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A Desktop Support Engineer provides technical assistance to end-users, ensuring that desktops, laptops, and peripheral devices operate efficiently. The role involves diagnosing and resolving hardware and software issues, managing installations and upgrades, and maintaining system security. They serve as the first line of IT support, helping employees remain productive by minimizing downtime and ensuring reliable system performance.

Job Title: Software/Hardware Engineer (IIT/NIT)

Location: Bangalore

Website: https://www.zeuron.ai

Experience: 1 Year

CTC: ₹12 LPA

About the Company

Zeuron.ai is a Bangalore-based deep-tech startup founded in 2019, focused on building brain-inspired computing and AI-driven healthcare solutions. The company combines neuroscience, AI, and gaming to create innovative digital therapeutics and neurotechnology platforms for improving brain health, rehabilitation, and overall well-being.

About the Role

We are looking for a highly motivated Software/Hardware Engineer from premier institutes (IIT/NIT) with strong fundamentals and a passion for building scalable and efficient systems. This role offers an opportunity to work on cutting-edge technology and solve real-world problems.

Key Responsibilities

Design, develop, and optimize software/hardware solutions

Work on system architecture, debugging, and performance improvements

Collaborate with cross-functional teams (product, design, operations)

Participate in code reviews, testing, and deployment processes

Contribute to innovation and continuous improvement initiatives

Requirements

B.Tech/M.Tech from IITs/NITs (Computer Science, Electronics, Electrical, or related fields)

1 year of experience (internships/project experience considered)

Strong programming skills (C/C++/Python/Java) or hardware fundamentals (embedded systems, VLSI, circuit design)

Good understanding of data structures, algorithms, and system design

Problem-solving mindset with strong analytical skills

Preferred Skills

Experience with embedded systems, IoT, or product development

Knowledge of cloud platforms or system-level programming

Good in Computer vision, Flutter, JavaScript, AI/ML

Location: Remote Timeline: Immediate Hiring Schedule: US Time Zone (Night Shift) | 6 Days a Week | High Intensity Role Type: Full-Time / Contract

The Opportunity

We are an AI-first company looking for a Founders Associate who thrives in high-pressure, high-speed environments. This is not a standard operational role. You will be the human intelligence layer ensuring our AI delivers perfection, while simultaneously acting as the right hand to the founders.

This role requires extreme availability, agility, and a "no task too small, no challenge too big" mentality. You will toggle instantly between verifying complex AI outputs and executing high-level growth strategies or personal administrative tasks.

Core Responsibilities

1. AI Monitoring & Rapid Response (Primary Priority)

● Human-in-the-Loop Verification: Act as the final checkpoint for the AI. Review outputs for accuracy, logic, tone, and clarity before they reach the user.

● 60-Second Response Time: You are required to respond to incoming messages and AI flags within 60 seconds. Speed is critical to delivering the best customer need.

● Error Detection: Identify inconsistencies, edge cases, or hallucinations in real-time and correct them immediately.

2. Founder Support & Generalist Execution

● Operational Agility: In downtime between AI monitoring, you will clear the founders' plates. This ranges from scheduling and personal administrative tasks to drafting internal documentation.

● Growth & Strategy: assist with high-level business functions, including marketing strategy, user acquisition research, and competitive analysis.

● Ad-Hoc Execution: Execute whatever is needed to keep the company moving fast. If a fire breaks out, you put it out.

The Schedule & Expectations

● US Time Zone Alignment: You will work completely on US hours.

● High Volume & Duration: This is a demanding role. Expect very long days, six days a week.

● Intensity: This is an execution-driven environment. We value speed and reliability over perfectionism.

Who You Are

● Hyper-Responsive: You are always online during your shift. A 60-second delay is too long.

● Detail-Obsessed: You spot typos, logic gaps, and errors that others miss.

● High Agency: You don't wait for instructions. If you see a problem, you fix it. If you have downtime, you ask for more work.

● Trustworthy: You will handle confidential proprietary information and personal founder data. Discretion is non-negotiable.

Our Values

● Move Fast: Shipping today beats perfect tomorrow.

● Ownership: No task is "not my job."

● Bias to Action: Do first, refine later.

● Continuous Improvement: Aim to be better every day.

Role: Associate / Consultant

Industry Type: Emerging Technologies (AI/ML)

Department: Consulting

Employment Type: Full Time, Permanent

Role Category: Management Consulting

Education

UG: Any Graduate

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

RF Engineer Job Responsibilities:

• Ensuring RF test equipment is calibrated to industry standards.
• Testing the performance of existing wireless products.
• Analysing RF broadcasting product and suggesting improvements.
• Troubleshooting RF tuning / antenna circuit issues.
• RF antenna design (PCB Antenna Design).
• Conducting laboratory tests on RF products.
• Ensuring regulatory standards are met.

RF Engineer Requirements:

• Bachelor's degree in Electronics engineering or a similar field.
• At least 5 years of experience as an RF engineer in the RF industry.
• Advanced knowledge of LTE and RF (Bluetooth/Wireless) networks.
• Excellent written and verbal communication skills.
• Knowledge of RF hardware systems and testing equipment.

• Very strong knowledge in Embedded C including
• Data structures
• Function pointers
• Bitwise operations
• Experience with Finite State Machine (FSM) software design
• Required experience in AVR microcontrollers and projects to demonstrate it
• Familiarity with ARM 32 bit microcontrollers (Cortex M or any other)
• Required experience with common communication protocols like SPI, UART, I2C etc.
• Comfortable with reading datasheets and basic hardware schematics
• Comfortable with linux development environment including the use of GCC, gdb, makefile

Soft Skills

• Good communication skills
• Self-driven
• Passion for embedded engineering

• 1+ years of experience with Android
• Basic understanding of Kotlin
• Experience with Android Architecture Components Like ViewModel, LiveData, Data BInding, Navigation etc.
• Experience with frameworks like OkHttp, Retrofit, androidx, moshi, picasso, among others.
• Experience with design patterns and industry trends
• Understanding that great code is also maintainable code.