Head - Visual Communication (Consumer Electronics),

• Minimum 4 yrs. of experience in Requirement Elicitation, Data Management and Data cleansing experience.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Ability to communicate clearly and effectively with both technology/development
• Must be proficient in MS office (Word, Excel, Visio, and PowerPoint)
• Ability to create and present executive level dashboards and status reports to Senior Leadership and cross-functional stakeholders

• Understand customers’ business needs and devise appropriate solutions using Sainapse.
• Document the requirements along with DFD and Swimlane diagrams.
• In depth analysis of the Past Data and perform Data Labeling.
• Finding out the Outliers in the data and extreme cases.
• Prepare the data for training of the Machine Learning model.

It is an app platform (Android & iOS) that offers discovery, trials and purchase of lifestyle brands across multiple categories like beauty and grooming, food and beverages, health and wellness, fragrances, smart technology, accessories, services and experiences targeted towards the upper middle class.

What shall be expected of you:

● Be responsible for the core UI framework, and implement and maintain it.

● Responsible for the development of the front-end applications and

components.

● Coordinate with the backend engineers & designers for requirement

gathering of the product.

● Responsible for quality assurance including web usability, accessibility,

testing and debugging.

● Build reusable code and libraries for future use.

You must have:

● 2-5 years of prior hands-on experience in building responsive web

interfaces for consumers.

● Strong development experience in the following technologies (HTML,

CSS, Javascript, AJAX, working with REST APIs)

● Front end frameworks/libraries such as ReactJS, and Redux.

● Ability to translate product requirements into functional code.

● Ability to estimate the scope of work for sprint planning.

● Self-motivation and ability to work in a small team with minimal

supervision.

Would be awesome if you are also good at:

● SEO and page speed optimization.

● Web standards, Responsive design, and cross-browser compatibility,

Accessibility.

● Additional web technologies like Angular, Vue JS, Next JS etc.

● Must be fluent in writing code in ES6+ along with linters. ● CSS

preprocessor - SCSS/ LESS

Key Responsibilities:

• Design, develop, and maintain scalable web applications using the MERN stack.
• Build and optimize APIs for maximum speed and scalability.
• Implement responsive UI/UX components using React.js.
• Work closely with the product, design, and backend teams to create high-quality user experiences.
• Troubleshoot, debug, and upgrade existing software.
• Collaborate in a fast-paced Agile environment.
• Ensure code quality through unit testing and code reviews.
• Integrate third-party APIs and services when necessary.
• Monitor and improve front-end performance.

Required Skills:

• Proficient in JavaScript, including ES6+ syntax.
• Strong experience with MongoDB, Express.js, React.js, and Node.js.
• Knowledge of RESTful APIs and experience in building them.
• Experience with front-end technologies such as HTML5, CSS3, and Bootstrap.
• Familiarity with version control systems like Git.
• Strong problem-solving skills and ability to work in a collaborative environment.
• Understanding of cloud platforms and deployment processes (AWS, Docker, etc.).

Preferred Qualifications:

• Experience with state management libraries such as Redux or Context API.
• Knowledge of TypeScript is a plus.
• Familiarity with modern build pipelines and tools (Webpack, Babel, etc.).
• Understanding of CI/CD pipelines.
• Experience with testing frameworks such as Jest or Mocha.

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

1. Develop and execute the company's content strategy, aligning it with business objectives and target audience.
2. Create and curate engaging and compelling content across assets, including packaging, ads, social media, blogs, product descriptions, website etc.
3. Ensure that the content produced reflects the appropriate tone, style, and messaging for the FMCG, Food, and Wellness industries
4. Collaborate with marketing and design teams to plan and implement content strategies
5. Take ownership and lead the management of the company's LinkedIn page to drive brand awareness and engagement on the platform.
6. Apply SEO best practices to optimize content for search engines and improve visibility and organic traffic.
7. Utilize market insights and data to identify content themes and topics that resonate with the target audience, and develop relevant content assets.
8. Explore and implement automation tools and AI technology to streamline content creation processes.
9. Monitor and analyze the performance of marketing campaigns and content initiatives
10. Take overall responsibility for brand and company communication across various mediums and channels ensuring consistent messaging and brand voice.

Job Title: Sales Development Manager - Corporate Gifting

Position Overview:

As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.

Key Responsibilities:

Sales Strategy and Planning:

·      Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.

·      Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.

·      Collaborate with the leadership team to set sales goals and objectives.

Team Leadership:

·      Lead and inspire a high-performing sales team.

·      Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.

·      Set clear performance expectations and regularly assess team performance against targets.

Corporate Gifting Expertise:

·      Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.

·      Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.

Client Relationship Management:

·      Cultivate and maintain strong relationships with key clients and prospects.

·      Collaborate with the marketing team to develop and execute effective client engagement strategies.

Sales Process Optimization:

·      Streamline and optimize the sales process to improve efficiency and effectiveness.

·      Implement and manage CRM tools to track and analyze sales performance metrics.

Collaboration:

·      Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.

·      Collaborate with product development teams to align offerings with market demand.

Qualifications:

·      Bachelor's degree in Business, Marketing, or a related field.

·      Proven experience in sales, with a focus on corporate gifting.

·      Demonstrated success in leading and managing high-performing sales teams.

·      Strong understanding of the corporate gifting market and industry trends.

·      Excellent communication, negotiation, and interpersonal skills.

·      Ability to think strategically and execute tactically.

·      Proficiency in CRM tools and sales analytics.

As a presales manager, you will work closely across various verticals such as product development, engineering, sales and marketing, and project teams/customer relations to understand internal product and service capabilities. Build marketing and sales collaterals showcasing the company’s offerings and capabilities

Role will also include understanding the customer’s needs and building suitable solutions, working closely with engineering, delivery, and sales teams.  You will also be required to actively understand customer preferences and predict future needs for product development.

Key Responsibilities:

• Engagement with the customers and understanding of their needs and putting together solutions (products and services) that are aligned with the customers’ demands. 
• Responsible for supporting the business development team in putting together compelling proposals in response to RFPs.
• Responsible for bringing in industry/vertical specific expertise into building the solution and validating technical solutions from the service delivery team.
• Coordinating with 3rd party service providers and integrating their solution components into the overall proposals.
• Plan sales strategies in response to market and competitors’

actions.

• Work in sync with the product development team and develop

sustainable and commercially viable products.

• Understand customer needs and make sales presentations.
• Liaise with the marketing team to undertake demand-generating

activities such as trade shows, exhibitions or customer workshops.

• Prepare sales proposals and train sales representatives/executives

from time to time.

• Preparation of presentations about the products or services with their value proposition articulated for the usage of the sales team.
• Creation of marketing concepts and responding to customers’ RFPs and RFI’s for our local and global sales teams.
• Use domain expertise to articulate customer requirements appropriately to product and development teams
• Prepare and deliver solution-based product presentations and

demonstrations to customers.

• Execute on customer proof of concepts (POCs).
• Strong interpersonal skills, including the ability to present to an audience from C-Level to End User, clearly articulate the value Profile products will bring to an organization, gain trusted advisor respect, and help influence, make well-executed systems presentations and clearly articulate the product’s value.

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.

We are backed by Y Combinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Join us, if you find this as exciting as we do!

Description:

We are looking for a skilled computer programmer who is comfortable with both front and back end programming. Hands-on with UI and server-side is highly desirable.

You will get hands on experience in latest technologies and skills like ReactJS, NodeJS, MongoDB, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

Responsibilities:
- Developing front end app components.
- Developing back end apis and middlewares.
- Designing and scaling databases and servers.
- Ensuring responsiveness and cross-platform compatibility of applications.
- Owning and delivering end-to-end products, features, enhancements.

Requirements:
- Degree in Computer Science or related discipline with 3-7 years of exprience.
- Proficiency with fundamental front end languages such as HTML, CSS and JavaScript
- Hands on with Reactjs or similar framework/library.
- Proficiency with server side languages such as Nodejs, Python, PHP.
- Prior experience with at least one no-sql database such as MongoDB.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology