Graphic Designer

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 30 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 200 Terabytes of data across 5 Databases.

About the role:

We are seeking an experienced Associate Director to Lead our cutting-edge Generative AI initiatives. In this role, you will oversee multiple AI teams, drive innovation, and ensure alignment with business goals. You will focus on building robust AI solutions and scaling AI-driven products to meet diverse customer and business needs, all while maintaining a strong emphasis on people management and team development.

Team-Specific Focus Areas:

Conversations AI

-Develop AI solutions for appointment booking, forms filling, sales, and intent recognition

-Ensure seamless integration and interaction with users through natural language processing and understanding

Workflows AI

-Create and optimize AI-powered workflows to automate and streamline business processes

Voice AI

-Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions

-Fine-tune voice models for clarity, accuracy, and naturalness in various applications

Support AI

-Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems

-Develop tools for automated response generation, issue resolution, and workflow management

Platform AI

-Oversee AI training, billing, content generation, funnels, image processing, and model evaluations

-Ensure scalable and efficient AI models that meet diverse platform needs and user demands

Roles & Responsibilities

People Leadership and Team Development

-Mentor and coach engineering managers and senior engineers, fostering a culture of learning and growth

-Lead performance evaluations and provide constructive feedback to ensure career development

-Build and maintain a resilient, high-performing team capable of delivering AI innovations at scale

Execution & Strategic Delivery

-Lead long-term project planning and execution strategies, setting clear milestones and deliverables

-Drive process improvement by implementing efficient patterns, frameworks, and systems

-Ensure teams are set up for high performance and fast-paced, flexible delivery

Product and Technology Oversight

-Oversee the development and scaling of AI-driven products, maintaining high engineering and product quality

-Drive innovation in AI, ensuring that the solutions meet evolving business and customer needs

Business Alignment and Vision

-Collaborate with cross-functional teams to define product strategy and business goals for AI technologies

-Design open, flexible architectures that anticipate future business needs and scalability challenges

Qualifications

-Extensive hands-on experience with Node.Js and Vue.js (or React/Angular)

-Majority of experience in a SAAS company is a huge plus

-Experience in leading large-scale AI-driven projects and teams is a plus

-Experience in large-scale conversational agents and response evaluation frameworks

-Bachelor’s degree or equivalent in Engineering, Computer Science, or a related field

-9+ years of engineering experience, with at least 3+ years in leadership or management roles

-Strong leadership, communication, and problem-solving skills

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Team Leader job description

We are looking for an experienced, self-driven and motivated Team Leader to join our team!  As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating.

Team Leader duties and responsibilities

• Set clear team goals and KPIs
• Delegate tasks and set sales target
• Oversee day-to-day teams' operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Plan and organize team-building activities

Team Leader requirements

• 2 years of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organizing training programs
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Note:

1) Preferably should have handled telesales team in banking sector( Loans,Credit card etc) but not mandate

2) At Least 1 year experience in the same field.

Job Description: A full-stack Android developer will be responsible for designing, developing, and maintaining mobile applications for the Android operating system that provides indoor map rendering and navigation functionality. They will work with a team of developers, designers, and project managers to create a seamless navigation experience for users.

Responsibilities:

• Design and develop high-performance, reusable, and reliable Java and Kotlin code for the indoor navigation application.
• Implement indoor navigation algorithms and integrate with location-based services and sensors, such as Wi-Fi, Bluetooth, and accelerometer, to provide accurate indoor positioning
• Use Android Studio and other development tools to build, test, and debug the application
• Work with designers and project managers to ensure that the application meets all requirements and is released on schedule
• Collaborate with other developers to integrate with backend systems and APIs
• Write clean, maintainable, and testable code that adheres to best practices
• Troubleshoot and debug issues, and update and maintain existing applications
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Understand the full mobile development life cycle, from concept to deployment
• Continuously monitor the market for new indoor navigation technologies and techniques, and incorporate them into the application as appropriate.

Requirements: The suitable candidate should have experience with the following:

• Bachelor's degree in Computer Science or a related field.
• Strong knowledge of Java and Kotlin programming languages
• Experience with Android SDK and Android Studio
• Experience with RESTful APIs to connect Android applications to back-end services
• Experience with third-party libraries and APIs
• Experience with indoor navigation algorithms and location-based services
• Familiarity with Git and version control
• Understanding of design principles and material design
• Strong debugging and troubleshooting skills
• Strong analytical and problem-solving skills
• Strong communication and teamwork skills
• Strong sense of ownership and drive to deliver high-quality results

We're looking for an experienced and mature engineer (2-6 yrs experience), who wants to build incredible products while shaping the architecture, tools, and engineering culture of our company

Responsibilities:

• Architect and build our native Android application using Java or Kotlin.
• Set up our backend using either the MEAN (Mongo, Node) or Django stack.
• Collaborate with the design team on feasibility and design reviews.
• Set up DevOps processes - CI/CD and release management.
• Hire an additional backend engineer to scale the application based on requirements.

Requirements:

• You possess strong computer science fundamentals.
• You have native Android application development skills - with Java/Kotlin as a framework.
• You have strong knowledge of Android UI design principles, patterns, and best practices.
• You have built backends for mobile applications - using the MEAN or Django stack.
• You have some mobile app projects that are worthy of public view (Play Store, Github).
• You like discussing a plan upfront, welcome open collaboration and are an excellent verbal and written communicator.
• We’re a fast-paced environment so while we value robustness, we also hope for speed. You’ll hop from project to project and should be a self-starter.
• You are open to learning new stuff (important).
• You are humble, kind, and are open to feedback (important)

• Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
• Depth knowledge about denial management, AR follow-up, Claim rejections.
• To prioritize the pending claims for calling from the aging basket
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance
• Escalate difficult collection situations to management in a timely manner.
• Should have basic knowledge of the entire Revenue Cycle Management (RCM)
• Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same

Skills required:

• Excellent communication skills
• Excellent interpersonal skills

Educational Qualification & Work Experience:

• Graduation in any stream
• Additional certification in typing, a medical prescription will be preferred
• Min. 1 years work experience

• Experience in developing enterprise grade Android Mobile Apps, NDK, and SDKs.
• Experience in Rest i.e SQLite, Faragments, Activities, Intents, Google API’s (FCM, MAP, Analytics, AdMob etc.).
• Experience in apps development with Payment gateway Integration and POS terminal like VeriFone/Ingenico/Pax.
• Experience on client-server application involving web service calling.
• Knowledge of Android Life Cycle and Threading Concepts.
• Knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of material design, memory management, files I/O, network protocols, concurrency, multi-threading etc.
• Strong understanding of OOPs fundamentals, Java, Kotlin, JSON, Android 5 and above.
• Knowledge in architecting large solutions using patterns, like MVVM, VIPER.
• Knowledge of different screen sizes,andandroid version classes compatibility.
• Knowledge of Third party libraries like Volly, Retrofit, ButterKnife, Picasso.
• Knowledge of XML, JSON parsing, GPS and Google Maps integration.
• Knowledge of Firebase Services Other Third-party Services.
• Understanding of code versioning tool, like Git.
• Familiarity with deploying Android apps to the Google Play Store and should have published at least five Android app.
• Knowledge of OPENGL.

• Create, maintain and automate datasets and insightful dashboards to track core metrics and extract business insights
• Analyze large-scale structured and unstructured data to identify business opportunities and optimize features for Analytics.

• 8+ years experience doing Business Intelligence and Analytics work
• B.Tech/M.Tech in a technical field (Computer Science, Math, Statistics)
• Strong knowledge in Data Design, Data Modelling, and Data Validation best practices
• Proficient in data visualization, Preferably SSRS & Power BI
• Fluency with writing advanced SQL code
• Experience with SQL Server Administration and best practices
• Possess BFSI, Fintech Domain Knowledge
• Excellent interpersonal, cross-functional, communication, writing, and presentation skills
• Comfortable working in a fast-paced environment with the ability to be a team player
• Possess excellent Project Management and superior Team Management skills