Head of Digital

Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

We are seeking a talented Java Full Stack Developer to join our team.

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular.

You will collaborate with cross-functional teams to define, design, and ship new features, and you will work closely with Architects to ensure the technical feasibility of designs and implement them accordingly.

Required Skills: 

• Exp. - 5 to 9 years. 
• Experience in Core Java 8 and above, Spring (including Core, WebMvc, Batch, Cloud etc). 
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 
• Develop user interfaces for modern web applications using Angular. 
• Experience with HTML5, CSS3, and JavaScript. 
• Good development experience with RDBMS, preferably DB2/Sybase databases. 
• Good knowledge of multi-threading and high-volume server-side development. 
• Basic working knowledge of Unix/Linux. 
• Excellent problem solving and coding skills in Java. 
• Strong interpersonal, communication and analytical skills. 
• Should be able to express their design ideas and thoughts. 

Good to have Skills: 

• Prior experience in investment banking / capital markets. 
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. 
• Knowledge of DevOps practices and CI/CD pipelines. 
• Familiarity with Agile methodologies. 
• Contributions to open-source projects. 
• Relevant certifications (e.g., Angular, Java). 

Python server development using Django, Flask, or other python frameworks.

Experience working with and building RESTful APIs.

Ability to write unit-tested and maintainable code.

Expertise in cloud platforms (preferable AWS: both traditional EC2 and serverless Lambda), micro-services architecture.

Experience with API security frameworks, token management and user access control including OAuth, JWT, etc.

Understanding of caching strategies and implementation (Redis, Memcache, etc.)

Profile Name: Client Service Executive

Experience: 1 year+ (relevant experience)

Working Hours: 7 PM- 4 AM ||Mon-Fri||

Working Location: Alkapuri, Vadodara

Key Responsibilities:

•Building excellent relationships with business partners such as internal Recruiting and Business development teams.

•Liaison between MSP/Clients and internal teams. Assist MSP managers in acquiring great talent and ensuring that Client hiring objectives are achieved.

•Communicating job requirements, changes, and compliance onboarding requirements promptly to internal teams.

•Building a solid relationship as the company's sole point of contact for both internal customers and external partners.

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida. 

Location:

Head Field Solutions Pvt. Ltd

B-8, Sector 59 (Noida)

Job Profile:

It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.

Roles & Responsibilities:

• The primary focus is to bring new business from new and existing clients.
• Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
• Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
• Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
• The candidate should:
• Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
• Cold calling and Market research to locate the potential Vendors/Clients.
• Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns. 
• Expertise generating new business for IT Staff Augmentation Services.
• Excellent interpersonal, rapport-building and negotiation skills.
• Expert in Delivery Management / Client Servicing.

Desired candidates profile:

The candidate must possess a proven ability to prospect, develop business and build relationships.

• 0-3 years of experience as BDE/BDM in US Staffing.
• In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
• Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.
  
  

Benefits:

• Employee friendly Corporate Work culture 
• Excellent Salary structure
• Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
• Best in class infrastructure 
• In-House Meals are available.

Hi

Job Description: Web Developer – Design Qandy

About the Company

Our Client is a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.

What would you be required to do?

• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks
• Design performance gauging, building robust APIs to support mobile and desktop clients
• Manage and optimize scalable distributed systems on the cloud
• Optimization of web applications for performance and scalability
• Develop automated tests to ensure business needs are met and allow for regression testing
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic.
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use

What skills we are looking for?

• Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap
• Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs
• Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives

Who qualifies?

• PHP Laravel Framework, PHP Design Patterns.
• Proficient in MySQL, PostgreSQL, MongoDB
• APIs, REST API, SOAP API, API Security, Open APIs
• Push Notifications, Laravel Events, Queue, Observers
• Excellent foundation in computer science, algorithms, and web design
• Experience writing highly secure web applications
• Experience with core AWS web-enabling technologies
• Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas
• Experience designing RESTful APIs, specifically for mobile apps
• Computer science degree or equivalent experience
• Experience leading a team
• 2+ Years’ experience in back-end development.

Section A: Purpose of the Role:

To engage with CXOs across the world’s most successful companies and successfully sell new business opportunities to ensure MnM’s growth.

Section B: Job Description

B.1 Responsibilities:

• Generate sales revenue in line with the MnM’s objectives and goals
• Ensure strong focus is to hunt and sell to net new logos / net new client accounts within defined timelines
• Identify key decision makers and act as a strategic partner to C-level and senior executives within an assigned organization to drive revenues

to understand their issues/needs/priorities through a consultative selling approach

• Collaborate with internal resources (such as Research, Client Services) and external network to prioritize and penetrate key accounts; quickly build relationships with key stakeholders to drive revenues
• Leverage CRM as a tool to capture accurate sales pipeline management, develop strategic territory mapping and maintain forecast
• Manage sales forecast accuracy on a monthly/quarterly/annual basis and ensure that sales pipeline remains full of qualified leads & prospects
• Own the full sales cycle from prospecting through close and own the overall allocated sales quota
• Follow determined Sales best practices developed through collaboration with peers or delivered by Sales Learning and Development team.
• Maintain compliance in utilizing internal sales enablement tools and management processes
• Attend and participate actively on all internal team meetings. 

B.2 Communication  

• Internal Stakeholders: Internal teams such as Research, Sales, Web Marketing, Finance and Accounts, Events and Conferences, Human Resources
• External Stakeholders: Clients, Industry Experts, Government Agencies, Academia

Section C: Job Specifications

C.1 Skills:

• Excellent verbal and written communication skills

• Ability to engage with CXO, business leaders and build credibility and relationships
• Strong business development skills, telesales, outbound calling, communication and negotiation skills whenever required.
• Highly motivated individual with a passion for sales and an unyielding drive to succeed in an international selling environment
• Ability to comprehend and problem solve by thinking and acting quickly on your feet.

• Cultural Sensitivity in engaging with global clients

• Entrepreneurially minded individual with positive mindset capable of converting adversity into opportunity

C.2 Education:

• Essential: Bachelor’s degree
• Desirable: Master’s in Business Administration (MBA)

C.3 Prior Experience:

• 3+ years’ experience in product/solution/enterprise sales

• A consistent track record of overachievement in sales targets