Fraud Operations

Who Are We

A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

WHY US

• Join top AI company
• Grow with your best companions
• Continuous pursuit of excellence, equality, respect
• Competitive compensation and benefits

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

To learn more about how we work, please check out

https://www.orbo.ai/">https://www.orbo.ai/.

We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture. 

CTC- Upto 12 LPA

• To determine the scope of software development projects.
• Collaborating with the software development team on application design and development.
• Developing software and overseeing the deployment of applications across platforms.
• Performing diagnostic tests and debugging procedures.
• Creating end-user application feedback channels.
• Optimizing software by performing maintenance, updates, and upgrades.
• Documenting processes and maintaining software development records.
• Keeping up to date with C++ standards and advancements in application development.

• Bachelor's degree in computer science, information systems, or similar.
• Strong understanding of OOPs, SDL.

• Problem solving with data structure and algorithms.
• Build tools(make/Cmake/Ninja/Bazel)
• Experience with OS & hardware specific development (SIMD, AVX, AVX2)
• Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
• Worked with Modern C++ 
• Worked with Linux & Windows
• Experience with multi threading and multi processing 
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication skills.
• Great organizational and time management skills.

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

About - The company is an online discovery platform that offers direct-to-home product trials for D2C brands.

Location- Bangalore

Series- B

Responsibilities

• Lead simultaneous development for multiple business verticals.Design & develop highly scalable, reliable, secure, and fault-tolerant systems.Ensure that exceptional standards are maintained in all aspects of engineering.Collaborate with other engineering teams to learn and share best practices.Take ownership of technical performance metrics and strive actively to improve them.Mentors junior members of the team and contributes to code reviews.

Requirements

• A passion to solve tough engineering/data challenges.Be well versed with cloud computing platforms AWS/GCPExperience with SQL technologies (MySQL,PostgreSQL)Experience working with NoSQL technologies (MongoDB,ElasticSearch)Excellent Programming skills in Python/Java/GoLangBig Data streaming services (Kinesis ,Kafka ,RabbitMQ)Distributed cache systems (Redis ,Memcache)Advanced data solutions (BigQuery, RedShift, DynamoDB, Cassandra)Automated testing frameworks and CI/CD pipelinesInfrastructure orchestration(Docker/Kubernetes/Nginx)Cloud-native tech like Lambda,ASG,CDN,ELB,SNS/SQS,S3 Route53 SES

3-6 years of experience in Functional testing with good foundation in technical expertise.

Experience in Capital Markets domain is MUST.

Exposure to API testing tools like SoapUI and Postman.

Well versed with SQL

Hands on experience in debugging issues using Unix commands.

Basic understanding of XML and JSON structures

Knowledge of Finesse is good to have

Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● West:

○ Pune - 10 Associates

○ Mumbai - 5 Associates

○ Thane - 5 Associates

○ Surat - 5 Associates

○ Ahmedabad - 5 Associates

○ Vadodara - 5 Associates