Globelance
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Job Summary:
We are looking for a friendly, energetic, and sales-oriented Front Desk Executive to manage the reception area and actively sell gym memberships. The role involves greeting members, handling inquiries, converting walk-ins into members, and ensuring timely membership renewals while delivering excellent customer service.
Key Responsibilities:
- Greet and assist members, walk-in clients, and visitors in a professional manner
- Explain gym facilities, services, pricing, and membership plans to prospective clients
- Actively sell new gym memberships and achieve monthly sales targets
- Follow up with existing members for membership renewals
- Handle membership registrations, renewals, and documentation
- Maintain accurate records of members, payments, and enquiries
- Answer phone calls, respond to queries, and handle appointment scheduling
- Coordinate with trainers and management regarding member requirements
- Handle cash/card payments and issue receipts
- Ensure the front desk area is clean, organized, and welcoming
- Address member concerns and escalate issues when required
Required Skills & Qualifications:
- Minimum qualification: 12th pass / Graduate preferred
- 1–2 years of experience in front desk, customer service, or sales (gym/fitness industry preferred)
- Strong communication and interpersonal skills
- Sales-driven mindset with the ability to close deals
- Basic computer knowledge (MS Excel, CRM, billing software)
- Pleasant personality and professional appearance
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We are a technology company with a proven track record of partnering with organizations to deliver innovative mobile and cloud solutions & products. We believe that cloud and mobility are the means to deliver solutions to tomorrow’s challenges. Over the last 10 years, we have completed over 200 projects, and many of those have reached the top of the AppStores. We have worked across a number of categories including Fintech, Social, Retail, Enterprise, Lifestyle, Ticketing, Sports, Healthcare, Entertainment and many more.
We have worked with both Fortune 500 companies and innovative startups, and delivered successful products. We have a 40+ people team which, includes UI/UX designers, the best breed of engineers for iOS and Android, Full Stack Developers and Innovators. Other than design and development, Byteridge helps companies understand and define the product that needs to be built. This includes working with the stakeholders to understand the business, recognizing areas of improvement and aligning the project scope with the customers problems.
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