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• Ability to understand customer requirements and create customized demonstrations and
collateral
• Provide product feedback (feature requests, user experience) to the development team
• Strong foundation in system level architectures and compute, storage and networking
infrastructure, specifically:
• Compute architectures – physical and virtualized, operating systems (Linux strongly
preferred)
• Storage systems – file systems, object stores
• On-prem data center and public cloud (AWS, Azure, Google Cloud) environments
• Hands-on experience with Linux/Unix systems as a system administrator or equivalent role
involving installing software and security patches, installing hardware components on servers as
per product manuals etc.
• Hands-on experience working with public cloud infrastructure and services. Cloud certifications
are preferred.
• Basic understanding of enterprise system deployment architecture around network configuration,
security related settings etc.
• Experience troubleshooting configuration issues to resolve them independently or in collaboration
with customer support teams.
• Be able to work with development/L3 support teams to live debug any issues for swift resolution
• Experience with programming or scripting languages such as Python, JAVA, GO is preferred.
• Experience with data management, DevOps, micro-services, containerization
Job Description : - We are looking for a seasoned Computer Vision Engineer with AI/ML/CV and Deep Learning skills to play a senior leadership role in our Product & Technology Research Team. -
You will be leading a team of CV researchers to build models that automatically transform millions of e-commerce, automobiles, food, real-estate ram images into processed final images. -
You will be responsible for researching the latest art of the possible in the field of computer vision, designing the solution architecture for our offerings and lead the Computer Vision teams to build the core algorithmic models & deploy them on Cloud Infrastructure. -
Working with the Data team to ensure your data pipelines are well set up and models are being constantly trained and updated - Working alongside product team to ensure that AI capabilities are built as democratized tools that provides internal as well external stakeholders to innovate on top of it and make our customers successful - You will work closely with the Product & Engineering teams to convert the models into beautiful products that will be used by thousands of Businesses everyday to transform their images and videos.
Job Requirements: - Min 3+ years of work experience in Computer Vision with 5-8 years work experience overall - BS/MS/ Phd degree in Computer Science, Engineering or a related subject from a ivy league institute - Exposure on Deep Learning Techniques, TensorFlow/Pytorch - Prior expertise on building Image processing applications using GANs, CNNs, Diffusion models - Expertise with Image Processing Python libraries like OpenCV, etc. - Good hands-on experience on Python, Flask or Django framework - Authored publications at peer-reviewed AI conferences (e.g. NeurIPS, CVPR, ICML, ICLR,ICCV, ACL)
- Prior experience of managing teams and building large scale AI / CV projects is a big plus - Great interpersonal and communication skills - Critical thinker and problem-solving skills In Media.
Position: Site Reliability Engineer
Location: Pune (Currently WFH, post pandemic you need to relocate)
About the Organization:
A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.
Job Description:
We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.
In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.
You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.
As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.
Day-to-day responsibilities
- Ensure the operational integrity of the global infrastructure
- Design repeatable continuous integration and delivery systems
- Test and measure new methods, applications and frameworks
- Analyze and leverage various AWS-native functionality
- Support and build out an on-premise data center footprint
- Provide support and diagnose issues to other teams related to our infrastructure
- Participate in 24/7 on-call rotation (If Required)
- Expert-level administrator of Linux-based systems
- Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
- Experience with production deployments of Kubernetes Cluster
- Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
- Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
- Experience in Distributed storage systems such as Ceph or GlusterFS.
- Experience in virtualisation with KVM, Ovirt and OpenStack.
- Hands-on experience with configuration management systems such as Terraform and Ansible
- Bash and Python Scripting Expertise
- Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
- Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
- Experience managing hundreds to thousands of servers globally
- Enjoy automating tasks, rather than repeating them
- Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
- Strong verbal and written communication skills
- Ability to adapt to a rapidly changing environment
- Comfortable collaborating and supporting a diverse team of engineers
- Ability to troubleshoot problems in complex systems
- Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.
About Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
What Makes You A Good Fit :
- You are passionate about technology and software development
- You are continuously experimenting and learning more
- You love solving problems and digging into complex problems
- You believe in taking decisions as close to the product and technical expertise as possible.
- You believe in creativity, trying new things and learning from your mistakes.
- You believe in sharing insights and helping one another to build an even better user plan.
Key Skills Required:
- 3-8 years of Experience in Java Product Development.
- Good understanding of MYSQL.
- Practitioner of clean code and SOLID principles
- Exposure to GIT and Maven
- Good verbal and written communication skills
- Understands different major language paradigms (Object Oriented and Functional)
- Understanding and Experience with Multi-Threaded Applications
- Prior Experience in a SAAS Product company is a Plus
- Experience with Managing Team is a plus
Educational Background:
- Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.
Why You Should Join Rezo.AI
- You will be surrounded by Passionate Team Members with Exposure to Product Building
- You will be learning About various Product Development Cycles
- Big Career Opportunities
- Learning by doing
- The Opportunity of Innovation
- Recognition
- Enhanced Responsibility and Team Management
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/">https://rezo.ai/ for more information
Requirements
- 3+ yrs experience in Reactjs (frontend) and Nodejs (Backend) along with good experience in MongoDB.
- Past experience scaling projects from prototype to hundreds of thousands / millions of users is a plus.
- Strong communication skills and past experience leading developers is crucial.
Note:- Remote working is applicable
be further responsible for designing and implementing product requirements that are highly usable, scalable, extensible, and maintainable.
The Treez enterprise-grade, business management platform serves the vertical cannabis market from producers to brands to retailers with our Point of Sale, Integrated Payments, Branding, Grow, and Data Insights
software solutions. Treez is helping businesses deliver personalized and efficient experiences to their customers. The Treez enterprise business management solution is delivered through a Software-as-a-Service
(SaaS) model on a modern, scalable cloud infrastructure.
To learn more, visit Treez at: https://treez.io/
Roles & Responsibilities:
We are looking to hire a senior backend engineer. This is a role with significant responsibility for ensuring the successful delivery of our core fintech product suite. You will be working with other
backend engineers and system design architects on the team to launch and successfully ship our new fintech suite of products.
This role involves working closely with internal and external stakeholders and creating processes around overall product success.
Your responsibilities will include:
● Reviewing and analyzing business requirements and providing technical feasibility and estimates.
● Practicing standard development processes leveraging agile methodologies such as SCRUM and
TDD.
● Maintain high standards of quality for code, documentation, and other deliverables.
● Ensure business needs with automated tests.
● Checking code from other developers and mentoring junior team members.
To achieve the above, here’s what you’ll need to do:
● At least 7+ years of experience in software development with a track record of shipping large,
cross-functional projects in high-performance and scalable environments.
● 4+ years of experience developing in Python and its associated technology stacks.
● Working knowledge of SQL databases and other NoSQL solutions.
● Proficient with algorithms and data structures, design patterns, service-oriented architecture, domain-driven design, multithreading, concurrency, caching, and distributed systems.
● Deep understanding of multi-process (define, design, and create) cloud architecture projects and the threading limitations of Python.
● Solid understanding of the complete software development life cycle, including the post-production deployment phase.
● Extensive experience in Agile/Scrum teams and CI/CD applications built with microservices and event-based architectures.
● Experience in adopting test-driven development.
You’re right for this role if you have:
● BE/B.Tech/BS in Computer Science, Engineering, or relevant field.
● Experience working with Typescript and React is a huge plus.
● Prior experience building a product from ideation to launch.
● Deep understanding of, and passion for, fintech for an underserved industry.
● Strong problem-solving and verbal and written communication skills.
● Experience in OOP/functional coding.
Perks:
● Opportunity to work & learn with an International team
● Health Insurance
● 5 days working
● ESOPs
● Performance Bonuses
● Competitive Salary package
● Wonderful work culture focusing on providing work-life balance
● In-house professional development
This is a fantastic opportunity for a talented and motivated individual to combine business understanding, and product management expertise. We believe that no other position in a Series C startup typically offers
this much flexibility and potential for growth. This role is based in Bangalore, India. The role involves coming into the office in Koramangala, Bangalore 3 times a week in the initial 2 quarters and can then transition to less in-office time, depending on the individual.
Treez is an equal-opportunity employer. We thrive on diversity and are committed to creating an inclusive
environment for all employees.
We are looking for a talented and competitive Sales Development Representative that thrives in a vibrant and dynamic sales environment with the below-mentioned required skill sets:
- Good experience Inside B2B Sales
- Good experience selling cloud-based solutions or cloud products (but not Azure & Microsoft Cloud)
- Must have good experience in B2B sales, Cold-Calling, and lead generation
- Must have past work experience in Saas-based companies.
- Candidates worked in a Startup company must have at least 2+ yrs of experience in sales business development
- Good communication skills
- Candidates from Bangalore, Delhi, Haryana, Mumbai, Pune etc., and those who are willing to relocate to those locations are welcome
If you are interested, you can revert back to this posting.
Job Title: Technical Support Specialist
Department: Customer Support > Engineering
Reports to: Technical Support Team Lead
Location: Remote | India
Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner. This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products. The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.
Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams. The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.
- Provide excellent customer service to Commerce Fabric’s customers
- Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
- Updates Account Manager with any escalated issues
- Highlights any consistent issues and themes to Technical Support Team Lead
- Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
- Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
- Troubleshooting technical errors with a modern web-based application
Qualifications:
- Full-time bachelor’s degree
- 2-4 years of customer-facing experience with global customer exposure in a technical support role
- Ability to work in shifts outside normal business hours
- Excellent written and verbal communication skills in English with an ability to build relationships.
- Experience working with different operating systems including Windows and Mac OS
- Experience with ticketing systems Zendesk and JIRA
- Ability to work independently
- Ability to prioritize and manage several milestones and projects efficiently