Job description
Hiring freshers - 2 years of Experience
for Customer Success Executive
As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.
You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)
Role & Responsibilities
● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat.
● Collaborate with clients to understand their unique requirements and goals
● Assist with the setup, configuration, and onboarding of customers on the platform
● Provide quick solutions or workarounds to client queries
● Coordinate with the technology team for possible issues/enhancements/feature requests
● Provide technical training and support resources to ensure customers can maximize the value of our software.
● Proactively identify opportunities to optimize and enhance customer workflows using our product.
● Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
● Maintain a deep understanding of our product, including new features and updates.
● Document and maintain training documents and material for customer training purposes. Preferred candidate profile
● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
● Fresher or 1-2 years experience in technical customer support / SaaS product support
● Strong technical background with the ability to understand and troubleshoot complex technical issues.
● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.
● Empathetic and customer-focused approach, always ensuring customer success is the top priority.
● Strong problem-solving and critical-thinking abilities.
About Company
Abmiro, a fast-growing SaaS (Rekart) company in Pune, seeks smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting, and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.
Subodh Popalwar
Software Engineer, Memorres
About Abmiro
About
About us:
We are a SaaS company with a primary focus on subscription e-commerce in the enterprise space. We help small & medium businesses to run and manage their subscription business. Rekart.io is a product platform with robust subscription management, ordering, payments and delivery fulfilment.
Company social profiles
Similar jobs
Extensive experience in Appian BPM application development
· Knowledge of Appian architecture and its objects best practices
· Participate in analysis, design, and new development of Appian based applications
· Team leadership and provide technical leadership to Scrum teams
· Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced
by team
· Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.
· Proficient with SQL queries and with accessing data present in DB tables and views
· Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart
services, integration services and web services
· Experience working with different Appian Object types, query rules, constant rules and expression
rules
Qualifications
· At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
· Over 8 years in Implementing IT solutions using BPM or integration technologies
· Certification Mandatory- L1 and L2 a
· Experience in Scrum/Agile methodologies with Enterprise level application development projects
· Good understanding of database concepts and strong working knowledge any one of the major
databases e g Oracle SQL Server MySQL
Additional information
Skills Required
· Appian BPM application development on version 19.x or higher
· Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
· Good leadership skills and the ability to lead a team of software engineers technically
· Experience working in Agile Scrum teams
· Good Communication skills.
Job Role : Consultant - Nutritionist (Sales Team)
- Evaluating strengths and weaknesses of clients, considering their medical conditions, recording the progression through program stages, and recommending/implementing protocol or program changes as required.
- Managing/Moderating group coaching on chat groups by motivating clients towards fitness.
- Converting free trial clients to premium clients.
Skills and Qualification:
- Tech and internet savvy.
- Deep understanding of clinical nutrition.
- Good teamwork/interpersonal and excellent skills.
- A postgraduate qualification in nutrition with a special course in diabetes/sports nutrition with relevant work experience will be advantageous.
Look forward to
· Fun & work at the same place with the amazing work culture and flexible timings.
· Get ready to transform yourself into a health junkie
Join HealthifyMe and make history!
Product Analyst (Process Excellence Team, Episource)
Key Responsibilities and Deliverables
- Ensure timely release of features and bugs.
- Talk to development team and ensure all roadblocks are cleared.
- Participate in user acceptance testing and undertaking the functionality testing of new system
- Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement
- Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills
- Prepare requirements and act as a liaison between development team and ops
- Create stories in JIRA and ensure they are discussed with dev team for proper sign offs.
- Prepare monthly, quarterly and six months plan for product roadmap
- Create product roadmaps after discussing with business heads.
- Ideate and define epics for the product and then define product functions.
- Each feature or new product development should result in cost per chart optimization or in helping new business line
- Work on other product lines associated with Salesforce
- Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
- Training about products and its usage to the customer
- Give proper training to end users on the product usage and its functionality
- Prepare product training manuals during roll out.
Skills & Attributes required
- Technical Skills
-
- Statistical Analysis Tools and techniques
- Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR
- Mid/Large Scale transformations and System Implementations Project
- Stakeholder Requirement Analysis
- Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.
- Strong Analytical Skills
- Data Exploration and Analysis
- Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems
- Communication Skills
- Has the ability to communicate effectively to all the stakeholders
- Demonstrated ability to communicate complex technical problems in simple plain stories
- Ability to present information professionally and concisely with supporting data
- Creative Problem Solving and Decision Making
- Needs to be a self-initiator and should be able to work independently on solving complex business problems
- Needs to understand customer pain points and should have the ability to innovate processes
- Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency
Experience: 2 to 4 years
Requirements:
- Technical background or qualification is preferred but not mandatory.
- Excellent command of the English language.
- Sales exposure to B2B software products / SaaS products is a must.
- Understanding of technology, specifically in Analytics space.
- Ability to interact with prospects, break ice and pitch product.
- Cold call to prospects, make cold visits.
- Prior experience in social media marketing is a plus.
- Track record of getting things done, within a fast-paced and changing environment, yet comfortable dealing with ambiguity and a changing environment
- Self-starter able to work on his own initiative with minimal supervision, works well with the team and motivates them as well.
- Based on geography, need to work the shifts.
Responsibilities and Duties:
- Researching organizations to identify new contacts and leads by geography, segment etc.
- Running customized mail campaigns to the leads, run follow-ups.
- Cold call to prospects, make cold visits.
- Working on targets, building the pipeline, and consistently meeting the targets.
- Work closely with marketing and content team to develop marketing campaigns to generate leads and increase reach on social media.
- Conduct interactions with prospects, identify and qualify prospects.
- Identify and evaluate emerging trends key trends in the analytics space and be aware of competitor products and offerings.
Laravel
PHP
CodeIgniterJob Title: Laravel Developer
Company Name: Crescentek
Company Website: https://www.crescentek.com/" target="_blank">https://www.crescentek.com/
Location: Rajkot
Job Description
Develop, test, and maintain applications to specified designs & standards in Laravel.
Develop & implement modern web services using service-oriented architecture, RESTful APIs, and SOAP.
Write and execute unit tests.
Implement front-end interfaces & experiences with modern HTML/CSS/jQuery.
Test, troubleshoot, and optimize application components for maximum speed, security, stability, and scalability. stability, and scalability.
Skills & Experience:
experience as a backend Laravel developer.
Experience in Core PHP using MVC Architecture.
Ability to write APIs including Restful APIs.
Knowledge of database operations with MySQL.
Knowledge of front-end technologies (HTML5, CSS3, JavaScript, jQuery, reactjs etc.).
Knowledge and experience of OOPS.
Strong documentation, communication, and team collaboration skills.
Java
Spring BootCollaborate with clients and internal teams to develop appropriate solutions
• Brainstorm with team members and prove the ability to think on the fly.
Requirements
• Core Java
• Spring Boot, Spring Rest, Spring Data
• Testing framework - Junit, Mockito
• Experience in deploying applications on one of public cloud preferably Microsoft Azure. (Other
- AWS or Google Cloud)
• Experience in one of messaging platform preferably Kafka (Other - Rabbitmq or Active MQ)
• Docker
• Kubernetes
• Others – Linux, Git, Maven, CI/CD pipeline
• Experience in working with Agile teams
Good To Have
• Git (6+ years of experience)
• Develop test cases, conduct SIT, load test, and tune the performance of systems to meet
acceptance criteria.
• Perform and manage stages of the SCRUM and participate in the systems review with Project
Lead/Manager.
• Experience in the development of cloud-native applications is an added advantage.
• Experience working in Agile teams
What We Offer
• National and International Business Trips (if there is an opportunity)
• Culture of Knowledge Sharing and Training
• Modern & lively working environment
• Opportunity to write books, participate in conferences
• International assignment
|
Build contacts with potential clients to create new business opportunities |
|
|
· Explain the customers about the properties. |
|
|
· Develop Bullmen Realty as a brand by ensuring service standards in line with company policies. |
|
|
· Build good Working relationship with Clients |
|
|
· Calling on leads provided by the company |
|
|
· Maintain and Develop relationships with channel partners in person and via telephone calls and e-mails. |
|
|
· Follow up with potential customers to prospect for new business. |
React.jsJava
NodeJS (Node.js)
Javascript
AngularJS (1.x)This is a remote working position with preference to applicants who can start immideatly.
Mandate Strengths
- Handsome experience in React and Typescript
- Full Stack development
- Passion towards Code Review
- Strong fundamentals in data structures, algorithms, web technologies, and design patterns
- Calm under pressure
- Hungry to improve
Required Skills and Stack
- Expertise in Java / Typescript / ES6+
- Extensive experience with one of the following - Node.js / Spring / Serverless or Enterprise Java-based server technology
- Experience with React 16+
- Version Control - Git
- Excellent verbal and written communication skills
- Contributing to technical and implementation discussions
- Attention to detail and ability to maintain comprehensive documentation
- Ability to meet deadlines consistently and communicate status effectively.
- Experience in designing and implementing verification environments for complex RTL designs
- Well-versed in the use of hardware verification languages e.g. SystemVerilog or Specman e
- Verification methodologies such as UVM
- Understanding of end-to-end verification processes, from test plan creation through to verification closure
- Ability to quickly understand and apply complex specification detail
- Understanding of the fundamentals of computer architecture, with an emphasis on pipelining, exception handling, memory systems
- Practical experience of working on microprocessor designs
- In-depth understanding of memory protection, memory translation, vector processing in CPUs, exception and interrupt handling.
- Understanding of constrained random stimulus, the goals and general usefulness of different types of coverage in hardware, as well as checking methodologies and behavioral functional models.
- Knowledge of assembly language (preferably Arm), and/or C/C++
- In-depth technical reviewing of others work
Responsibilities
- Manual Testing + Test Automation
- Manual testing (Functional), Database testing
- Exposure in Selenium, Javascript, etc
- Exposure in Agile and DevOps
- Excellent communication skills
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies
Requirements
- Proven work experience in software development
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with automated testing tools
- Solid knowledge of SQL and scripting
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus
- BS/MS degree in Computer Science, Engineering or a related subject
- Knowledge about API/Service Testing would be important
Follow CutshortSubodh Popalwar
Software Engineer, Memorres