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Front desk Executive
WTF gym
Front desk Executive
WTF gym's logo

Front desk Executive

at WTF gym

Agency job
0 - 1 yrs
₹2L - ₹3L / yr
Delhi
Skills
Sales

Job Summary:

We are looking for a friendly, energetic, and sales-oriented Front Desk Executive to manage the reception area and actively sell gym memberships. The role involves greeting members, handling inquiries, converting walk-ins into members, and ensuring timely membership renewals while delivering excellent customer service.

Key Responsibilities:

  • Greet and assist members, walk-in clients, and visitors in a professional manner
  • Explain gym facilities, services, pricing, and membership plans to prospective clients
  • Actively sell new gym memberships and achieve monthly sales targets
  • Follow up with existing members for membership renewals
  • Handle membership registrations, renewals, and documentation
  • Maintain accurate records of members, payments, and enquiries
  • Answer phone calls, respond to queries, and handle appointment scheduling
  • Coordinate with trainers and management regarding member requirements
  • Handle cash/card payments and issue receipts
  • Ensure the front desk area is clean, organized, and welcoming
  • Address member concerns and escalate issues when required

Required Skills & Qualifications:

  • Minimum qualification: 12th pass / Graduate preferred
  • 1–2 years of experience in front desk, customer service, or sales (gym/fitness industry preferred)
  • Strong communication and interpersonal skills
  • Sales-driven mindset with the ability to close deals
  • Basic computer knowledge (MS Excel, CRM, billing software)
  • Pleasant personality and professional appearance


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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