
• Full-time education must UG or PG
• Impeccable good comm skills & presentable.
• Responsible for sourcing resumes from the portals/engines, Vendors, data bank, references, networking, headhunting, etc
• Proper documentation of the hiring process and creating candidate database
• Should have knowledge in permanent as well as contractual staffing
• Salary negotiation
• Should be able too to do all formalities till the candidate joins
Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 29th Mar'22 and 3rd May'22 3. are available for duration of 3 months

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Roles and Responsibilities

- Excellent communication and interpersonal skills
- Presentable personality and ability to handle clients confidently
- Open to stretch and working in a start-up/ed-tech environment
- Immediate joining required
- Age: Below 32 years
Benefits to Highlight for Candidates:
- Be part of a fast-growing ed-tech company with a positive and unique culture (refer to our LinkedIn, Glassdoor, and website for more details).
- Attractive incentive structure based on performance.
- No field sales (door-to-door). Leads are provided to counselors to connect with clients.
- Significant career growth opportunities, with high performers moving into team management roles within 1-2 years.
- Flexibility for relocation to other offices (Bangalore, Delhi, Hyderabad, Chennai) based on tenure and performance.
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
CFD Engineer
Fluent in Meshing
Must knowledge of soild works
Ansys is must and fluent
- Creating computer models of products and processes to test design concepts and simulate performance before they are built or used
- Using computer programs such as MathCAD, MATLAB, and ANSYS to build models that simulate real-life events and conditions
- Developing and implementing mathematical models to solve complex engineering problems
- Conducting research on new technologies and techniques to improve existing designs


- Should have 5+ hardcore experience in Android Mobile App development
- Proficient in Kotlin, Android SDK with Location tracking, Route map, Google Map/ Voice API Integration, Regional language support etc.
- Understanding of design patterns and mobile architecture using frameworks such as MVVM / MVC / MVP.
- Familiarity with RESTful APIs and integration and code versioning tools such as Git.
- Problem solver with good analytical skills.
- Passion to work in dynamic, start-up environment.
- Compensation best in the industry
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
Roles and Responsibilities
- Managing Availability, Performance, Capacity of infrastructure and applications.
- Building and implementing observability for applications health/performance/capacity.
- Optimizing On-call rotations and processes.
- Documenting “tribal” knowledge.
- Managing Infra-platforms like Mesos/Kubernetes,CICD,Observability (Prometheus/New Relic/ELK),Cloud Platforms (AWS/ Azure),Databases,Data Platforms Infrastructure
- Providing help in onboarding new services with production readiness review process.
- Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
- Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
- Working with Dev team to have in depth understanding of the application architecture
and its bottlenecks.
- Identifying observability gaps in product services, infrastructure and working with stake
owners to fix it.
- Managing Outages and doing detailed RCA with developers and identifying ways to
avoid that situation.
- Managing/Automating upgrades of the infrastructure services.
- Automate toil work.
Experience & Skills
- 6+ years of total experience
- Experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
- A collaborative spirit with the ability to work across disciplines to influence, learn, and
deliver.
- A deep understanding of computer science, software development, and networking principles.
- Demonstrated experience with languages, such as Python, Java, Golang etc.
- Extensive experience with Linux administration and good understanding the various
linux kernel subsystems (memory, storage, network etc).
- Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
- Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and
- Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
- Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure
solutions like Microsoft Azure or Google Cloud.
- Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker,
Argo etc.
- Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.


Role Features:
- With over 50 people across Technology, Product, Sales, Operations and other functions, we are ramping up our team to meet our goal of being a go-to destination fintech platform that delivers world-class products for merchants and customers.
- We are looking to add people to our team who are passionate about technology, products, consumer internet, payments & fintech.
- Credit Fair values people who bring intellectual energy to our workplace are able to contribute without constant supervision, are collaborative by nature and able to flourish under pressure. In return, we promise to provide you an environment that promotes meritocracy, values feedback and ideas, learns from its failures, and enjoys each other's company and contributions.
Skills you are expected to have :
- Technical Skills: PHP, Laravel, MySql, Jquery, Javascript, Python, React Native, PWA, Node.js
- Candidate should have experience in developing applications using PHP programming skills.
- Experience in python would be a plus
- Strong in DB knowledge
- Should be good with OOPS Concept
- Should be good in system design, architecture and development using object-oriented programming
- Should be good in writing secure and optimized code
- Experience in Laravel framework. If not then other PHP based frameworks like Codeigniter, Zend, CakePHP, symphony, etc.
- Good understanding/experience on software development methodology such as Agile, TDD, etc.
- Good understanding of source control tools and its use (SVN, Git, etc...)
- Experience in the development of Rest APIs and API testing tools such as postman etc.
- Experience in micro service-based development would be a plus
- Experience in queuing systems such as rabbitMQ, Active MQ etc.
- Experience in AWS cloud solution
- Experience in deployments and devops
- Excellent written and verbal communication skills
- Proactive, self-learner, thorough, organized and energetic
- Able to work across teams as well as independently
- Perform code review of peers
- Good analytical and communication skills
- Good experience in the Fintech domain (Payments/ Banking/ Wallets/ Insurance/ Financial Markets)
Primary Skills: PHP, Laravel, MySQL, Jquery, Javascript
Secondary Skills: Python, Rabbit MQ, AWS, CI/CD, React JS, PWA, Node.js, HTML, Jenkin

NewsBytes is India's only multi-lingual digital media company with the capability to produce content via an AI-based engine.
We are looking to hire a back-end developer who is proficient in PHP.
- Minimum of 2 years of experience
- Knowledge of PHP and Laravel Framework is a plus
- Basic understanding of CSS, JS, and HTML5
- The familiarity of Linux Environment is a plus
- Sound knowledge of design patterns and algorithms

