Content Writer Intern

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

Company Overview

A well-funded women-centric healthtech start-up backed by India’s top VC - https://www.business-standard.com/article/companies/fireside-ventures-announces-closing-of-fund-ii-investment-in-gynoveda-119112000033_1.html">Fireside Ventures.

Work Description: 

• Achieve company sales targets using paid marketing channels
• Google : Search, YouTube, Adwords, GDN, Affiliate
• Social : Facebook, Instagram
• Marketplace : Amazon, Flipkart, healthcare and women platforms
• Obsessive  focus on on-page conversion, CPM, CPC, cost of acquisition and ROAS
• Lead video content marketing using creatives, audiences, A/B tests
• Build cross-platform FUNNELS to implement retargeting strategies
• Setup customer journeys using marketing automation tools, Email, SMS, WhatsApp 
• Develop marketing campaigns with a strong HOOK to drive eCommerce sales on website
• Sharp focus on hyper-growth yet achieve profitable unit economics
• Accountable for digital marketing from strategy to execution

Candidature requirements: 

• 7+ years of digital marketing experience in performance marketing with digital first brand
• Proven track record in running D2C consumer acquisition funnels across FB, Google, Affiliates 
• Video-content-led online marketing added plus
• Deep expertise in performance marketing especially using remarketing strategies
• Strong analytical mindset with data driven decision making
• Highly digital tools savvy to drive performance
• Passionate to work in entrepreneurial set-ups, comfortable with ambiguity and working in a constantly evolving business environment

Why & Who should consider :

Be the first 20 to join and become a part of the founders' club. We are set to inspire women to take charge of their health and therefore their lives. 

Consider this an opportunity only if you believe in leading the change and make an impact in others lives. Consumer insights is an obsession. 

BDA and BDE

ROLES

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days          Sunday is off

Shifts:10:00am -7:00pm

Mandatory language: English 

Laptop/wi-fi: candidates are to use their own laptops,

Additional Compensation: If applicable, this will be decided on the basis of your designation.

Required Skills:

Qualification: PUC / Graduation

Experience: 0 – 3 Years

Shift: Day Shift ( 6 days Working ) 

Shift Timings: (10.00am to 6.30pm) 

Languages: English and Hindi + Any regional Language (Must)

Location: Banashankari 2nd Stage (Bangalore)

Immediate Joining - Only

Roles and Responsibilities:

1. Excellent Communication Skill in English.

2. Selling products and services using solid rebuttals to prospective customers.

3. Passionate for sales & high on energy level.

4. Enthusiastic & have zeal to perform

5. Should be comfortable for sales in voice process

Tech CoFounder wanted for our startup. We're building a TikTok of dashcam type videos to allow users to capture interesting scenes or moments from across more than 6 crore kms of roads globally. This solution can have a lot of Connected Mobility potential at the back.

It's a short videos app meant for dashcam style videos getting recorded but from the user's smartphone (placed on a holder in a car or on a bike or in the users hands as well)

The individual should have knowledge of Full stack mobile app development preferably in Kotlin and MEAN stack along with the ability to deploy things on cloud (AWS) A plus point if he OR she knows about iOS app development as well. Bigger plus point will be the ability to move quickly with regards to developing and rolling out features for users at lightening speed.

*Salary mentioned is the salary we both can draw once the initial set of investors come on board and we can raise north of US$ 100k in the first round. You will be entitled to 30-35% equity in exchange of your initial tech development efforts.

Salaries will obviously go up as we raise more rounds and so will the value of our equity go up during each fund raise.

We are looking for a Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy. Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed
•  

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines

Position: Manager/Sr. Manager - Presales 

Location: Mumbai / Delhi 

About NxtGen 

NxtGen is an emerging leader in data center and cloud4based services that help powering businesses to grow by cutting through complexity and saving on cost. 

Our advanced solutions can be provided both from our own High Density Data Center (HDDC™) facilities or deployed at On4Premise Data Centers (OPDC™) that are managed centrally. 

Our Enterprise Cloud Services™ (ECS) provide private and public clouds or hybrid cloud infrastructure hosted on OPDC™ or HDDC™. NxtGen’s advanced infrastructure enable companies to simplify IT infrastructure, reduce running costs, and enable business growth by creating additional capacity from existing infrastructure. By providing the right public or private infrastructure, NxtGen helps companies meet dynamic business demands. 

With the support and trust of Intel Capital, Axon Partners, and International Finance Corporation (IFC), NxtGen continues to push the boundaries of the IT infrastructure domain with its unique and cost-effective solution. 

To know more about us log on to www.nxtgen.com , https://www.youtube.com/watch?v=s6GNShHFRRg 

Job Overview 

• • Responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for NxtGen’s full suite of products and solutions. 
• • Serves as technical consultant for: Cloud, hosting, Virtualization, and Managed Services. 
• • The presales manager is also responsible for providing technical training for the sales team. 

Job Responsibilities 

• • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions 
• • Creatively designs solutions for customers using the best mix of NxtGen’s, products. Alters the design as needed to result in the customer choosing the NxtGen’s solution 
• • Determine client requirements and provide designs for Hosting Services, Cloud, Virtualization (VMware, KVM, Hyper4v) Outsourced infrastructure solutions (managed and un4managed), specialized Enterprise application suites 
• • Conceptual and working knowledge of AWS/Azure/Google Cloud. 
• • Provide technical expertise during requirements gathering and analysis, document technical designs and support manuals, and drive test and deployment processes for Hadoop Cluster 
• • Conceptual knowledge on various distributions of Hadoop. 
• • Working knowledge on various Backup technologies like Symantec, Commvault. 
• • Creatively design DR solutions for customers understanding their current infrastructure by using third party tools or in-built replication technologies. 

• • Possess knowledge on Dockers, Containers & Dev Ops. 
• • Understand power, cooling, and other environmental constraints on a client’s outsourced infrastructure 
• • Develop and grow technical knowledge base in Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and unmanaged), specialized Enterprise application suites 

• • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution 
• • Builds relationships with customers serving as the technical liaison from sales to post4sales 
• • Responsible for growing strategic product sales and revenue through proactive engagement with customers 
• • Participates in strategic and tactical account planning 
• • Follows industry technology trends through self4study and formal training and shares that knowledge with customers 
• • Clearly communicates the customer design to the teams responsible for ordering, implementation, and ongoing support 
• • Provides technical training and development support to the local branch 
• • Leads internal cross4functional teams to obtain required approvals of non4standard designs for customers 
• • Provide sales engineering support remotely across multiple time zones 
• • Travel for customer and team meetings 

NxtGen is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, national origin, disability, age, military status or veteran status, genetic information, or any other status protected by applicable law. 

Job Title: US/Senior Recruiter
Shift: 6:30pm IST - 3:30am IST
JOB DESCRIPTION:

• Should have 6+ months of experience into End to end IT, Non IT, Pharma, Healthcare/Pharma, Engineering Recruitment
• Candidates should have experience in Contract staffing(C2H) or fulltime Recruitment
• Sourcing candidates from job portals, social networking sites, references - Screening & short-listing suitable profiles against the requirement
• Interviewing candidates to check for their communication skills, technical skills as per clients" needs & their suitability
• Coordinating with the clients to get the requirements and following up with them for the feedback of the processed profiles
• Scheduling telephonic and F2F interviews for the short-listed candidates
• Salary negotiations and fixation of the selected candidates
• Preparing and maintaining various recruitment details & database

Perks and Benefits: 5 days Working, Medical Benefits, Rewards & recognition, 4% Recurring Incentives (best in the market), Attractive Rewards & Recognition, Eminent Base Salary, Cab Facility and Meal facility for onsite candidates

Candidate should have their own laptop/Desktop (6 GB ram) with Proper internet Connection.

About company:

US Tech Solutions was founded in 2000 and today we are counted among the largest yet the fastest growing staffing firm; all achieved organically.

We are a global organization offering talent solutions to 150+ customers including 20% of the Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. Headquartered in New Jersey, we operate with 40 global locations across the U.S., Canada, Europe, and India.

As a certified Minority Business Enterprise, we embrace diversity as a core component of our culture, our approach to business, and the opportunities we provide to our clients and our employees. We are proud to be rated as The Top Business in the U.S. by Diversity Business since 2011.

Working as your strategic talent partner, our team of expert and specialized individuals act as a catalyst for enhanced operational efficiency and increased productivity.

we have 3600 active employees, 40 global locations, 150+ reputed clients

Awards

• Staffing Industry Analyst – ‘Largest Staffing Firms’ in the U.S., 2017, 2016
• Staffing Industry Analyst – ‘Fastest growing staffing Firm’, 2017
• Staffing Industry Analyst ‘Largest Diversity Firm Award’
• KellyOCG Supplier Excellence Award 2016, 2015, 2013, 2012
• Deloitte ‘Technology Fast 500’, North America – 2015, 2014, 2013, 2012
• Diversity Business ‘Top U.S. Business’ (multiple awards)
• INC 500 ‘Fasting Growing Firm’ in North America (multiple awards)
• TAPFIN 100 – ‘Top Diversity Supplier’
• Randstad Sourceright Premier Partner – ‘Top 20 Supplier’ across all Randstad MSP Programs
• Volt Consulting Group ‘Supplier of the Year’ (multiple labor categories)
• Strategic Supplier Award for Allegis Global Solutions.

For more details you can login to http://www.ustechsolutions.com/" target="_blank">http://www.ustechsolutions.com/

Note:

U.S. Tech Solutions, Inc. is an Affirmative Action, Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.

Job Description:

• Resource should be proficient in analyzing, designing and developing applications based on the requirements provided by business counterparts
• Developing and maintaining applications developed in Java, J2EE, Struts and Spring and possessing 3-layer architecture
• Good knowledge in Spring Boot, Hibernate, Angular JS, Docker, VUE JS and AWS
• Applications development or maintenance using ORM tools such as Hibernate
• Database management which includes DB design and maintenance, mostly related to 2016 and Oracle 19c, DB2
• Should have knowledge in Unix / Linux OS.
• Should have good knowledge in Shell scripting language
• Strictly adhere to the internal SDLC process quality standards set but the organization and providing the drive to the team to achieve the KPI and SLA targets
• Flexible to work in extended time
• Candidate should have good experience on Java / J2EE, Springboot, Hibernate / JPA, Oracle query, Web Services and Rabbit MQ.
• Should have minimum of 3 to 5 years of experience. Should be able to work on enhancement, maintenance and production support.
• Good to have hands-on experience on DEVOPS & API development.