Freelancer Content Strategist

LearnTube is hiring a full-stack content creator who lives and breathes content, someone who can be both in front of and behind the camera. If you're the kind of person who naturally spots trends, loves scripting + shooting + editing your own videos, and wants to grow a bold personal and brand voice on platforms like Instagram, LinkedIn, and YouTube: this role is for you. This isn’t a content planning or copywriting job. This is a do-it-all, end-to-end creator role with high visibility, working directly with LearnTube’s Founders to shape both their personal brands and LearnTube’s social presence.

What You’ll Do:

• Be confident and comfortable speaking on camera for reels, shorts, and quick videos.
• Help shoot and edit short-form content (IG Reels, YT Shorts) and assist in creating longer videos (YouTube, vlogs).
• Create eye-catching posts and carousels using Canva or similar tools.
• Be involved in the full content cycle - from brainstorming ideas and scripting to helping with shooting, editing, and publishing.
• Spot trending formats, memes, and viral content ideas early and suggest fun ways to adapt them.
• Contribute to growing LearnTube’s and the founders’ presence on LinkedIn, Instagram, and YouTube.
• Work with the product, design, and marketing teams to help tell engaging, authentic stories.

You’re a Great Fit If You:

• Enjoy being in front of the camera and have good presentation skills (or want to improve them!).
• Can shoot/edit basic videos using your phone and simple tools.
• Know how to make content that grabs attention quickly.
• Are comfortable using Canva and basic editing apps (CapCut, VN, iMovie, Premiere Rush, etc.).
• Love internet trends, memes, and adapting them to a fun or professional style.
• Understand what works on at least 2 of the 3: Instagram, LinkedIn, YouTube.
• Are curious, creative, and excited to work in a fast-paced startup environment.

What This Role Offers:

• A chance to work directly with founders and grow your on-camera brand
• Creative freedom to experiment with content formats, ideas, and trends
• Massive visibility - your work will be seen by millions
• A front-row seat to the journey of a fast-growing AI-first startup
• 10,000 - 20,000 monthly stipend

Not the Right Fit If You:

• Prefer only being behind the camera.
• Need heavy scripting or creative direction
• Aren’t active on at least two major content platforms
• Want a purely managerial/content strategist role

About LearnTube:

At LearnTube, we're reimagining how the world learns—making education accessible, affordable, and outcome-driven using Generative AI. Our platform turns scattered internet content into structured, personalized learning journeys using:

• AI-powered tutors that teach live, solve doubts instantly, and give real-time feedback
• Frictionless delivery via WhatsApp, mobile, and web
• Trusted by 2.2 million learners across 64 countries

Meet the Founders:

Founded by Shronit Ladhani and Gargi Ruparelia, both second-time entrepreneurs and ed-tech builders:

• Shronit is a TEDx speaker and an outspoken advocate for disrupting traditional learning systems
• Gargi is one of the Top Women in AI in India, recognized by the Govt., and leads our AI and scalability roadmap

Together, they bring deep product thinking, bold storytelling, and executional clarity to LearnTube’s vision. LearnTube is proudly backed by Google as part of their 2024 AI First Accelerator, giving us access to cutting-edge tech, mentorship, and cloud credits.

Why Join Us?

We don’t just build learning products - we build a culture of velocity, ownership, and mission-first execution. Here’s what makes this a career-defining opportunity:

• Work with Real AI: Not fluff. You’ll build and operate at the frontier of GenAI, LLMs, and real-time tutoring systems.
• Accelerate Your Career: Think of it as three years of learning in one. Our pace and exposure levels are unmatched.
• Own High-Impact Projects: No layers. No micro-management. Just full-stack ownership with trust and visibility.
• Build with the Best: Collaborate with the founders daily, and get access to top minds like the CTO of Inflection AI.
• Weekly Morning Meetings You’ll Love: Our culture is async-smart, but we make time to learn, bond, and grow as a team every week.
• Make Global Impact: Be part of building the world’s go-to AI-powered career learning assistant for millions of learners.

We are seeking an experienced and highly skilled Technical Lead with a strong background in Java, SaaS architectures, firewalls, and cybersecurity products, including SIEM and SOAR platforms. The ideal candidate will lead technical initiatives, design and implement scalable systems, and drive best practices across the engineering team. This role requires deep technical expertise, leadership abilities, and a passion for building secure and high-performing security solutions.

Key Roles & Responsibilities:

• Lead the design and development of scalable and secure software solutions using Java.
• Architect and build SaaS-based cybersecurity applications, ensuring high availability, performance, and reliability.
• Provide technical leadership, mentoring, and guidance to the development team.
• Ensure best practices in secure coding, threat modeling, and compliance with industry standards.
• Collaborate with cross-functional teams, including Product Management, Security, and DevOps to deliver high-quality security solutions.
• Design and implement security analytics, automation workflows and ITSM integrations.
•  Drive continuous improvements in engineering processes, tools, and technologies.
• Troubleshoot complex technical issues and lead incident response for critical production systems.

Basic Qualifications:

• A bachelor’s or master’s degree in computer science, electronics engineering or a related field
• 3-6 years of software development experience, with expertise in Java.
• Strong background in building SaaS applications with cloud-native architectures (AWS, GCP, or Azure).
• In-depth understanding of microservices architecture, APIs, and distributed systems.
• Experience with containerization and orchestration tools like Docker and Kubernetes.
• Knowledge of DevSecOps principles, CI/CD pipelines, and infrastructure as code (Terraform, Ansible, etc.).
• Strong problem-solving skills and ability to work in an agile, fast-paced environment.
• Excellent communication and leadership skills, with a track record of mentoring engineers.

Preferred Qualifications:

• Experience with cybersecurity solutions, including SIEM (e.g., Splunk, ELK, IBM QRadar) and SOAR (e.g., Palo Alto XSOAR, Swimlane).
• Knowledge of zero-trust security models and secure API development.
• Hands-on experience with machine learning or AI-driven security analytics.

• Expertise with NodeJS (extensively using ExpressJS), AngularJS and MySQL
• Rich user interface development experience with HTML5, JQuery, w3css/bootstrap etc and JavaScript frameworks like AngularJS and Angular 
• Expertise in building real-time web applications using MQTT, Websocket, Socket.IO, and EventSource frameworks
• Comfortable with developing MVC architecture-based code
• Comfortable in using at least one of the Graph/Chart libraries
• Ability with report generation from HTML contents
• Skilled in implementing security features across the applications and components
• Experience with tools usage - Code quality, Memory/CPU profiling tools
• Skilled with code optimization techniques
• Experience with docker container usage
• Experience with LDAP is a plus
• Strong troubleshooting techniques
• The strong defect resolution process for minimized latency
• Familiarity with confluence management (JIRA)
• Good to have a basic understanding of PHP frameworks like Yii, Codeigniter and databases like  MongoDB
• Good to have strong networking fundamentals, prior working experience in network technologies and protocols
• Ability to build supportability features to reduce the defects in software components
• Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle is a plus

NW JD Network Lead designs, plans and develops Enterprise network device configurations, End Point connectivity and Network security participating in service flow discussions and deployment architecture. Establishes monitoring, maintenance procedures, support, and optimization of all network hardware, software, and communication links. This position will be working on an engineering and project team providing solutions and new implementations. Design cost-effective data communications solutions to meet new and evolving requirements Plan and execute the installation of new networking components to fulfil business requirements Support the design and analysis of network improvements and enhancements. Provide analysis to support performance tuning and capacity planning Provide troubleshooting and problem solving support for network issues. Monitor system hardware and software and manage system performance Determine capacity and performance planning goals. Maintain documentation of network configuration and records relating to network hardware and software Manage projects directly related to the area of assigned responsibility and other general network projects. Serve as technical consultant on new request from client. Technical expertise to other network engineers and IT department team members. Efficiently manages work across multiple networks and related systems. Preferred Skills: Certifications Industry Certification: CCNP or CCIE Expert knowledge of Network Systems and emerging technologies, experience on projects around Cloud and SAAS platforms. Advancing knowledge in other areas of Infrastructure Design and Management Advanced Knowledge of support and administration of Network Management tools Experience supporting MDM, Firewalls, Load Balancers, Riverbed WAN Optimizers & Infoblox technology.

Desired Skills: CCNP/CCIE, Strong Routing & Switching background (8 years+ experience) Strong Understanding of L2/L3 switching and MPLS (WAN) technologies Experience with Firewalls & Load Balancer technologies Experience with Forescout NAC & Infoblox Experience with Network monitoring tools (PRTG) Experience with optimization appliances Experience with scripting and automation. Product knowledge on Citrix, CheckPoint. Exposure to SSL, direct TLS and Mutual TLS

Requirements

• High self motivation to lead & build projects from beginning to end;
• You've shipped multiple products and are willing/able to demonstrate how you solved specific problems to solve users needs;
• Excellent communication in presenting your code and communicating what problems they are solving while giving/receiving feedback;
• Ability to quickly grasp goals and requirements from light specifications;
• Must be able to effectively & efficiently work with stakeholders spreads across many timezones;
• 5+ years of Android experience working in a modern commercial web development environment and shipping solid product;
• Experience in Springboot, Microservices, JPA, oracle database.
• Must have experience in authentication mechanism like LDAP, SSO, any authentication server, role management

Perks

• Ground floor opportunity with the team; shape the strategic direction of the company.
• Work with sharp, motivated and passionate co-workers spread across many regions.
• Rare opportunity to make real positive impact on the world!

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making calls per day, generating interest, qualifying prospects and closing sales.

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure

Requirements:

• Comfortable working in Sales profile
• Build long-term trusting relationships with clients
• Stay up-to-date with new products and new pricing/payment plans
• Strong phone presence and experience dialling dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

• Very good communication skills
• Experience of managing customer support team of atleast 10 members for international customers.
• Good Customer facing skills
• Good experience of managing teams
• Good technology background required for understanding complex technology issues.

Responsibilities:

• Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
• Keep your team motivated.
• Keep tab on all issues which are reported by various sources
• Keep in touch with Product team for new releases and training teams according to their responsibility
• Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
• Report to management about customer success reports
• Invent/discover new channels and method to improve customer success
• Manage  budgets of Customer support team requirements
• Take care of hiring and retaining customer support teams
• Do upkeep of tools used for Customer success such as fresh desk, chat etc.

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift