Graphic Designer

Location: Bangalore

Experience: Fresher-2 years

Type: Full-time | On-site

Open Roles: 2

Start: Immediate

Why this role exists

Most AI agents fail not because of models—

but because they sound wrong, behave inconsistently, and don’t handle real conversations.

This role exists to own the craft layer:

• Make agents sound natural, human, and trustworthy
• Make them reliable across real-world conversations
• Make them fast to deploy without endless iteration cycles

What you’ll do

You will not just write prompts.

You will design conversational systems that perform in production.

1. Own conversational quality across deployments

• Achieve 80%+ quality scores on insurer QA audits
• Design conversations across:
• Hindi
• English
• 3+ regional languages
• Ensure agents sound:
• Natural
• Context-aware
• Consistent across interactions

2. Build a reusable prompt and workflow library

• Reduce new workflow launch time from 3 weeks → 5 days
• Create standardized:
• Prompt templates
• Conversation flows
• Objection handling patterns
• Ensure new deployments do not start from scratch

3. Design human-like conversational behavior

• Move agents from:
• Scripted → adaptive
• Robotic → human-like
• Focus on:
• Tone
• Pauses
• Context retention
• Personalization
• The output should feel like:
• “This sounds human”
• not
• “This sounds like a bot”

4. Improve agent performance continuously

• Analyze:
• Call transcripts
• Failure cases
• Drop-offs
• Iterate prompts and flows based on real usage data
• Ensure performance improves across:
• Conversion
• Resolution
• Customer experience

5. Reduce deployment friction

• Minimize back-and-forth during agent setup
• Create clarity in:
• Requirements
• Conversation logic
• Expected outcomes
• Enable faster, cleaner deployments with fewer iterations

6. Align conversations with business outcomes

• Design conversations that drive:
• Conversions
• Retention
• Resolution
• Ensure prompts are not just “good”—they are effective

What success looks like

• QA scores consistently ≥ 80% across languages
• New workflows go live in ≤ 5 days
• Agents sound natural and human-like
• Iteration cycles reduce significantly
• Conversation quality directly improves business outcomes

Who you are

• You have 0-2 years of experience in conversation design, content, or AI prompting
• You have worked on:
• Chatbots / voice bots / conversational systems
• You understand:
• Language nuances
• User psychology
• Real-world conversation flows
• You care about:
• Detail
• Quality
• Real user experience

What will make you stand out

• Experience working with:
• Multilingual conversational systems
• Strong writing and structuring ability
• Familiarity with:
• LLM prompting techniques
• Conversation analytics
• Ability to debug:
• Why a conversation failed, not just rewrite it

Compensation

Upto ₹50,000/month (fixed)

(Aligned with role scope and impact expectations)

Why join

• You will define how AI agents actually feel to customers
• Your work directly impacts:
• Customer experience
• Conversion rates
• Product perception
• You will build the craft layer of an AI platform

What this role is not

• Not generic content writing
• Not static script creation
• Not disconnected from real user interactions

What this role is

• A designer of conversational systems
• A builder of human-like AI experiences
• A driver of quality and performance in AI agents

One question to self-evaluate

Can you design conversations that consistently feel human, handle edge cases, and drive outcomes at scale?

Job Title: Shipping Executive

Location: Gurgaon

Department: Shipping & Logistics

Sub-Department: Shipping & Logistics

Experience: 2 – 5 Years

Qualification: B.Com

Languages Required: English, Hindi

Job Summary

We are seeking a detail-oriented Shipping Executive with hands-on experience in export documentation and logistics operations, particularly in the apparel industry. The ideal candidate will ensure smooth coordination of shipment processes in compliance with Indian customs regulations.

Key Responsibilities

• Prepare and manage export documentation as per Indian customs requirements for apparel shipments
• Coordinate with freight forwarders, CHA, and internal teams for timely shipment execution
• Ensure compliance with export regulations and documentation accuracy
• Maintain shipment records and update relevant systems
• Track shipments and resolve any logistics-related issues

Required Skills & Competencies

• Strong knowledge of export documentation and shipping procedures
• Familiarity with Indian customs regulations for export
• Proficiency in MS Office and basic computer applications
• Good communication skills in English and Hindi
• Ability to coordinate effectively with internal and external stakeholders

Preferred Candidate Profile

• Prior experience in shipping/logistics within the apparel industry
• Ability to work in a fast-paced environment with attention to detail 

Job Title: Desktop Engineer

Location: Thane

Qualification: B.Sc IT / Graduate in IT

Salary: ₹18,000 CTC (₹13,500 in-hand)

Experience: Fresher / Immediate joiners can apply

EDI Developer / Map Conversion Specialist

Role Summary:

Responsible for converting 441 existing EDI maps into the PortPro-compatible format and testing them for 147 customer configurations.

Key Responsibilities:

• Analyze existing EDI maps in Profit Tools.
• Convert, reconfigure, or rebuild maps for PortPro.
• Ensure accuracy in mapping and transformation logic.
• Unit test and debug EDI transactions.
• Support system integration and UAT phases.

Skills Required:

• Proficiency in EDI standards (X12, EDIFACT) and transaction sets.
• Hands-on experience in EDI mapping tools.
• Familiarity with both Profit Tools and PortPro data structures.
• SQL and XML/JSON data handling skills.
• Experience with scripting for automation (Python, Shell scripting preferred).
• Strong troubleshooting and debugging skills.

Job Title: Tech Lead and SSE – Kafka, Python, and Azure Databricks (Healthcare Data Project)

Experience: 4 to 12 years

Role Overview:

We are looking for a highly skilled Tech Lead with expertise in Kafka, Python, and Azure Databricks (preferred) to drive our healthcare data engineering projects. The ideal candidate will have deep experience in real-time data streaming, cloud-based data platforms, and large-scale data processing. This role requires strong technical leadership, problem-solving abilities, and the ability to collaborate with cross-functional teams.

Key Responsibilities:

• Lead the design, development, and implementation of real-time data pipelines using Kafka, Python, and Azure Databricks.
• Architect scalable data streaming and processing solutions to support healthcare data workflows.
• Develop, optimize, and maintain ETL/ELT pipelines for structured and unstructured healthcare data.
• Ensure data integrity, security, and compliance with healthcare regulations (HIPAA, HITRUST, etc.).
• Collaborate with data engineers, analysts, and business stakeholders to understand requirements and translate them into technical solutions.
• Troubleshoot and optimize Kafka streaming applications, Python scripts, and Databricks workflows.
• Mentor junior engineers, conduct code reviews, and ensure best practices in data engineering.
• Stay updated with the latest cloud technologies, big data frameworks, and industry trends.

Required Skills & Qualifications:

• 4+ years of experience in data engineering, with strong proficiency in Kafka and Python.
• Expertise in Kafka Streams, Kafka Connect, and Schema Registry for real-time data processing.
• Experience with Azure Databricks (or willingness to learn and adopt it quickly).
• Hands-on experience with cloud platforms (Azure preferred, AWS or GCP is a plus).
• Proficiency in SQL, NoSQL databases, and data modeling for big data processing.
• Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines for data applications.
• Experience working with healthcare data (EHR, claims, HL7, FHIR, etc.) is a plus.
• Strong analytical skills, problem-solving mindset, and ability to lead complex data projects.
• Excellent communication and stakeholder management skills.

Job Title - Cloud Fullstack Engineer

Experience Required - 5 Years

Location - Mumbai

Immediate joiners are preferred.

About the Job

As a Cloud Fullstack Engineer you will design, develop, and maintain end-to-end solutions for cloud-based applications. The Cloud Fullstack Engineer will be responsible for building both frontend and backend components, integrating them seamlessly, and ensuring they work efficiently within a cloud infrastructure.

What You’ll Be Doing

• Frontend Development
• Design and implement user-friendly and responsive web interfaces using modern frontend technologies (e.g., React, Angular, Vue.js).
• Ensure cross-browser compatibility and mobile responsiveness of web applications.
• Collaborate with UX/UI designers to translate design specifications into functional and visually appealing interfaces.
• Backend Development
• Develop scalable and high-performance backend services and APIs to support frontend functionalities.
• Design and manage cloud-based databases and data storage solutions.
• Implement authentication, authorization, and security best practices in backend services.
• Cloud Integration
• Build and deploy cloud-native applications using platforms such as AWS, Google Cloud Platform (GCP), or Azure.
• Leverage cloud services for computing, storage, and networking to enhance application performance and scalability.
• Implement and manage CI/CD pipelines for seamless deployment of applications and updates.
• End-to-End Solution Development
• Architect and develop fullstack applications that integrate frontend and backend components efficiently.
• Ensure data flow between frontend and backend is seamless and secure.
• Troubleshoot and resolve issues across the stack, from UI bugs to backend performance problems.
• Performance Optimization
• Monitor and optimize application performance, including frontend load times and backend response times.
• Implement caching strategies, load balancing, and other performance-enhancing techniques.
• Conduct performance testing and address bottlenecks and scalability issues.
• Security and Compliance
• Implement security best practices for both frontend and backend components to protect against vulnerabilities.
• Ensure compliance with relevant data protection regulations and industry standards.
• Conduct regular security assessments and audits to maintain application integrity.
• Collaboration and Communication
• Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality solutions.
• Participate in code reviews, technical discussions, and project planning sessions.
• Document code, processes, and architecture to facilitate knowledge sharing and maintainability.
• Continuous Improvement
• Stay updated with the latest trends and advancements in frontend and backend development, as well as cloud technologies.
• Contribute to the development of best practices and standards for fullstack development within the team.
• Participate in knowledge-sharing sessions and provide mentorship to junior engineers.

What We Need To See

• Strong experience in both frontend and backend development, as well as expertise in cloud technologies and services.
• Experience in fullstack development, with a strong focus on both frontend and backend technologies.
• Proven experience with cloud platforms (AWS, GCP, Azure) and cloud-native application development.
• Experience with modern frontend frameworks (e.g., React, Angular, Vue.js) and backend technologies (e.g., Node.js, Java, Python).

• Technical Expertise:

1. FrontEnd

• Handon Experience with HTML5, CSS, JavaScript, ReactJs, Next.js, redux, JQuery

2. Proficiency in Backend Development

• Strong experience with backend programming languages such as Node.js, Python
• Expertise in working with frameworks such as NestJS, Express.js, or Django.

3. Microservices Architecture

• Experience designing and implementing microservices architectures.
• Knowledge of service discovery, API gateways, and distributed tracing.

4. API Development

• Proficiency in designing, building, and maintaining RESTful and GraphQL APIs.
• Experience with API security, rate limiting, and authentication mechanisms (e.g., JWT, OAuth).

5. Database Management

• Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB).
• Experience in database schema design, optimization, and management.

6. Cloud Services

• Hands-on experience with cloud platforms such as Azure,AWS or Google Cloud.
• Security: Knowledge of security best practices and experience implementing secure coding practices.
• Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment.

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person responsible for testing, we think it will be a great fit if -

1. You have a prior software development/electronics/embedded background.
2. You do not shy away from taking responsibility and are comfortable doing everything non-technical.
3. You obsess over minor details and strive for perfection
4. You can handle both the software & hardware QA of the product.
5. You have prior software & hardware testing experience.
6. You can commit for 6 months and can work out of Gurgaon.

If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.

Responsibilities and Duties

• Should have good knowledge and experience 2+ years of experience in core Php, Opencart, Magento, Wp, Shopify Etc
• Produce detailed specifications
• Maintain and optimization and functional code
• Contribute to all phases of the development lifecycle
• Develop and deploy new features to facilitate related procedures and tools.
• Focus on Unit Testing and ensure the test-driven process

Qualifications and Skills

• Proven software development experience in PHP, Web services, WSDL, XML, and SOAP
• Familiarity with the Model-View-Controller (MVC) architectural pattern, and previous experience developing web applications using this pattern or on existing MVC frameworks
• Good knowledge of relational databases, experience interacting with MySQL database systems through an abstraction layer, in addition to the ability to write raw SQL queries.
• Front-end development experience with strong Javascript skills (including frameworks/libraries such as jQuery, AJAX, JSON) as well as familiarity with accepted CSS and HTML design standards.
• Experience in common third-party APIs i.e. (Google, Facebook, eBay, etc) will be an added advantage.
• Passion for best design and coding practices and a desire to develop new bold ideas.

Hi! If you're selected, the day-to-day responsibilities shall include:

• Researching industry-related topics (combining various online sources and studies)
• Writing high-quality content with impeccable grammar and a unique writing tone, mainly related to home improvement/decor/garden and other closely neighboring markets
• Working on basic SEO and Google Docs for neat formatting, sourcing relevant images for the article, etc.

Note: Candidates who copy-paste content should not apply, plagiarism is checked and strictly prohibited.

• Ensure that Shaadi Baraati has the most comprehensive selection of vendors by sourcing and signing up the target merchants quickly and effectively
• Create a robust and accurate profile for every newly registered vendor on the platform
• pitching to the new vendors
• Quality validation
• Data verification of the vendor profiles
• Promotion of company's products/services
• Responsible for revenue-based lead generation
• Provide effective customer experience to new vendors on boarded on the website

• Strong persuasive skills
• High degree of ownership
• Target focused individuals
• Strong verbal and written communication skills