Principal Product Manager

Responsibilities:

• Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
• Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
• Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
• Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
• Maintain accurate and detailed records of all interactions with clients in the CRM system.
• Follow-up with the prospects before the scheduled meeting and get them to join the call.
• Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
• Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
• Provide feedback to the marketing and product development teams based on clients' insights and needs.
• Continuously strive to improve sales techniques, product knowledge, and objection-handling skills. 

Responsibilities:

●     Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.

●     Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.

●     Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.

●     Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.

●     Collaborating with other departments to address customer needs and continuously improve the overall customer experience.

●     Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.

●     Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.

●     Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.

●     Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.

Company Intro

Java R& D Pvt. Ltd. is a fast-growing software development & consulting company, delivering expertise for IT solutions business processes and strategic consulting, through its global delivery and sourcing model. Our Parent company is headquartered at Fair fax, Virginia in the United States of America. Our clientele range from Fortune 500 companies to State, Federal, Small and Medium sized businesses from varied industries and domains.

Job Description

We are looking for enthusiastic candidates with excellent communication skills for the post of Process Manager / Leader for our company. We work in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment still we maintain strong consistency.

Position: Process Manager / Process Lead

Type: Permanent (Full Time)

Location: Bhopal

Work Days: 5 days a week - Monday to Friday (permanent night shifts)

Timings: 6:00 pm - 3:30 am (DLS-7:00 pm-4:30 am)

Responsibilities:

1. End-to-end coordination for client interviews and tests during the pre-sales phase.

2. Understand client requirements and explain to the developers

3. Identify, Coordinate and work with developers to develop small sample code or POC usually 2-5 hrs tasks.

4. Prepare developers & conduct mocks for interviews, coding assignments and tests

5. Prepare and review technical write-ups, technical use cases for projects, and functional use cases for projects.

6. This is not a coding or a client-facing role.

Requirement:

1. Having 4 +years of experience in the IT/ ITES industry

2. Preference will be given to some exposure in either development/ Development Support environment.

3. Excellent interpersonal and communication skills.

4. Must be energetic, and proactive and should have multitasking ability.

5.Education: 60% Throughout (any graduate)

Job Location: Bangalore, Pune, Chennai, Mohali, Gurugram, Panchkula, or Dehradun

The candidate must be available to join within two weeks.

Job Description:

• 5 to 8 years of experience in Developing APIs and RESTful services using Node JS.
• Experience with AWS API Gateway
• Produce high-quality code and experience with security implementations Identifying application security risks and implementing security patches procedures.
• Implement and Improve application logging services
• Work with the product and design teams to understand end-user requirements, formulate definitions of done, and translate that into an effective technical solution.
• Work with the QA Team to develop testing protocols to identify and correct challenges.
• Must have good analytical, debugging, and problem-solving skills.
• Good communication skills.

Job Requirements-

Mandatory:

1. 2 - 3 years of J2EE experience

2. Clear understanding and application knowledge of Object-Oriented concepts

3. Experienced in Core Java, Collection Framework, exception handling, logging frameworks

4. Knowledge of Struts/Spring/Springboot framework or any ORM tools like Hibernate, JPA mandatory

5. Knowledge of SQL

Desirable to have:

1. Code review tools like pmd, sonar, Checkstyle

2. Knowledge of writing unit testing using Junit, Jmock, DBUnit etc.,

3. Knowledge to build scripts using ant, maven

4. Exposure to Agile Model

5. Exposure to BFSI domain

Team Handling/Generic skills

1. Self-driven, ready to learn and adapt depending on customer/organization needs

2. Excellent communication skills

Share resumes at ruchika@ netconnectglobal.com