QAD- Technical/Functional/Progress 4GL/ EDI/ Qxtend Consultant/ P. WFH

Required Skills & Qualifications

- 5–7 years of hands-on Salesforce development experience.

- Strong expertise in Salesforce CPQ, Revenue Cloud, and Agentforce.

- Hands-on experience in Apex, LWC, SOQL, SOSL, Triggers, and API integrations.

- Solid understanding of Salesforce data model, workflows, validation rules, and approval processes.

- Experience with Agentforce implementation, including AI-driven insights, guided selling, and workflow automation.

- Salesforce certifications preferred: Platform Developer I/II, CPQ Specialist, Revenue Cloud Consultant, or Agentforce certification (if available).

Preferred Skills

- Exposure to Salesforce CPQ, Revenue Cloud, Agentforce and Experience Cloud.

- Experience with DevOps tools like Copado, Gearset, or Git for release management.

If interested kindly share your resume on 82008 31681

Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls

Company Overview

Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.

Website: helveticagroup.com

Project Overview

We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.

Scope of Work

The solution should:

1. Receive Incoming Calls

• Integrate with our phone system and Retell AI to answer broker calls professionally.
• Detect caller intent and initiate a structured loan intake conversation.

1. Prompt Loan Request Details

• Use natural language conversation to gather key loan scenario data:
• Borrower and broker information
• Property type, location, value
• Loan amount requested, purpose, and timeline
• Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)

1. Data Handling & Automation

• Send collected call details to Salesforce as a new Lead.
• Email a summary of the loan request to our broker group.
• Send an automated confirmation email to the caller.
• Send an SMS confirmation text to the caller with a thank-you and next steps.

1. Integration Requirements

• Use Retell AI for call handling and voice interactions.
• Use Make for workflow automation (Salesforce, email, SMS).
• Ensure all data flows securely and complies with applicable regulations.

Deliverables

• Fully functional AI Receptionist integrated with our systems
• Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
• Make (Integromat) scenarios for:
• Salesforce lead creation
• Email notifications (internal and external)
• SMS confirmation to caller
• Documentation for setup, maintenance, and future scaling
• Optional: Dashboard for call analytics and performance monitoring

Skills Required

• Experience with Retell AI (or similar conversational AI voice platforms)
• Expertise in Make (Integromat) or similar workflow automation tools
• Strong knowledge of Salesforce API integrations
• Experience with Twilio or other SMS/email APIs is a plus
• Understanding of secure data handling and compliance (preferred)

Proposal Requirements

Please include in your proposal:

• Relevant experience with Retell AI, Make, and Salesforce integrations
• Portfolio of similar AI automation projects (voice + CRM)
• Estimated timeline for project completion
• Proposed budget and pricing structure
• Any additional recommendations to enhance this solution

Timeline

• Proposal Submission Deadline: [Insert Date]
• Project Kickoff: [Insert Date]
• Expected Completion: Within 4-6 weeks from kickoff

Budget

We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.

How to Apply

Submit your proposal directly through Upwork, including all requested details.

Would you also like me to include:

• Sample call flow conversation script (to attract engineers who understand the flow)?
• Technical architecture diagram (for clarity on integrations)?
• I can draft both to include in your posting. Shall I proceed?

• Define software requirements for embedded software applications
• writing software requirements (SWE.1) requirements using DOORS.  Includes requirements analysis from systems requirements or customer requirement documents.
• Participate in software development processes such as requirements capture, analysis, linking software requirements to system requirements and architecture, customer specifications.
• Software requirements development, flow-down and management, traceability using DOORS or equivalent requirements capture tool.
• Work within ASPICE process objectives, achievement of ASPICE levels and supporting audits

• Perform analysis, design and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements
• Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product
• Troubleshoot variety of complex software problems
• Provide timely status updates and proactive communications on issues to the stakeholders.
• Able to interface with internal and external stake holders regarding software issues.
• Contribute as part of teams put together to meet overall organization initiatives/objectives
• As a technical lead,

1. Guide team efforts towards successful deliverables.
2. Provide technical leadership to teammates through coaching and mentorship.
3. Able to effectively manage escalations and operate under crisis
4. Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) and apply that knowledge to develop new products and to deliver enhancements/ fixes for customer requirements.
   
   

• Background in Industrial Automation
• Prior experience in supervisory control systems software
• Bachelor of Engineering degree in Computer Science/Information Science/Electronics/Electrical/Instrumentation with strong back ground in Industrial automation software
• Strong C, C+ programming on variety of Windows platforms using Microsoft technologies
• Sound knowledge of Computer Science fundamentals data structures, algorithms, operating system concepts
• Excellent analytical skills, methodical problem-solving skills and troubleshooting skills
• Prior experience of working in global teams and interfacing with multiple stake holders
• Excellent communication skills (verbal and written) and the ability to interact with extended teams spread across the globe.

We have a very urgent requirement with our client, please go through the job details and if interested do send us your updated resume and feel free to reach me.

Role: Functions Developer (Embedded c - Algorithm / Driving Functions Development)

Location: Hyderabad

Fulltime

Job Description:

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc.

Requirement:

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Development experience with safety critical systems
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Experience in modelling and validation of control systems
• Knowledge of SIL, Performance Test, Functional testing
• Embedded software development using C, C++
• Issue management and version control
• Knowledge of ASPICE processes, Static analysis, MISRA checks etc.
• Strong written and verbal communication skills
• Proactive approach for problem solving

Good to have:

• Knowledge of ADAS/AD functions (ACC, TSR, AEB, LCA etc), Data Analysis
• Experienced in managing and authoring of function specification requirements
• Familiarity with AUTOSAR RTE

Nice to have:

• AUTOSAR, Functional Safety (ISO26262) exposure
• Scripting Knowledge - Python, MATLAB
• Working knowledge of automotive protocols like CAN, Ethernet etc.

Position Overview:

This position is part of highly skilled fimrware team that do software board bring up of bare silicon for next generation products. In order to write system software for embedded electronic products, this position requires academic background in electronics engineering to understand hardware concepts such as digital logic, schematics, and microprocessor communications to develop effective embedded software.

Candidate should have complete knowledge of Software development cycle from architecture definition to the implementation.

Responsibilities:

• Must wear multiple hats from analyzing field and factory reported issues to software integration.
• Be a liason for troubleshooting and debugging complex systems and identifying the root cause.
• Develop detailed design documents and customer facing application notes for the system and IOT features for Mobile routers.
• Act as a product lead and be part of bigger team in software bring up.   
• Ability to work on Low level software such as bootloaders and understanding of low level functional blocks is a must.
• Work on Linux kernel and configuration.
• Write or port device drivers for Ethernet, USB, GPIO, LED, Bluetooth, Accelormeter, LCD and touch screen.
• Debug stability issues in data routing between WAN and LAN interfaces.
• Work with Software QA with test plan and execution.
• Work with Hardware team to identify and root cause stability problems.

Experience/Requirements:  

• Demonstrable knowledge of C, C++, Assembly programming skills
• Overall 10+ years of experience in embedded environment preferabily Linux.
• Board bring up proficiency with bootloaders and other low level software, must be very good with debugging techniques.
• Experience in TCP/IP networking is must for trouble shooting throughput and other traffic issues.
• Driver experience with I2C, SPI, UART, LCD, Ethernet, PCIe is a plus.
• Experience with low level debugging using JTAG.
• Experience with Makefiles, and build environments such as PTXDIST, Yocto and Buildroot.    
• Experience with version control such as git and svn.
• Good communication skills and team player.
• Ability to work independently and autonomously to meet deadlines, in a fast-changing environment.

Education:

Experience in programming Embedded C applications.

• Strong development experience in embedded C and RTOS

• Strong debugging skills

• Embedded development tools and methodologies

• Version Control Systems – Clear Case / RTC /GIT

Should have detailed knowledge on microcontrollers / microprocessors

Should have detailed knowledge on Battery Electric Vehicle Powertrain (BEV), Fuel Cell and H2-Motor

Should have detailed knowledge in powertrain function development for BEV, Fuel Cell and H2-Motor 

Strong development experience in MATLAB for powertrain function development

Strong development experience in CAN / LIN /Flexray / UDS / KWP, SPI communication protocols

Knowledge in tools like CANalyser / CANoe, CANDiva, CANstress, CANDELA studio, Lauterbach

Experience in scripting languages like Shell / Perl / CAPL / Make etc.,

Experience in using tools like Logiscope / Function Generator / Oscilloscope, etc

Experience in configuration management & defect tracking tools

Automotive domain and powertrain systems knowledge a plus

Ability to work as part of a dedicated project team and independently

Strong communication and interpersonal skills.

Must be a self-starter.

Must have Skilled and Should Currently have Hand-on experience:

• Programming Language:          C, C++
• Operating System:                   Linux
• Debugging Tools:                     Valgrind / GDB - required
• Version Control:                       (Stash- nice to have) & (Git – Required)
• Build and Deployment:             Bamboo – nice to have
• Operating System:                     Linux
• Experience:                               5 to 8 years (Min. 4 years)

• Would be working on Development and Production Support of Email Mx Product which uses email protocols  (POP, IMAP, and SMTP) developed on C, C++ technology on Linux Platform.
• Technologies they get to learn: C, C++, GDB, Valgrind, python (python to a certain extent).
• Protocols they get to learn:   POP, IMAP, and SMTP and also any and every communication happening in Email Platform
• Source Control:                 Git, Stash
• Build and Deployment:           Bamboo
• Operating System:               Linux

• Debugging a Multicomponent – Multi-Threaded – Multi-Server Environment of a Live Product Deployed to Tier – 1 Customer.
• Opportunity for Improving CPU of exiting product.
• Opportunity for Memory optimization along with some good

• Works towards developing Stable & Efficient Firmwares for Embedded
• Responsible for developing Firmware which are Stable, Efficient and scalable.
• Responsible to create coherent and scalable architecture designs.
• Responsible for understanding and utilizing best BLE / IOT
• Responsible for understanding various RTOS design principles.
• Qualification: B.E. / B.Tech / M.C.A. in Computer Sciences.
• Must Proficient in Embedded C, C++, BLE, Zephyr RTOS, nRF.
• Ready to work from home.
• Should have above 4 years of experience.