Head of Marketing

NEED TO HAVE

1) 1+ years of work experience on some front end like React.JS, nodejs or Angular.JS

2) HTML, CSS

3) Strong in Javascript concepts

4) Good communication skills

5) Loves to code

GOOD TO HAVE

1) Experience with type script will be a plus

2) Experience with Nest.JS framework will be a plus

3) Strong hold on ES6 principles.

4) Familiar with TDD ( Test Driven Development ) will be a plus.

5) Familiar with working in CI / CD will be a plus

6) Micro-Service architecture knowledge will be an added benefit.

Role - IT Cloud Engineer/ Devops

• Proficient in Linux.
• Hands on experience with AWS cloud or Google Cloud.
• Knowledge of container technology like Docker.
• Expertise in scripting languages. (Shell scripting or Python scripting)
• Working knowledge of LAMP/LEMP stack, networking and version control system like Gitlab or Github.

Job Description:

The incumbent would be responsible for:

• Deployment of various infrastructures on Cloud platforms like AWS, GCP, Azure, OVH etc.
• Server monitoring, analysis and troubleshooting.
• Deploying multi-tier architectures using microservices.
• Integration of Container technologies like Docker, Kubernetes etc as per application requirement.
• Automating workflow with python or shell scripting.
• CI and CD integration for application lifecycle management.
• Hosting and managing websites on Linux machines.
• Frontend, backend and database optimization.
• Protecting operations by keeping information confidential.
• Providing information by collecting, analyzing, summarizing development & service issues.
• Prepares & installs solutions by determining and designing system specifications, standards & programming.

We are offering a structured unpaid Digital Marketing Internship for individuals who want real, hands-on experience instead of just theory. This program is designed for students and beginners who are serious about learning, executing, and building a practical skill set.

This is not a stipend-based role. The focus is learning, implementation, and measurable improvement.

What You Will Learn & Work On

During the internship, you will receive guided learning materials and direct mentorship while working on real tasks, including:

• Social media content planning and scheduling
• Basic graphic content coordination (Canva or similar tools)
• SEO fundamentals (keyword research, on-page basics)
• Content writing for blogs and social platforms
• Market and competitor research
• Performance tracking and basic analytics reporting
• Campaign planning fundamentals

You will not just “observe.” You will execute.

What We Provide

• Structured learning resources
• Practical assignments and live project exposure
• Regular mentorship and performance feedback
• Skill development roadmap
• Internship Completion Certificate (based on performance and discipline)

What We Expect

• Consistency and discipline
• Willingness to learn and take feedback
• Meeting deadlines without excuses
• Basic understanding of social media platforms
• Stable internet and working system

This opportunity is for candidates who value growth and experience over short-term compensation.

Important Note

This is a completely unpaid internship. There is no stipend. If your priority is immediate financial compensation, this role is not suitable for you.

If your priority is learning, execution, and building practical digital marketing skills, then this can be a strong starting point.

Role Overview

We are looking for an experienced Node.js Developer with deep expertise in backend engineering and related frameworks. The ideal candidate will be a strong problem solver, effective communicator, and proven mentor capable of leading development initiatives while ensuring code quality, scalability, and performance optimization.

Key Responsibilities

• Lead and contribute to multiple backend development projects ensuring high-quality delivery.
• Collaborate with business analysts, architects, and cross-functional teams to define technical specifications and gather requirements.
• Design and implement scalable, secure, and high-performance applications using Node.js and related frameworks.
• Develop detailed HLD (High-Level Design) and LLD (Low-Level Design) solutions.
• Mentor and guide junior developers, fostering knowledge sharing and growth.
• Participate in peer code reviews, ensuring adherence to best practices and coding standards.
• Optimize performance, concurrency, and scalability of applications.
• Implement CI/CD pipelines and ensure smooth deployment processes.
• Support and troubleshoot production issues, providing L3 support as required.
• Continuously research, evaluate, and integrate new technologies to improve applications and processes.
• Establish and enforce engineering best practices within the team.
• Actively participate in recruitment and talent-building initiatives.

Required Skills & Qualifications

• 5–10 years of strong professional experience in Node.js and frameworks like Express.js.
• Proficiency in MERN stack (preferred but must be heavy on Node.js).
• Strong understanding of multi-threading, concurrency, and performance optimization.
• Solid debugging, troubleshooting, and performance profiling expertise.
• Hands-on experience with source control systems (Git) and CI/CD environments.
• Familiarity with Agile methodologies (Scrum/Kanban).
• Strong knowledge of object-oriented and service-oriented application development.
• Excellent communication, leadership, and collaboration skills.
• Proven ability to work independently and in team settings with high ownership.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

• Manage different versions of complicate code and distribute them to different teams in the organization utilizing TFS.
• Develop an ASP.Net application to input and manage a production schedule, production statistical analysis and trend reporting.
• Create routines for importing data utilizing XML, CSV and comma delimitate files.
• Filter and cleanse OLTP data with complex store procedures and SSIS packages in the staging area.
• Develop a dimensional database and OLAP cube using SSAS for analysis, maintenance and good customer service.
• Involve in development and implementation of SSIS, SSRS and SSAS application solutions for various business units across the organization.
• Extract the data from XML and load it to dimensional model.
• Maintain SQL scripts, indexes, complex queries for data analysis and extraction.
• Create advanced reports like dashboard and scoreboard using SharePoint and power pivot for better presentation of data.
• Create cubes in SSAS reports which require complex calculations such as calculation of the premium for a particular policy.
• Create SharePoint sub sites, lists, libraries, folders and apply site permissions according to the given requirement.
• Work with business analysts, subject matter experts, and other team members to determine data extraction and transformation requirements.
• Develop T-SQL functions and store procedures to support complex business requirements.
• Create and configure an OLTP replication database for disaster recovery purpose.
• Designed/Implemented/Maintain OLAP servers and processes to replicate production data to the server.

 Skill set: ASP.Net, Web, MySQL, C+, HTML, ASP.Net Angular(good to have), 

Job Description as mentioned below: · 

MS SQL; Database design, 

Stored Procedure, Functions, 

Views, triggers, and advanced queries · 

C# version 4 or higher. · 

Visual Studio 2013 or later. · 

ASP.NET web forms knowledge · 

Advanced JQuery/JavaScript · 

Ability to understand the existing applications and work on enhancements · Ability to understand requirements quickly · Documentation skills , Requirement Analysis · 

Good Communication skills 

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow