Graphic Designer

About the Role

Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,

refine, and optimize prompt systems that power our LLM-driven features—across agent

assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat

workflows.

You will work at the intersection of language, product logic, and AI behaviour, shaping

how our AI systems reason, respond, and perform in real-world customer support

environments.

Key Responsibilities

Prompt Design & Optimization

● Craft high-quality prompts, instructions, workflows, and agent behaviours for

LLM-based features.

● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.

● Develop evaluation frameworks to test performance across edge cases, failure

modes, and regressions to ensure robustness.

LLM System Development

● Work closely with AI engineers to integrate prompts into chains, RAG systems, or

hybrid models.

● Create prompt-based pipelines for tasks like:

○ Chat/voice summarization

○ Classification & tagging

○ QA automation

○ Disposition prediction

○ Agent-assist suggestions

○ Multi-step reasoning & workflows

Data & Evaluation

● Analyze call/chat transcripts to identify patterns and refine prompt logic.

● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,

hallucinations, latency).

● Document prompt changes, rationale, and performance deltas.

Cross-functional Collaboration

● Partner with product, ops, and engineering teams to understand workflows and

problem statements.

● Translate business requirements into robust prompt systems.

● Build internal frameworks, libraries, and best practices for prompt engineering.

What You Should Bring

● Strong command over language, reasoning, and structured communication.

● Experience working with LLMs, prompt engineering, or NLP-based products.

● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar

ecosystems.

● Analytical mindset with the ability to test, measure, and improve AI outputs.

● Ability to think through real-world workflows and edge cases.

● Comfort working in a fast-paced startup environment.

Nice to Have

● Experience with Python for prototyping or evaluation automation.

● Understanding of customer support workflows or BPO operations.

● Exposure to RAG, embeddings, or LLM fine-tuning.

● Prior work in conversational AI, chatbots, or dialogue design.

Company information:

At LogixHealth, we're making intelligence matter throughout healthcare. LogixHealth has over two decades of experience providing full service coding, billing and revenue cycle solutions for emergency departments, hospitals and physician practices for millions of visits annually. LogixHealth provides ongoing coding, claims management and the latest business intelligence analytics for clients in over 40 states. For more information.

Role overview

Knowledge and Skill Sets:

·         Office 365 Administration: Expertise in managing Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.

·         Intune Administration: Proficiency in Microsoft Intune, including device management, policy enforcement, and application deployment.

·         Experience with virtualization platforms (Citrix, Nutanix, VMware, Hyper-V, etc.).

·         Should have exposure to IaC and Terraform/Ansible

·         Data Center Operations (DCO) and NOC Support: Experience in supporting DCO and NOC operations, with the ability to troubleshoot and resolve issues in a 24/7 environment.

·         PowerShell and Scripting: Ability to create and use PowerShell scripts and other tools to automate tasks within Office 365 and Intune environments.

·         Automation and IaC: Knowledge related to ansible, terraform and devops framework

·         Security and Compliance: In-depth knowledge of security features in Office 365 and Intune, including MFA, DLP, and compliance tools.

·         Backup and Recovery: Understanding of backup solutions for Office 365 data and disaster recovery planning.

·         Monitoring Tools: Familiarity with monitoring tools for tracking the health and performance of Office 365 and Intune services.

·         Communication: Strong communication skills for providing technical support and collaborating with IT teams.

·         Documentation: Ability to create detailed documentation and training resources.

·         24/7 Availability: Commitment to providing round-the-clock support for critical Office 365 and Intune services.

What would you do here

Job Purpose:

The Collaboration tools Administrator is responsible for managing and maintaining the organization's Office 365, MS teams, Intune, SharePoint, Defender, MDM and IAM environments while supporting Data Center Operations (DCO) activities. The position requires 24/7 availability to support critical operations and respond promptly to incidents.

Role Description:

·         Office 365 Administration: Manage and maintain Office 365 services, including user accounts, licenses, permissions, and configurations for Exchange Online, SharePoint Online, Teams, and OneDrive.

·         Intune Administration: Oversee the administration of Microsoft Intune, including device enrollment, configuration policies, application deployment, and mobile device management (MDM) to ensure secure access to corporate resources.

·         Security and Compliance: Implement and manage security measures within Office 365 and Intune, including multi-factor authentication (MFA), Data Loss Prevention (DLP), and compliance policies to protect data and meet regulatory requirements.

·         Incident Response: Provide 24/7 on-call support for Office 365 and Intune-related incidents, ensuring quick resolution to minimize downtime and disruption.

·         User Support: Offer technical support and troubleshooting for end-users, addressing issues related to Office 365, Intune, and other integrated services.

·         Monitoring and Reporting: Continuously monitor the performance, security, and compliance of Office 365 and Intune services, generating regular reports on system health and usage.

·         Automation and Scripting: Utilize PowerShell and other scripting tools to automate administrative tasks and improve operational efficiency within Office 365 and Intune environments.

·         Backup and Recovery: Manage backup solutions for Office 365 data and participate in disaster recovery planning and execution to ensure business continuity.

·         Documentation and Training: Develop and maintain detailed documentation of configurations, procedures, and best practices, and provide training to IT staff and end-users.

Key Deliverables:

·         Reliable and secure operation of Office 365 and Intune services as part of the overall IT infrastructure.

·         Effective integration of Office 365 and Intune with DCO and NOC operations.

·         Timely incident response and resolution to ensure 24/7 availability of critical services.

·         Efficient management of user accounts, licenses, and security settings within Office 365 and Intune.

·         Regular monitoring, reporting, and auditing of Office 365 and Intune performance and security.

·         Comprehensive documentation and training materials for internal use.

Thanks!

Job Description: We are looking for a skilled Content Strategist with at least 3 years of experience to join our team. You will be in charge of creating and implementing a content strategy that is in line with our overarching marketing and business goals in your capacity as a content strategist. In order to produce interesting, pertinent, and valuable content that appeals to our target audience, you will closely collaborate with our marketing, design, and product teams.

Roles and Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more

• Conduct research to understand our target audience and their needs, and develop buyer personas and content maps to guide content creation

• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers

• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches

• Create a social engagement playbook/guideline for community moderators and ensure that content is published on schedule

• Write and edit high-quality, engaging, and informative content for a variety of channels (social media posts, blogs, newsletters etc.)

• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Formulate customer delight moments

• Use data and analytics to measure the success of our content, and make data-driven decisions to improve content performance

• Stay up-to-date with industry trends and best practices in content marketing and SEM, and make recommendations for continuous improvement

• Responsible for developing a sense of community amongst the Client creator base

• Ensure all Client creators are benefiting from the community

• Develop non-product solutions that will enable retention and increase customer satisfaction

• Develop partnerships that will help in creator retention

• Contribute to the development of our overall marketing and business strategies, and provide insights and recommendations based on your expertise in content marketing

Requirements:

• Graduate with at least 3 years of experience in social media marketing, community engagement, content marketing, content strategy, or a related field

• Bachelor's degree in marketing, communications, journalism, or a related field would be a plus

• Active and engaged participant in social media

• Excellent writing, editing, and proofreading skills, with a keen eye for detail

• Strong communication and presentation skills to communicate the message effectively

• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders

• Highly organized, detail-oriented, and able to manage/execute multiple ongoing projects

• Familiarity with content management systems (CMS) and email marketing platforms

• Proficiency in SEM best practices and the ability to optimize content for search engines

• Proficient knowledge of Data Analytics and strong analytical skills, with the ability to analyze data and use insights to improve content performance

• A passion for content marketing and a desire to stay up-to-date with the latest trends and best practices

• Ability to identify and track relevant community KPIs

• Good network among influencers

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Job Description :

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.

• Connecting and handling potential clients via inbound/Outbound phone calls, emails, walk-ins.

• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals.

• Identifying new revenue opportunities.

• Building business relationships with current and potential clients.

• Developing and executing sales and marketing strategies to grow business.

• Achieving sales goals applying sales techniques.

• Bachelor’s Degree in Business, Marketing, or similar field.

• Minimum of 0-3 years of experience in sales, business development or similar role.

• Passion for sales.

• Excellent verbal and written communication skills.

• Must possess strong customer service skills.

• Ability to develop good relationships with current and potential clients.

Hands-on experience on advance excel and effective communication skills

Preferred Location Mumbai

We are hiring MIS Executive at Jaro Education. If you think you are the best match for the job do contact us.

What you need to have:

About us:
Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.

People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.

We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us.

About the role:
We are seeking a Senior Backend Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You should have experience with different design pattern implementation and be quick in making architectural decisions. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers.

What we’d like to see:
● Ability to write elegant and readable code
● Excellent problem solving skills and love technical challenges
● Comfortable working in a team-oriented and collaborative environment
● Strong understanding of Agile and Lean software development processes and practices
● Stays plugged into emerging technologies/industry trends and applies them proactively
● Taking leads on projects as needed
● Knowledge of software best practices, like test driven development and continuous integration
● Directing the development team in the design, development, coding, testing and debugging of applications

Must have:
● BE/ BTech in Computer Science or a related field or equivalent practical experience
● 4+ years of professional backend development experience
● Experience coaching and mentoring junior developers
● Aggressive problem diagnosis and creative problem solving skills and client handling      skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
● Experience working with Python/Django or NodeJS
● Knowledge of DRF, Redis, Celery, RabbitMQ, Jenkins, MongoDB and PostgreSQL
● Implemented CI/CD in any of the projects done
● Strong understanding of the full web technology stack (i.e. HTTP, caching, headers, cookies, etc)
● Proficiency in working with API’s and third party integrations
● Demonstrated ability to learn new technologies
● Experience with multi-tenant architectures (SaaS)
● Experience with Test Driven Development
● Excellent project and time management skills

Nice to have:
● Familiarity and experience using a variety of architectural Design Patterns
● Knowledge of Kubernetes/Docker and Devops
● Personal projects or contributions to the open source community
● Strong organizational skills to juggle multiple tasks within the constraints of timelines
● Team player (those great personality types that people love to work with)
● Great communication skills

Why you’ll love it here:
(Besides working with our team with infinite charm)

● We have no fixed work timings or leave policy, you can take unlimited leaves and start your day whenever you want. (Just make sure others in your team don’t suffer)
● We don’t track these hours you put in or ask you to fill time sheets. We don’t believe in
micromanaging, if you’re struggling, ask for help. If someone else is, offer some support.
● We never mind if people make mistakes or screw up in any way, and offer full encouragement to help people learn fast by failing fast.
● We always encourage people to be completely candid, raise alarms, or log complaints
anonymously in our feedback tool, no matter how harsh.
● We are a ‘Work from Anywhere’ company, since passionate, driven people can work from
anywhere they want; their homes, or cafes, or mountains, or beaches, anywhere.
● We have a 15-day notice period. We want to build a place where people work willingly and passionately.

Looking for ASP.NET developers who will be able to develop and support existing applications.

o The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns.

o Your primary responsibilities will be to design and develop these applications. Therefore, its essential that you are skilled at problem solving, solution design, and high-quality coding.

Desired Qualification :

o BE / B.Tech (IT/CS) / MCA / MSc. (IT/CS) only

Mandatory Skills:

o Minimum 1 years of experience web application development using ASP.NET-MVC and SQL Server (no drag-n-drop coding).

o Minimum 6 months of experience in Bootstrap, HTML5, CSS3, JavaScript and jQuery

Desired Skills:

o Knowledge of Entity Framework and LINQ mandatory.

o Knowledge of Azure DevOps and Git mandatory.

o Good hand-ons experience for using VS 2019, SSMS and VS Code.

o Knowledge of MS Azure Platform will be great.

o Willing to work in every phase of SDLC (should have ability to write and test own code properly)

o Good Written and Verbal English skills

Interview Details:We will conduct an online face-to-face interview over video call (using Google Meet). Hence, the candidate must have a computer/laptop with a webcam and a good internet connection for the interview purpose. Interviews will NOT be conducted if the candidate is using a mobile phone.

Job Type: Full-time

Salary: ₹500,000.00 - ₹1,000,000.00 per year