Inside Sales Executive

We are looking for an experienced ServiceNow Service Desk & Administrator to join our team. The ideal candidate will have strong hands-on experience in ServiceNow administration, ITSM modules, and Service Desk operations. This role involves configuring, managing, and supporting the ServiceNow platform while ensuring efficient IT service delivery.

🔹 Key Responsibilities

✔ Administer, configure, and maintain ServiceNow ITSM modules such as Incident, Problem, Change, Request, Knowledge, CMDB, and Asset Management.

✔ Provide L2/L3 support for ServiceNow platform issues and ensure timely incident resolution.

✔ Configure business rules, client scripts, UI policies, workflows, notifications, and forms.

✔ Manage user roles, groups, ACLs, and security rules.

✔ Support Service Desk operations, including ticket triage, prioritization, and escalation.

✔ Perform platform upgrades, patches, and testing activities.

✔ Maintain technical documentation and user guides.

✔ Ensure ITIL best practices are followed across ServiceNow processes.

🔹 Required Qualifications

🎓 Bachelor’s degree in Computer Science / Information Technology or related field.

✔ 5+ years of experience in ServiceNow administration and Service Desk support.

✔ Strong experience with ITSM modules – Incident, Problem, Change, Request, Knowledge, CMDB.

✔ Hands-on experience with JavaScript and Glide API scripting.

✔ Knowledge of ITIL framework and service management best practices.

✔ Experience with ServiceNow integrations (REST, SOAP, LDAP, Active Directory ).

Alphabin Technology Consulting 

Alphabin is an innovative Software Testing firm that leverages automation, RPA, generative, and applied AI. We create custom automation testing solutions that test the software within a short time, to change the game our clients are playing. 

Our approach integrates cutting-edge automation technology with our extensive experience, enabling our clients to accelerate their releases. By aligning harmoniously with our clients' strategic objectives and offering fully customized Testing/QA solutions that expedite the release cycle, we set ourselves apart from traditional software testing companies. 

📍 Address: 1100 Silver Business Point, Near VIP Circle, Utran, Surat – 394105

📍 Location: Surat –  https://goo.gl/maps/owdWTzESYSSirsLNA

🖥 Internship Type: Full-time

Why Join Alphabin as a Fresher?

• Industry recognition: Start your journey in a supportive environment with guidance
• Learn from Experts: Start your journey in a supportive environment with guidance from experienced professionals.
• Build a Portfolio: Gain hands-on experience with real-world content creation that showcases your skills.
• Upskill: Access training sessions, certifications, and workshops to enhance your knowledge in technology and content writing.
• Collaborative Culture: Be part of a team that values fresh ideas and teamwork.

Join Our Dynamic Marketing Team!

Do you have a knack for understanding customer needs and a passion for driving business growth? Are you someone who thrives on connecting ideas with opportunities? Alphabin is searching for Marketing champions to fuel our ambitious growth trajectory and help position us as a leader in AI-driven QA solutions.

What You'll Do:

Role Responsibilities: Marketing Specialist

• Strategize and Execute Campaigns
• Design and implement marketing campaigns to promote Alphabin’s automation testing and AI-driven solutions.
• Leverage digital channels, such as SEO, content marketing, email campaigns, and social media, to drive brand awareness and generate leads.
• Content Creation
• Develop engaging content, including blogs, whitepapers, case studies, and presentations that highlight Alphabin’s unique value proposition.
• Work on creating impactful visual and written material for both online and offline channels.
• Market Research
• Conduct in-depth research to identify industry trends, competitor strategies, and emerging opportunities.
• Gather customer insights to align marketing strategies with business goals.
• Event Management
• Plan and execute webinars, trade shows, and client workshops to showcase Alphabin’s expertise.
• Analytics and Reporting
• Use tools like Google Analytics, HubSpot, and others to measure campaign performance and optimize strategies for better results.

What You'll Experience:

• Fast-Paced Innovation: Work in an environment that embraces new ideas, technologies, and solutions to keep Alphabin at the cutting edge of marketing and sales strategies.
• Collaborative Culture: Join a team of passionate marketers and sales professionals who thrive on teamwork and shared goals.
• Career Growth: Advance your skills and career trajectory in a company that prioritizes employee development and rewards high performance.

Qualifications and Skills:

For Marketing Specialist:

• A Bachelor's degree in Marketing, Communications, Maths or a related field.
• Experience in digital marketing tools and platforms like, HubSpot, Salesforce or similar.
• Excellent copywriting and content creation skills.
• Strong analytical skills to measure and optimize campaign performance.
• Ability to manage multiple projects with attention to detail.
• Preferred Skills:
• Knowledge of AI, automation, and QA industry trends is a plus.
• Experience with tools like Canva, Figma, or Adobe Suite for marketing collateral.
• Familiarity with LinkedIn marketing and social selling techniques.
• Exceptional organizational and negotiation skills.

Take the first step toward your dream career—apply now!

Responsibilities:

• Experience of working in the complete Software development life cycle involving project estimation, development, documentation, unit/integration, and testing
• Self-starter & motivator and a keen learner of new technology and other related stuff
• Experienced problem solver with good analytical skills. Experienced in issue resolution and bug-fixing in timely manner
• Good team player with excellent communication skills and quick adaptability to new technologies & work environments
• Implementing NetSuite solutions, both configurations and customizations and to take ownership of end-to-end development from design to deployment
• Must have hands on experience of SuiteScript language, SuiteFlow workflow, SuiteBuilder Customization of forms, records, Saved Search Custom Report
• Must have done customizations on NetSuite platform in implementation projects
• Should have understanding on overall NetSuite functionality ERP/CRM/E-Commerce: Procure to Pay, Order to Cash, Inventory Management, Finance, Project Management, CRM
• Programming Languages/ Framework - SuiteScript 1.0, SuiteScript 2.0, JavaScript (Required), C# (Nice to Have) , ASP.NET (Required) MVC (Model View Controller), Webservice
• Tools - Visual Studio 2005/2008/2010/2012/2013 (Nice to have)
• Exposure to SVN, Box or any code repository technologies.
• Client-Side Technologies - JavaScript, JQuery, Ajax, HTML, CSS and Backbone JS
• NetSuite Functional experience will be a plus
• Should be expertise in - Suite Script 2.0 types - User event, Client Script, Suitelet, RESTlet, Map/Reduce, Scheduled, WFA at least. And should be familiar with all 2.0 Modules
• Should be expertise in troubleshooting the scripts using Debugger and Console.
• Should be familiar with Code Version Control - Git, Bitbucket
• Should have knowledge on script optimization and error handling
• Must have knowledge in integration and Unit testing and code debugging
• Should be experienced with Advanced pdf customizations with extended script knowledge
• Candidate is expected to have worked on all the above technologies and not merely theory knowledge
• Should be familiar with Agile methodology
• Having Core JavaScript library customizations and understanding to apply is plus.
• Should be proactive in work and response to emails and professional chat and handle multiple tasks, should be working with minimal supervision.
• Knowledge on any Project Management tool like Jira is plus.
• Other Industry standard responsibilities

Experience:

• Candidates should have 2+ years of experience in NetSuite.
• Candidates should have Computer background.
• Should be part of at least 2 to 3 implementation projects with medium level customizations at least.
• Excellent communication for client facing on need basis.

Job Title: Lead – Application Engineering

Remote | Chennai | Hyderabad | Bangalore

Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce. 

We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.

Curious about the role? What your typical day would look like?

As an Application Engineer, you will work with our Application Engineering team on designing and developing web applications. 

More specifically, you might:

• Collaborate with the business analysts and technical managers to understand functional, non-functional requirements, and scope.
• Design and develop multi-tier, cloud-native, high performance, and scalable solutions
• Involve in building world class and robust solutions by applying benchmarking software engineering principles and design patterns.
• Lead cross functional agile teams across the software development lifecycle
• Analyse design alternatives using proof-of-concepts, and engage with architects to choose the best optimal solutions
• Obsess about writing high-quality code and performing reviews of the design and code.
• Interact and collaborate with project/program managers to estimate, plan, and reduce technical concerns at the module or project level.
• Ideate with your peers. Being supportive of their work and providing constructive feedback on their solutions

What do we expect? 

• 4+ years of experience
• Experience in building scalable, reliable, and high-performance web applications.
• A desire to write clean yet simple programs using Java / .Net core / Python with Django or Flask
• Keen interest in creating web servers using Node.js / Nginx
• A passion to store, organize, and process information by using database technologies - MySQL / Oracle / PostgreSQL / MongoDB
• Experience in creating and designing test cases using Junit/ Selenium
• Exposure to Cloud environments - AWS / Azure / GCP
• Good understanding of working with API design and development

You are important to us, let’s stay connected!

Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow. 

We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.

Senior Fullstack (MERN) Developer - Tribe

We’re looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform

• Quick Learner and good at problem solving
• 2 - 5 years of experience in developing backend and frontend applications
• Good understanding and strong in data structures and algorithms
• Design overall architecture of application including frontend and backend.
• Maintain quality and ensure responsiveness of applications.
• Developing front end website architecture.
• Developing back-end website applications including designing and developing APIs.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Staying abreast of developments in web applications and programming languages.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming languages (Ex: Python, Java, JavaScript etc)
• Proficient experience using (Ex: advanced JavaScript libraries and frameworks such as ReactJS, AngularJS etc.).
• Experience with cloud message APIs and usage of push notifications at large scale.
• Knowledge of code versioning tools such at Git
• Good to have experience in MERN

Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.

Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.