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Job Title: International Ticketing Agent
Location: Kolkata
Experience: 2-5 years
About the Role:
We are seeking a detail-oriented and customer-focused International Ticketing Agent to join our travel operations team. The ideal candidate will have hands-on experience with global airline bookings, fare calculations, and GDS systems (such as Amadeus, Galileo, or Sabre). You will be responsible for handling international ticketing, reissuances, cancellations, and providing top-tier customer service to our clients.
Key responsibilities:
· Manage international flight bookings for clients, including ticket issuance, reissuance, cancellations, and refunds.
· Verify itineraries, fare rules, and taxes to ensure accurate and cost-effective ticketing.
· Handle travel-related queries and provide solutions via email, phone, and chat in a professional manner.
· Ensure compliance with airline policies, visa requirements, and travel regulations.
· Maintain updated records of bookings, transactions, and communications.
Requirements:
· Minimum 1–3 years of experience in international ticketing.
· Proficiency in at least one GDS system (Amadeus, Galileo, or Sabre).
· Strong knowledge of international routes, airline fare structures, and travel policies.
· Excellent communication skills (verbal & written).
· Ability to handle high-pressure situations and resolve issues efficiently.
· Attention to detail and a proactive problem-solving attitude.
· Flexibility to work in shifts if required.
Shift timing:
· Morning Shift: 10:30 am – 7 pm
6 days working (Monday – Saturday)
You will be the
‘Voice of Consumer’ - bringing in consumer insights and shaping cross functional decisions by partnering closely with leaders in Marketing, Product, Engineering, Sales and Customer Experience in addition to working with the leadership team and founders. As we’re scaling
our go-to-market and marketing efforts pan-India, we’re looking for a passionate, experienced, and customer-focussed leader to build and grow a team dedicated to building and scaling the brand.
You will be heading the Brand Marketing function at for the company. Lead teams across Brand (Traditional + Digital), Media, Social, Marketing Research, Creative & Content and Partnerships/Collaborations.
Position based out of Bangalore
Job description:
● Own the Brand vision - Develop strategy for establishing and scaling the brand pan-India - multicultural, multilingual context
● Translate strategy into actionable goals in close collaboration with Product, Marketing, Strategy, Category and other cross-functional teams
● Lead the transformation of the organisation into a consumer-driven company reflecting in culture, systems and processes
● Translate brand elements into plans and go-to-market strategies
● Oversee new and ongoing marketing and advertising activities across cities
● Create the quarterly and annual plan, propose options and help prioritise the same with the leadership team; secure resourcing and ensure budget vs. actual compliance on spending, input, lead, and outcome metrics
● Develop and manage a fit-for-course agency network and an in-house team to ensure effective and efficient execution of the Brand Strategy
Successful applicant:
● Should have 8-10 years of experience leading Brand Strategy and Development for a mid-to-large brand in consumer space (category agnostic). Prior experience only in a agency will be considered too
● Proven track record of helping scale up digital marketing in a start-up environment and/or relevant work experience
● A start-up mentality and ability to flex in a fast-paced and dynamic environment.
What’s on offer:
● Lead the Brand building for a D2C brand in a never-before-done category
● To be at the centre of action in scaling the brand across the country successfully

We are looking for an RPA Developer to join our team.
Requirements
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
Proven experience (4 years) as an RPA Developer.
Strong experience with RPA tool such as UiPath, Automation Anywhere, or Blue Prism.
Proficiency in programming languages such as C#, Python, Java, or VBScript.
Familiarity with process analysis, design, and improvement.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills to work effectively within cross-functional teams.
Knowledge of software development best practices and methodologies.
Good understanding of .Net technology stack and Excel Macros.
Experience in Design, Development, Test and Support in line with client needs and architectural requirements.
Hands-on experience in Automating Web interfaces, desktop application interfaces, Citrix interfaces, API, Building Custom codes and Mainframes.
Understanding client requirements and preparing required documents (PDD, SDD, BRD...)
Roles and Responsibilities
Collaborate with business analysts, process owners, and project managers to gather requirements and understand business processes for automation.
Design, develop, test, and deploy RPA solutions using industry-standard RPA tools such as UiPath, Automation Anywhere, or Blue Prism.
Analyze, optimize, and document existing business processes for automation feasibility and improvement opportunities.
Develop automation workflows, scripts, and routines that are efficient, reliable, and maintainable.
Implement error handling and exception handling mechanisms to ensure the robustness of automation solutions.
Collaborate with QA teams to ensure the quality of the developed automation solutions.
Provide technical support and troubleshooting for deployed automation solutions.
- Serve as a technical expert for Workday (primarily) and other HR business systems.
- Oversee and maintain business process configuration, inbound and outbound integrations, and security
- Create and maintain advanced reports and web services to enable data-driven decision making across the enterprise, with end-user visibility both inside and outside of Workday
- Utilize Azure DevOps to coordinate and prioritize development efforts with the global team
- Understand HR work processes, and utilize LEAN or other process improvement methodologies to make processes more efficient
- Participate in periodic strategic planning exercises with the HR Operations Team to understand priorities and align the work efforts of key projects and working teams
- Participate in Agile development of Workday (our HRIS), working closely with the HR Operations team to prioritize and implement process improvements
- Provide leadership to other team members and stakeholders
- At least three years’ recent experience in HRIS or HR Operations
- Workday experience required, with a strong emphasis on security, reporting, and business process configuration. Need expertise on Advanced compensation, absence, talent / performance experience and Microsoft Excel.
- Experience in Workday EIB (Enterprise Interface Builder) is a huge plus.
- Strong project management skills and attention to detail
- Experience with Agile development principle and methods, specifically with scrum and sprint
- Ability to build and maintain credibility by knowing the business and aligning HR systems support to the priorities of the business.
- Demonstrated ability to influence leaders, establish and maintain collaborative partnerships and provide thought leadership.
- Bachelor’s degree required

About Company
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Engineering Manager
Requirements:
Education - B.Tech/MCA or equivalent.
Overall 10 to 12 years of experience.
Agnostic/Polyglot with multiple tech stacks.
Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, Columnar DBs
Good experience with Front-end technologies like JavaScript frameworks, React, AngularJS.
Backend exposure – good knowledge of building API using Node or Lambda or python.
Good understanding of ELK, Kafka, Redis and CDN.
Worked on serverless technologies and good understanding of CMS.
Efficient in building microservices in combining server & front-end.
Good understanding of AWS and its technologies.
Should be innovative and communicative in approach and should be hands on coding guru
Will be responsible for the functional/technical track of a product.
Experience with Scaling SAAS products and ability to design from scratch.
Ability to manage a small team of 5 -10 Developers/QA Engineers and guide them on the design and coding best practices
Design and develop SaaS-based applications based on microservices architecture.
Work on the core backend and ensure it meets the performance benchmarks.
Work on the front-end with ReactJS.
Designing and developing APIs for the front-end to consume.
Constantly improve the architecture of the application by clearing the technical backlog.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages).


- Expertise in Java server-side development: Core Java, Golang Servlets, Spring Core, React JS, Spring Boot with GRPC, and Hibernate.
- Exposure to microservice design patterns.
- Good knowledge in Data Structures, Algorithms, Object-Oriented Design, Analysis, Design patterns, and other computer science concepts.
- Knowledge of GraphQL, Kafka, PostgreSQL will be added advantage.


Hello Greetings!!!
We are looking for ".Net Developer" for Goregaon (Mumbai)/ Lucknow location.
Experience: 1 - 6 Years
Notice Period: up to 30 days
Location: Goregaon (Mumbai)/ Lucknow
Responsibilities and Deliverables:
- 1-6 Years of experience.
- Development experience in React Native, Objective C, Swift.
- Hands-on experience in COCOA Framework, XCode 3.1, Interface Builder, iOS SDK 3.0 and above.
- Good understanding of Native APP iOS design theme & guidelines for smartphone/tablets.
- Experience in calling web services integration (SOAP, REST, JSON, XML) & Basic client - Server architecture understanding.
- Knowledge of SQLite, Web Services, HTML5, CSS3, JavaScript and working experience in SQL
- Experience with third-party libraries and APIs like Facebook, Google+ etc.
- Good knowledge and experience on payment gateway.
- Experience in building and publishing apps in app stores.
- Should have good communication skills.
Please provide the following details:
- Current location
- Present CTC
- Expected CTC
- Notice Period
About Company
e.Soft Technologies Ltd is a mid-sized IT firm, brimming with potential. We are headquartered in Mumbai (India) with offices in Lucknow (India), California (US) and Virginia (US). With over 17 years of experience, we provide Digital marketing services, 360 Retail solutions, Application development services, Startup solutions, Business consulting, Custom ERP solutions and Business Supplementary services to our clients.
Company Website
Company Info
7, Way Lane, Ram Mohan Rai Marg, Narhi, Lucknow, Uttar Pradesh, India
- Delivering a complete Front-end application
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the web service/ application
- Communicating with external web services
Technical/Functional Skills:
- 3 to 5 yrs of experience working as an Angular Developer
- Experience in Angular 7,8,9 versions are mandated.
- Proficiency in CSS, HTML, javascript
- Experience on Multi-Language is preferable
- Knowledge on Arabic design is a plus
- Experience on Components based Architecture
- Experience on CSS Grids and Flex Layout mandatory
- Well versed with coding standards
- Be able to provide effort estimations based on the customer requirements
- Experience of implementing enterprise level Angular applications and the related Architecture
- Implementation knowledge on Agile, working experience on Continuous Integration (CI) process is required
- Experience of integration with SAP is highly desirable
- Working knowledge with databases ORACLE, SQL Server, mySQL
- Be hands-on technical and should work as either individual contributor or team member
- Must have knowledge in code version mechanism using tools like TeamCity, GitHub
- Knowledge on Agile scrum and waterfall methodology
- Optimizing performance of code and reviewing code of junior developers
- Work closely with the architecture team and provide architecture inputs
- Experience with understanding of mobile related frameworks like Cordova is a plus
- Comfortable dealing with APIs and utilizing oDATA/REST / JSON interfaces
- End-to-End experience - Discovery to Deployment of Angular applications Soft Skills Required
- Good communication and interpersonal skills
- Candidates should be independent thinkers, thought leaders, good presentation and communication skills and great at solving problems

