Graphic Designer

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 1+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs

Preferred

• Preferred (Company) – Product Companies

Role Objective

Build and manage a reliable, scalable, and cost-efficient supplier ecosystem for customised and premium furniture, while ensuring consistent quality, lead-time adherence, and strong commercial competitiveness across categories.

Key Responsibilities

• Identify, evaluate, and onboard OEM partners across furniture categories including Sofas, Beds, Dining, Storage, and Accent Furniture.
• Build a diversified and balanced supplier portfolio to reduce concentration risk while maintaining quality and delivery consistency.
• Develop long-term strategic partnerships with key vendors, including exclusivity arrangements where relevant.
• Drive supplier capability development across quality, finishing standards, compliance, and scalability.
• Own end-to-end costing, pricing, and commercial negotiations with vendors.
• Deliver cost optimisation through material optimisation, process improvements, volume leverage, and alternate sourcing.
• Lead annual rate negotiations, cost resets, and contract renewals.
• Work closely with Category, Design, and Product teams to enable New Product Development (NPD).
• Ensure sourcing feasibility for design-led, customised, and make-to-order products.
• Define, implement, and enforce supplier SLAs covering quality standards, lead times, and responsiveness.
• Collaborate with Vendor Managers and QC teams to ensure On-Time In-Full (OTIF) delivery performance.
• Review vendor performance regularly and drive corrective actions and improvement plans.
• Identify and mitigate sourcing risks related to capacity constraints, supplier dependency, and raw material volatility.
• Partner with Finance on contracts, payment terms, and commercial governance.

Success Metrics (KPIs)

• Cost savings and margin improvement (CM1 / Gross Margin)
• Supplier OTIF and lead-time adherence
• Quality acceptance rate and defect reduction
• Reduction in supplier concentration and dependency risk
• New supplier onboarding, capability building, and scalability metrics

Ideal Profile

• 6–10 years of experience in furniture sourcing, manufacturing, or category operations.
• Strong understanding of furniture materials, production processes, and finishing standards.
• Proven expertise in vendor negotiations, cost management, and supplier development.
• Experience in customised or make-to-order manufacturing environments preferred.
• Strong stakeholder management skills with a hands-on execution mindset.

What We Offer

• High-impact role influencing margins, supply reliability, and product quality
• Opportunity to build and scale a strategic supplier ecosystem
• Cross-functional exposure across sourcing, design, manufacturing, and finance

🚀 We’re Hiring: Performance Marketing Manager

📍Experience: 3–7 Years

📢 Location: Andheri, Marol

🔗 Join a fast-growing team that thrives on creativity, innovation, and results.

Are you a data-driven marketer with proven expertise in Google Ads, Meta Ads & Facebook Ads? If you’re fluent in communication, performance-focused, and seeking a meaningful growth opportunity, this could be the role for you.

✅ Key Responsibilities:

• Plan, execute & optimize paid campaigns across YouTube, Amazon, Programmatic, Affiliate Networks, etc.

• Manage complete campaign lifecycle: planning, A/B testing, execution & optimization

• Conduct keyword research and refine targeting for improved ROI

• Collaborate with creative, tech & content teams to align campaigns with business goals

• Monitor performance metrics like CAC, LTV, ROAS, and implement data-backed strategies for continuous growth

🛠 Technical Skills Required:

• 3–7 years of hands-on experience in performance marketing

• Solid understanding of CPC, CPA, CPL, ROI

• Familiarity with tools like DV360, HubSpot/Agile CRM, affiliate marketing platforms

• Experience in lead generation and purchase-driven campaigns

• WordPress/Shopify knowledge is a bonus

🌟 What We’re Looking For:

• Proactive, accountable, and results-driven mindset

• Excellent verbal & written communication

• Ability to manage multiple projects in a fast-paced environment

• Previous experience with app installs, conversion campaigns, and Brand Lift Studies is a plus

• A collaborative attitude with the ability to work independently

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Critical Skills to Possess:

Must have

• Strong knowledge in core Content Management System (CMS) architecture and application development life cycle process
• Strong knowledge in Adobe Experience Manager (AEM) framework and design patterns
• Experience in developing and configuring AEM workflows, user roles and permissions
• Experience with AEM Cloud tools and AEM instances like Author, Preview and Publish
• Strong knowledge in AEM Cloud architecture to implement components, templates, dialogs, and processes
• Strong knowledge in building AEM components using Angular Framework or other SPA frameworks
• Extensive knowledge in the architecture and deployment of REST APIs within the AEM system
• Strong knowledge on developing features using Java, Angular, HTML, CSS, and JavaScript

Good to have

• Experience with AEM Dispatcher and Multi-Site Manager (MSM)
• Experience with AEM key technology concepts, such as Granite/Sling/OSGi/JCR/ Sightly/HTL UI
• Experience with AEM templates, processes, and application customizations for the WCM application
• Experience in Omni channel AEM integrations with other apps and creating components for AEM
• Strong knowledge in Translation design patterns and AEM translation integrations with third parties
• Experience with Version Control tools and CI/CD process
• Knowledge in third party APIs or widgets integrations with AEM
• Knowledge in AEM CDN configurations and caching strategies

• Do you like the idea of playing Master Shifu for product development teams? Or, what organizations think of it as playing an Engineering Manager.

• Do you live by the mantra of “buck stops with me”. Seriously, we also don’t know who Buck is and we are also looking for him.

• Have you led a product team of 15+ members in the past to successful outcomes? Okay, we would love to talk even if you unfortunately ran into a failure.

• Do you speak both binary and Humanary? Python , dialect, to talk to geeks and the Humanary, English or Hindi dialect, to talk to Clients. 

• Do you practice Agility? No, we don’t mean asanas from Baba Ramdev but things like Scrum or Kanban

• Do you practice Curiosity over Complacency? I..e are you a lean mean learning machine?

• Can you envision a solution architecture after hearing the product's vision and user stories? Do things like scalability, performability, flexibility, maintainability give you goosebumps of joy?

• Do you have an eye for good user experience?

Did you say Yes to all of them? My My! Love you! I’m sure your current team loves you too. But, if for whatever reason, you are looking for a new home then we would love to talk to you. We are a certified Great Place to Work, which means it’s a place where people love working with each other. And, you would too.

Send me an email, will ya?

The Sales Head is a leadership position with the responsibility of enabling new business through high-quality leads, prospects, and connections with high revenue potential.

Responsibilities:-

• Develop and implement effective sales and growth strategies
• Ability to take targets and deliver it
• Ability to crack enterprise projects in blockchain space
• Develop Policy & Procedures related to Sales Management
• Prepare monthly, quarterly and annual sales, contribution and SG&A expenses forecasts
• Lead sales team members to achieve sales revenue, network development and profitability targets
• Design, monitor and analyse performance metrics (KRAs & KPIs) for Sales Team Members and suggest improvements
• Manage assigned Key Channel partners and Key customers accounts directly to develop productive and professional relationships
• Negotiate and close agreements with large major channel partners & customers
• Perform research and identify new potential channel partners & customers and new market & product opportunities
• Provide timely and effective solutions aligned with clients needs and company's policies
• Liaise with Marketing, Technical Services, Accounts, Logistics and Product Development departments to ensure brand consistency, brand strengthening and deliverable of targeted services
• Stay up-to-date with market & competitive landscape and new product launches
• Ensure recruitment planning as per need and continuous development of sales team members

Desired Candidate Profile:-

• Great Problem-solving skills.
• Proven work experience as a Sales Head or Sales Manager
• Experience of managing a high performance sales team
• Ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• Good Leadership & Team management skills
• Strong communication skills, both written & verbal
• Analytical skills with a problem-solving attitude
• Availability to travel as needed
• Blockchain Knowledge will be added advantage
• MBA/B-Tech/BE from a reputed institute
• Good problem-solving skills.
• Attention to detail.

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and a Sales/Marketing Co-founder, exceptionally well at managing relationships, networking and business collaborations. All three comes with a diverse and unconventional background in thought and technology leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

Day Shift

Monday to Friday

What is the role?

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

Key Responsibilities

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

Whom will you work with?

You will closely work with the engineering team and support the Product Team of Plum.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

Responsibilities:

• Developing and providing maintenance support for WordPress sites
• Migrating websites from other platforms to WordPress
• Integrating and setting up plugins like WPML, Yoast SEO, Elementor, WPBakery Page Builder Membership, etc.
• Optimizing page speed of WordPress sites
• Implementing SEO/CRO best practices in WordPress sites
• Transforming complex PSD layouts into pixel-perfect Responsive Wordpress websites.
• Creating responsive website designs
• Working under tight deadlines
• Handling multiple projects at the same time
• Producing high-quality work with a strong focus on detail
• Understands WP architecture and knows how to perform database and code optimization for WordPress
• Test, debug, analyze and fix application problems/issues.

Experience:

• Strong knowledge of WordPress Platform
• Expertise in HTML5, CSS3, JavaScript
• Proficiency in PHP/MYSQL and AJAX
• Minimum 2 years of experience in WordPress Development
• Understanding of W3C Web Standards/Semantics and Accessibility Guidelines
• Understanding of WordPress core functions and working concepts

Education:

Any Graduate in Any Specialization. Preferred Computer Science/IT Background.