Business Development Manager (Software, UX Design services),

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

As a Software Engineer (.Net Core), you will work on both the back-end and front-end of systems. This means you can develop fully fledged platforms (with databases, servers and clients) which don’t need other applications to function. This includes using a range of different technologies and languages (such as ASP.NET, ADO.NET, C#, ASP.NET MVC, HTML) to develop applications for both user experience and functionality.

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Responsibilities:

• Participating in the design and creation of scalable software

• Writing clean, functional code on the front-end and back-end

• Will be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment

• Design client-side and server-side architecture

• Build the front-end of applications through appealing visual design

• Manage existing applications

• Develop and manage well-functioning databases and applications

• Write effective APIs

• Troubleshoot, debug and upgrade software

• Build features and applications with a mobile responsive design

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Requirements:

• Bachelor’s Degree in Computers / IT

• Proven experience as a .NET Developer or at a similar role (ASP.NET, C#, VB.NET, ADO.NET)

• Should have a strong knowledge on SQL Server

• Strong knowledge on OOPS concepts

• Knowledge on debugging the code

• Experience in Angular will be strong plus

• Familiarity with common stacks

• Should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries

• Should be familiar with Agile methodologies

• Excellent communication and teamwork skills

• An analytical mind

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Location:

Work from office - Full-time - 5 Days Week

We Are Hiring For Field Sales

Job Role: Telecalling & Sales Supporting

Experienced & Freshers Can Apply To This Position

Candidates Must Have Good Communication Skills

Candidates Should Be Able To Speak English Fluently

Qualification: Any graduate can Apply

Job Location: Begumpet, Hyderabad, Secundrabad

Experience: 6months - 1 year experience is required

Core Responsibilities :

● Be able to create a pipeline of leads based on the target parameters set by the organization, conduct ongoing market research to identify opportunities and map prospects, identify decision makers and effectively reach-out to them.

● Identify business opportunities by prospecting / evaluating contactee’s position in the industry; researching and analyzing sales options.

● Learn how Sigma Infosolutions works from the ground up and build the foundation for your career with us;

● Be the first point of contact for the company, responsible for developing prospects

● Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

● Profile strategic accounts identifying key individuals, researching and obtaining business requirements and presenting solutions to start the sales cycle

● Set appointments for Sigma Infosolutions sales team when a lead reaches a qualified stage leading to hand-off to sales teams

● Research your target companies and prepare executive summaries to turn your Sales Executive into a guru ahead of their calls;

● Drive attendance for webinars and live seminars, set meetings for conferences

● Collaborate with sales and marketing team members on strategic sales approach

● Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in CRM application

● Good understanding of tools and processes for market research and lead generation through Email Campaigns, LinkedIn, Cold calling etc.

● Follows up and maintains relationships with new leads and existing potentials by providing support, information, and guidance; researching and recommending new opportunities.

● Collate, Manage and generate report day-to-day data related to prospects,

opportunities, proposals, etc. using formats and tools prescribed by the team.

● Market Company’s posts on Social Media Platforms & Competition research about the services being offered by the company

● Experience in IT services sales for the International Market with preference to USA

● He/She should be highly self-motivated, target driven and able to work independently

Requirements / Skills / Need to have:

● 6+ years of successful experience in telemarketing, preferably in IT solutions / services (Candidates with experience in either ecommerce / fintech solutions will be preferred)

● Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence

● Demonstrated success in prospecting through Sales Navigator - LinkedIn, Personalised emails, Emailer Campaigns

● Highly organized with good time management skills.

● Strong attention to detail and Great active-listening skills.

● Ability to maintain a positive attitude in the face of rejection or criticism.

● Experience collaborating with internal and cross-functional teams.

● Extremely self-motivated with a diligent work ethic

● Great number sense and mathematical ability.

● Strong desire and ability to move up within the sales vertical of the organization

● High level of integrity and strong commitment to building a successful company

● Ability to work independently as well as part of a team in a fast-paced environment

● Adept computer skills including proficiency with Microsoft Office

● Experience with CRM applications like ZOHO, Hubspot or Salesforce

● Bachelor’s degree strongly preferred, high school diploma or equivalent required

● Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts

● Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company

● Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead

● Drive, Grit, Team Oriented: strong desire to compete and win

● BA/BS/MBA degree or relevant experience

● Experience in planning, call control, opportunity qualification, account development

● Excellent telephone presence with demonstrated skills including the ability to engage in meaningful conversations

● Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment

Key Responsibilities:

• Develop and execute strategic sales and marketing plans to achieve sales targets and expand customer base.
• Identify and pursue new business opportunities through market research, networking, and lead generation.
• Build and maintain strong relationships with existing and potential clients to promote customer satisfaction and loyalty.
• Conduct product presentations and demonstrations to prospective clients.
• Collaborate with the marketing team to create compelling marketing materials, campaigns, and promotions.
• Monitor industry trends, competitor activities, and customer feedback to stay informed about market changes and opportunities.
• Prepare sales reports, forecasts, and budgets to track performance and identify areas for improvement.
• Represent the company at industry events, trade shows, and conferences to promote brand awareness and generate leads.
• Provide timely and effective communication to internal teams regarding sales and marketing activities, customer feedback, and market developments.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or related field.
• Proven experience in sales and marketing, preferably in a similar industry.
• Strong understanding of sales techniques, marketing principles, and customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office and CRM software.
• Willingness to travel as needed.

Responsible for developing software and Deliverables using cutting-edge technologies. Interact with cross-functional teams and develop software applications as per client specifications. Dot Net Engineer is responsible for designing, developing, and configuring software systems to meet requirements and is accountable for the delivery of end-to-end systems from analysis, design, implementation, and quality assurance to delivery. Responsible for delivering in an Agile manner and following all the software development processes.

• 2-7 years of total experience in Product Development.

• BE/BTech or any relevant degree with a background in consumer internet products
• 2-4 years’ experience delivering highly successful and innovative products with your fingerprints all over them - you’re extremely proud of what you’ve accomplished
• You carry the optimum blend of business, creativity (UI/UX) and technology.
• You are hands-on and go-getter to build & enhance your product through team work.
• You are on a constant drive to expand the product through research & stitching new partnerships.
• Person from a travel & accommodation background will be preferred.
• You’re expected to be a polymath who can bring ideas and analogies from different domains to solve a problem. You should be able to understand third or fourth level metrics.
• Stellar design instincts and product taste
• Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions without getting stuck in analysis paralysis.
• Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.

• Hands on experience on MS Excel is preferred.
• Most importantly, you should be fun to work with.

• You’ll be responsible for absorbing all the complexities of the domain and make simple, elegant and polished products for our users. You’ll have to learn and unlearn fast across domains.
• You’ll be working closely with the engineers, designers and analysts who care deeply about their product. You should be able to quickly build rapport with them. Persuasiveness is more valued here than authority.
• You’ll be owning product charters and would be responsible for every delivery. Your product charter will change as we evolve.
• You should be able to understand macro changes in the market and identify potential opportunities and risks. You should be able to plan features in smaller sprints while keeping an eye on the larger vision.
• You’ll be extremely meticulous and prudent in testing every feature that goes out. We ship high quality software.
• You’ll be the internal evangelist of the product who will go to everyone and help them understand why we should build a feature.

• Strong written and verbal communication skills. 
• Ability to work independently and meet tight deadlines.
• Team player who can adapt to new and evolving processes.

Y Media Labs is a creative technology company that helps brands re-imagine their customer  experiences. Our mission is to export the Silicon Valley mindset to the rest of the world.  

We create digital products with purpose that have a lasting impact on users' lives and clients'  businesses. We are a team of dreamers and doers united by a simple idea: If we make a  difference for your customers, we will make a difference for your business too. And it works.  Since 2009, we have led early-stage startups and top-tier brands to "wow" their customers  with best-in-class digital products and experiences. The Wall Street Journal calls us “YML is  one of the most innovative companies in Silicon Valley.”  

Through next-generation technologies and world-class design, we help brands like Apple,  PayPal, L'Oreal, Home Depot, Kaiser Permanente, State Farm, First Republic Bank develop  solutions that drive major business outcomes. Founded in 2009, Y Media Labs is  headquartered in Silicon Valley with four offices worldwide including Atlanta, Indianapolis,  Bangalore & Sao Paulo.  

We came of age with the invention of the app store. We have mobile in our DNA. We create  solutions across the digital ecosystem. Unlike agencies who are born desktop, we are deeply  connected to how consumer perception has shifted thanks to the mobile lifestyle. We have  

built and launched 207 products, delighted over 407 million users, built over 200+ apps, work  with 30 Fortune 500 clients, been responsible for over 400 billion transactions through our  work and generated over $200 billion in transactions for our clients, and been featured on the  app store over 700+ times!  

• Portfolio of our work can be found @ ymedialabs.com/work  
• Live look into our engineering team @ medium.com/ymedialabs-innovation  • Live look into our design team @ dribbble.com/ymedialabs  

Our team in Bangalore is close to 250 strong, and we are growing in a variety of ways. Our  goals include a culture of excellence and we are looking to transform the team to be one of  the best tech teams in Bangalore.  

We are looking to hire multiple Android Engineers at different levels to help us code the  world class apps we are creating. If you are a mobile engineer looking to build apps that will  be used by millions of consumers worldwide, build apps for brands that you can be proud to  show to your family and friends – you need to join us! 

We are looking to hire Engineering Manager - Frontend for our team in Bangalore. If you are excited about building products that will be used by millions of consumers worldwide, building products for brands that you can be proud to show to your family and friends - you need to join us!

Responsibilities:

• Lead and coach a group of engineers in delivering scalable, flexible and secure features to our customers.
• Leading engineering teams composed of backend, frontend, iOS, Android developers and QA.
• Deep dive into work of your team, review the code submitted by your team, and resolve the root cause of problems.
• Coach your team members how to increase the quality of their code based on real examples.
• Involve in hiring for your teams.
• Drive a continuous improvement process - introduce new tools & automations based on real data analysis
• Represent the team to engineering groups internally, to executive leaders in various functional groups within YML, to current and future customers, and to our partner organizations.
• Build a diverse team while fostering a collaborative and inclusive environment.
• Collaborate with Product/Project Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
• Manage the development pipeline to deliver features on schedule while maintaining high bar for quality.
• Closely Interact with other functions such as PM/Product, Design, UI/UX, Architecture, QA, and deliver planned features
• Deliver Web, Android and iOS applications with integration to backend services deployed on the cloud with high quality and responsiveness.
• Create strong practices around test driven development, automating delivery of apps to the marketplace with strong CI/CD practices.
• Play the role of an unblocker in a tight scrum environment.
• Prioritize to manage ad-hoc requests in parallel with ongoing projects.

Requirements:

• Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
• Hands on with programming with 50%+ of bandwidth going into modules owned.
• A highly talented developer with 10+ years of hands-on experience
• Primarily in web application development experience using, JAVA, Angular, ReactJS, Python, GO.
• Working with MVVM, MVP, MVC patterns.
• Additional Mobile development experience Android, Kotlin, iOS, Swift, Objective C will be a bonus.
• Must have at least 3+ years of experience in an engineering management role, and a clear record of success prior to that as a senior/staff engineer.
• Must be compelling and clear communicator, able to represent your team to internal and external audiences with differing levels of technical fluency.
• Ability to handle multiple competing priorities/projects in a fast-paced environment.
• Good Analytical, Problem solving and Debugging skills.
• Hands on experience in Designing, Coding and release management.
• Continuously increasing your team's work quality & performance.
• Experience with writing and maintaining unit-tests, functional tests, and CI/CD pipelines.
• Ability to think from a product mindset.

Nice to Have:

• Hands-on cloud development experience.
• Qualification - B. Tech/M. Tech/MCA (IT/Computer Science).
• Years of Exp - 9+.