Inside Sales Executive

Job Description – Sales Operations Job

Title: Sales Operations Executive

Department: Sales

Role Overview

We are looking for a Sales Operations professional to support our sales team and maintain

strong relationships with existing clients. The role will be responsible for ensuring smooth

day-to-day operations, handling client queries, and managing relationships with existing

channel partners. This is an entry-level role, and freshers are welcome to apply.

Key Responsibilities

• Manage and maintain strong relationships with existing clients.

• Handle client queries and coordinate with internal teams to resolve issues on time.

• Follow up with clients to ensure timely transactions and repayments.

• Manage and maintain relationships with existing channel partners.

• Coordinate with channel partners for regular business opportunities and follow-ups.

• Coordinate with internal teams such as Credit, Operations, Risk, and Finance to ensure

smooth execution.

• Maintain accurate records of client and partner interactions.

• Ensure timely follow-up on pending documents, transactions, and other requirements.

Key Skills & Competencies

● Strong client relationship management skills

● Excellent verbal and written communication

● Good follow-up and coordination skills

● Strong problem-solving and ownership mindset

● Ability to manage multiple clients and priorities

● Understanding of lending, working capital, fintech, or financial services is preferred

● Good analytical and reporting skills

● Proficiency in MS Excel / Google Sheets

● Ability to work effectively with cross-functional teams

We are looking for an experienced Inside Sales professional to generate and qualify leads, engage with prospective clients, understand their business requirements, and drive sales opportunities for our IT products and services.

Key Responsibilities

• Generate new business opportunities through cold calling, email campaigns, LinkedIn, and other channels.
• Identify and connect with key decision-makers and prospects within target companies.
• Handle inbound and outbound leads, qualify prospects, and understand their requirements.
• Present and explain IT services, software solutions, SaaS products, or technology offerings to prospective clients.
• Conduct initial discovery calls and coordinate with the technical/sales team for further discussions.
• Maintain regular follow-ups with prospects and move qualified leads through the sales pipeline.
• Schedule product/service demos and client meetings.
• Build and maintain strong relationships with prospective and existing clients.
• Prepare quotations/proposals in coordination with the relevant teams.
• Track sales activities, lead status, conversions, and pipeline using CRM tools.
• Achieve monthly/quarterly lead generation, meeting, and revenue targets.
• Research target markets, industries, companies, and competitors to identify new opportunities.
• Work closely with marketing and business development teams to improve lead generation and conversion.

Required Skills

• 36 years of experience in Inside Sales / IT Sales / B2B Sales.
• Experience selling IT services, software, SaaS, cloud, or technology solutions is preferred.
• Strong experience in lead generation, prospecting, cold calling, lead qualification, and follow-ups.
• Good understanding of the B2B sales cycle.
• Experience interacting with decision-makers such as CXOs, IT Heads, Business Heads, and Procurement teams.
• Good communication, negotiation, presentation, and relationship-building skills.
• Experience using CRM tools such as Salesforce, HubSpot, Zoho, or similar.
• Ability to understand customer requirements and communicate relevant technology solutions.
• Target-oriented and comfortable working in a fast-paced sales environment.

Strong experience in handling inbound leads and converting them into customers

Excellent communication and relationship-building skills

Strong follow-up and negotiation abilities

Experience working with CRM and maintaining sales pipelines

Ability to understand customer requirements and recommend the right solution

Target-oriented and data-driven approach

Role Description

This is a full-time, on-site role for an Inside Sales Executive located in Noida. The Inside Sales Executive will be responsible for lead generation. The role includes identifying sales opportunities, managing client relationships, and achieving sales targets. The individual will work closely with the sales team to ensure a seamless sales process and contribute to overall business growth.

Qualifications

• Inside Sales and Lead Generation skills
• Excellent Communication and Customer Service skills
• Proven track record in Sales.
• Good experience in core sales, direct sales, ed. tech sales
• Strong organisational and time management abilities
• Ability to work in a fast-paced, on-site environment
• Experience in brokerage is a plus.
• Experience in the logistics or transportation industry is a plus
• Bachelor's degree in Business, Marketing, or a related field.
• Monitor daily sales activities, pipelines, and performance metrics of the team 
• Develop and implement sales strategies to improve conversion rates and revenue.

Sales Head – IT SaaS | Gurgaon

Famepilot is hiring an experienced Sales Head to lead and grow our B2B SaaS sales operations. We are looking for a target-driven professional with strong international sales experience and the ability to manage the complete sales cycle.

Company: Famepilot Internet Pvt. Ltd.

Location: Gurgaon (Work From Office)

Experience: 5–8 Years

Joining: Immediate

Application Process:

Interested candidates can apply by filling out the Google Form below:

https://forms.gle/8WA6KvdhWcWZVyCa7

About Famepilot:

Famepilot is a fast-growing SaaS platform helping multi-location businesses manage their online reputation, customer engagement, and digital presence more effectively.

Key Responsibilities:

• Generate business opportunities through cold calling and outbound sales activities
• Conduct product demonstrations and client presentations
• Manage complete sales cycle from lead generation to closure
• Build and maintain strong relationships with clients
• Identify and develop new business opportunities
• Work closely with internal teams to improve sales processes and customer experience

Preferred Candidate Profile:

• Minimum 4+ years of experience in IT/SaaS sales or business development
• Strong communication, negotiation, and presentation skills
• Target-oriented and self-motivated approach
• Experience in Retail, Hospitality, or BFSI sectors preferred
• Willingness to travel for client meetings when required

Why Join Famepilot:

• Opportunity to work with a growing SaaS company
• Leadership exposure and career growth opportunities
• Performance-driven and collaborative work environment