HR MANAGER

Job Description

Position - HR Operation

HR Operations Executive

Overview

The company was established more than 12 years ago with the purpose of introducing the latest international aesthetic treatments to Mumbai, while keeping in mind the Indian skin and its myriad moods. The company in Mumbai aims to provide customised, state-of-the-art treatments using innovative international technologies from around the world combined with our personal holistic approach to skincare. In a short span, The company has built a loyal, notable client list that boasts 80% of Mumbai’s top celebrities, supermodels and thousands of happy, glowing faces across all ages. Recognised by Vogue Magazine as the ‘Skin Expert of the Year’—the industry’s most esteemed award—and spotlighted as the #1 Ultherapy Treatment Provider in India, Dr Harshna Bijlani is a pioneer of innovative aesthetics and clinical beauty in the country.

Roles & Responsibilities

·       Bachelor’s degree in human resources.

·       Minimum 3- 5 years of relevant experience in human resources.

·       Additional training/certification in Payroll Management – may be advantageous.

·       Full understanding of HR functions and best practices.

·       Well-versed with HRMS

·       Onboarding and Exit formalities

·       Well-versed with entire Payroll Cycle

·       HR documentation

·       Employee grievances

·       Prepare and maintain employee master (MIS) (Good with excel)

·       Good with drafting letters and policies

·       Complete Payroll and salary process.

·       HRMS software management.

·       Staff grievance management

·       Good communication and drafting skills for drafting all employee contract.

·       Staff grievance to manage

• Work with the C-suite executives for workforce planning, budgeting, and talent nurturing initiatives.
• Manage the end-to-end recruitment cycle from sourcing, screening, scheduling, and coordinating till the closure, as an individual or build your own team to run the process.
• Build and Manage the People ops team and function from the ground up.
• Manage candidate experience by fostering long-term relationships with past applicants and potential candidates.
• Proactively seek market intelligence to gain a competitive advantage in attraction, assessment, and sourcing methodologies
• Work closely with the marketing department to develop creative ways of addressing talent acquisition challenges
• Create and distribute reports about hiring metrics and set up the roadmap for future hiring including budgeting.

• 6+ years experience in the HR or people operations function.
• Must have worked in B2B or Tech oriented organization
• Must have experience in building and managing the people ops function
• Experience in HRMS Software Management and Operations
• Must have Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise in training managers and employees
• Strong organizational, critical thinking, and communications skills
• Personable demeanor, attention to detail, and sound judgment
• Familiarity with Gsuite, Slack, ATS management, reporting, etc

• We are growing exponentially - have big plans for 2022 and are super excited to build a top-tier product in India, for the world
• Crazy ambitious mission: Have a founder mindset and lots of room to experiment, integrate and expand further. Have a figure-it-out mentality.
• Transparent, flexible benefits: We have a robust benefits framework; we evaluate candidates based on performance every six months and put our best foot forward on appraisals, with some flexibility between cash/crypto mutual fund/stock options. Read more. Read in detail about our flexible benefits in the next section.👇
• What else: You will get a MacBook for work.
• So much transparency: We try hard to do it in the right way. We strongly believe that we can be much more open and move faster when we have nothing to hide.

Desired Candidate Profile

Desired Candidate Profile

• Good in Communication ( both written and verbal)
• Should have good knowledge of HR functions and documentation
• Should have good experience and skills in recruitment using various resources
• Should be capable of handling all HR functions from day 1 

• Set objectives for the HR team and track progress
• Monitor internal HR systems and databases
• Review and approve or modify budgets
• Design and implement company policies
• Monitor key HR metrics
• Act as a consultant to managers and staff regarding policies and procedures
• Create detailed reports on HR costs
• Recommend new software to address personnel needs, like performance review tools
• Address employees’ queries (e.g. on compensation and labor regulations)

• Proven work experience as an HR Operations Manager, HR Manager or similar role
• Good knowledge of labor law
• Hands-on experience with Human Resources Information Systems
• Experience designing compensation and benefits packages
• Ability to develop clear and fair company policies
• Excellent analytical and decision-making abilities
• Team management skills

• Drive employee Engagement initiatives through effective employee connect, conduct periodic communication forums, open house forums and town hall meetings
• Should have Experience in EWS, RAG analysis, Skip level meetings, 360/90 degree programme, Managing attrition etc.
• Planning and executing festival celebration in the company for the employee engagement
• Planning and executing varied activities for employee motivation programmes
• Measure employee satisfaction and identify areas that require improvement
• Ensuring constant engagement initiatives are implemented
• To handle operational activities like filing and service logs
• Driving Performance Management Process like ADH assessment, TRP etc.
• Partnering with the shared services, operations and other stakeholders to handle day to day activities. E.g. Leaves, Transfer-Relocation, Benefits, etc.

Roles and Responsibilities-

• Employee Engagement - Ensure smooth end-to-end implementation of the assigned processes. This should cover the following activities: 
• Ensure release of engagement Calendar 
• Review and Track Status of open Actionable
• Prepare Dashboards for various employee connect initiatives
• Alert stakeholders on delays / issues
• Employee Grievance handling & providing first hand resolution to the employees
• Manage queries, issues, escalations, if any 
• Any other process/ task allocated as required
• Participate in Knowledge Sessions within or outside the Team
• Participation in events organized by company
• MIS based reports like HR SLA, Attrition, Adhoc reports etc.
• Processing resignations, Conducting Exit Interviews to ensure smooth closure of full & final settlement.