash scripting
- Debug and test automation workflows for reliability and scalability
- Manage Kubernetes clusters, including:
- Pod lifecycle management
- Networking and firewall configurations
- GPU resource mapping and scheduling
- Custom Resource Definitions (CRDs)
- Collaborate with engineering teams to integrate automation into CI/CD pipelines
- Ensure secure and scalable infrastructure for AI workloads
Requirements
- Strong hands-on experience with Ansible and automation workflows
- Solid Linux system administration experience
- Proficiency in Bash scripting
- Deep understanding of Kubernetes (pods, networking, CRDs, GPU scheduling)
- Experience in debugging and optimizing automation systems
- Strong problem-solving and ownership mindset
Nice to Have
- Experience with GPU workloads or HPC environments
- Exposure to monitoring tools like Prometheus and Grafana
We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to
meet or exceed revenue goals.
This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities
Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
Counsel leads on their personal-growth prospects in the education industry
Maintain excellent and supportive rapport with all leads
Follow up after the sale to ensure customer satisfaction and gain referrals
Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
Use CRM to track leads and manage pipelines daily
Achieve monthly targets, and unlock fast growth opportunities within the
department, eventually managing own sales team(s) and beyond
Qualification Criteria
2+ years of experience working in Sales or Marketing in EdTech space
(preferable but not required) or 1-2 years of experience in Academic
counselling/school counselling/clinical counselling
Excellent verbal communication skills, strong conversationalist, and well-versed in English
Strong negotiation and objection handling skills with the ability to work within deadlines
Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
Understand the landscape of the Education Industry and the current needs of teachers and school leaders
Proficient with Microsoft Office / Google Documents and CRM systems
Additional Requirements
Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount
Keep company work & data 100% secure and not visible to any other but the employee
Job Summary:
We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.
Responsibilities:
- Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
- Set performance goals for the team and ensure that they are met or exceeded.
- Define and implement a scalable support model to accommodate growth and changing customer needs.
- Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
- Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
- Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
- Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
- Train and coach agents on effective communication and problem-solving techniques to improve their performance.
- Build and maintain strong relationships with customers to ensure loyalty and retention.
- Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
- Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.
Qualifications:
- Bachelor's degree in business, management, or a related field.
- Minimum of 5 years of experience in customer support or related fields.
- Experience building and managing a team of agents in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
- Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of Agriculture Products and Farming is a plus.
- Knowledge of the Monarch product line or similar technical field is a plus.
- Flexibility to work in different time zones.
DockerKubernetes
Amazon Web Services (AWS)We're Hiring: DevOps Tech Lead with 7-9 Years of Experience! 🚀
Are you a seasoned DevOps professional with a passion for cloud technologies and automation? We have an exciting opportunity for a DevOps Tech Lead to join our dynamic team at our Gurgaon office.
🏢 ZoomOps Technolgy Solutions Private Limited
📍 Location: Gurgaon
💼 Full-time position
🔧 Key Skills & Requirements:
✔ 7-9 years of hands-on experience in DevOps roles
✔ Proficiency in Cloud Platforms like AWS, GCP, and Azure
✔ Strong background in Solution Architecture
✔ Expertise in writing Automation Scripts using Python and Bash
✔ Ability to manage IAC tools and CM tools like Terraform, Ansible, pulumi etc..
Responsibilities:
🔹 Lead and mentor the DevOps team, driving innovation and best practices
🔹 Design and implement robust CI/CD pipelines for seamless software delivery
🔹 Architect and optimize cloud infrastructure for scalability and efficiency
🔹 Automate manual processes to enhance system reliability and performance
🔹 Collaborate with cross-functional teams to drive continuous improvement
Join us to work on exciting projects and make a significant impact in the tech space!
Apply now and take the next step in your DevOps career!
Android Development
Kotlin
JavaLocation : Bengaluru
Experience: 2 - 4 yrs
Semaai is an Agritech startup backed by the top International VCs. We are on a mission to uplift the livelihood and income of 55 million farmers in Indonesia through a highly trusted network of MSMEs(Toko Tanis) and farmer groups.
Agriculture in Indonesia is one of the biggest untapped opportunities in Asia as it is a $100 Billion economy but one of the least digitised sectors even though the country has the fourth-highest mobile user base in the world. We aim to be the first full-stack upstream solution for farmers and Agri SMEs with a focus on inputs, advisories, and Agri finance.
We are building the Engineering Founding Team @Semaai, and looking for members who are enthusiastic, and love a high level of autonomy.
Milestones:
- Launched our first product (Agriculture Input Products Marketplace) in August’21 in 3 weeks
- Onboarded most of the Central Java distributors on our marketplace
- 20% WOW growth in revenue
- 20% WOW growth of active user base
Link to our product:
Who we are:
Semaai's co-founders are ex Entrepreneurs, from Goldman Sachs, World Bank, and Schlumberger, with 30 years of rich experience in the technology, agri-business, and development sector in Indonesia and India.
We might be a right fit if you:
- Have 2-4 yrs of experience in Android development
- More than 1 year experience in Kotlin
- Sufficient experience in Problem solving
- Experience and knowledge of MVVM architecture
- Experience with Android UI themes, styles, and attributes
- Understand the Data Structures
- Startup experience is a plus plus
Why should you join:
- We believe increasing the income of farmers and MSMEs will speed up their upward social mobility
- We want to build products that create a positive impact on this truly underserved segment.
- End-to-end ownership — for any given project, we have one person who is responsible. While they don’t necessarily have to do all the work themselves, it’s their job to make sure all the work gets done.
- Bias towards action — we launch betas and prototypes as early as we can. This helps ensure that we’re building what users want.
- Inclusive culture — a core part of our culture is our commitment to building an actively inclusive work environment that makes Semaai an excellent home for everyone.
**We look forward to working with people who have similar beliefs and goals.
What you’ll do:
- Dedication to keeping the highest quality, maintainability, and flexibility in code by strictly adhering to best practices and guidelines
- Architect and build projects using Kotlin for Android
- Take all Android technical decisions on high level and low level design
- Ensure the best possible performance, quality, and responsiveness of the application
- Work with other teams to solve technical problems
- Work with the founders, user research, and product design to understand users and address their needs.
- Collaborate with other developers to set best practices, and standards for development across the organization and help shape a culture of technology-first product building.
Interview Process:
After a technical screening round, we will have two rounds of technical interviews 45 mins each within 72 hours. The first technical interview will be focused on logical reasoning and CS fundamentals, and the second will be on the basics of android and logical reason. If all goes well, we extend the offer within 48 Hours.
NodeJS (Node.js)Java
React.js
React NativeAre you looking for a Senior Backend Engineer role in a high growth startup? Are you eager to learn and make a difference at work every day? If so, then read on.
At PlumQR, we work on revolutionizing the Food & Beverage industry with our cloud-based tech products. Millions of businesses across the world are switching for better, smarter & more hygienic products to reinvent their businesses. If you have what it takes to innovate & lead, we have just the right opportunity for you.
Requirements
- Minimum 3 years as a Senior Backend Engineer
- Strong software development experience in a SaaS product company
- Significant experience with NodeJS, React.js, React Native, MySQL, MongoDB, Java
- Cloud computing services (e.g. Google Cloud Platform)
- Strong problem-solving skills
- Ability to explain technical details to people inside the company
PostmanQA Engineer
Job Description
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About the job: We have a requirement forQA Engineer. It primarily involves Analyzing project requirements, Preparing test plan, API testing, and preparing test reports |
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Role: Role will be of QA Engineer |
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Location: Bangalore/Ahmedabad |
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Primary Skills: Manual Testing, No SQL, Web API Testing, API testing using postman/SoapUI etc,
Good to Have: Automation and Selenium Automation
Responsibilities:
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Organizational Support: We guarantee that you will experience an exceptionally warm hearted workplace and a big scope for career growth with extraordinary learning about testing tools. Your careers will soar to skies by working with us to realize our dream of building a world class center of excellence for automation.
Our experienced architects will step in to help finalize and propose architecture and framework aspects. Our full-fledged process department provides timely guidance on processes. In rare cases, if there is guidance required on people management front, an experienced HR team will always be available.
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Educational Qualifications ,Certifications & Experience : ● BE Computer Science ● Ideal Experience Range: Ideally, you should have spent between 2-3 years in IT industry to have first-hand experience of above mentioned responsibilities; however, Sigma is open to consider bright persons with lesser experience.
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Sigma believes in, and promotes non-discriminatory hiring. We never hire based on religion, sex, origin, race, physical ability and age. |
NodeJS (Node.js)Amazon Web Services (AWS)Roles & Responsibilities:
- Write well-designed, testable, efficient, and high-quality code.
- Design (LLD & HLD) and architect technical solutions for the business problems of a large-scale system.
- Prepare and produce releases of software components.
- Support continuous improvement by investigating alternatives and technologies.
- Contribute to all phases of the development lifecycle.
- Lead the backend engineering team with examples.
Requirements:
- 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Node.Js
- Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
- Expertise in common Cloud technologies, AWS/GCP Knowledge of CI/CD tools and workflows.
- Knowledge in one or more of the following: NoSQL (especially, but not only Redis), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ)
- Good stakeholder management skills, with an ability to build trust and rapport with internal and external stakeholders
- It is good to have knowledge of Kubernetes and Docker and related deployment technologies.
Vue.js
HTML/CSS
JavascriptKnowledge in VUE JS is mandatory and selection process will depend 60% on it.
🤘 Who are we?
👌 The takeaway for you?
About the Learning curve in the Job role, the opportunities are plenty as Xongl is working on an inclusive deep tech in the field of distributed computing or storage on the cloud. Cloud will dominate to be the hotbed in India, with the double growth rate than globally in the cloud adoption, till 2030. As a frontend developer Intern, you will have the opportunity to work along with the core team for creating User Interfaces which will be used by enterprise customers. It will give you an edge to understand the client expectations in Enterprise SaaS applications. According to Nasscom, Cloud spending in India is estimated to grow at 30% p.a. to reach USD 7.1 – 7.2 Bn. in 2022.
- Fixed stipend.
- Certificate jointly signed by Xongl and NIT-Trichy
- Letter of recommendation.
- Full-time job offer with ESOP benefits.
The Intern for this position will go through mandatory 4 months of Internship period with a monthly stipend ranged between ₹6K- ₹10K / Month. First two weeks will be the probation period for this internship and the next two weeks will be onboarding training.
🤝 What are we expecting from you?
- Developing front end architecture.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Seeing through a project from conception to finished product.
- Implement APIs developed by the backend Developers.
Ruby
Ruby on Rails (ROR)Javascript
MongoDBJob Description:
We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Job Responsibilities:
- Design, build, and maintain efficient, reusable, and reliable Ruby code.
- Integration of data storage solutions.
- Integration of user-facing elements developed by front-end developers with server side logic.
- Identify bottlenecks and bugs, and devise solutions to these problems.
- Help maintain code quality, organization and automatization.
Job Requirements:
- Knowledge of Ruby on Rails, Ruby, SQL, JavaScript and Git.
- Experience with Shopify, ReactJs, JQuery CSS, HTML would be plus.
- Strong grasp of TDD and BDD.
- Experience with Heroku or AWS or DigitalOcean.
- A knack for writing clean, readable Ruby code.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon