Content Writer Intern

About Wednesday

Wednesday is an engineering services company. We provide services in Data Engineering, applied AI, and Product Engineering. We partner with ambitious companies to solve their most pressing engineering challenges.

Role Overview

We are looking for a Senior HR Executive with a strong focus on employee engagement, learning & development, and performance management to serve as a strategic partner to our teams. This role will align HR initiatives with business objectives to foster a motivated, high-performing workforce.

Core Responsibilities

Employee Engagement:

• Develop and implement initiatives to enhance employee engagement and morale.
• Plan and execute team-building activities, recognition programs, and events that foster a positive work culture.
• Regularly collect and analyze employee feedback to identify areas for improvement.

Learning & Development:

• Design and deliver training programs to meet business and employee growth objectives.
• Partner with leadership to identify skill gaps and implement upskilling initiatives.
• Maintain and track learning and development metrics to ensure the effectiveness of programs.

Performance Management:

• Manage the performance appraisal process, ensuring alignment with business goals.
• Work closely with managers to set clear performance expectations and provide regular feedback.
• Support teams in creating individual development plans (IDPs) and career progression paths.

HR Strategy & Partnership:

• Act as a trusted advisor to managers and employees on HR policies and best practices.
• Support teams in aligning HR practices with business needs and objectives.
• Collaborate with cross-functional teams to ensure seamless HR operations.

Compliance & Policy Management:

• Ensure adherence to employment laws and company policies.
• Regularly update policies and procedures to reflect changes in regulations and company culture.

Talent Acquisition (As Needed):

• Collaborate with hiring managers to understand staffing needs and fill vacant positions.
• Support recruitment processes, from job description creation to onboarding.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s degree (preferred) in Business Administration (MBA) or related fields.
• Relevant certifications in HR Management, Employee Engagement, or Learning & Development are a plus.
• Proven experience in an HRBP or related role with a focus on employee engagement, learning & development, and performance management.
• Strong interpersonal and communication skills with a collaborative mindset.
• Ability to manage multiple priorities and projects effectively.
• Knowledge of Indian employment laws and HR best practices.
• Proactive problem-solver with a “figure-it-out” attitude.

Benefits

• Mentorship: Work next to some of the best engineers and designers.
• Freedom: An environment where you get to practice your craft. No micromanagement.
• Comprehensive healthcare: Healthcare for you and your family.
• Growth: A tailor-made program to help you achieve your career goals. 
• A voice that is heard: We don't claim to know the best way of doing things. We like to listen to ideas from our team.

Sourcing and Talent Acquisition:

• Utilize various channels (job boards, social media, networking, etc.) to source qualified candidates.
• Proactively identify and engage passive candidates.
• Build and maintain a strong talent pipeline.
• Employ recruitment marketing strategies to enhance employer branding.

Candidate Evaluation and Selection:

• Screen resumes and applications to assess candidate qualifications.
• Conduct phone, video, and in-person interviews.
• Evaluate candidates' skills, experience, and cultural fit.
• Perform reference checks and background checks.
• Manage the interview process and provide timely feedback to candidates.

We are seeking an experienced Sales Candidate to join our dynamic development team. The ideal candidate should have a strong background in a Transportation, As a Transportation Sales Representative, you will play a pivotal role in promoting and selling transportation services to businesses and individuals. Your primary responsibility is to drive revenue growth by establishing and maintaining strong relationships with clients, identifying sales opportunities, and ensuring the smooth coordination of transportation solutions. This role requires a dynamic individual with excellent communication, negotiation, and problem-solving skills.

# Responsibilities

- Understanding products and services offered by Infokey Technology and be able to articulate its functions and benefits to external    

 audiences.

- Build and nurture relationships with existing clients to understand their transportation needs.

- Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails.

- Understanding customer needs & requirements and suggesting the best solution accordingly.

- Closing new business deals by qualifying opportunities and securing online demonstrations/meetings with key decision makers.

- Working closely with the team, and keeping updated with all the products information, pricing, and contract terms.

- Staying informed about competing products, new technologies, and services.

# Basic Qualifications

- MBA, Bachelor's degree in any discipline or Accounts backgrounds

- 1-5 years of Transport sales experience in the B2B market with demonstrated success in solution sales domains such as enterprise software.

- Proven experience in transpor sales or a similar role.

- Strong understanding of transportation logistics and supply chain management.

- Proficiency in Hindi and English is must. Additional language knowledge will be an added advantage.

- Good analytical, written, oral communication skills is a must.

- Strong listening and presentation skills.

# Salary

- Salary is as per industry standards.

- This is an incentive based role. Better the performance, higher is the incentive.

You will:

• Be passionate about building great software products 
• Be passionate about building and leading a great software development team
• Thrive in leading innovation as well as day to day execution and problem solving in a fast paced cutting edge technology environment. 
• Be responsible for ensuring the on time, on budget and high quality delivery of digital entertainment products and cloud systems that are used by millions of consumers
• Partner with cross functional and cross cultural  teams including designers, architects, project managers, QA engineers, third party systems providers and customers to meet company business objectives
• Retain and spread organisational knowledge through documentation, best practices and training
• At all times consider how to engineer software solutions the right way for high performance and for future maintainability instead of taking shortcuts 
• Contribute to product roadmap and improvement of development methodologies 
• Be proactive and be alert for potential organisational, process and technical issues before they arise.

You have:

• Experience in recruiting, motivating, managing and retaining a high performing software engineering team that evolves and improves its knowledge over time
• Understanding of quality processes required to ensure delivery of best possible software products every release
• Hands-on development experience and ability to lead your team at a code / architecture level 
• Experience with react , Kotlin and optionally swift.
• A solid grasp of Agile software development and deployment lifecycle on multiple consumer devices, cloud services and physical servers in data centers
• Experience with Git based source code management, Continuous Integration and JIRA configuration / task management 
• Good understanding of latest internet technology stacks on both client and server side
• Good understanding of tools / best practices for integration, security, scalability, high availability, performance, monitoring, logging and error handling
• Good understanding of digital media domain systems including one or more of the following: video workflow, video delivery, DRM, content management, ecommerce,  payments, data analytics and consumer device platforms
• 3 or more years of experience of managing software engineering teams
• 6 or more years of hands on enterprise / service provider grade development experience 
• Self motivation and ability to manage your own time and your team’s time to get the job done at the high international quality levels that we expect
• An engineering Degree in computer science or equivalent practical experience
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

Rrayze is a Business Consulting Company and has a presence in 8 countries (India, Dubai, Singapore, Malaysia, Canada, USA, Netherland, Germany and Australia) and 13 states across India. We also have associate tie-ups in the rest of the states. We provide a full range of services with a team of 450+.

Rrayze is into multiple Business segment like Finance, HR Outsourcing, Recruitment, Start-up funding and Compliances etc.

This position is with our Recruitment segment. For more detail, visit our website http://www.rrayze.com/">www.rrayze.com

Position: Business Development Manager
Location –Golf-Course Extension, Gurgaon (On-site)
CTC – 3-5 LPA

• Job Description

• Generating Enquiries & Closing the Transactions for recruitment and business consulting
• Handling Presales: Responsible for generating leads through market research/calling/Online data for hiring requirement
• Regularly be in touch with potential clients to develop synergy
• Preparing & Sharing Presentations/Proposals with Potential Clients as per their requirement
• Elaborate the terms of hiring
• Guide the activities and operations of sourcing team to ensure revenue goals are achieved.
• Maintaining Database of potential Clients

• Desired Candidate:
  • MBA
  • Interest in B2B/Corporate Sales
  • 2-3 years of experience in B2B Sales
  • Candidate from Recruitment industry will be preferable
  • Good hands on MS Office including Powerpoint, Excel & Word
  • Proactive, Street Smart
  • Ideally should be from Gurgaon

• Key Skills
  • Great Communication Skills
  • Good EQ
  • Proactive Business Development Professional
  • Good hands on MS Excel, Powerpoint
  • Good knowledge of using LINKEDIN & Tools