Engineering Manager

Job Title: Telecaller

Experience Required: 1 to 2 years

Location: Bhopal

Job Summary:

We are looking for an experienced Telecaller with excellent communication skills, proficiency in MS Excel & Word, and prior experience in telecalling. The candidate will be responsible for handling outbound/inbound calls, maintaining records, and ensuring customer satisfaction.

Key Responsibilities:

• Make outbound calls to potential and existing customers.
• Answer incoming calls and resolve customer queries.
• Provide accurate information about products/services.
• Maintain call records, customer details, and follow-up status in Excel/Word.
• Achieve daily/weekly/monthly call and conversion targets.
• Build and maintain good customer relationships.
• Work closely with the sales/support team for smooth operations.

Required Skills:

• Minimum 1 years of telecalling/inside sales experience.
• Strong verbal and written communication skills (English/Hindi/).
• Proficiency in MS Excel & MS Word.
• Ability to handle customer objections and provide solutions.
• Target-driven, confident, and self-motivated.

Qualifications:

• Graduate/12th Pass (with relevant experience).
• Prior experience in telecalling, customer service, or sales preferred

We’re Hiring: Senior .NET Developer

Location: Coimbatore

Experience: 7+ Years

Employment Type: Full-time

About the Role

We are looking for a highly skilled Senior .NET Developer with strong expertise in backend development using C# .NET Core and cloud platforms like Azure. The ideal candidate should have a solid understanding of modern front-end frameworks and experience building scalable, high-performance web applications.

Key Responsibilities

• Design, develop, and maintain applications using C# .NET Core.
• Build and deploy services on Azure Cloud (Web Jobs, Blob Storage, Functions, App Services).
• Work on database design, stored procedures, and SQL performance tuning.
• Develop responsive front-end components using React or Angular.
• Implement and maintain REST APIs and microservices architecture.
• Collaborate with teams using Git (GitHub/GitLab) for version control.
• Contribute to Agile development cycles and DevOps CI/CD pipelines.

Required Skills

• C# .NET Core (Strong hands-on experience)
• Azure Cloud Services – Web Jobs, Blob Storage, Functions, App Services
• SQL Server – Database design, stored procedures, performance tuning
• React or Angular – JavaScript/TypeScript
• REST API & Microservices Architecture
• Git/GitHub/GitLab
• Agile & DevOps Practices (CI/CD, Azure DevOps)

Why Join Us?

• Work with cutting-edge technologies
• Collaborative and innovative work culture
• Opportunities for continuous learning and growth

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

Position Overview:

As a Business Development Manager at DOT EVENTURES PVT. LTD., you will play a crucial role in our growth and expansion. You will be responsible for identifying and nurturing partnerships, driving revenue growth, and shaping the future of education technology. This role offers a unique opportunity to be part of an exciting journey and make a significant impact on the education landscape.

Key Responsibilities:

• Identify and cultivate strategic partnerships with educational institutions, content providers, and other relevant stakeholders.
• Develop and execute a comprehensive business development strategy to drive growth and meet revenue targets.
• Collaborate with cross-functional teams to ensure successful implementation of new business initiatives.
• Stay updated on industry trends and market dynamics, and adapt strategies accordingly.
• Provide insights and feedback to enhance product development and innovation.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. 5+ years of experience in business development, preferably in the Edutech or related industry. Proven track record of exceeding sales or revenue targets. Strong understanding of the Edutech market, including trends, competitors, and potential opportunities. Excellent communication and interpersonal skills. Self-motivated and results-oriented with a proactive approach to problem-solving. Ability to work independently and as part of a team.

What We Offer:

Competitive salary and performance-based bonuses. An innovative and collaborative work environment. Opportunities for professional development and growth. The chance to be part of a company that is making a difference in education.

CTC: 2L-7L PA Job type: Full-time Onsite

Flutter JD:

Key Responsibilities:

Collaborate with project managers and designers to understand project requirements and translate them into technical specifications.

Develop, test, and maintain Flutter-based mobile applications that are responsive, performant, and reliable.

Write clean, maintainable, and well-documented code.

Troubleshoot and debug application issues, ensuring smooth and efficient performance.

Continuously research and stay up-to-date with the latest trends and best practices in mobile application development.

Collaborate with cross-functional teams to define and implement new features and improvements.

Participate in code reviews and provide constructive feedback to peers.

Ensure the security and data privacy of the applications you develop.

Requirements:

Proven experience as a mobile app developer, with a strong portfolio of Flutter-based applications.

Proficiency in the Dart programming language.

Experience with the Flutter framework and its ecosystem, including state management and third-party libraries.

Knowledge of mobile app architecture patterns (e.g., MVC, MVVM, Redux).

Familiarity with RESTful APIs and integration of third-party services.

Strong problem-solving and debugging skills.

Excellent communication and collaboration skills.

Ability to work both independently and as part of a team.

Knowledge of version control systems (e.g., Git) is a plus.

Primary Responsibilities

• Develop and execute comprehensive digital marketing strategies to drive brand awareness, lead generation, and customer acquisition.
• Manage and optimize digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, social media marketing, and content marketing.
• Analyze and interpret digital marketing metrics and performance data to identify trends, insights, and areas for improvement.
• Plan, implement and measure experiments and conversion tests.
• Collaborate with cross-functional teams, including marketing, design, and development, to ensure cohesive and integrated digital marketing campaigns.
• Stay up-to-date with the latest digital marketing trends, tools, and best practices, and proactively implement innovative strategies to maximize results.
• Monitor and manage digital marketing budgets, ensuring optimal allocation and ROI.
• Oversee the development and maintenance of the company’s website and ensure it is optimized for user experience and search engine visibility.
• Evaluate and recommend digital marketing platforms, technologies, and vendors to enhance marketing efforts.

These responsibilities are critical in driving the organization’s digital marketing efforts and achieving strategic marketing goals.

Additional Responsibilities

In addition to the primary responsibilities, a digital marketing manager may also be responsible for:

• Managing and leading a team of digital marketing specialists, providing guidance, mentoring, and performance evaluation.
• Conducting market research and competitor analysis to identify opportunities and develop targeted marketing campaigns.
• Collaborating with sales teams to align marketing strategies with sales objectives and support lead nurturing and conversion.
• Overseeing the management and optimization of digital advertising campaigns, including budget allocation, ad copy creation, and performance monitoring.

These additional responsibilities may vary based on the organization’s needs and the digital marketing manager’s capabilities.

Role / Purpose - Lead Developer - API and Microservices

Must have a strong hands-on development track record building integration utilizing a variety of integration products, tools, protocols, technologies, and patterns.

• Must have an in-depth understanding of SOA/EAI/ESB concepts, SOA Governance, Event-Driven Architecture, message-based architectures, file sharing, and exchange platforms, data virtualization and caching strategies, J2EE design patterns, frameworks
• Should possess experience with at least one of middleware technologies (Application Servers, BPMS, BRMS, ESB & Message Brokers), Programming languages (e.g. Java/J2EE, JavaScript, COBOL, C), Operating Systems (e.g. Windows, Linux, MVS), and Databases (DB2, MySQL, No SQL Databases like MongoDB, Cassandra, Hadoop, etc.)
• Must have experience implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee and frameworks such as Spring Boot for Microservices
• Should have Advanced skills in implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee or similar frameworks such as Spring Boot for Microservices 
• Appetite to manage large-scale projects and multiple tracks
•  Experience and knowhow of the e-commerce domain and retail experience are preferred
•  Good communication & people managerial skills

        As a member of the development group, you will be primarily responsible for the design, development, and maintaining the product.

        Work with the Product and Design teams to build new features to solve business problems and fill business needs.

        Participate in code reviews to create robust and maintainable code.

        Work in an agile environment where quick iterations and good feedback are a way of life.

        Continually look for opportunities to improve our platform, process, and business.

        Communicate and coordinate with our support and professional services teams to solve customer issues.

        Help scale our platform as we expand.

        8+ years of hands-on experience in enterprise software development using J2EE Framework. 

        Experience with React.js, AngularJS, strong knowledge of JavaScript, CSS, HTML5

        Passion for building enterprise web applications leveraging modern architecture principles, strong prior experience as a full stack developer. 

        Expertise with CSS and building responsive pages, with a keen eye for UI design and usability

        Experience with web-accessibility/WCAG standards

        Experience working collaboratively with a globally distributed team.

        Experience with agile methodologies and good exposure to DevOps/CICD models.

        Passion for keeping up with new trends and developments in the programming community and is eager to find ways to incorporate these new ideas into our codebase.