Job description
Hiring freshers - 2 years of Experience
for Customer Success Executive
As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.
You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)
Role & Responsibilities
● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat.
● Collaborate with clients to understand their unique requirements and goals
● Assist with the setup, configuration, and onboarding of customers on the platform
● Provide quick solutions or workarounds to client queries
● Coordinate with the technology team for possible issues/enhancements/feature requests
● Provide technical training and support resources to ensure customers can maximize the value of our software.
● Proactively identify opportunities to optimize and enhance customer workflows using our product.
● Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
● Maintain a deep understanding of our product, including new features and updates.
● Document and maintain training documents and material for customer training purposes. Preferred candidate profile
● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
● Fresher or 1-2 years experience in technical customer support / SaaS product support
● Strong technical background with the ability to understand and troubleshoot complex technical issues.
● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.
● Empathetic and customer-focused approach, always ensuring customer success is the top priority.
● Strong problem-solving and critical-thinking abilities.
About Company
Abmiro, a fast-growing SaaS (Rekart) company in Pune, seeks smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting, and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.
About Abmiro
About us:
We are a SaaS company with a primary focus on subscription e-commerce in the enterprise space. We help small & medium businesses to run and manage their subscription business. Rekart.io is a product platform with robust subscription management, ordering, payments and delivery fulfilment.
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Salesforce Architect
Location: Pune | Salesforce Years of Experience: 8 Years+
About the role:
As a Salesforce Pre-Sales Solution Architect, you will own the integrity and strength of the
solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an
effective mentor for other Salesforce professionals working alongside you. You will need a
deep understanding of the Salesforce platform but just as importantly, top-notch people
skills to get your ideas and solutions across to stakeholders and gain integrity to get your
visions built into successful solutions.
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partners in managing the deal cycle
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By leveraging the AWS public cloud, AI, and ML, DAY2 ™ simplifies provisioning, security, compliance, cost optimization, and routine operations. DAY2™’s automation first, No-Code approach helps customers immediately derive deep insights and deliver intelligent Cloud Operations in just a few minutes. You can try the platform for free at https://Client .com
About the job
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Are you passionate about revolutionizing the world of cloud platforms and eager to make a lasting impact on the industry? Do you thrive on the challenge of crafting large-scale cloud services that further simplifies cloud adoption for other businesses? Are you driven to create impeccably designed APIs that will delight thousands of developers and turn them into loyal advocates? Or maybe you're excited by the prospect of engineering a near real-time, millisecond-latency event processing pipeline?
If you are a driven, innovative, and experienced Principal Platform Engineer who is passionate about cloud technologies and looking to make a significant impact, we want to hear from you. Apply today to join our growing team!
MontyCloud is seeking an experienced Principal Platform Engineer with extensive knowledge in SaaS platforms, AWS cloud, and a proven track record of building and shipping highly scalable SaaS platforms. The ideal candidate will have strong system architecture and design skills, as well as exceptional programming and platform development experience.
RESPONSIBILITIES
In this role you will,
- Lead the design and implementation of our Cloud Management Platform, ensuring its scalability, reliability, and performance.
- Collaborate with cross-functional teams to define system architecture, develop innovative solutions, and drive continuous improvements.
- Utilize your expertise in AWS and other cloud technologies to build and maintain cloud-native components and services.
- Serve as a technical mentor for the engineering team, fostering a culture of learning, collaboration, and innovation.
- Drive the adoption of best practices, design patterns, and emerging technologies in the cloud domain.
- Actively participate in code and design reviews, providing constructive feedback to team members.
- Ensure the successful delivery of high-quality software by defining and implementing effective development processes and methodologies.
- Communicate complex technical concepts effectively via well written technical documents and knowledge sessions to both technical and non-technical stakeholders.
QUALIFICATIONS
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 12-15 years of experience in software development, with a focus on SaaS platforms and AWS cloud technologies.
- Proven experience in designing, building, and maintaining highly scalable, performant, and resilient systems.
- Must have demonstrated expertise in serverless architecture, event-driven design, distributed systems, and event streams.
- Must have demonstrated experience in designing, building and shipping low-latency and high performance APIs.
- Must have hands-on experience building with services such as Kafka, Open Search/Elastic Search, AWS Kinesis, Azure Streams.
- Strong programming skills in languages such as Python, Java, or Go.
- Familiarity with containerization technologies, such as Docker and Kubernetes.
- Experience working with infrastructure as code tools, such as Terraform or CloudFormation.
- Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.
- Demonstrated leadership experience, with the ability to inspire and motivate a team.
- Experience in building AI/ML systems and familiarity with Large Language Models is nice to have.
We are looking for a Principal Software Engineer who has experience building cloud native applications in an Agile environment
Key Aspects of Role :
- Leverage deep knowledge of the full technology stack to help achieve business objectives and customer outcomes
- Collaborate with Product Management to validate the technical feasibility of and establish non-functional requirements
- Collaborate with Architecture to evolve architecture to solve technical challenges, support future requirements, scale effectively, continually meet/exceed SLAs and resolve tech debt
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- Maintain and proactively share knowledge of current technology and industry trends
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- Collaborate with other Principal Engineer’s to drive engineering best practices around testing, CI/CD, GitOps, TDD, architectural alignment, and relentless automation
- Excellent understanding and familiarity with Cloud Native and 12 Factor Principles, Microservices, Lean Principles, DevOps, Test Driven Development (TDD), Extreme Programming (XP), Observability / Monitoring
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- Extensive hands-on experience working with AWS cloud products and services
- Experience with popular open-source software such as Postgres, RabbitMQ, Elasticsearch, Redis and Couchbase
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- Experience with development frameworks such as the Spring/Spring Boot framework, Hibernate and knowledge of advanced SQL
- Proficiency with modern object-oriented languages/frameworks, Terraform, Kubernetes, AWS, Data Streaming
- Knowledge of containers and container orchestration platforms, preferably Kubernetes
- Experience delivering services using distributed architectures: Microservices, SOA, RESTful APIs and data integration architectures
- Knowledge of containers and container orchestration platforms, preferably Kubernetes
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Apply Now!!!
Experience in PLSQL OR PL/SQL OR Oracle
SQL Server
Requirements:
- 3 - 6 years of relevant experience.
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- AWS experience, MySQL, PostgreSQL
- 3+ years of design & amp; development of server-side components in Ruby on Linux platform
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Core Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality are essential.
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- Identify bottlenecks and bugs and devise solutions to these problems.
- Help maintain code quality, organization, and automatization.
Skills Needed:
- Java, JPA, Servlets, JAX/RS, JUnit
- Fullstack : Node/Angular/React
- Algorithm,Design Patterns, Data Structures
- TomCat, Wildfly
- MySQL, PostgreSQL
- HTML, JavaScript, jQuery,
- Mobile exposure: Cordova/PhoneGap
- Exposure in E-Commerce or Product based domain
- NoSQL exposure
Position : Full-stack developer
Work Experience : 2 to 6 Years
Work Location : Chennai
Skills Required: Java, HTML , CSS ,Angular,Springboot
Job Requirements:
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- Analyze, Design & develop features in product
- Code review of team members/peers
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