Fraud Operations at Pratyin Infotech Consulting · Bengaluru (Bangalore) · 1 - 6 years · ₹1L - ₹11L / yr · Posted 4 Feb 2026
🚨 We’re Hiring | Fraud Operations (FTC) 🚨
📍 Location: Bangalore
🕒 Experience: 1–6 Years
⏳ Notice Period: Immediate to 30 Days
🔍 Role: Fraud Operations (FTC)
We are looking for professionals with hands-on experience in Fraud Operations within the banking domain (Global Bank preferred) and strong inbound voice experience.
✅ Mandatory Skills
✔ Fraud Risk Assessment & Fraud Detection
✔ Fraud Operations / Transaction Monitoring
✔ Inbound Voice Process (Mandatory)
✔ Banking Experience (Global bank exposure preferred)
✔ Excellent English communication skills
⏰ Shift Details
• Early morning shift – Start time between 4:00 AM to 7:00 AM (fixed once joined)
• 5 days Work from Office
• 9 hours per day
• Shift Allowance: ₹650/day
• Cab Facility: One-way cab in the morning
📝 Selection Process
• Same-day English Assessment Test
• Interview post assessment clearance
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs (1)
Key Responsibilities
- Handle inbound international calls related to card transactions, fraud, scams, and account security.
- Identify suspicious transactions and potential fraudulent activities.
- Follow banking procedures for customer verification and fraud prevention.
- Assist customers and take appropriate action to protect their accounts.
- Maintain accurate records of customer interactions.
- Handle customer information confidentially.
- Escalate complex cases to the relevant teams.
- Meet quality, productivity, and customer service targets.
Required Skills & Qualifications
- Graduation is mandatory.
- Minimum 12 months of work experience.
- International voice process experience is mandatory.
- Domestic voice process experience alone is not acceptable.
- Excellent communication and customer service skills.
- Strong problem-solving and analytical abilities.
- Banking or fraud detection experience is preferred.
- Comfortable working in ANZ shifts starting at 3:00 AM onwards.
- Willingness to work from the office in Gurugram.
- Previous organization PF registration is mandatory.
Key Skills
International Voice Process | Banking Operations | Customer Service | Fraud Detection | Scam Detection | Card Protection | Communication Skills
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon