Inside Sales Executive

Company Description

iGuru is a software development company specializing in innovative school and college management software solutions. Our flagship product, the iGuru School Management Software, streamlines administrative processes and enhances efficiency for educational institutions.

Industry Type: Software as a service ( SaaS )

Expected Start Date: Immediate joining'

Job Summary

We are seeking an Area Sales Manager to join our team. The ideal candidate will be responsible for driving sales in their designated area and achieving sales targets.

Key Responsibilities ·

Develop and execute sales strategies to achieve sales targets and increase market share in the designated area. ·

Build and maintain strong relationships with key customers, schools, and educational institutions to understand their needs and provide tailored solutions. ·

Analyze sales metrics and market trends to identify opportunities for improvement and adjust strategies accordingly. ·

Collaborate with the marketing team to develop and implement effective sales campaigns and promotional activities.

· Coordinate with other departments, such as product development and customer service, to ensure customer satisfaction and meet their evolving needs.

· Prepare and present regular sales reports to the senior management team. ·

Stay updated with industry trends, competitor activities, and market dynamics to identify new business opportunities.

Interested candidates mail your resumes to aishwaryaatigurudotguru ( email format)

Key Responsibilities:

· Develop and execute sales and marketing strategies to drive revenue growth and increase market share..

· Build and maintain relationships with clients to ensure customer satisfaction and loyalty.

· Collaborate with internal teams to ensure the seamless delivery of services to clients.

Requirements:

· Fresher/experienced both Welcomed

· Strong communication and interpersonal skills (English-Hindi).

· Ability to work independently and as part of a team.

· Ability to prioritize tasks and manage time effectively.

· Strong problem-solving skills and attention to detail.

Why 22by7?

Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.

The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.

Dedicated 24*7 support team

We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.

Culture that has been voted as a Great Place to Work by the People of 22by7

Highly credible and competent Team Members

True work life integration and balance

Other benefits like Medical Insurance, Covid Care, and support structure over and above

About the role

Role-  Enterprise Sales Manager- New Business

Band- L3

Reporting to- Head Sales

Location-Bangalore

Role Type- Individual Contributor

No. of Vacancies-02

Job Profile

• Handling end-to-end sales
• Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
• Selling across verticals Enterprise Accounts
• Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
• Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
• Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
• Pitching the right solution with the help of Pre-Sales team members
• Cross-Selling and Up-Selling- Growing the Account
• Maintaining a healthy strong funnel on solution portfolio of 22by7
• Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
• Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
• Working on BOM and pricing
• Handling presentations, techno commercial negotiations and Closures
• Create Customer Experience Excellence through continuous follow-up and customer interaction
• Working with other cross-functional team like marketing for carrying out different client/vendor related activities
• Take Sales Accreditation on different product lines which helps for strong pitching

 Of the Solutions

Specification-

Education- Open- Any Diploma/Any Graduate/Any Post Graduate

Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must

Person Profile-

• Good verbal and written communication skills
• Good presentation and negotiation skills
• Good at engaging and managing relationship with CXO level
• Excellent at relationship building and managing it
• Who can sniff opportunities
• Good mental resilience
• Drive to win
• Go getter
• Loves to work in fast paced environment and who loves working with target
• Open to travel

Sales Competency Dictionary

Technical Competencies- These are the competencies which are core and directly related to the job.

1. Domain Knowledge & Expertise-

Market

 Product/Technology

Customer

Competition

Client

1. Communication Skill-

Opening a conversation

Listening and Understanding abilities

Assessment of buyer

Growing the conversation

Art of probing/ questioning

Establishing trust, credibility, relationship over a communication

360-degree communication

Closing the communication loop

Presentation skill

Written communication- e-mail, documentation etc.

1. Negotiation Skill-

Uncovering and delivering value, increasing the pie, creating win-win situations

Showing the value/worth

Finish it strong

1. Proactive

Planning & Methodical

Motives

Networking for new sales opportunities

Persuade

Follow-up

Opportunity Sniffer

Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.

1. Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.

Drive to Succeed

                                                                                Competitiveness

Achieving the goal

Sense of Achievement

Fear of Failure

Perseverance or Persuasiveness

Go getter

1. Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.

Handling rejections

Mental resilience

Can take strong decision

Objection Handling

1. Emotional Intelligence- The ability to ‘Read people’

Able to empathize with people

Understands the emotions

Understands motivations that drives human behavior

1. Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.

Accountability for their action

In-charge of their plans and action

Owning up their success or failures

Doers or Action oriented

Strong at execution

1. Organising Skills- The ability to extract information, interpret and plan.

Resourceful

Information collection

Logical interpretation- quickly and accurately

Planning and Prioritizing

Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7

The Role growth- Can grow to Team Lead

Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.

1. Motivate team to promote/sell professional courses like Data Science, Block chain, PMP, AI/ML, Six Sigma, SCRUM etc
2. Leaders who have catered in U.S, Canada, Malaysia, Singapore and UAE that too into education industry will be highly preferred
3. Building highly optimized team through successful employee engagement and retention, addition to that, also taking care of the growth, development, and goal achievement
4. Optimizing revenue of the organization by meeting weekly/monthly/quarterly targets
5. Leader will be responsible to work on customer success for client retention and satisfaction.
6. Setting of targets for the team to ensure they achieve team goals.
7. Identification & resolution of day-to-day operational challenges
8. Allocate work to team & coordinates resources to meet short-term/long term goals
9. Use of effective tact and diplomacy to exchange information and handle sensitive issues within the team
10. Conduct daily/weekly hurdles to monitor/motivate team
11. Maintaining strong connection/relation with the team to ensure smooth operation
12. Assign work to team members based on their skills, development needs and availability
13. Training team member to ensure every recourse/team member is tuned to perform best tasks as per individual capability and skills.
14. Handle escalation of the client to provide customer success
15. Remains up-to-date on the current trends and issues in customer education, and is familiar with competency frameworks and curriculum development

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.