Graphic Designer & Visualizer - Corporate Marketing

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

About company:

A technology based luxury home design company based out of Mumbai.

Role: Content Writer.

Roles & Responsibilities:

·        Researching industry-related topics (combining online sources, interviews and studies)

·        Writing clear marketing copy to promote our products/services

·        Proofreading and edit blog posts before publication

·        Conducting simple keyword research and use SEO guidelines to increase web traffic

·        Ensuring all-around consistency (style, fonts, images and tone)

·        Hands-on experience with Content Management Systems (e.g. WordPress)

·        Proven work experience as a Content Writer, Copywriter or similar role

·        Portfolio of published articles

Requirements:

Preferred industries: FMCG, BMW, Mercedes, and high-end hotels

Experience: 10+ years

• Familiarize yourself with all products and services offered by our company.
• Procuring new clients through direct contact, Upwork, Freelancer, Fiver
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

Position: Full Stack Developer

Location: Hyderabad, India

Must have skills:

• Experience working with Typescript
• Experience working with Vue (including Vuex for state management, Vue cli etc.)
• Knowledge of one or more CSS preprocessors/JavaScript bundlers like SASS, Less, Webpack, Parcel, Rollup.
• integrating with Restful or other web services.
• Proficiency with Git
• Appreciation for clean and well documented code
• Thorough understanding of user experience and possibly even product strategy

• 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 2+ years of hands-on experience as a DevOps engineer
• Strong leadership, communication and interpersonal skills geared to getting things done
• Developing themselves and the talent within their charge – fostering and creating opportunity for the team
• Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
• Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
• Own site stability, performance, capacity planning, DevOps recruitment.