Front Desk Executive

Responsibilities:

• Write and edit high-quality, SEO-friendly content for blogs, social media, and marketing materials.
• Proofread and refine content for clarity, accuracy, and engagement.
• Research industry trends to create relevant and insightful content.
• Collaborate with the marketing team to align content with business goals.
• Manage content schedules and ensure timely delivery.

Requirements:

• Bachelor’s degree in English, Journalism, Marketing, or related field.
• 1 year of content writing experience.
• Strong writing, editing, and research skills.
• Basic knowledge of SEO and digital marketing.
• Ability to adapt writing style for different audiences.

Location: Gurgaon, Haryana (Hybrid: 4-5 Days/Month in Office)

Company: PLEXO HR Solutions

Duration: 6 Months Internship

Stipend: ₹5,000 – ₹15,000/month

Eligibility: Recent Graduates Only

Working Days: 6 Days a Week

PPO Opportunity: Yes

About Us:

PLEXO HR Solutions is a forward-thinking HR Consulting firm helping organizations find the best talent and create high-impact HR strategies. We work closely with startups across India and globally, driving growth through elevated people practices.

Key Responsibilities:

• Lead Generation: Identify potential B2B clients (startups & organizations) in India and abroad through research, LinkedIn, Crunchbase, and other platforms.
• Client Outreach & Agreement: Initiate conversations, pitch PLEXO HR Solutions’ model, and convert prospects into clients via meetings/calls/emails; coordinate and facilitate sign-up agreements.
• Digital & Social Media Marketing: Engage and network via LinkedIn, Instagram, Email, and relevant online channels to promote company services.
• Candidate Pipeline Development: Create robust candidate sourcing channels to ensure a steady pool of talent for diverse client requirements.
• Campus Collaboration: Reach out and coordinate with colleges and universities for hiring collaborations, campus drives, and internship opportunities.
• Market Analysis & Reporting: Research market trends, competitor activities, and prepare weekly reports on outreach and conversions.
• Brand Advocacy: Represent PLEXO HR Solutions professionally in all client/candidate communications and marketing endeavors.

Who Should Apply:

• Recent graduates (any discipline)—must have completed graduation.
• Eager, proactive, and passionate about sales, marketing, and HR consulting.
• Excellent spoken and written communication skills.
• Strong LinkedIn presence and experience in client research & outreach.
• Knowledge of using platforms like LinkedIn, Crunchbase, and other social media.
• Prior exposure to startups, B2B marketing, or campus collaboration is a plus.
• Willingness to visit the Gurgaon office 4-5 times a month (mandatory).
• Comfortable working 6 days a week.

What We Offer:

• Hands-on experience working closely with founders and leadership teams.
• Exposure to international markets, high-growth startups, and innovative HR practices.
• Stipend between ₹5,000 to ₹15,000 per month, based on performance and experience.
• Pre-Placement Offer (PPO) for exceptional performers.
• Network expansion with industry leaders and HR professionals.

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward

**Job Title**: UX Designer

**Location**: Remote

**Job Type**: Freelancing

**Introduction**:

We are seeking a creative and detail-oriented UX Designer to join our team. The ideal candidate will have a strong portfolio of successful UX and other technical projects and will be responsible for designing the overall functionality of the product and ensuring a great user experience.

**Responsibilities**:

– Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.

– Facilitate the client’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.

– Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.

– Identify design problems and devise elegant solutions.

– Make strategic design and user-experience decisions related to core, and new, functions and features.

– Take a user-centered design approach and rapidly test and iterate your designs.

– Collaborate with other team members and stakeholders.

– Ask smart questions, take risks, and champion new ideas.

**Qualifications**:

– Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.

– Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.

– Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.

– Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

– A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.

– Ability to iterate designs and solutions efficiently and intelligently.

– Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

– A clear understanding of the importance of user-centered design and design thinking.

– Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.

**Benefits**:

– Competitive salary and comprehensive benefits package.

– Opportunities for professional development and career growth.

– Flexible working hours, including provisions for remote work.

– A creative and inclusive work environment.

Candidate Profile

• Minimum 2+ years of experience.
• Should have worked with Product based company for a minimum 2+ yrs 
• Strong background in Microsoft Technologies and SDLC concepts. Should have experience in below technologies:
• Microsoft .Net (ASP.NET & ASP .NET CORE)
• C#, JavaScript, CSS, JQuery /, Typescript
• Knowledge on Node Js
• MVC and WebAPI
• MS SQL Server management Studio (SSMS) to develop database objects such as Stored Procedures, Functions, views, triggers, constraints etc. and look for performance tuning and Exception handling for these components
• Good to have: Understanding of MS Excel VBA /MS-access/ macro codes

• Minimum 4 yrs of experience in React JS.
• Experience building single page frontend applications and reusable components
• Solid experience with the core React ecosystem like React Router, Redux etc.
• Master of HTML, CSS, and other display-centric web technologies.
• Comfortable using git, docker.
• Proficient in Javascript (ES6 / ES7) programming with at least 4/5 years of
• experience.
• Good knowledge in writing frontend test cases.

• Good understanding of asynchronous request handling, partial page updates and Promises.

• Strong Problem Solving skills.

• Strong skills in Javascript and ability to write well documented, clean JavaScript Code.

• Very good understanding of ES6/ES7, JSX and Component Lifecycle.

• Deep practical knowledge of native Javascript, ES6, understanding the internals of frameworks like ReactJS, Angular or any other view libraries.

• Knowledge of modern authorisation techniques, such as JWT Tokens.

• Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc.

• Has strong communication skills and self-accountability.

• Someone who enjoys Sports, Marketing, and Fashion
• A skilled graphic designer based in Bangalore (or ready-to-move).
• Has a good understanding of graphic design principles and typography.
• We are looking for someone who is really creative and well-versed in the tools of the trade.
• Someone who is looking to get involved in more than just graphic design
• People who work well in teams