Graphic Designer

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

🚨 Urgent & high-priority hiring for a global semiconductor technology leader

We are actively looking for strong SAP Fiori / SAPUI5 Developers who are passionate about front-end development and enterprise applications. Immediate interviews in progress.

🔹 Quick Role Overview

• Role: SAP Fiori / SAPUI5 Developer
• Domain: Electronics & Semiconductor Manufacturing
• Location: Chennai, India(Hybrid)
• Job Type: Full-time
• Experience Required: 6–8 years
• Notice Period: 15 to 45 days

📌 Job Description

The SAP Fiori / SAPUI5 Developer will be responsible for designing, developing, and enhancing SAP Fiori applications to support business processes across Client’s enterprise landscape. Working closely with business and backend teams to deliver high-quality, scalable SAP front-end solutions.

🎯 Key Responsibilities

• Design, develop, and maintain SAP Fiori / SAPUI5 applications
• Build custom and standard Fiori apps using SAP Web IDE and SAP Business Application Studio (BAS)
• Collaborate with business stakeholders to gather requirements and translate them into technical designs
• Develop UI5 freestyle applications and work with Fiori Elements
• Integrate applications with backend systems using OData services
• Support Gateway services and basic ABAP coordination for backend integration
• Configure and enhance Fiori Launchpad
• Perform unit testing, debugging, and performance optimization
• Prepare technical documentation and user guides
• Stay updated with SAP Fiori best practices and evolving technologies

🧩 Desired Skills & Competencies

✅ Must-Have

• Minimum 6 years of hands-on experience in SAP Frontend development (SAPUI5 / Fiori)
• Strong expertise in SAPUI5 controls, components, routing, and data binding
• Proven experience in UI5 Freestyle app development
• Mandatory hands-on experience with:
• SAP Web IDE
• SAP Business Application Studio (BAS)
• Strong knowledge of OData services (consume & create)
• Basic understanding of SAP ABAP for backend integration
• Experience with Fiori Launchpad configuration
• Working knowledge of Fiori Elements and CDS views
• Strong front-end skills: JavaScript, jQuery, XML, JSON, HTML5, CSS

➕ Added Advantage

• Exposure to SAP BTP tools – SAP Build, SAP Build Process Automation, SAP Work Zone
• Experience with SAP BTP frameworks – CAP or RAP
• Experience with REST / Web Service integrations

Please share below details along with your resume, PAN & Aadhar Card Copy 

Full Name

Current Location with Pin code

Relocation If any

Education Qualification

DOB

LinkedIn 

Current CTC

Expected CTC

Total Exp

Relevant Exp

Current Employer

Current Title

Official Notice Period

Serving NP(Yes/No)

Last Working Day(LWD), If Any

On Bench(Yes/No)

Holding Any Offer(Pls Mention Details If Any)

With Regards

Ajit Rawat

Manager- Talent Acquisition & Client Engagement

HomoBotics Consulting Inc

Website : https://homobotics.com

·      Core responsibilities to include analyze business requirements and designs for accuracy and completeness. Develops and maintains relevant product.

·      BlueYonder is seeking a Senior/Principal Architect in the Data Services department (under Luminate Platform ) to act as one of key technology leaders to build and manage BlueYonder’ s technology assets in the Data Platform and Services.

·      This individual will act as a trusted technical advisor and strategic thought leader to the Data Services department. The successful candidate will have the opportunity to lead, participate, guide, and mentor other people in the team on architecture and design in a hands-on manner. You are responsible for technical direction of Data Platform. This position reports to the Global Head, Data Services and will be based in Bangalore, India.

·      Core responsibilities to include Architecting and designing (along with counterparts and distinguished Architects) a ground up cloud native (we use Azure) SaaS product in Order management and micro-fulfillment

·      The team currently comprises of 60+ global associates across US, India (COE) and UK and is expected to grow rapidly. The incumbent will need to have leadership qualities to also mentor junior and mid-level software associates in our team. This person will lead the Data platform architecture – Streaming, Bulk with Snowflake/Elastic Search/other tools

Our current technical environment:

·      Software: Java, Springboot, Gradle, GIT, Hibernate, Rest API, OAuth , Snowflake

·      • Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture

·      • Cloud Architecture: MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD)

·      Frameworks/Others: Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, Ignite

Technical Content Writer Job Profile

We are looking for a Technical Writer to join our team! As a Technical Writer, you will be responsible for producing high-quality and understandable documentation with the goal to improve the success of our products. 

Job Role

• Study product samples 
• Communicate with product designers and developers to understand product details
• Collaborate with technical staff 
• Analyze and manage existing and potential content
• Create and maintain the information architecture
• Make high-quality documentation that meets standards, is appropriate, and is easy to use
• Produce and distribute tutorials to help end-users use a variety of applications
• research and collect usability feedback from customers, designers, and manufacturer

Requirements and Qualifications

• 2+ years of experience as a Technical Writer or similar role
• 2+ years of experience in technical writing of software documentation
• Ability to translate highly technical information into easily understandable information for customers
• Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Excellent written skills in English
• Knowledge of Microsoft Office
• A minimum of a Bachelor's degree
• Professional Writing or Creative Writing is a big plus
• A background in engineering or computer science is a big plus
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Work along with various internal, and external stakeholders, on various patent / IP / corporate law / competition law related matters and projects.
• Ensure the interests of the organization are protected by designing, drafting & vetting various internal and external legal policies and systems like vendor services agreement/NDAs/channel partner agreements, terms of services agreement/referral agreements/collaboration agreements/joint marketing agreements/MoUs/consulting agreements / employment agreement, employment exit agreement, and department undertakings & policies.
• Helping various teams understand the rules and principles of law in simple language.
• Identify discrepancies, escalation mechanisms and managing remediation exercises;
• Entering and managing data from standardized or negotiated agreements into internal systems and assisting in the maintenance of databases.

• EXPERIENCE- Fresher
• EDUCATION & CERTIFICATION- Relevant degree or Masters/ Bachelors in Business / Corporate Law / IP Law.
• SOFTWARE & APPLICATIONS- Tech-savvy with good knowledge of MS Office, G Suite, can adapt to other technologies very quickly.

• - Excellent communication (verbal & written), interpersonal and consulting skills
• - Strong drafting, negotiation and legal analytical skills
• - Ability to identify and escalate issues timely and appropriately
• - Ability to work alone or as part of a team.
• - Confident, pleasant personality, self-motivated and management skills

Department : Sales / EduTech

Experience in Sales (Solution Sales) B2B, Institutional & Corporate 

Min 2-4 Years in EdTech and Overall 6 - 10 Years

Education - B.Tech/B.Com /B.SC/MBA

Role: Individual Contribution

Responsibilities:

• In Depth understanding of the company’s product & integrated solution and its impact on student learning.
• Creation of Sales pipeline & lead generation.
• Understanding the school owner persona and requirement to pitch the appropriate solution matching their need.
• To conduct Product demo and academic discussions with schools.
• Negotiate contracts and close agreements to maximize win-win for successful partnerships to the company’s mission and handover to the Key Account team.
• Maintain the CRM with timely and accurate information.
• Support the KAM team in transition from sign up till operationalisation.
• Support marketing for lead generation campaigns.
• Maintain strong industry knowledge which includes but not limited to competitive offerings & customer aspirations (School Owners, Teachers, Parent, Students).
• Adherence to the sales process

Requirements:
Should be amongst the Top quartile performers & have been formally recognised.

Excellent Communication & Presentations, account risk analysis, negotiation and collaboration skills. 

Locations :-

We're looking for developers who are interested in solving problems. We like people who are willing to work across the technology spectrum. 

An example of a typical problem would be a product feature that requires UI/UX (Typescript/React/HTML/SCSS), server changes (Java/Scala/R), and database changes (MySQL).

You will own some or all of a product/feature. You will also mentor others, read and review code, maintain code, deploy code, tune the performance of systems, as required.

Requirements :

- We're looking for 4 years or more of relevant work experience. That being said, if you think you have the necessary skills to make the number irrelevant then do talk to us

- Proficiency in Java, JavaScript, and sufficient knowledge of database concepts to write efficient queries

- Working experience in one or more of React, Redux, Typescript, and associated tools such as Webpack, Grunt, Gulp etc.

- Working experience in HTML, (S)CSS

- Working experience writing unit/functional/integration tests

- Knowledge of Java 8 features such as streams and lambdas is a plus

- Knowledge of REST concepts and design is a plus

- Knowledge of ES6 features/syntax is a plus

- Knowledge of functional programming concepts is a plus

- Knowledge of build/deploy tools such as Ant, Maven, Gradle, Ansible, Chef, Puppet etc. is a plus

- Knowledge of one or more scripting languages such as Awk, Bash, Perl, Python, Rubyetc. is a plus

- Ability to use modern IDEs such as VSCode, IntelliJ IDEA, Eclipse etc. is a plus

- Knowledge of container technologies such as Docker, Kubernetes, etc. is a plus

Bonus Points :

- For product experience. We're a product company. Talk to us if you have worked on software products

- For startup experience. Have you worked in a any startups? We're always looking for people who have startup experience

- If you've developed and deployed any software for your own, or others- use

- If you've contributed to open source projects

- If you've spoken at developer conferences, published articles in tech websites, published podcasts

- If you communicate well. Do you blog? Can you explain ideas clearly and succinctly? Can you answer questions in short, clear sentences?

- If you have technical certifications such as AWS, Docker, Redhat etc.

- If you're self taught. Have you learned other programming languages, technologies etc. on your own? Share the details of the courses you took online, for instance.

- For deep knowledge in one or more areas. We like people who dig down, understand concepts in detail

- If your code/work is out there in public. We'd love to see what you've developed and deployed to the external world