Freelance content strategist

Webnyay is a legal tech company focused on online dispute resolution (ODR), grievance redressal, and AI-powered legal workflows. We work with enterprises, platforms, and institutions to streamline dispute resolution and legal operations using technology.

Role Overview

We are looking for a highly organised and detail-oriented professional to manage legal operations and case management end-to-end. This role sits at the intersection of law, process, and operations, and is critical to ensuring cases move smoothly across their lifecycle.

You will be responsible for managing cases, coordinating with stakeholders, maintaining legal documentation, and improving internal workflows.

Key Responsibilities

Case & Legal Operations

• Manage end-to-end lifecycle of disputes/cases handled on the Webnyay platform
• Track case status, timelines, hearings, outcomes, and compliance milestones
• Maintain accurate case records, documentation, and audit trails
• Coordinate with lawyers, mediators, arbitrators, and internal teams

Process & Workflow Management

• Design, document, and continuously improve SOPs for case handling
• Ensure adherence to timelines, SLAs, and regulatory requirements
• Identify bottlenecks and propose operational improvements

Stakeholder Coordination

• Act as the primary point of contact for clients on case-related updates
• Liaise with external counsels, neutrals, and partners
• Support onboarding and training of stakeholders on case workflows

Reporting & Compliance

• Prepare regular reports on case volume, outcomes, turnaround times, and efficiency
• Ensure compliance with applicable legal, data protection, and platform policies
• Support audits, reviews, and client reporting requirements

Platform & Tool Usage

• Work closely with product and tech teams to provide feedback on case management features
• Use internal dashboards, CRM, and case management systems efficiently
• Assist in testing and rollout of new legal-tech features

Required Qualifications & Skills

• Law graduate (LLB) or equivalent legal background preferred
• 3–6 years of experience in operations, legal operations is a plus
• Excellent organisational and documentation skills
• Comfortable working with digital tools, dashboards, and workflows
• Strong communication skills (written and verbal)
• Ability to work independently in a fast-paced environment

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Junior Key Accounts Manager

Experience Level: 1+ years in Agency set-up

Location: Bangalore/ Gurugram/Mumbai, Onsite

Job Description: We are looking for a Junior KAM with experience in handling key accounts and developing new business for our company. This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities:

● Handling Key Accounts and nurturing Business Relationships.

● Brand Life Cycle Planning & Management.

● Sales, Upselling & Cross-Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

● Identifying opportunities for new business development through following up on leads and conducting research on target clients.

● Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.

● Plan and execute projects end to end (Starting from briefs to reports to billing).

● Negotiating and timely follow-up to ensure that the delivery is on time.

● Research the market and keep a close eye on market trends.

Qualities you'll bring :

● Proactive and a Self-starter.

● Knowledge about digital marketing and trends.

● Keen problem solver.

● Effective written and oral communication skills.

● Must be able to thrive in a fast-paced environment.

Experience:

● 1+ years in advertising.

● Prior experience of client handling and management

● Experience with direct client servicing at any Marketing Agency

● Excellent communication and presentation skills

● Broad understanding of the business development process

Brief : We are looking for a talented and competitive Sales Development Manager that thrives in a quick sales cycle environment and has prior experience with Tech SaaS products and services. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The candidate must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls, in person meets every day.

Market : Our prospects include small sized service organisations (under 100 employees)

Responsibilities

• Learn & understand our product and our prospective clients well.
• Understand customer pain points, requirements and correlate WoCo solutions, value offerings with customer requirements.
• Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers.
• Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve customer complaints regarding sales and services.
• Establish and maintain positive business and customer relationships.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects.
• Manage customer queries on call and email.
• Collaborate within team members and other departments.
• Generate reports on new sale, target achievements, issues to the management.
• Get feedback and improve constantly.

Requirements

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Ability to make focused efforts to close deals. The ideal candidate should be strategy driven with a research-based approach.
• Proven sales development experience, preferably at an Internet startup or SaaS industry.
• Track record of over-achieving quota.
• Savvy with LinkedIn sales navigator, and CRM tools.
• Proficient with corporate productivity and web presentation tools.
• Ability to multitask, prioritize and manage time effectively.
• 2+ Years Experience

Candidate must have experience 5+ years in automation

• At least two projects experience in automating mobile applications on mobile platforms (Android and iOS)
• Proven track record in integrating end to end process of mobile automation deployment solutions with CI/CD pipeline and running on emulators and physical devices
• Experience in creating branches and workflows using Git
• Experience in Appium, testng, cucumber, selenium, page factory, maven
• Experience with tools & applications such as JIRA, Confluence, BitBucket, Git
• Designs, develops, maintains, and troubleshoots automated suites of tests
• Work with developers to get bugs reproduced and tested
• Very good in java OOPs Concepts
• Good analytical and communication skills
• Strong Automation Scripting experience

Python/Django Developer will be responsible for implementing the relevant Server-Side Architecture for a Web Application based on the client's requirement for new and existing products. The primary focus will be on the development of software packages ensuring high quality and ease of usability to requests from various teams.

Duties & Responsibilities:

- Writing reusable, testable and efficient code 

- Design and Implementation of low-latency, user-friendly web and mobile-based applications 

- Devise and develop user-friendly software solutions for automation of industry processes 

- Contribute to design reviews and discussions across software teams. 

- Following strict security protocols without any deviation is of prime importance.

- Implementing DevOps in all projects and establishing best practices in the team.

Preferred Skills & Knowledge:

- Strong programming skills in Python/Django

- Experience with Angular, JavaScript frameworks/libraries

- Hands-on experience with MySQL, PostgreSQL or other RDBMS

- Experience with Web application security and secure coding practices

- Strong Analytical thinking and problem-solving ability

- Familiarity with software collaboration tools - GIT

- Ability to work with a distributed and diverse team of researchers and developers.

- Excellent English language communication skills, both written and verbal.

- High level of innovation and motivation

Type, Location: Remote, India

Desired Experience: 2+ years

Roles and Responsibilities :

• Hands-on GoLang development
• Go Lang developers perform tasks related to the design, development, modification, and administration of software systems and applications.
• Comfortable with algorithm design, scripting, and unit testing.
• Demonstrated skills in debugging, design patterns, and enterprise resource planning.
• Is skilled at problem-solving.

Must have skills :

● You must have 2+ years Golang experience.

● You must have (React.js or Node.js or Python or Java )experience.

● You must have any Frontent or Backend Technology with Golang 

• Responsible for planning and executing SAP Implementation / Development / Support activities regarding SAP Finance and Controlling (FI-CO) specifically in the Treasury module.
• Understand client requirements, provide solutions, functional specifications and configure the system accordingly.
• Ability to create presentation/workshop decks for Blueprint that need to be conveyed and be able to present them to the client.
• Ability to create Process Flows in Microsoft Visio’s for the client’s proposed business processes.
• Ability to create Process Definition Document / Design Document (PDD), Business Design Documents (BDD) and Business Process Procedure (BPP) for the solutions provided.
• Ability to configure SAP FI-CO (Finance and Controlling) Treasury module and deliver work products / packages conforming to the Client's Standards & Requirements.
• Strong configuration hands on experience in FI - Treasury module.
• Integration of the FI-Treasury module with other SAP modules and with external applications.
• In addition to the above the candidate should have been involved in the following during the life cycle of SAP implementation:
• Unit Testing, Cycle Testing
• Integration Testing
• User Manual Preparation
• User Support activities
• Exposure to ASAP and other structured implementation methodologies
• Regularly interact with the onsite team/client
• Provide status updates in daily/weekly conference calls
• Maintain cordial relationship with onsite team/client

Skills/Experience Requirements:

• 3 to 6 years of functional domain experience and 3 to 6 years of working on the FI-CO module in SAP implementation projects
• Minimum one end-end implementation experience in version 4.7 upwards. ECC 6 would be a plus
• Hands on experience in configuring / defining the following in the FI-Treasury module:
• Cash Management
• Cash Position
• Liquidity forecast
• Fixed Term deposits
• Forward rate agreement
• Trading with fixed & variable bonds & stocks
• Cross currency interest swap
• Creation, Execution, Processing, Posting & settlement of the above orders
• Should have good written and oral communication skills
• Must be a good team player
• Familiarity on the basic business processes with the following

• SAP FI - GL/AP/AR/AA
• SAP CO - CC/PA/IO

NICE TO HAVE

• SAP Certification on FI-Treasury Module
• Used Solution Manager in the implementation
• Worked on integration with other ECC modules
• Training / Awareness on Net Weaver Components
• Team Leading Experience would be added advantage
• Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge

* Study design briefs and determine requirements.

* Schedule projects and define budget constraints.

* Conceptualize visuals based on requirements.

* Prepare rough drafts and present ideas.

* Develop illustrations, logos and other designs using software or by hand.

* Use the appropriate colors and layouts for each graphic.

* Work with copywriters and creative director to produce final designs.

* Test graphics across various media.

* Amend designs after feedback.

* Ensure final graphics and layouts are visually appealing and on-brand.

Requirements:

* Proven graphic designing experience.

* A strong portfolio of illustrations or other graphics.

* Familiarity with design software and technologies (such as Corel Draw, InDesign, Illustrator, Dreamweaver, Photoshop).

* A keen eye for aesthetics and details.

* Excellent communication skills.

* Ability to work methodically and meet deadlines.

* Degree in Design, Fine Arts or related field is a plus.